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Learning Assignmnet

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1. Introduction

According to Bruce Henderson, one of the early writers on business strategy, organizations, like organisms, must adapt or die and it is perhaps even more poignant today. (Conner & Clawson, 2012). There are many benefits from creating the learning culture like trust and open communication, retention of customers, improved problem solving, a customer-service orientation and Improve collaboration in the organization (Abudi, November 17th, 2009). According to the (Maccoby, May-June, 2003), that is seven rule to create learning culture:
1. Describe the purpose of the work you and the team are doing. What are you trying to achieve? Who are your potential customers and how will you create value for them? 2. Clarify roles and responsibilities 3. Make sure managers and subordinates understand each other’s personality. 4. Communicate and facilitate communication 5. Managers need to create trust by treating people fairly 6. Make evaluation a continuous and honest dialogue rather than a bureaucratic process 7. Developing the cultural context in which supervisors can practice the other six rules.

2. Company Background Sushi King first opened since 1995, pioneering a new era of Japanese cuisine in Malaysia with unique ‘Kaiten Sushi’ or ‘Revolving Sushi’ with quick service restaurant concept (king, 2011). Sushi King offering a wide variety of sushi along with an expansive menu of other Japanese food at affordable prices in a friendly environment and quickly gained popularity become favorite amongst locals and foreigners alike. From a single outlet in Kuala Lumpur, Sushi King has grown to encompass over 70 (and counting) restaurants nationwide, distinguishing ourselves as the largest sushi chain of restaurants in the country. Mission Sushi King is to bring good Japanese dining that enrich our life (king,

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