Premium Essay

Lisa Benton Case

In:

Submitted By sankha
Words 938
Pages 4
Analysis of the case Lisa Benton
As this case portrays the problems faced by Lisa Benton in her company Houseworld it somehow also accented on certain characteristics of human behavior like possessiveness, fear of losing position, future concerns regarding progression & obstacles associated with that progression.
Lisa Benton was frustrated and dissatisfied about her job in Houseworld where she started by a lack of responsibility, and poor relationships with her boss, Linton, a colleague Scoville and recently with the reveal of her negative performance review. Since she is not accepted by her team she felt that while having not enough responsibility and room for her execution she didn’t prosper in this company. She also not went through the marketing training which most attracted her to this company at the beginning. Benton was concern of her career in Houseworld and was thinking of calling her former supervisor Kingston, of Right-Away Stores, whom she had previously turned down an appealing offer.

There are three major relationships, with Linton, Scoville and Vernon, that shaped up Benton’s current circumstances. If Benton had deal with them with different ways, it may lead to some different result.
Because of policy of the Home Care Division, the recruiting practice emphasized recruiting MBAs from top-notch schools for entry-level marketing positions. This decision makes it difficult for Linton, also Scoville to be promoted as they thought that they were not having an MBA degree which might be a drawback for them and hence nurtures their negative attitudes toward MBAs. Unfortunately, this had led to Benton’s difficulties in making good impression on Linton. Unlike the previous friendly and enthusiastic welcome in her interview, Benton received an opposite responses which did not fulfill her emotional needs and reduced her motivation in her department.

Similar Documents

Free Essay

Lisa Benton Case

...assistant product manager at Home Care, Lisa Benton has not been able to combine her inner strengths and her network map in order to establish good basis to launch her career. Whereas she has been hired for her enthusiasm and her academic background, she did not demonstrate neither of these qualities, mostly because of a failure to clearly identify the stakeholders and the interests of all the members of her professional network. Consequently, she could not build an effective network. First of all, at Home Care we have in the one hand the “MBAs” which is the predominant and most powerful stakeholders (overrepresented in the organization) and in the other hand, Scoville and Linton’s group which is a little isolated network based essentially on friendship (or more?) and hard work (task-related network). For example, Scoville is a task oriented person who communicates only for work-related problems and Linton seems to value more relationship, trust and hard work. Lisa perceived her bosses’ attitude as lack of interest or hostility whereas it is partly a lack of motivation due to absence of promotion and decreasing recognition of their skills in the organization that has resulted in isolation. Also, she perceived her direct managers only through the lens of formal hierarchy as legitimate and reward powers whereas they have other strengths that she could have noticed and valued like expertise and commitment to the company. Furthermore, Lisa has successfully got along with the staff...

Words: 844 - Pages: 4

Premium Essay

Lisa Benton Case Analysis

...Assignment 3 – Lisa Benton Case Analysis Jack Welch Management Institute Instructor Ardith Bowman JWI510 June 16, 2013 Introduction Lisa Benton is a Harvard educated MBA who chose to work at the Home care Division of Houseworld based upon the classical marketing training in a structured environment from an industry leader over Right-Away which she had interned at. Benton was informed she would become a product manager within 2 to 3 years, yet was not informed of the importance of her performance in the first year. She was informed that the product manager’s responsibility was to groom his or her associates to be “promotable”. Benton was assigned Deborah Linton as her Product Manager who informed her of her dislike for MBA’s with “MBA’s act like they know a lot more than they do” and “the only way to learn is on the job and your formal education won’t help you.” Ron Scoville, the Associate Product Manager and team member, shared the same sentiments with Lisa. Linton made it clear to Lisa that she was ‘going to have to prove herself like everyone else.” There would be no special treatment because she was a Harvard MBA. Linton informed her she should feel free to stop by her office if she had any questions and she was to report to her and not to Ron Scoville, the Associate Product Manager and team member.   She also was informed she would get objectives for her job which she never received and later learned Linton was recently promoted and it was thought that Linton exhibited...

Words: 1809 - Pages: 8

Premium Essay

Lisa Benton Case Analysis

...Lisa Benton Case Analysis Introduction Effective leadership creates successful teamwork; it’s the formula that every leader must understand in order to win in the 21st century. The relationship between the effectiveness of an individual as a leader and the creation of successful teamwork becomes the secret of a successful business. Effective leaders understand more than ever the importance of teamwork in the corporate organization and how the concept can impact every winning element of the organization. The relationships between team members and how leadership competencies can harmonize these people toward a specific goal become the foundation of all leadership development and people management programs. The Chattanooga Ice Cream Division has been faced with a decline in sales for five consecutive years, leading the family-controlled business to a financial crisis. The team at Chattanooga is very dysfunctional; they exhibit a lack of candor, they are high in conflict and disrespectful of each other, and they exhibit avoidance issues with accountability. Team members seem to always lay blame on other members. Leadership needs to convey that teamwork is a must, and this should be a sustainable teamwork approach to help ensure no further loss in the business. Team Dysfunctions The Chattanooga Ice Cream Team is dysfunctional for several reasons. Some of those reasons are related to the team members themselves, and others are related to the leadership. The team is suffering...

Words: 1880 - Pages: 8

Premium Essay

Lisa Benton Case Study

...Lisa Benton an assistant product manager at Houseworld, a leading consumer products company. Upon the start of her career at Houseworld, she has been frustrated by a lack of responsibility, by her poor relationship with her boss and a colleague, and recently, by the negative performance review she received. Initially she is not widely accepted by her team and felt that the lack of responsibility granted to her left her with little room to prosper in the company. Many other factors are also contributing to Benton’s dissatisfaction at Houseworld. She is not receiving the marketing training she was promised and her skills are being underutilized. Strained interpersonal relationships are contributing to this as well. There are three major relationships within the company that shaped Benton’s current state of dissatisfaction. Deborah Linton, Benton’s boss, is the main relationship of focus. Linton failed to establish trust with candor and transparency at Houseworld. This is one of Jack Welch’s eight essential rules in being a great leader. Candor “breaks through political bias,” (Kotter) and Linton failed to do so by allowing her loyalties to Scoville strain the professional relationship between her and Benton, her mentee so to speak. Transparency is defined as “sharing information broadly (Kotter).” By avoiding Benton’s training seminars, she is hoarding necessary information Benton needs to excel within the company. She put her own concerns before that of the company. Because she...

Words: 1980 - Pages: 8

Premium Essay

Benton Case

...Executive Summary Lisa Benton is a Harvard MBA who had completed a successful internship with Right-Away stores, a convenience store chain in Chicago. Although she was offered an attractive position at Right-Away, Benton chose to accept a lower-paying, a junior position at Houseworld because of the company’s greater prestige and reputation for offering excellent classical marketing training in a structured environment (Weber, 1994). Benton’s new boss, Deborah Linton, offered a cool reception. Linton made clear during their first meeting with Benton that she did not like Harvard MBAs and gave the impression that she had no time to help train and familiarize her new team member. Instead, Benton was shown around by Linton’s other report, associate product manager Ron Scoville, who struck her as arrogant and whom also was cynical of MBAs. This paper will discuss and assess Linton’s leadership approach, make recommendations on how Linton can build an effective team, determine the reason behind Lisa Benton’s ineffectiveness to influence her boss and colleagues, and finally discuss incidents Lisa could have handled differently and offer recommendations to get her career back on track. Introduction Lisa Benton was frustrated and dissatisfied with her new job at Houseworld where she started by a lack of responsibility and poor relationship with her boss, Linton, a colleague Ron Scoville and recently with the reveal of her negative performance review. Benton was concern of her...

Words: 2137 - Pages: 9

Free Essay

Lisa Benton

...system in place. She KEEPS MODIFYING and MONITORING continuously. *  *The case also stresses the importance of good team design similar to the C&S Wholesale Grocers* Lisa Benton Case Summary In my opinion, the Lisa Benton case study is really not that important (sorry). The major point is boss-subordinate relationships and, by extensions, interpersonal relationships period. Regardless, the story is kind of interesting (and not because it was the only case study in which major characters were more than likely getting it on). The summary is as follows: while Lisa Benton she attended Harvard Business School, worked as the first female manager for Right-Away stores, a company where she won accolades for her “roll-up-your sleeves” approach and charmed the president, Scott Kingston, so much that he offered her a full-time job at Right-Away stores after she graduated. However, she was also offered a job at Houseworld’s Care Division, appealing because of its classical and famous excellent marketing training. She chose to turn down the higher salary and a bigger position partly because of her worries of taking on too much responsibility and partly because of Right-Away’s rundown warehouse and lack of other female manager and, instead, joined Houseworld. At Houseworld, she was charmed by the friendly and professional people she met initially but ended up under Deborah Linton, who immediately made it clear she was biased against Harvard MBAs. The friendly people she had met...

Words: 793 - Pages: 4

Premium Essay

Lisa Benton

...Lisa Benton Case Study Executive Summary Lisa Benton is a Harvard MBA who had completed a very successful internship with Right-Away stores, a convenience store chain in Chicago. Although she was offered an attractive position at Right-Away, Benton chose to accept a lower-paying, more junior position at Houseworld because of the company’s greater prestige and reputation for offering excellent classical marketing training in a structured environment. Benton had met several members of the Houseworld product management team during the recruiting process and been impressed with how knowledgeable and friendly they were. However, Benton’s first day of work as an assistant product manager in the Home Care division did not match her expectations. Benton’s new boss, Deborah Linton, offered a cool reception. Linton made clear during their first meeting with Benton that she didn’t like Harvard MBAs and gave the impression that she had no time to help train and orient her new employee. Instead, Benton was shown around by Linton’s other report, associate product manager Ron Scoville, who struck her as condescending and also derisive of MBAs. During her first weeks at Houseworld, Benton developed a good relationship with others in the company. However, she continued to be frustrated by her team. She was consistently relegated to analysis and excluded from strategy and, as such, felt that her talents and training were not being fully utilized. Benton was also troubled by her boss’s lack of...

Words: 1825 - Pages: 8

Free Essay

Jwmi

...LIs Benton case analysis Writing Instructions: •Using the Strayer University Online Library, you must reference no less than 5 sources for your work in addition to the materials provided in this course. For 2 of these sources, please use only “peer reviewed” or professional journal articles. An explanation of what constitutes "peer reviewed" can be found on page 17 of the Syllabus. •Choose articles that discuss, apply, or assist you in addressing any of the topics in this paper. Do not rewrite the articles. Summarize the contents of the articles in your own words. If you use specific quotes or parts of the articles, you must cite the JWI 510: Leading in the 21st Century source appropriately. Explain each article’s application to this assignment. How does it relate? How did you utilize this resource? •Your instructor does not place a premium on length or the number of words. You are to assume the instructor does not know what you are talking about. You must reveal to the instructor that you have acquired mastery of the content of this section of the course (knowledge) and can apply it well (wisdom). Provide a complete, cohesive, and well synthesized paper that explores the depth and breadth of the subject and its topics. •There are no specific page requirements; however 6+ pages, excluding cover and reference pages, is anappropriate baseline for a case analysis. •In order to maximize your score, you will want to use all of the space you need to demonstrate that you know...

Words: 364 - Pages: 2

Free Essay

Nc Museum of Art Assignment

...ART 110 – Art Appreciation North Carolina Museum of Art Assignment Contemporary Art Section 1. Find these three images. Which one do you like best and why? a. Pablo Picasso, Seated Woman, Red and Yellow Background b. Karel Schmidt-Rottluff, Portrait of Emy c. Michael Richards, Tar Baby vs St Sebastian My favorite of the three specified images in the Contemporary Art section of the North Carolina Museum of Art is hard to choose. I liked all three pieces for different reasons. I have always loved Pablo Picasso’s work and have one hanging in my home. I can appreciate the Seated Woman, Red and Yellow Background, but it not in my favorites of Picasso’s work. When I first saw Portrait of Emy, by Karel Schmidt-Rottluff, my instincts were that he must have studied under Picasso. Portrait of Emy jumps out at you with the bold orange oil color. The blue eyes grab and hold your attention in an odd way, and I haven’t quite figured out the hair style his wife, Emy, had when she sat for this. And then when I looked at Michael Richards’ Tar Baby vs. St. Sebastion, I had a much different feeling. I was overwhelmed with wondering why he would give this sculpture a name like this. A man cast in gold, a pilot, covered with small airplanes…. It is intriguing. My first thought was that it must represent one of the world wars though it was made in 1999. Could it be paying tribute to a veteran family member? Without researching the artist or the piece itself, I would...

Words: 1925 - Pages: 8

Premium Essay

Outsourcing

...CQUniversity Australia | [Type the document title] | [Type the document subtitle] | | Sandeep Rauniyar | [Pick the date] | [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] | Contents 1. Definition of outsourcing 3 2. Functions outsourced by HR 3 3. Advantages of outsourcing HR Functions 4 3.1 Managing and minimising risk 5 3.2 Cost Savings 5 3.3 Efficiency and economies of scale 5 3.4 Professional Expertise 5 3.5 Improved Employee Morale 6 4. Disadvantage 6 4.1 Poor Performance and decline in quality 6 4.2 Distance and lowering moral 6 4.3 Recruitment Problems 6 4.4 Leak of important internal information 6 4.5 Perceived loss of power and control 7 4.6 Increased Direct Costs 7 5. e-HRM 7 5.1 Objective of e-HRM 7 5.2 Advantages of e-HRM 8 5.3 Disadvantages of e-HRM 8 6. Conclusion and Advice to the Client 8 1. Definition of outsourcing The Human Resource department is considered to be one of the highly accredited departments of the organization; these are the people who provide the working resource to the company and keeping the company afloat even in the worst economic downtime. The best way in which the HR can be managed is decided by the HRD. The ways in which the human resource management is done has changed considerably in the recent...

Words: 3934 - Pages: 16

Free Essay

Outsourcing

...DSC 2006 Operations Management Outsourcing [pic] I. Introduction Outsourcing is used extensively by both the manufacturing and service industries, and there are plenty of reasons to utilize outsourcing. Organizations make use of outsourcing usually in the interest of lowering cost and to make better use of time and energy costs, hence redirecting their energy to something more important or just to conserve energy. Outsourcing is essentially a division of labour. One simple example involves companies outsourcing their financial statements to accountancy firms to consolidate their expenditures, hence eliminating the need to hire an accountant. Another relevant example would be to hire the services of another company to manage all or parts of the services that otherwise would be otherwise rendered by an IT unit of the organization. Some reasons for outsourcing include organizations being able to focus purely on their core business, for example an automobile factory. The raw materials required to manufacture an automobile are outsourced to other companies and hence the company itself can focus on just creating quality automobiles. By outsourcing the raw materials to companies who specialize in providing them, they can also ensure that the raw materials are of reasonably better quality and this can be done by contracting with a new service level agreement. Another reason being companies are able to access the wide pool of talent available through hiring agencies. In layman terms...

Words: 4008 - Pages: 17

Free Essay

Factors Time

...The impact of buyer-supplier relationship and purchasing process on the supply chain performance: a conceptual framework Melody J. Hsiao University of Sydney Sharon Purchase University of Western Australia Shams Rahman University of Sydney ABSTRACT Supply chain performance is a rapidly developing area of research. Many companies are trying to find tools for enhancing performance measures in response to turbulent business markets and for efficiently controlling their business activities. Little empirical research has been conducted on the performance of retail supply chain in Taiwan and other Asian countries. Two factors affecting current retail supply chains, buyer-supplier relationships and purchasing processes, and their antecedents that are relevant to this unique cultural environment will be investigated. The objectives of this research are: (1) to identify the determinants affecting the performance of the supply chain at the retail level; (2) to define the antecedents related to each determinant; and (3) to present the conceptual model for this particular context. This research will contribute by presenting a conceptual model for supply chain performance that is relevant to small and mediumsized businesses that predominate Taiwan. INTRODUCTION Supply chain management (SCM) is “a key strategic factor for increasing organizational effectiveness and for better realization of organizational goals such as enhanced competitiveness, better customer care and increased profitability”...

Words: 9092 - Pages: 37

Premium Essay

Supplier-Selection-Criteria-and-Methods-in-Supply-Chains-a-Review

...World Academy of Science, Engineering and Technology International Journal of Social, Behavioral, Educational, Economic and Management Engineering Vol:7, No:10, 2013 Supplier Selection Criteria and Methods in Supply Chains: A Review Om Pal, Amit Kumar Gupta, R. K. Garg International Science Index Vol:7, No:10, 2013 waset.org/Publication/16944 Abstract—An effective supplier selection process is very important to the success of any manufacturing organization. The main objective of supplier selection process is to reduce purchase risk, maximize overall value to the purchaser, and develop closeness and long-term relationships between buyers and suppliers in today’s competitive industrial scenario. The literature on supplier selection criteria and methods is full of various analytical and heuristic approaches. Some researchers have developed hybrid models by combining more than one type of selection methods. It is felt that supplier selection criteria and method is still a critical issue for the manufacturing industries therefore in the present paper the literature has been thoroughly reviewed and critically analyzed to address the issue. Keywords—Supplier selection, Mathematical Programming. AHP, ANP, TOPSIS, I. INTRODUCTION I N most industries, the cost of raw materials and component parts represents the largest percentage of the total product cost. For instance, in high technology firms, purchased materials and services account for up to 80% of the total product cost....

Words: 6221 - Pages: 25

Premium Essay

Collaboration to Build Healthier Communities

...Collaboration to Build Healthier Communities A Report for the Robert Wood Johnson Foundation Commission to Build a Healthier America Wilder Research Wilder Research Wilder Research Report prepared for the RWJF Commission to Build a Healthier America by Paul W. Mattessich, Ph.D. Wilder Research Saint Paul, Minnesota Ela J. Rausch, M.P . .P Federal Reserve Bank of Minneapolis Minneapolis, Minnesota With support from the Robert Wood Johnson Foundation June 2013 Creating Healthy Communities Cross-sector partnerships are sparking widespread action to improve community health COATESVILLE , PA SEATTLE, WA Access to healthy foods Access to preventative care and healthy housing LOS ANGELES , CA Quality early child care and education CHICAGO, IL Data and evidence to build health into all policies and practices MIAMI , FL Opportunities for physical activity and healthy living health community development • community development finance • community planning • early child care/education • human services • housing Introduction “ Building a healthier America is feasible in years, not decades, if we collaborate and act on what is making a difference.” —Robert Wood Johnson Foundation In 2008, the Robert Wood Johnson Foundation convened a commission of nonpartisan leaders to identify opportunities to improve the health of all Americans by creating environments that protect and actively promote health. Their report, Beyond Health Care:...

Words: 10523 - Pages: 43

Free Essay

Ihrm

...M A G A Z I N E FA L L 2 0 0 2 Volume 20 Number 2 SPANNING THE GLOBE Duke Leads the Way in International Law Teaching and Scholarship inside plus Duke admits smaller, exceptionally well-qualified class Duke’s Global Capital Markets Center to launch new Directors’ Education Institute from the dean Dear Alumni and Friends, It is not possible, these days, for a top law school to be anything other than an international one. At Duke Law, we no longer think of “international” as a separate category. Virtually everything we do has some international dimension, whether it concerns international treaties and protocols, commercial transactions across national borders, international child custody disputes, criminal behavior that violates international human rights law, international sports competitions, global environmental regulation, international terrorism, or any number of other topics. And, of course, there is little that we do at Duke that does not involve scholars and students from other countries, who are entirely integrated with U.S. scholars and students. Students enrolled in our joint JD/LLM program in international and comparative law receive an in-depth education in both the public and private aspects of international and comparative law, enriched by the ubiquitous presence of foreign students; likewise, the foreign lawyers who enroll in our one-year LLM program in American law enroll in the same courses, attend the same conferences...

Words: 58370 - Pages: 234