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Lebanon

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ARTICLE REVIEW FORM Full Reference in Harvard Format:James R. Baker. (1993). Tightening the Iron cage: n Concertive Control in Self- Managing Teams. Administrative Science Quarterly, 38 (3), P208-417 | Summary of main arguments/points: Control has been a major problem in businesses. To achieve a bigger goal some individuals have to sacrifice. Although bureaucracy offers the fairest and most efficient method of control, it can also slow and make the organization a much more inconsistent environment. ISE was the example used by James R. Baker to demonstrate the study of self managing teams. Self management is a group of employees whose job is to plan and manage their work under no supervision. In self management, responsibilities are shared throughout the groups, so employees who were previously managers have become helpers for the team. All the ideas are shared and discussed and the best decision will be taken from the whole group. The self management had a major impact on the way the employees view their job. In ISE they had a bureaucratic system whereas now they are divided into groups and given equal responsibilities. This shows us how the power has shifted from the managers to the workers. In 1988 Jack Tacket vice president of ISE started implementing self managing teams, he divided the employees into 3 different groups (Red, blue and white).Each employee was chosen based on the field that his experienced in. Although problems occurred during the process like employees who did not know how to control their individual effort, it also taught them how to overcome it. The self managing teams have had a major impact on the workers because of the way everyone communicates and interacts with each other, they enjoy the responsibility that has been placed on their shoulder because it makes them feel and work more comfortably. Employee satisfaction is one of the most

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