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Let1 Task 4

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LET1 Task 4
Christopher Thomas, 215442
WGU Business Management Program

A. In the given scenario, the company’s evaluation contains three known evaluation criteria: Friendliness, neatness of workspace, and attitude; and the manager is to rate the employee in these categories. While the complete evaluation form is not available, based on the known information, there are concerns present about the current form being used. First, from what is known, there is no evaluation criteria that relate to the engineer’s core/technical job responsibilities. The engineer is stated to be bright and detail-oriented in the scenario, he has suggested process changes that have resulted in significant savings to the company, and the criteria do not provide the opportunity to show this. While a certain level of attitude, co-worker interaction or-the-like should be measured for a well-rounded evaluation, these should not be the primary rating factors because they are the furthest removed from actual job performance. Next, the rating scale used appears to be clearly subjective and without any commentary or goals. This will leave a lack of context in rating categories for useful discussion when delivering the evaluation and could definitely lead to misunderstanding by the employee. This was also indicated that the last review session ending poorly and the engineer having a lack of confidence in the company’s review process. Lastly, it is apparent that the sole evaluation is based on the opinion of a single evaluator.
A1. Commonly used performance review criteria include individual task outcomes, behaviors, and traits. Individual task outcome should be at the core of a performance rating process as it is the most objective measurement of performance and can often be closely be tied to the production type goals of the company. While task outcome measures performance to goals, the

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