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Lowes Home Improvement

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Lowe’s Home Improvement
When choosing a retailer to research, I started to research the top retailers of fortune 500 retailers of 2012. The top 10 retailers included in Costco, Home Depot, Best Buy, Lowe’s, Staples, Toys r Us, Office Depot, GameStop, Bed Bath & Beyond and Auto Zone (CNN Money). I, occasionally, shop all of these retailers but was shocked to see a few of these on the list of the top 10. I was defiantly surprised at Costco being #1 on the list in revenues. I am defiantly aware of what Home Depot is doing because of working for Lowe’s. I have done many reports on retailers over the last 5 years I have been in school but have never done a report on Lowe’s. I have done Home Depot before but never have given Lowe’s a spot to shine. I have seen, and happy to be a part, an amazing transformation over the last few years of where they are trying to take the company and feel that I would be proud to write a report on the #4 top retail of 2012. Finding Lowe’s on the list was not shocking but I was not aware of them being #4. I am proud of what they have accomplished in recent years and feel like they will climb up this list and remain a strong company on the overall fortune 500 list.
Lowe’s has done many changes over the last few years in the way of marketing, social media and customer service. They have done a complete overhaul of how they worked and operated since I have been a part of their team since 2003. Social media has been a huge focus over the 3 last year. Lowes has revitalized their vision and mission statements used to create an appropriate strategic plan. Lowe’s has revitalized their vision and the way that it reaches out to the media. They want to convey that they have quality products and services and they can satisfy a broad range of customers through online shopping, in-store stocked shelves and a wide range of ways to get exactly what they

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