...Research Journal of Management Sciences _____________________________________________ISSN 2319–1171 Vol. 2(12), 7-11, December (2013) Res. J. Management Sci. A Study on Employees Welfare Facilities Adopted at Bosch Limited, Bangalore Srinivas KT CIMS B School, Jayanagar, Bangalore, INDIA Available online at: www.isca.in, www.isca.me Received 23rd October 2012, revised 7th November 2013, accepted 2nd December 2013 Abstract The present study is made an attempt to identify welfare facilities and employee’s satisfaction level about welfare facilities adopted at Bosch limited, Bangalore. To achieve the aforesaid objective data is gathered from 100 employees of the organization with random sampling technique. It is found that most of the respondents are aware about the legislative and non - legislative employee welfare facilities provided at the Company, welfare facilities like medical, canteen, working environment, safety measures etc., are provided by the company. And most of the employees are satisfied with the welfare facilities adopted by the company towards the employee’s welfare. Keywords: Employee welfare, Bosch Limited, satisfaction etc. Introduction Employee welfare facilities in the organization affects on the behavior of the employees as well as on the productivity of the organization. While getting work done through employees the management must provide required good facilities to all employees. The management should provide required good facilities...
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...come into the restaurant to purchase coffee. Starbucks had many key elements that led to their success over the years. Starbucks has become a top global brand by adhering to five key principles (Frankson 2013). The saying “make it your own”, was created for customers to have the ability to customize each of their experiences while visiting Starbucks. “Everything matters”, focuses on every aspect of the job. Starbucks vowed to never lose their focus on the customers’ experience and point of view. “Surprise and delight,” was created because Starbucks does the unexpected to make buying a cup of coffee most enjoyable. “Embrace resistance,” helps the Starbucks employees learn from their mistakes. Finally, “leave your mark,” ensures that each employee does their job well enough for each customer to remember them as they continue to purchase coffee (Frankson 2013). These key elements helped to expand the franchise’s reputation and draw more...
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...stores in less than one week. Even though I had been to these stores many times, this was the first time that I entered each store with the goal of observing my experience as a customer and critic the service I was receiving. The first store I went shopping to was Publix on Saturday, July 6th. My first observation was how free the parking lot. It was free of shopping cart left in parking spots blocking the parking areas. The driving isles were wide enough for two cars to pass each other with ease. The parking spots were wide enough to open the car doors after parking without the fear of hitting the car parked next to yours. As I entered the store I was not greeted until I reached the produce department, but once I passed produce, I seem to be greeted by almost every employee I passed by or encountered. The store seemed by clean and organized with signs over the beginning and end of each isle making it easier to find items without having to walk up and down each isle. There was a point when I could not find a particular jar of spreadable cheese. I was sure that I would find it where the other cheese products are kept. I asked a store employee named David if they sold the cheese. I could not remember the brand name but the minute I mentioned it came in a container and that it was spreadable and described the markings of the container, David was able to lead right to it. Because it...
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...personnel……………………………… Management compensation and ownership……………… Human resource strategy………………………………… Incentives and employment agreement………………….. Supporting advisors and services………………………… 5.0 OPERATIONS AND PRODUCTON PLANS Manufacturing and operational plans…………………….. Plant location and facilities………………………………. Capital equipment plans…………………………………. Requirement of service………………………………… Production and operation process……………………….. Strategy and plans……………………………………….. Regulatory and legal issues……………………………… Major difficulties and risks………………………………. Executive Summary. Pleasure Parking Limited, a parking bay service provider shall be registered in Kenya in January 2009. The company shall be located at Amazon house situated behind Kenyatta Avenue Nairobi Main Street. Currently Nairobi city council (NCC) the main parking service...
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...SECURITY SITE SURVEY DEVRY CORPORATE HEADQUARTERS – The Devry Center Jim Jones February 15, 2013 Eval of Security Systems Professor Semore Butts Overview This site survey was conducted by Jim Jones on February 15, 2013. This document is intended to detail the security survey and analysis for Devry Corporate headquarters. The report will detail the strengths and weaknesses of each of the operational areas. While it will detail an overview of staff and visitor procedures it will not be a personal evaluation of the staff’s readiness or ability to carry out those activities and responsibilities. The objective of the recommendations in this audit are to ensure that Devry Corporate headquarters complies with state, local, and federal regulations for the safety of its employees, the public, and visitors. It will also assist with recommendations that ensure Devry Corporation is free from any legal liabilities as a result of action or non action as it relates to security and safety (Garcia, 2008). Summary The Devry Corporate Headquarters is the central location for Devry Inc., which owns and operates fourteen educational institutions, their supporting both domestic and international operations. These Institutions are comprised of large scale educational facilities requiring sophisticated infrastructures. Each of the supported institutions must adhere to the Higher Education Act standards of security and safety. Those standards would not be applicable in the corporate...
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...earlier that day, snow continued to coat the pavement. Greg Mitchell, the valet parking attendant, gave Hartman a receipt that stated “The Management is Not Responsible for Damages Incurred by Valet Parking Customers” on the back but Hartman did not read it. She began walking in between the cars just as Mitchell started to accelerate forward. When he saw Hartman between the two cars, he attempted to brake but hit the accelerator instead. This caused Hartman to be wedged in between the two cars. In order to help her, Mitchell got out of the car, but slipped on the icy pavement causing injuries to himself. Both Mitchell and Hartman suffered severe injuries from the accident. Hartman sued Mitchell, Dangerfield, Sandman, and Continental, while Mitchell sued Hartman, Continental, Dangerfield, and Sandman for negligence and for the dangerous conditions that caused the accidents. In this scenario, Dangerfield Inc. and Continental Concessions, LLC are sister companies and are wholly owned subsidiaries of Sandman Resorts, and s-corporation. Continental Concessions is a limited liability company (LLC), which is a partnership that allows tax treatment with limited liability for the owners (Twoney and Jennings, 2011). It also means that the company is a legal entity with the authority to conduct business in its own name (Twoney and Jennings, 2011). The owners of entities are also known as members. Advantages of limited liability companies are that they pool together resources and conduct their...
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... The Business Carplex will be providing customers with the following services: • Car parking – the customers can station their car with us for a period upto 1month without any hesitance about the safety. The aim is to provide a safe and a clean parking environment to the cars for any period of time. • Car cleansing – various types of cleansing options are available for the cars for. Its a 24 hour service (steam wash, tunnel wash & in-bay wash). • Car accessorising and re-designing – different car automobiles like funky neon lights, wheel cap, car LCD’s etc and also redesigning options are available. • Consultancy – Want to buy a new car but don’t know which to buy? This is is best place to consult. • Also drive-in fast-food joints are located at the ground level for the customers. It’s situated at Dadar. Carplex has no true competitors that are trying to offer a high quality service for a reasonable rate. Most are trying to compete on price alone. Carplex provides a high quality service, both in regards to the core services as well as customer service is all based on their ability to find the best employee. Hiring the best employees and making sure that they are well taken care of ensures that they in turn take care of the customers. Study after study proves that a happy employee is far more likely to provide the highest level of customer service compared to an employee who is not happy and feels that they are being taken advantage of. The Customers Carplex...
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...University of Redlands Makebra Bridges – Human Resources Management Because of limited resources, many small businesses have difficulty recruiting & retaining top talent. In this paper, I will discuss how companies use indirect-financial incentives to gain a competitive advantage. How Small Businesses Provide Competitive Compensation Packages in a Global Environment. Table of Contents Introduction………………………………………………………………………………………………………….. 2 Salary vs. Compensation ..………………………………………………………………………………….. 3 Indirect Financial Payments ……………………………………………………………………………….. 5 1. Employer Match Incentives 2. Cash Rewards 3. Flexible Hours 4. Tuition Reimbursement 5. Paid Time Off Employee Rewards …………………………………………………………………………….……………… 12 Conclusion ………………………………………………………………………………………….……………… 13 INTRODUCTION In today’s workforce, small businesses—companies with 100 or less employees—are making a BIG impact. * There are more than 23 million small businesses in America--accounting for 54% of all U.S. sales. * Since the 1970s, small businesses have provided 55% of all jobs and 66% of all new jobs. * The 600,000 plus franchised small businesses in the U.S. account for 40% of all retail sales and provide jobs for some 8 million people. * The number of small businesses in the United States has increased 49% since 1982. * Since 1990, as big business eliminated 4 million jobs, small businesses added 8 million...
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...officials or agents of the government (Schulhofer, 2012). Such agents would include the local police officers, Border Patrol Agents, and Federal Bureau of Investigation (FBI) agents, among other government security agents. As such, any searches that may be made on the private property by private citizens or private security officers are not subject to the Fourth Amendment. Thus, I as the Information Security Specialist of the Makestuff Company or Mr. Yourprop’s supervisor can conduct searches on the vehicle of Mr. Yourprop currently parked in the parking lot without violating the Fourth Amendment since we are not government officials or representatives. The evidence that would be obtained from the search, if any, can be handed over to the police as evidence against Mr. Yourprop for violation of the Intellectual Property Law. In State v. Buswell, the Minnesota Supreme Court held that the protection of the Fourth Amendment was limited to government action and thus any private searches conducted by private citizens were not covered by the exclusionary rule. Thus, if evidence is seized through a private search, then it can be handed over to the police to be applied in a court of law as evidence for an offense (State v. Buswell, 1990). Handing over the information obtained through the search of Mr. Yourprop’s car by his supervisor or I to the police cannot transform it into government action since the police have no acquiescence or knowledge of the search, and that the search has...
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...ROCHEM LIMITED: Introduction: John Rhodes is the founder of Rochem ltd, he was a young research chemist when he joined the company. The company’s first real success came in early 60’s when they launched their first meat based preserver. Other products such as food colours and coating forms about 25% of the total sales of the company. 1. THE DECISION: John forms a committee of four members to make a simple decision regarding the purchase of new machinery. The committee comprises of following members: The Marketing Manager The Production Manager The chief Chemist The Accountant The members present their personal point of view as regards to which machine they should purchase. As par the market survey there are two machines available namely: chemex and UFA. Both the machines have their pros and cons. The committee comes to no conclusion and John has to interfere and make a decision. Each member presents his point of view to John who has to make a quick decision. 2. CLASSIFICATION AND CONTEXT OF DECISION: The decision to purchase new machinery is operational decision in context. As it involves decision which focuses on smooth functioning of the company and does not involves goal setting or creating the vision. However, it is also and unstructured decision. As the four members have their own interest at the heart and gives out their own valued opinion it is of no use as no decision has been made as yet. 3. Which machine the company should buy and why...
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...FGH Industrial Sales THE EFFECTS OF STRESS ON BUSINESS EMPLOYEES AND PROGRAMS OFFERED BY EMPLOYERS TO MANAGE EMPLOYEE STRESS (Business Report) 2015-2016 Suraydah R. Bod-oy Accounting Manager Table of Contents Introduction 3 Statement of the Problem 3 Significance of the Study 3 Scope of the Study 3 Review of Related Literature 4 Methods of the Study 5 Limitations of the Study 5 Introduction 6 Findings 6 Conclusions 10 Recommendations 11 Bibliography 12 Questionnaire 13 Section I Introduction to the Study Introduction Today, many organizations and employees are experiencing the effects of stress on work performance. The effects of stress can be either positive or negative. What is perceived as positive stress by one person may be perceived as negative stress by another, since everyone perceives situations differently. According to Barden (2001), negative stress is becoming a major illness in the work environment, and it can debilitate employees and be costly to employers. Managers need to identify those suffering from negative stress and implement programs as a defense against stress. These programs may reduce the impact stress has on employees' work performance. Statement of the Problem The purpose of this study was to determine the negative effects of stress on employees and the methods employers use to manage employees' stress. Significance of the Study There are three primary groups that may benefit from this study. The first group, consisting...
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...Table of Contents Executive Summary Introduction An overview Analysis of the existing service facilities Overview of 8 Ps Analysis in terms of Physical evidence People Recommendation Conclusion Executive Summary Nando's is a casual dining restaurant group originating from South Africa with a Portuguese theme. They are well known for their flame grilled peri peri chicken. Nando's has been running in Bangladesh since 2007. MGH Group brought Nando’s to Bangladesh in the late 2007, and they have been faring well ever since. All of the outlets in Bangladesh sell halal foods. Currently it is operated in the prominent locations of Dhaka and Chittagong. As a part of our Services Marketing coursework, we were assigned to evaluate the service delivery procedures of Nando’s Restaurants, Bangladesh. To do that we visited there several times and talked to the proper authority of Nando’s . We tried to evaluate their overall performace and figured out the gaps in between the customer expectation and the perceived service. The result showed that the customers and employees of Nando’s are satisfied, however they are not completely satisfied at all levels. There are some lacks in the overall performance which actually arises few gaps such as customer gap and few provider gaps. We also comprehended that the management can improve their overall performance through some improvement in their physical evidence, people. In order to improve their current...
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...Bangladesh for more than 14 years. | |OBL’s head office is located at Kawran Bazar. It has 73 branches |TBL’s head office is located at Kawran Bazar and 88 branches including service| |including service centers are at different places of the country.|centers are at different places of the country. Out of 88 branches, 13 | |All branches are located at commercial viable places. |branches are cantonment based considering Bank’s intention towards servicing | | |defense officers. | |Both Banks do not have sufficient parking lot for all branches in its premises. Thus, customers and employees share parking lot or park on the | |roadside. | |Both Banks office and branches are well decorated. However, TBL’s branches are more spacious than OBL, which helps TBL in some areas to attract | |more retail customers. | |Based on the above, both banks organizational values are very much similar. However, OBL banks emphasis more on corporate or large customers | |with less specious accommodation and TBL banks emphasis more on retail or small customer with...
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...Introduction A1 Technical Solutions, LLC is investors enabling the organization to develop becoming a staple within the IT consulting market. We are seeking $900,000 which will be used in establishing company headquarters, employee salaries for the first year, and providing employee benefits. Additional funds will ultimately contribute to providing our clients superior customer service, enhanced on-site contractor knowledge and greater advertising; inevitably creating larger profit margins. Currently, A1 Technical Solutions, LLC is in the process of establishing a company location, hiring more personnel, securing employee skill enhancement resources, as well as employee benefits, equipment and superb marketing. Chief Officers Mr. Julian A. Shelton and Ms. Anntoinette Brown have collectively invested $100,000 of their own money towards the start-up of the company. Based out of the Washington, DC metropolitan area, we are a start-up consulting firm devoted to servicing the comprehensive IT needs of businesses. Our core staff of experienced and certified professionals, along with their team-oriented approach to consulting projects, is able to provide an exceptionally structured quality service far exceeding our competitors. Present day companies rely on their internal network infrastructure to maintain effective productivity. Data and its availability are essential in enabling a company to earn a return of its investment. Our company is on the brink of penetrating...
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...the countermeasure reduces the risk associated with that threat. Setting 1: airport security | | | | |THREAT |RISK |COUNTERMEASURE | | |Probability |Criticality |Total | | |Example: | | | | | |Information theft |4 |7 |11 |Employee screening, limited computer | | | | | |access, and computer monitoring | |Bomb threat |6 |10 |16 |Security cameras, metal detectors, | | | | | |and security searching bags. | |Unattended baggage |8 |10 |18 |Security guards, secure...
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