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Leitax

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Leitax
2004
Leitax
2004

Analysis of the new forecasting process

Analysis of the new forecasting process

Assignment questions

1. Based on the description of planning system before the Redesign Project which function or individuals should be held responsible for the planning problems in FY 2002? In FY 2004?

In 2002, Leitax had suffered through poor planning of 3 camera models: the launch of one camera delayed (cost: $19.5 million), another outsold its inventory (costs: $4.5million) and a third model reported sluggish sales ($2.5million). To compensate, Leitax extended the life of an existing model and made a mad scramble to find product and customers but the most costumers preferred to wait for the delayed camera. These events reflect the failure to manage the planning and the operational efficiency. The problem was general because groups did not communicate between them and if the operator group disagreed with the financial group, each group did its own forecasts => lack of cooperation and coordination. These departments should be held responsible largely for the planning problems because they did not perform their job well enough:
-Marketing Department: This department should study and evaluate the market trend.
-Sales Department: This department is very close to the customers. So, they know the feedback and customer behavior towards the products and can carry on information to another relevant departments to project the sales forecast.
-Production Department: When the market trend and sales projection have been estimated, this department would work out and manage the potent of its supply chain.
-Finance Department: To consider the possibility of the activity planned and to estimate future cash flow.
We can also blame McMillan, head of the Demand Management Services and Kevin Fowler, senior director of planning and fulfilment because we

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