...Management and functional management levels of the Organisation 7 4.1. Initiation Structures 8 4.2. Dysfunctional roles of Functional Manager 8 4.3. Lack of Senior Management Support 8 4.4. Reactionary Management style 10 4.5. Implementation strategy 10 4.6. Lack of Customer Relationship Management (CRM) 11 4.7. Internal Processes perspectives 11 4.8. Lack of Innovation and Learning (Learning and Growth) Perspective 11 5. Reichart’s Leadership and Managerial Abilities 12 5.1. Planning 12 5.2. Organizing 12 5.3. Staffing 12 5.4. Leading 13 5.5. Controlling 13 5.6. Major Skills lacking in Reichart’s leadership 14 6. Recommendations 14 6.1. Implementing a Strategic Transformation and Change Management Programme 15 6.1.1. Strategic transformation planning 15 6.1.2. Creating a Climate for Change 17 6.1.3. Continuous Organisational Improvement 17 6.1.4. Risk Management 18 6.1.5. Control 18 6.1.6. Stage–Gate Model 18 6.1.7. Balanced Scorecard 19 7. Conclusion 19 8. References 20 9. Annexure 22 9.1. Planning, Control, organising, & leading 22 9.2. BS – PM Learning Organisation Value Chain Schematic 23 9.3. Kotter’s 8-Step Process for Leading Change 23 9.4. Strategic transformation process 24 9.5. Continuous Organisational Improvement 25 9.6. The Stage-Gate Process 25 9.7. Control 26 9.8. Balanced Score Card 27 1. Executive Summary This paper looks at the Trophy Project case study where the organisation has been observed by the authors as having a...
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...individual or a team. Has a clear understanding of the evaluation process and the solutions available. | | Band ThreeLeads a professional area acting as a consultant or partner, addresses key HR challenges at an organisational level for the medium and long-term. | | Band FourLeads and manages a professional area(s) and/or the organisation. Responsible for developing and delivering organisational and HR strategy. | | Professional Areas | The three areas of most interest and value to me are (for definition see over page): | I have this interest because… | I will develop my knowledge in this area in the following ways: | 1 | | | 2 | | | 3 | | | Professional Area | | MSc HRM Modules | 1 | Contemporary Issues in Human Resource ManagementThe aim of this module is to introduce the student to the theory and practice of human resource management and to critically examine contemporary local, national and international issues that impact on the changing role and function of human resource management. | 2 | Managing Change and Organisational LearningThe module aims to develop knowledge and skills with regard to organisational change and the design, delivery and evaluation of learning and development. | 3 | Recruiting and Retaining EmployeesThis module explores recruitment, selection and retention of employees. As such it explores policies, procedures and benefits that promote employee satisfaction and commitment including flexible work strategies, diversity...
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...management and leadership are needed to make teams and organisations successful. Trying to decide which is more important is like trying to decide whether the right or left wing is more important to an airplane’s flight. I’ll take both please!” (Clemmer, 2005, as cited in McLean, 2005, p.16). The aim of this essay is to answer the age old question as to whether management or leadership is more important to an organisation. Organisations, ranging from professional to social, have been in existence for centuries and the sole purpose of any of these organisations is to grow and succeed. Thus, it is without a doubt that any organisation would accomplish much without a source of management or leadership. Even though it is evident that both management and leadership are both fundamental to a successful organisation, a distinction between the two should be made; although they are both similar in definition and function they do differ in importance in and effect on organisations. It is contended that the implementation of good management has a greater benefit, and therefore has more importance, to an organisation than leadership because: leading is considered as an element of the management function; to manage an organisation is to sustain it whereas to lead is to direct it but if there is no management, there is no entity, which leaves nothing for leaders to lead; leadership is focused on the management of people but an organisation is made up of more than just people; and also the value...
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...Executive Summary The case study will examine the strategy implemented by PepsiCo to exploit rapidly growing markets opportunities by acquiring the organisations Tropicana, Gatorade and Quaker. The case study will highlight that it was imperative for the PepsiCo organisation to embark on a radical restructuring strategy to optimise their return on investments. The paper will discuss the rationale behind the critical restructuring .The benefits of the acquisitions and restructuring strategy will be discussed and motivated in detail. The strong existing competitive resources that PepsiCo and the new acquired brands in the North America region possess will be emphasised. The modifications to PepsiCo structure in 2001 and 2004 will be scrutinised to motivate and justify the decisions of the PepsiCo leadership. In addition the case study will evaluate the execution of the radical change and the tasks that should be performed by key resources. The emotional impact on employees due to the radical transformation and the key role employees should perform will be described. The focus of the paper will be on the function; the leadership of PepsiCo must perform and the potential roles the employees of PepsiCo could execute. Ultimately, the case study will discuss the complex relationship between structure and strategy. The paper will establish that PepsiCo had to regular acclimatise their strategy and structure to accomplish their organisational goals. Introduction Over...
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...title Unit 3: Strategic Change Management Qualification BTEC – LEVEL 7 – Extended Diploma in Strategic Management & Leadership Start date 7th September 2015 End Date 28th September 2015 Assessor Pierre Arman Assignment Due Date Assignment title 25th Oct 2015 Understanding the need for and aspects of Strategic Change Management The purpose of this assignment is to provide learners with understanding and skills to assess the need for strategic change in organizations and how to empower them to take engagement actively in the process of strategic change management. Scenario It is the realities of today, change is imperative for a healthy and sustainable success of today’s organizations. To this end, every organization undergoes a change process so as to compete with the changing market circumstances. You are required to identify the need for change in any department or area in your chosen organization and you have to state why there is a need for change and how will you plan and implement it effectively. Task 1 Understand the background to organisational strategic change 1.1 Discuss models of strategic change and their differences (AC 1.1). 1.2 Evaluate the relevance of models of strategic change to your chosen organisations in the current Economy (as of the current situation which is the best suitable model) (AC 1.2). 1.3 Assess the value of using strategic intervention techniques in your chosen organisations (AC 1.3). Task 2 Understanding...
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...Rational Goal model was work organisation and efficiency. New managerial and organisational practices appeared. During this period, breakthroughs emerged in manufacturing efficiency through assembly lines and geographic expansion of companies in the United States, in which the modern divisionalised and dispersed organisation form emerged. This approach is still prevalent today in many developing countries as routine and repetitive manufacturing and services work is moved from developed economies to lower HR costs and lesser regulated, emerging economies. A major criticism of scientific management has been its focus on the worker as no more than an input to the mechanism of manufacturing or tasking. The organic aspect of workers as human beings and not cogs in the machine can frequently be left out of consideration in designing work under the Rational Goal model using Scientific Management. 1900 – 1925: The Internal Process Model The Internal Process model of management is concerned with processes of responsibilities, measurement and orderly rules, structures and procedures. In 1916 Henri Fayol identified management as a universal set of functions encompassing: planning, organising, commanding, coordinating activities, and controlling performance. The impact of Fayol’s concepts of managerial function still prevails today as many academic texts on management have their chapters structured around the broad headings of Planning, Leading, Organising, and Controlling...
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...LEADING INNOVATION AND CHANGE INSTITUTE OF LEADERSHIP AND MANAGEMENT LEVEL 5 AWARD /CERTIFICATE/DIPLOMA AC 1.1 EXPLAIN THE IMPORTANCE OF INNOVATION FOR OWN ORGANISATION Innovation is central to the future of the organisation (Trust) effectiveness to operate in the external/internal environment. The organisations culture needs to set the conditions and processes for Innovation and creativity to take place. Innovation can help set the strategic direction and enhances the ability to respond to key factors identified in a PESTEL analysis or organisational SWOT (appendix a). Evaluating key factors identified in the PESTEL analysis highlights why innovation is important to the organisation: Benefit | Factor | SIMILTANEOUSLY IMPROVE QUALITY AND PRODUCTIVITY | Better use of technology aligned to business strategyEnsure assets are fully usedDevelop IT for patient self-service systemsMaintain focus on high standards of practice, documentation and communication with patientsImprove health education use of social mediaProvide employees with stimulating work that creates a sense of personal growth | ECONOMIC GROWTH BECOMING MORE COMPETIVE | Improve business processesIncrease investment in sciences and technologyCreating confidence for external investmentCreate business partnerships | TRANSFORMS PATIENT OUTCOMES | Improved decision makingNew medicines, medical technologiesFocus on treatments in the homeGood informatics | An important consideration when new innovations...
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...ASSIGNMENT TASK for Unit: Developing and leading teams to achieve organisational goals and objectives Centre Number | Centre Name | Learner Registration No | Learner Name | TASKThe purpose of this unit is to develop understanding and ability in developing and leading teams, as required by a practising or potential middle manager.noteAn ILM Assessment Task provides an opportunity to relate your learning directly to your current organisation. It is recommended that you discuss the assignment with your line manager to explore and agree how the task could be used to support the needs of your employer (as well as evidencing your learning as part of completing your ILM qualification).If you are not currently working within an organisation, then you may complete this task in relation to an organisation with which you are familiar. This could include experience working in a voluntary capacityThe nominal word count for this assignment is 2500 words: The suggested range is between 2000 and 3000 words, however individuals have different writing styles, and there is no penalty if the word-count range is exceeded. | Please use the headings shown below when writing up your assignment | Assessment Criteria | Understand the importance of leading teams to achieve organisational goals and objectivesAssess and make a judgement on the effectiveness of own organisation in measuring team performance against organisation goals, and then to use relevant research and management theory to evaluate...
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...expressly disclaims all liability for any loss or damage arising from reliance upon any information in these papers. Contents Segment map Segment map 4 5 Segment concepts Module 1: An introduction to strategy and leadership Module 2: Understanding the external environment Module 3: Understanding the internal environment Module 4: Product and market development Module 5: Making strategic choices Module 6: Leading and implementing strategy 6 7 8 10 11 12 13 Segment map SEGMENT MAP AND CONCEPTS Segment map The following diagram shows how the study materials in Global Strategy and Leadership fit together in an overall concept map, with strategy and leadership concepts applying throughout. Strategy is an iterative process and this is reflected by the double-headed arrows. Module 1: An introduction to strategy and leadership Module 2: Understanding the external environment Defining the industry for analysis Past and future growth and profitability What’s needed to be successful Module 3: Understanding the internal environment How the organisation is performing against its stated strategy Gaps or mismatches with the external environment, capabilities and stakeholder requirements The organisations's key capabilities/SWO T Module 1 and 6: Strategy and leadership Module 4: Product and market development Market penetration Market development Product development Diversification Module 5: Making strategic...
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...LEADING AND MANAGING CHANGE INDIVIDUAL WRITTEN ASSIGNMENT (100% of the module assessment) Introduction Understanding change and its underpinning and emerging dynamics are crucial areas for the success and sustainability of organisations. This module aims to encourage critical analysis and evaluation of emerging issues, situations, threats and opportunities when change unfolds within organisations, and aims to examine and assess how the influence of organisational dynamics may shape perceptions, interventions and responses. Assignment Given the ideas introduced in the paragraphs above, you are required to research, plan and write an individual 3000 word essay which critically evaluates an aspect of organisational dynamics that influences leading and managing of change within organisations. Your experience/observations of change should be used to support your critical evaluation and commentary. Given the word limit and the requirement for depth of discussion it is crucial to establish a defined focus for your paper. You are not required to try and work with all of the Module themes, that are introduced in class sessions but to be selective in line with the requirement for critical evaluation of the influence/ impact of organisational dynamics. Previously the assignments achieving the higher marks have been from those students who have been able to consider ideas introduced within the Module but also evidence increasing initiative and independent thinking...
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...Successful Change Management — Kotter’s 8-Step Change In 1996 John Kotter wrote Leading Change* which looked at what people did to transform their organisations. Kotter introduced an 8-step change model for helping managers deal with transformational change. This is summarised in Kotter’s 8-step change model. For The Heart of Change* (2002) John Kotter worked with Dan Cohen to look into the core problems people face when leading change. They concluded that the central issue was changing the behaviour of people and that successful change occurs when speaking to people’s feelings. In this article Martin Webster explains how Kotter’s 8-step change model gets to the heart of how successful organisational change actually happens and answers the question “how do you go beyond simply getting your message across to truly changing people’s behaviour?” You’ll also learn how The Heart of Change can alter the way organisations and leaders approach change management. Since this guide covers a lot of ground and is a long read (3,000 words) you may want to check out the table of contents below for some quick jumping around. And if you want to read more high quality articles please sign up for email updates and never miss another post. Want to read something shorter? Visit our related post: The Heart of Change. Or download the ebook of this article from our member resources section. Table of Contents * Successful Change Management * Kotter’s 8-Step Change Model for Leading Change ...
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...Why is change management important? A business case for developing an approach to managing change within organisations www.maventraining.co.uk І 020 7089 6161 © Maven Training Ltd 2012 Summary • This presentation has been written for anyone who is trying to persuade their colleagues that applying a structured approach to change management is a good thing! • I have provided a couple of my favourite quotes about the importance of change, as sometimes the views of others can be more persuasive than your own reasoning. • I have outlined the benefits and costs of having a change management framework which has done some of the thinking for those of you who have to put together a business case for investing in change management skills. © Maven Training Ltd 2012 www.maventraining.co.uk І 020 7089 6161 Have a structure to allow change… “It’s such a volatile world that the first resolution for any business leader coming into 2012 must be to become change friendly. I can’t think of any sector that could not change massively within the next year. So before you even start thinking about what those changes might be, you must ensure that you as an individual and your company as a whole is open to change and has the structure in place to allow it.” William Higham, founder of future trends consultancy The Next Big Thing, quoted in Director Magazine, January 2012 © Maven Training Ltd 2012 www.maventraining.co.uk І 020 7089 6161 Become a change leader… But unless an organisation...
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...performance of their organisation’, dependent on the level of competence (band*) they operate at within their organisation and the behaviours** they demonstrate. Below is a brief summary of each of the area of the Map: THE PROFESSIONAL AREAS There are 2 CORE professional areas – ‘Insights, strategy and solutions’ and ‘Leading HR’ Insights, strategy and solutions The practitioner has a deep understanding of the organisation including where it sits within its business sector, then uses this information to adapt strategy and solutions to meet present and future organisational needs. Leading HR The practitioner acts as an exemplar in the field, and capitalises on the contribution that HR makes via HR, simultaneously as a support function across the organisation, and implementing performance and development measures throughout the organisation. There are a further 8 SPECIALIST professional areas: Service delivery and information Effective and cost-efficient business improvement and customer-focused HR service excellence lies at the centre of this core area, delivered through exceptional process and projects. Organisation design The practitioner will make sure the organisation is suitably designed to deliver the utmost impact in both the short and long term. Organisation development Aligning business strategy with the organisations capacity to achieve its intended outcomes, the practitioner will focus on planning and implementing change management projects...
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...Contents 1.0 Introduction 2 1.1 What is Change and Change Management 2 2.0 Literature Review 4 2.1 Drivers of change 4 2.1.1 Globalisation to change 4 2.1.2 Education to Change 4 2.1.3 Technology to change 4 2.2 The Process of managing change 5 2.2.1 Force Field Analysis on Change 5 2.2.2 Lewin’s Change Model 6 3.0 Change Management 7 3.1 John Kotter: Leading Change in today’s business 7 Urgency growth 8 Build Guiding Team 8 Getting Right Vision 8 Communicating for buy-in 9 Empower Action 9 Creating Short-term wins 9 Don’t Let Up 9 Make Change Stick 10 4.0 Conclusion 11 References 12 1.0 Introduction 1.1 What is Change and Change Management The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking. “Albert Einstein”. Basically, definition of change is to make or create something different. Indeed, change happens to two reasons which are change for better or worse. Moreover, change means a movement from current state to a transition and a future state. In fact change happens all around the world such as in our community, work and at home. (Thomas G. Cumming, 2009) Figure 1: Change structure, Source: (Change Management Tuitorial , 2014) In fact, change happens everywhere even in companies therefore, all companies come up with change management in order to control changes which are internal and external. Basically, change management focused to provide a competitive...
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...What is the Relevance of OB to practicing managers? In an organisation the study of behaviours is critical to the success of managers. An organisation is a collection of people who work together to achieve individual and organisational goals. Since managers get things done through other people, it is important to know how these people around you behave. As a result Organisational Behaviour may be described as the study of factors that affect how individuals and groups act and react in organisations and how organisations manage what is around them. A manager with developed interpersonal skills will help organisations to attract and keep high performing employees. The need for good man management and people skills are always important in an organisation. Strong social relationships among employee and employer are likely to result in high job satisfaction, lower stress levels and little to no intentions to the leave the job. A manager also has to have the skill required to perform routine duties whether in legal or social nature. A manager must be able to motivate and direct employees in the way he wants them to go. Having a network of contacts outside the organisation and interacting with these contacts is important because it will be easier to obtain external information. A manager should also be able to bring about change to the organisation and/or its environment where necessary. Taking responsibility for making corrective action when they are unexpected disturbances is important...
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