...| Discuss the impact of Information Technology have on Logistics Management | | | | | | Introduction New technology in the supply chain can help improve supply chain agility, power up operation, reduce cycle time, achieve higher efficiency and deliver products to customer on time if implemented correctly. It is also to make sure new solution integrate with existing technologies and processes crucial. Integrating new technology into existing operations can help a lot in increasing customer service, reduce costs, and streamline supply chains. The new technology must fit into existing policies, practices and people and use to it full power. We will further discuss on the impact of such technology have on various logistics function. Customer services Focusing on total customer satisfaction can improve its process to deliver better service at lower cost. Customer-driven is described as the next step beyond total quality management. The objective is not simply to deliver some abstract definition of quality but to deliver total satisfaction to the customer, of which the delivery of quality is only a part of it. In the past, customer information cannot be fully used in setting processes of firms’ conditions. With the increase in the speed of the IT, it had provided the ability to offer their customers another way to contact the firm regarding services issues and integrate customer and firm information to bring benefits to both customer and firms. Some companies...
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...Topics Covered Chapter 12: Logistics and Supply Chain Information Systems Overall importance of information systems to logistics and supply chain management. Key issues in information systems. quality of information, and what to measure to assure that this quality exists exists. The architecture and objectives of information systems. role of logistics in the “connected” economy, and impact of evolving technologies on logistics and logistics processes. structural components of the logistics information system, and contribution of each to the overall effectiveness of logistics and supply chain processes. importance of adapting to new information technologies. 2 Logistics Profile: Applebee’s… Logistics and Supply Chain Information Systems: Introduction Restaurant ordering practice has progressed from phone to fax to Internet. Information systems (IS) help Applebee’s to monitor pre-negotiated prices and rebates, and to better manage inventory tracking. Internet-enabled information systems have great potential to improve the efficiency and effectiveness of supply chain activity. 3 Many firms view effective management of logistics and supply chain activities as: Prerequisites to overall cost efficiency, and Keys to ensuring their ability to competitively price their products and services.1 Effective information management also can help ensure that a firm meets the logistics needs of its customers. 4 Customer...
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...1) Background of the Study Author: Chieh-Yu Lin (Department of International Business, Chang Jung Christian University, Tainan, Taiwan, Republic of China). Title: Factors affecting innovation in logistics technologies for logistics service providers in China. Source: Journal of Technology Management in China/Emerald Group Publishing. 2) Does it build upon appropriate theories or framework? If so, commend on the theories or framework been used. Yes, this issue had been build upon appropriate framework. This journal had been proving the importance of innovation in the logistics technologies. Through its theoretical details, many definitions of innovation had been given by journal writers all over the world. In order for companies to gain competitive advantage, they must embed the use of both innovation and technologies in running their business. Some defined innovation as a line of discipline, learning, and practicing their capabilities to expand opportunities for running a business or services. However, theoretically innovation is any product or services that are improved and upgraded with a more value added components. The journal is summarized as to have a number of factors influencing the innovation in logistics technologies, which includes the internal factors and the external factors. The internal and external factors are said to be the research framework. The internal framework basically explains on the adaptation of innovation in a business. Hence, the adaptation...
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...chain management enables informational technologies to fuse with logistic. In this fast growing global economy, e-logistics has been appeared to overcome the informational barriers in the supply chain. This essay indents to bring an interpretation of the “old economy” logistics with "new generation" logistics. Firstly, the essay explains the definitions of the e-logistics and also analyses the differences between e-logistics and traditional logistics. INTRODUCTION Oscar Morgenstern proposed logistics as a discipline in science economy. Until the Second World War, logistics was considered as a science using for military services. Now logistics is considered as a civil science. The developmental stages of logistics can be categories as military logistics, business logistics and e-logistics. Among these stages, e- logistics can be considered as the latest stage of this industry. Nowadays, e-logistics has been discussed as electronic logistics, which uses the web technology as inevitable tool to administer some of the sectors of logistic industry or the whole process (Wang Wei, 2003); according to Prof. Zhai Xuewei, e-logistics is the combination of logistics supporting e-commerce and the electronic technology for logistics (Sun Chao, 2002). In this juncture, e-logistics can be regarded as e-logistic commerce, in which information flow is combined in the form of electronic technology, network technology and automation. Therefore, e-logistics allow to contribute data, facts and...
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...- Strategic Supply ChainManagement and Logistics | Unit Number/Code: D/602/2357 | Credit Value: 15 credits | Guided Learning Hours: 45 | Assessor/Tutor(s) | Internal Verifier(s) | Assignment QA Approval Date: | Date Issued to Learner: | Final Submission Date: | Formative assessment (progress checks) hand in dates. (1)………………………… (2)……………………………… | | Unit AimThis unit provides the learner with the understanding and skills to plan strategies to improve an organisation’s supply chain.Unit introductionThis unit focuses on how the concept of supply chain management and logistics is based on the idea that every product that reaches an end user represents the combined effort of multiple organisations which make up the supply chain and that until recently, most organisations paid attention to only what was happening within their own business. Few organisations understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. This resulted in ineffective supply chains.In this unit, learners will develop the knowledge that, today, many organisations realise that effective management of supply chain activities can lead to increased customer value and achieve sustainable competitive advantage. Supply chain activities cover everything from product development, sourcing, production and logistics, to the information systems needed to coordinate these activities...
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...Reverse Logistics: Product Returns Program Simplified with Technology Assignment By Jairo L. Hernandez Student Number: 4040078 RLMT 401, Reverse Logistics Data and Security Resilience Professor Lawrence Reeves III 27 April 2013 Tables of Contents Title Page Introduction: Consumer Products 2 What’s Reverse Logistics? 2 Cross-Functional Enterprise Systems 3 Data Collecting 3 Customer Identification 4 Resolution 5 Conclusion 6 Reverse Logistics: Product Returns Program Simplified with Technology Introduction: Consumer Products In the 21st century, the U.S. economy has tremendously increased its consumption rate of natural resources with the manufacturing of consumer products. The U.S. Environmental Protection Agency (EPA) (2012) reported, “In 2009, discarded TVs, computers, peripherals (including printers, scanners, [and] fax machines) mice, keyboards, and cell phones totaled about 2.37 million short tons.” Natural resources are used in a daily basis to manufacture products with distributing material in forward logistics. This process of materials being produced by manufacturers shipped to warehouses across the world and stored until a demand is requested and then delivered to a retailer or when a Internet buy occurs, delivered to the customer. Logistics plays a vital role in distributing goods throughout the supply chain, how is unwanted or unused material being tracked for recovery from the consumer? What’s Reverse Logistics? The preferred...
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...Department 8-1-2008 A Strategy for Third-Party Logistics Systems: A Case Analysis Using the Blue Ocean Strategy Changsu Kim Yeongnam University, Korea, c.kim@yumail.ac.kr Kyung Hoon Yang University of Wisconsin-La Crosse, kyang@uwlax.edu Jaekyung Kim University of Nebraska - Lincoln, jkim6@unl.edu Follow this and additional works at: http://digitalcommons.unl.edu/managementfacpub Part of the Management Sciences and Quantitative Methods Commons Kim, Changsu; Hoon Yang, Kyung; and Kim, Jaekyung, "A Strategy for Third-Party Logistics Systems: A Case Analysis Using the Blue Ocean Strategy" (2008). Management Department Faculty Publications. Paper 4. http://digitalcommons.unl.edu/managementfacpub/4 This Article is brought to you for free and open access by the Management Department at DigitalCommons@University of Nebraska - Lincoln. It has been accepted for inclusion in Management Department Faculty Publications by an authorized administrator of DigitalCommons@University of Nebraska - Lincoln. Published in Omega 36:4 (August 2008), pp. 522–534; Special Issue on Logistics: New Perspectives and Challenges; doi 10.1016/j.omega.2006.11.011 Guest Editors — Angappa Gunasekaran and T.C. Edwin Cheng. Copyright © 2007 Elsevier Ltd. Used by permission. http://www.sciencedirect.com/science/journal/03050483 Submitted May 31, 2006; accepted November 11, 2006; published online May 24, 2007. A Strategy for Third-Party Logistics Systems: A Case Analysis Using the Blue Ocean...
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...Introduction: Supply chain integration is widely considered by both practitioners and researchers a vital contributor to supply chain performance. The two key flows in such relationships are material and information. In this paper, researcher has investigated the integrations of both information and material flows between supply chain partners and their effect on operational performance, specifically the role of long-term supplier relationship as the driver of the integration. Using data from Bahman group managers and staffs of logistics, IT, purchase and customer services this study showed that information integration (information technology and information sharing) positively influence logistic integration and via this factor it improves performance. It also shows that long term relationship with suppliers indirectly improves performance through information and logistic integration. About the scenario: During the 1950s and 1960s, most manufacturers emphasized mass production as a strategy to reduce their production costs. In this environment, product development was very slow and limited to the ability of domestic producers. Bottlenecks in production lines, leading to a host of operations during the construction works were documented. On the other hand, common technology and communicating with customers and suppliers was considered unacceptable risk and little emphasis on the strategic partnership between the buyer and the supplier. In the 1970s, introducing the concept of...
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...The Internet of Things 1. Summarize what have you learnt about Industry 4.0 (The Internet of Thing) As the Internet of Things, most of organizations try to find and use lots of information from many sources such as internal and external sources, including public, suppliers, and internet in order to analyze and evaluate the projects. As the Internet, it is the most easiest and effective ways to get information or databases to analyze the efficiency of projects or operations for increasing the logistic of industries. Using internet system, it is the new challenge that most of companies adapt it in order to become successful. As the internet of things, it is the new strategy for applying with business models that how business can use technology to increase profitability and efficiency of business’ operation. There are two main types of emerging applications, including information and analysis, and automation and control as the tools for develop and improve technology to increase values and opportunities’ companies. As Information and Analysis, it is using networks to collect and link all information and data among consumers and producers for gaining and improving decision making of organization or management processes of production. There are three applications of information and analysis, which consists of tracking behavior, enhanced situational awareness, and sensor-driven decision analytics. Tracking behavior, it is using tracking product to identify details, status, and...
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...McDonald’s performance objectives and logistics Introduction Supply chain management is a subject which is popular today and most companies have realized the importance of operations management because effective operations management gives the potential to improve both efficiency and customer service simultaneously (Slack et al, 2010). With the development of the world, supply chain has become a key for company to success in every industry. Harrison and van (2008) mentioned logistics can support supply chain to achieve competitive advantage though meeting end-customer demand properly. The company can gain better performance by using suitable logistics system to increase its competitive advantage. The McDonald’s Corporation is one of the models good at using its special logistics system to support the supply chain. The McDonald's Corporation is the world's largest chain of hamburger fast food restaurants, serving around 68 million customers daily in 119 countries. Headquartered in the United States, the company began in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald. In 2012, McDonald's Corporation had annual revenues of $27.5 billion, and profits of $5.5 billion（McDonald’s Corporation, 2012）. McDonald entered China market in 1990 to open the mainland’s first branch in Shenzhen. The emergence of KFC and McDonald inspired many China’s catering enterprise join in the competition of food and beverage chain industry. Some China’s catering enterprise...
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...provided a service by logistic service providers within the supply chain which makes it necessary to formulate strategies (Davenport, Jarvenpa, & Beers, 1996). Logistics is a part of the supply chain, which plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption to meet the clients’ needs (Butterworth-Heinemann, 2004). A number of logistical strategies exist from company to company, each claiming to be more efficient, faster, and better than their competitors. Any logistical strategy should contain some common components that supports the company’s overall logistics strategy (Waters, 2003). An effective strategy can be established for any logistical situation utilizing these four components: Agile logistics, lean management, a good relationship with vendors and effective technology systems. Logistical Strategies within the Supply Chain Because supply chain strategy depends on the type of supply chain a company uses, the type of functional strategies chosen should complement the type of supply chain that the company is a member of (Langabeer and Rose, 2002). The purpose of this paper is to explore and expand on the identified components within the supply chain that can be used as a framework when developing a logistics strategy. This framework consists of four identified components: Agile logistics, lean manufacturing, and...
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...fgf Course information for Supply Chain Management (A logistics Approach) Course Facilitator Muhammad Tariq Yousafzai Assistant Professor MBA Imsciences (Distinction Holder) MS Innovation and Business Creation Course syllabus Course literature Langley, Coyle, Gibson, Novack, Bardi (2009), Managing Supply Chains – a logistics approach, 8th edition, South-Western Aims The aim of the course is to achieve an understanding and knowledge about the supply chain and logistics, its Participants, functions and flows and how these are interrelated and interacting. It introduces the students to analyze logistic flows for different products and services within and between firms in the supply chain. Further, students will get an insight of how changes in one part of the chain will influence the whole supply chain and its development. Students will also learn about the role and importance of recycling and reverse logistics. Contents Starting from customer demands the course analyzes the flows through the firm, from procurement and inbound flows, manufacturing and distribution and how these flows in turn are linked to those of suppliers, wholesalers, distributors, retailers and other partners. This will include warehousing and inventory management, the role of transportation, operation management, reverse logistics and recycling logistics system and service logistics. Based on the analysis...
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...Summary Paper Curtis Bond BUS632: Advanced Logistics Instructor: Sanh Tran August 06, 2012 Introduction The supply chain of a typical company takes raw materials and transforms them into a finished product which is shipped to a warehouse for intermediate storage and then sent to retailers or directly to consumers (Simchi-Levi, 2009). Until the advent of computer systems, many of the processes involved in the supply chain such as ordering, order confirmation, and billing were done by telephone, fax, or public mail. This process could take two to four weeks from order to delivery if everything went as planned. Should something go wrong, the delivery time escalated rapidly (Bowersox, D., et. al., 2002). This paper will briefly examine how the introduction of technology into supply chain management has impacted three processes of this supply chain: purchasing, operations, and logistics. Through this examination one get a sense of how technology has positively impacted the entire field of supply chain management. Impact on Purchasing The percentage of purchases to sales is a significant expense to many companies. It is a major area in which a company can attempt to achieve cost savings. Traditionally, this savings comes about through bargaining for price reductions. Of course, this price reduction comes at the expense of the seller. A modern approach, however, seeks to achieve a win-win situation in the transaction through cooperation between buyers and sellers...
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...number and title Pearson BTEC Level 7 Diploma in Strategic Management and Leadership (QCF) Unit 14: Strategic Supply Chain Management and Logistics Unit Code: D/602/2357 Student name Assessor name Date issued Completion date Submitted on Assignment title Word Count Hand-in Policy You must complete this assignment on time. If you experience difficulties, you must inform your tutor accordingly. Late Work Policy Consideration will be given to students who have valid reasons for late submission (e.g. illness) Plagiarism In case of plagiarism, college regulations will be applied. You must declare that this work is your own by signing the following statement: Learner declaration I certify that the work submitted for this assignment is my own and research sources are fully acknowledged. Student signature: Date: Assessment Criteria Learning Outcome LO1 LO2 LO3 Learning Outcome Understand the relationship between supply chain management (SCM) and organisational business objectives Be able to use information technology to optimise supplier relationships in an organisation Understand the role of information technology in supply chain management Assess ment Criteria 1.1 1.2 1.3 2.1 2.2 2.3 3.1 3.2 3.3 LO4 Understand the role of logistics and procurement in supply chain management 4.1 4.2 4.3 5.1 LO5 Be able to plan a strategy to improve an organisation’s supply ...
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...Title: STRATEGIC SUPPLY CHAIN MANAGEMENT AND LOGISTICS | | Unit aim This unit provides the learner with the understanding and skills to plan strategies to improve an organisation’s supply chain Unit introduction This unit focuses on how the concept of supply chain management and logistics is based on the idea that every product that reaches an end user represents the combined effort of multiple organisations which make up the supply chain and that until recently, most organisations paid attention to only what was happening within their own business. Few organisations understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. This resulted in ineffective supply chains. In this unit, learners will develop the knowledge that, today, many organisations realise that effective management of supply chain activities can lead to increased customer value and achieve sustainable competitive advantage. Supply chain activities cover everything from product development, sourcing, production and logistics, to the information systems needed to coordinate these activities. Learners will discover that the organisations that make up the supply chain are ‘linked’ through physical and information flows. Physical flows involve the transformation, movement and storage of goods and materials and are the most visible piece of the supply chain. Of equal importance are information flows as they allow the various supply chain...
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