...simulation Study Pilkington Library Main Issuing Desk Abstract: This paper investigates the activity of the main issuing desk at the 3rd floor of Pilkington Library during weekdays between 5 and 6pm. The aim is to find ways of minimizing queuing times and respond to flexibility in demand. Two sets of data have been analysed and transposed into a simulation study using the Simul8 software package. The results of the simulation are presented in support of our optimization proposals. Introduction With more than 370,000 books issued last year, serving almost 15,000 users which made up to 600,000 enquires, the Pilkington Library is definitely one of the busiest place on campus especially when it gets near the examination period. One of the library objective is: "To support and facilitate the research, learning, teaching and administrative activities of the University, by organising, maintaining and providing access to appropriate literature and information resources in such a way as to provide optimum benefit for Library users." (Loughborough Library) Of course, the library is a complex facility providing a range of services which far exceeds our simulation capabilities requiring the support of over 80 staff and use of specialised computer packages to track all items, users, requests and staff resources ensuring the functionality of the whole system. The scope of our research therefore will be limited to the long-loan counter at the 3rd floor of the library which is the main contact...
Words: 9847 - Pages: 40
...Structure Simulation Shyeta McClain-Bitoy COM/530 September 7, 2015 Robert Beaudry Organizational Structure Simulation Since technology is always making leaps and bounds to ensure that tomorrow’s technology is ten times better than today's. It’s only natural that Synergetic Solutions Inc. opened themselves up to a new market that coincides with their internal and external changes. Thus allowing the company to revolutionize itself. By evaluating what leaders need to successfully implement a change, coming up with strategies on how to carry out the change and what type of resistance would be met in the process. Internally they are facing changes in technology, relevance, and long term foreseen financial crisis for either not keeping up or trying to catch up. With Synergetic Solutions Inc. being a business that caters to assembling and reselling technology that becomes obsolete every six months. They have to change or recalibrate every so often how they handle their products. For example computers no longer have tubes or thirty-pound monitors, and towers are now becoming a thing of the past due to all-in-ones and touch screen options. Ever changing technology has made computers run faster and produce better graphics. For speed with an Intel Core processor, i7 beats out i5 and i3, and for better graphics for gaming or presentations AMD 8 outperforms AMD 7 and AMD 6. While this just deals with the chips, it’s easy to understand that the structure of a computer changes...
Words: 1812 - Pages: 8
...For this assignment I’ve been asked to describe how marketing techniques are used in two products of my choosing for this I’ve chosen The Sims game and the original Coca Cola. Marketing is the promotion and selling of a product to a target market. The Sims is a strategic life simulation game created by Maxis first released in 2000 it has now grown into the best-selling pc game franchise in history selling more than 150 million copies. Coca Cola Enterprises Ltd is a global non-alcoholic drinks company founded in 1886 by John Pemberton Coca-Cola sell their products in over 200 countries, and sell approximately 1.7 billion servings of Coca-Cola every day. They are the leading market in soft drinks. Aims and Objectives Growth strategies Diversification Diversification is a method of gaining more sales to your product by adding other products to your existing product or ‘expanding’ your product. The Sims game series has created new games to cater to different types of people diversification has been used here as the original Sims game was a pc game and over the past 13 years games have been created for multiple different consoles i.e. PlayStation, Xbox, GameCube and Nintendo. This is one of the reasons the game is so successful and widely known. Coca cola do this also through creating different soft drinks to cater to different tastes, i.e. Diet coke, Fanta or Flavoured waters as original Coca Cola isn’t always to everybody’s taste. Product development Product development...
Words: 1752 - Pages: 8
...[pic] John Sperling School of Business Course Design Guide MKT/421 Version 10 Marketing Copyright Copyright © 2009, 2008, 2005, 2004, 2003, 2001 by University of Phoenix. All rights reserved. University of Phoenix® is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix® editorial standards and practices. Course Syllabus |Course Prefix and Number: |MKT 421 | |Credits: |3 | |Course Title: |Basic Marketing | |Course Schedule: |March 10, 2010 – April 07, 2010 | |Course Location/Times/Newsgroup: ...
Words: 6431 - Pages: 26
...Effective Reading Instruction Strategies for Students with Significant Cognitive Disabilities April Scruggs scruggs_am@students.lynchburg.edu Graduate Student – Lynchburg College SPED 644 – Academic Instruction Reading is the cornerstone of instruction for all students regardless of their ability level because it sets the foundation for future progress and success in virtually all other facets of life (Kliewer & Landis, 1999). Recent legislation and research has suggested that we should be more successful in teaching every student to read (Brower, Wakeman, Spooner, Ahlgrim-Delzell, & Algozzine, 2006). There are various strategies that educators use to teach reading in a typical classroom setting. However, these strategies are not always the same in special education classrooms, especially in terms of teaching students with significant cognitive disabilities. Browder et al. (2006) defined students with significant cognitive disabilities as students classified as having moderate or severe mental retardation, who may have additional disabilities such as autism or physical disabilities. Individuals with severe cognitive disabilities may use nonlinguistic communication … and exhibit learning characteristics that require greater time to learn and intensive forms of instructional support (p.392). As shown by Katims (2000), reading instruction has been viewed in a variety of different ways for students with significant or severe...
Words: 3778 - Pages: 16
...Journal of Business & Economics Research – July 2005 Volume 3, Number 7 Operations Research And Operations Management: From Selective Optimization To System Optimization Jack A. Fuller, (E-mail: jfuller@wvu.edu), West Virginia University C. Lee Martinec, West Virginia University ABSTRACT The focus of this research paper is to discuss the development of Operations Management (OM) and Operations Research (OR) with respect to their use within the organization’s decision-making structure. In addition, the difference in the tools and techniques of the two fields is addressed. The question is raised as to how distinct the two academic fields have become in light of the application of their models to the service industry. Suggestions are made regarding the possibility of incorporating OM/OR models and their output into the decision making structure of the organization towards the goal of “system optimization”. ORIGINS OF OPERATIONS MANAGEMENT AND OPERATIONS RESEARCH A comparison of the origins of operations management and operations research reveals that both are an innovation of the 20th century. The origin of operations research was in England, circa 1937, and has its roots in scientific management, with its first significant applications to military operations in both World War I and World War II. Operations management had its origins in the early factory system, and was more associated with physical production in a factory environment and it too was strongly influenced...
Words: 2973 - Pages: 12
...ATTACHMENT A: GENERIC TRAINING PLAN EY Zimbabwe – 2013 Instructions for completion · This is a generic training plan for ONE hypothetical trainee · All applicants must complete all the sections TRAINING PLAN Elective: Auditing & Assurance Residuals: Taxation Management Decision-Making & Control Financial Management Internal Audit, Risk Management and Governance COMPULSORY SKILLS BUSINESS ETHICS Mode through which competence will be achieved (i.e. practical experience/ simulation Competency to be achieved BE(C) Acts ethically and in accordance with the rules of professional conduct Tasks to be performed BE(C)1 Displays honesty and integrity BE(C)2 BE(C)3 BE(C)4 BE(C)5 BE(C)6 BE(C)7 BE(C)8 Carries out work with a desire to exercise due care Maintains objectivity and independence Avoids conflict of interest Protects the confidentiality of information Maintains and enhances the profession’s reputation Adheres to the rules of professional conduct, including the ICAZ Code of Professional Conduct Identifies and adequately responds to potential ethical dilemmas Examples of activities to be performed by trainees to gain exposure to this competence E&Y Firm values – Our shared values inspire our people worldwide and guide them to do the right thing, and our commitment to quality is embedded in who we are and in everything we do. Our values define who we are · · · People who demonstrate integrity, respect and teaming People with energy, enthusiasm and the courage to lead People who...
Words: 5328 - Pages: 22
...School of Management, Operations and Marketing COMM331: Integrative Business Capstone Subject Outline 6 credit points Subject Information Autumn, 2016 Wollongong On Campus Lecture Information: Mondays, 08:00 - 08:00, All COMM331 lectures are online via Moodle Pre-requisites: 96 Credit Points including all Faculty of Business undergraduate 1st year core subjects Co-requisites: Nil Restrictions: COMM333 Contact Hours: Online lectures plus 1 hour of tutorial (up to week 6) and 2 hours of computer lab (from week 7 up to week 13) Online Subject Material: The lecture material for COMM331 is all online. Students can access online materials via Moodle. COMM331 is supported by a UOW Libguide available at http://uow.libguides.com/index Teaching Staff Teaching Role Name Coordinator, Lecturer and Dr Belinda Gibbons Tutor Telephone Email 42215824 bgibbons@uow.edu.au Room Consultation Times 40.247 Wednesday 10:30 - 12:30 Thursday 13:30 - 15:30 Head Tutor Ms Natalie Akmacic NA akmacic@uow.edu.au NA TBA Tutor Ms Jinqi Xu NA vivenx@uow.edu.au NA TBA Tutor Mr Viktor Tomeski NA viktor@uow.edu.au NA TBA Tutor Ms Lynda Lorkovic NA lbricevs@uow.edu.au NA TBA Tutor Ms Nadeera Ranabahu Mudiyanselage NA nadeera@uow.edu.au NA COMM331 Subject Outline Autumn, 2016 TBA Page 1 of 21 Email Etiquette: Consultation with your subject coordinator and/or teachers via ...
Words: 6498 - Pages: 26
...Tesco 1 Tesco in the past. Brief comany history 1919: The first market was opened by Jack Cohen in the East End of London. 1924: The first own-brand product sold by Jack was Tesco Tea – before the company was called Tesco. The name comes from the initials of TE Stockwell, who was a partner in the firm of tea suppliers, and CO from Jack’s surname. 1929: Jack Cohen opens his first Tesco store in North London. 1960: Tesco takes over a chain of 212 stores in the North of England. 1961: Tesco Leicester enters the Guinness Book of Records as the largest store in Europe. 1994: The first Tesco Express opens. Tesco becomes the first retailer to offer customers a service commitment at the checkouts through “One in Front”. 1995: Tesco becomes the market-leading food retailer, enters Hungary and launches Clubcard. Tesco enters Poland, Slovakia and the Czech Republic in 1996, Taiwan and Thailand in 1998, Malaysia in 2002, Turkey and Japan in 2003. 2000: tesco.com is launched. 2004: Tesco enters China and launches own-brand Fair-trade range. 2005: Tesco exits the Taiwanese market in an asset swap deal with Carrefour involving stores and operations in the Czech Republic. 2 The present: Tesco plc. Founded in 1919 in London, Tesco plc is a British-based international grocery and general merchandising retail chain. With revenues of £67 billion (2011), it is the largest British retailer by both global sales and domestic market share, with...
Words: 3131 - Pages: 13
...Running head: ETHICS REFLECTION Ethics Reflection STR/581 Ethics Reflection In the last decade ethics has taken an important place in corporate America after some unethical and fraudulent business practices getting uncovered. Few companies’ such as Tyco, Enron, Arthur Anderson, and WorldCom have made their name synonymous with corporate fraud. Unethical behavior of top executives like Bernard Madoff and Martha Stewart can sink the whole company. This paper will explain the role of ethics and social responsibility when developing a strategic plan. In this paper I will also discuss how my ethical responsibility has changed during MBA program. Ethics in Strategic Planning Ethical means that which is morally good, and morally right, as opposed to legally or procedurally right (Mendonca, 2001). Business like most other social activities presupposes a background of ethics and would be impossible without it. To be a good business leader it is very important to doing the right things. Any unethical behavior at workplace can be creates very stressful and overwhelming environment for employees. For example, if an employee finds an unethical behavior, which is not necessarily illegal, his or her inner self of right and wrong could play a role in what he or she does. A good corporation needs to know what is good and bad not only just now, but also within the action-relevant future (Mintzberg, Lampel, Quinn, & Ghoshal, 2003). To give clear directions on...
Words: 791 - Pages: 4
...Shanti Business School PGDM Batch 2015-17 Semester II Course Outline 1 Shanti Business School, Ahmedabad PGDM 2015-17: Program Structure Semester-1 Semester-2 Semester-3 Semester-4 Course credit Course credit Course credit Language Skills @ Written Analysis & Communication @ Soft skills II @ Employability Skills @ IT & MIS 2 Soft skills I @ Computing skills 2 Social Media Marketing @ 2 Legal Aspects of Business 2 Business Strategy 3 Management Control Systems 3 Micro Economics 3 Macro Economics 3 Business Environment 3 Business Ethics & Corporate Governance 2 Quantitative Methods-1 3 Business Research Methods 3 Quantitative Methods-2 3 Core Elective-1 3 Core Elective1 3 Core Elective-2 3 Core Elective2 3 Elective-1 3 Elective-1 3 Elective-2 3 Elective-2 3 Grand Project-1 3 Grand Project-2 3 Principles of Management Basic Building Blocks Autumn Break Executive Skills Organisational Behavior Human Resources Management 3 Marketing Management 1 3 Marketing Management -2 3 Understanding Financial Statements 3 Financial Mgt 3 Operation Management Management Domain 3 3 Basics of Business Planning 2 Electives Credits Autumn Break credit SUMMER INTERNSHIP Course ...
Words: 7010 - Pages: 29
...Witness Testimony A witness testimony is a piece of evidence that is provided by an individual that has closely worked with the candidate. A witness testimony can be used to clarify that the candidate has shown knowledge and performance skills throughout the work place. The assessor only has a limited amount of time to spend with each candidate so using this assessment method allows others to contribute in the assessment process. Witness Testimonies can provide useful information to the assessor but only when the source is valid and reliable. Evidence provided by the witness should be fair, reliable, valid and appropriate to standards and criteria of the specific qualification. The evidence should be signed and dated by the witness and if felt appropriate the assessor should communicate with the witness to confirm authenticity. A copy of the witness testimony should be placed into each candidate’s profile. This is to ensure that if an internal verifier was to check then all the information and evidence will be present. The information provided by the witness testimony should never be used upon solely to make an assessment decision. The assessor should use the information gathered as a guide to help inform them in making the correct assessment decision. A witness testimony can be conducted by a colleague to the client who does a similar role or who has experience or perhaps more appropriately a supervisor or manager could do this for the assessor. Whoever does it, they need...
Words: 3246 - Pages: 13
...involved percent interpretation consistent income structure legal concept formula section required constitutional analysis distribution function area approach role legislation indicate response period context significant similar text commission regulations computer items consumer achieve final positive evaluation assistance normal relevant distinction region traditional impact consequences chapter equation appropriate resources participation survey potential cultural transfer select credit affect categories perceived sought focus purchase injury site journal primary complex institute investment administration maintenance design obtained restricted conduct ensure specified justification funds reliance physical partnership location link coordination alternative initial validity task techniques excluded consent proportion demonstrate reaction criteria minorities technology philosophy removed sex compensation sequence corresponding maximum circumstances instance considerable sufficient corporate interaction contribution immigration component constraints technical emphasis scheme layer volume document registered core Sublist 2 community resident range construction strategies elements previous conclusion security aspects acquisition features Sublist 3 comments convention published framework implies negative dominant illustrated outcomes ...
Words: 616 - Pages: 3
...e © Commonwealth of Australia 2009 Developed by: This resource was developed by the Construction and Property Services Industry Skills Council. [pic] Acknowledgement: Thanks to BMA Consulting for their consultation and development work. Version control: Version 1 ( updated October 2009 Contents Introduction 1 Assessment cover sheet 2 Competency mapping 3 Assessment plan 5 Evidence review 7 Observation of work project: Research estate agency operations 8 Part A: Research and interpret legislative, licensing and ethical compliance requirements 7 Part B: Research industry employment requirements 8 Part C: Present findings 9 Record of assessment of work project 11 Questions and key points 13 Develop knowledge of estate agency operations (Q1-Q6) 13 Interpret and comply with legislative and agency requirements (Q7-Q17) 14 Model ethical practice (Q18-Q22) 16 Identify industry employment requirements (Q23-Q28) 17 Third party evidence report 19 Record of assessment outcome 21 Introduction This assessment instrument covers the required performance outcomes described by the following unit of competency from the CPP07 Property Services Training Package: CPPDSM4080A Work in the real estate industry. The instrument provides assessors in the property development, sales and management...
Words: 6167 - Pages: 25
...Table of content Serial # 01 02 03 04 05 06 07 08 09 10 11 12 13 14 Topics Acknowledgement Introduction History of the Case S.W.O.T. Analysis Strategic Marketing Goals Consumer Behavior Strategy Targeting Strategy Position Strategy Product Strategy Pricing Strategy Channel Strategy Promotion Strategy Recommendations Annexure Page Number 2 3 4 6 9 10 11 12 13 15 16 17 18 19 1 Acknowledgement I would like to show my gratitude towards our course instructor Mr. Ahmed Butt for teaching and making us capable enough to work on this report and providing me information about Disney, its history and SWOT analysis. Without his complete guidance and support I would not have been able to complete this endeavor. This Case Analysis contains all the relevant material required as per instruction & it provides detailed information on the Topic. I hope this report meets his expectations. 2 Introduction I am appointed by World Disney as a consultant to recommend marketing strategies for the year 2005. In this report I have discussed the History of the organization, SWOT analysis, strategic marketing goals, consumer behavior, targeting, positioning, product, pricing, channel, and promotional strategies followed by the recommendations. 3 History of the case Walt Disney was established in early 1920s by two brothers Walt and Roy Disney. Disney created its first character Mickey Mouse in 1923. Walt wanted to call his creation Mortimer but his wife suggested that...
Words: 2925 - Pages: 12
