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M-Core

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Running head: PROBLEM SOLUTION: M-CORE

Problem Solution: M-Core
Theresa R. Van Dyke
University of Phoenix

Problem Solution: M-Core [Triple click anywhere in this paragraph to begin typing your introduction.]

Describe the Situation
Issue and Opportunity Identification M-Core cannot expand without first dealing with the nonemployment disputes that have arisen as a result of their expansion project. The three holdout residents are similar in that they are steadfast in their beliefs to stay in their homes, although their reasons why are much different. Not only does M-Core have a responsibility to their parent company, Silatel Corp., they also have significant ties to the community leaders within the New Oxford City Council. A third party constituent, The Nature’s Gift Society, has also pledged funds to come to the aid of the holdout residents if need be. Addressing the conflict and resolving the disputes must be handled in an efficient and timely manner. Concerns over broken friendships, animosity, and lack of trust with the company and the Council are all valid concerns the company and community leaders have. By resolving the issue with the holdout residents first, the conflict or interference from the society should go away.
Stakeholder Perspectives/Ethical Dilemmas [Triple click anywhere in this paragraph to begin typing.]

Frame the “Right” Problem M-Core, Inc. will become the world leader in the development of the next generation of multi-core processing chips by resolving the nonemployment disputes that have arisen between the company, holdout residents, the city council, and a third party constituent. Senior management believes success hinges on the development of the land donated to them by Silatel, the parent company. Many solutions are available to M-Core as outlined in Wilmot & Hocker (2007) such as understanding the three approaches to change, the conflict containment model, and the five principles of conflict and emotion.
Describe the “End-State” Vision M-Core, Inc. is a world leader in multi-core processing chips employing the most creative minds in research and development of the next handheld supercomputer. M-Core is also a community advocate establishing a facility that has allowed New Oxford to prosper while showing empathy and compassion for residents by treating all with respect and dignity.

Identify the Alternatives and Benchmarking Validation Two companies have recently gone thorugh similar situations like M-Core dealing with scrutiny from the public and with their customer base. Below is a summary of the benchmarked findings.

Verizon Wireless hit the jackpot of public scrutiny when it announced in December 2011 they would be implementing the $2 fee for online payments. There was much disgrace and back lashing across social media sites along with domain set ups to protest the fee. The announcement came in between Christmas and New Year’s Eve and was to be effective on January 15, 2012 (Lieber, 2011). The public was truly against the fee and, in addition, the Federal Communications Commission decided to investigate. A few hours after that announcement, Verizon retracted the fee requirement and disclosed the following public announcement:

The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides (Kelly, 2011).

“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless (Kelly, 2011).

Verizon recognized the conflict associated with their business decision, and acted upon it by altering the conflict conditions. By compromising with their customer base and reacting immediately to the backlash, they were able to save face and accept humility for what they thought was a competitive approach to doing business. Verizon is similar to the M-Core scenario not because of the scale of customers, but because they ended up doing the right thing due to public outcry. M-Core has a similar issue with their public outcry of support for the holdout residents.

Toyota is another corporation that has not weathered well during times of significant scrutiny from the media and press. In September 2009 Toyota announced a recall of 4.2 million units after a devastating crash killed a Lexus customer and his family in California. Toyota ended up publicly apologizing for the impact to the family and for anyone else involved in the recall (Motor Trend, 2010). Shortly thereafter, investigations uncovered that Toyota was covering up the known defects; this followed another rash of recalls in January 2010. Eventually the company stopped the production of eight of their bestselling vehicle lines to ensure it had the capability to fix the problem before anyone else was hurt (Motor Trend, 2010). Toyota is similar to M-Core because of the ethical dilemmas facing both companies. M-Core has an ethical problem with the holdout residents and whether or not they can continue with their project without impacting those residents. Toyota’s ethical dilemma was do they risk significant profit loss and production in lieu of the public scrutiny to minimize the chaos and concern that had overtaken the company. Toyota faced up to humility and tried to change the perceptions of the public by ceasing production and publicly vying to understand the problems they faced.

Based on these finds with Verizon and Toyota, M-Core would be better off implementng a conflict managemetn system that allows them to communicate openly with the residents and changes the perception of the company with those residents and the media. By resolving the dispute in small steps with each stakeholder each one has the ability to discuss their dispute on an individual basis. This is part of the conflict containtment model as outlined in Chapter 7 by Wilmot & Hocker (2007). With this model there are three apporaches to the exchange between M-Core and the key stakeholders, with the primary focvus being on the three holdout residents.

Evaluate the Alternatives [Triple click anywhere in this paragraph to begin typing.]

Narrowed List of Alternatives [Triple click anywhere in this paragraph to begin typing.]

Identify and Asses Risks [Triple click anywhere in this paragraph to begin typing.]

Make the Decision [Triple click anywhere in this paragraph to begin typing.]

Develop and Implement the Solution [Triple click anywhere in this paragraph to begin typing.]

Evaluate the Results

Conclusion [Triple click anywhere in this paragraph to begin typing.]

References
University of Phoenix. (2012). Scenario two: M-Core [Multimedia]. Retrieved from University of Phoenix, MMPBL 540/Conflict Management website.
Wilmot, W. W., & Hocker, J. L. (2007). Interpersonal conflict (7th ed.). New York : The McGraw-Hill Companies.
Lieber, R. (2011). An uproar on the web over $2 fee by Verizon. Retrieved from http://www.nytimes.com/2011/12/30/business/media/an-uproar-on-the-web-over-2-fee-by-verizon.html
Motor Trend. (2010). The Toyota recall crisis. Retrieved from http://www.motortrend.com/features/auto_news/2010/112_1001_toyota_recall_crisis/viewall.html

Table 1
Issues and Opportunities Identification
| | | |
|Issues |Opportunities |Reference to Specific |
| | |Course Concept |
|M-Core, Inc. has significant non-employment |Resolve the non-employment disputes in an |In Chapter 7 Wilmot & Hocker describe three approaches |
|related disputes to work through in before |efficient and timely manner. |to change. One of the approaches is: Try to alter the|
|they can complete their expansion. | |conflict conditions. M-Core, Inc. may be able to change|
| | |the conflict by making an alteration in the elements of|
| | |this situation, by altering the nature of a problematic|
| | |interdependence on the residents, or by changing |
| | |perceptions of incompatible goals. Another common |
| | |approach to ending conflict is: Change your own |
| | |communication and/or perceptions. As discussed in |
| | |Chapter 7, this approach is called the “the humility |
| | |option.” |
|Employees of M-Core, Inc. have significant |When resolving the conflict with the |M-Core, Inc., the Council, and the residents can use |
|ties to the community leaders within the New|holdout residents this may lead to broken |constructive communication to resolve this conflict. |
|Oxford City Council. |friendships, animosity, and lack of trust |There are five steps as identified in Chapter 7 by |
| |with the company and the city. |Wilmot & Hocker: |
| | |Explore different assumptions. Listen with respect, |
| | |without attacking the other's point of view. |
| | |Develop an objective view and description of the |
| | |conflict, as if you were outside the conflict. Practice|
| | |describing your opponent/partner's position. |
| | |Give up persuasion in favor of exploration of different|
| | |perspectives. Treat each person as intelligent and |
| | |worthy of attention. |
| | |Look critically at all sides to the controversy. All |
| | |sides have strengths and weaknesses that can add to the|
| | |analysis. |
| | |Express hope, belief in the goodwill of the other |
| | |person, and your intention to work out your |
| | |differences. |
|The Nature’s Gift Society is a third party |By resolving the issue with the holdout |As outlined in Chapter 7 by Wilmot & Hocker, the |
|constituent fighting for nature and the |residents first, the conflict or |conflict containment model offers guidelines for |
|rights of the holdout residents. |interference from the society should go |containing and regulating the exchange. It involves |
| |away. |three approaches: |
| | |Emphasizing a present orientation. The focus is on the |
| | |present, not the past. “Why” questions are replaced by |
| | |“how” questions. |
| | |Adopting a “conciliatory set.” This requires (1) |
| | |labeling the behavior of the other in the most positive|
| | |light and (2) planning moves to “resolve the issue |
| | |equitably” rather than by winning. |
| | |Seeking solutions in small steps. Address issues one at|
| | |a time and sequentially. |

Table 2
Stakeholder Perspectives and Ethical Dilemmas
| |
|Stakeholder Perspectives and Ethical Dilemmas |
| | | |
|Stakeholder Groups with Competing | | |
|Values |The Interests, Rights, and |The Ethical Dilemma Based on the Competing |
| |Values of Each Group |Values |
|List: Group X | | |
|versus Group Y | | |
|Holdout resident, Elva Burke, versus |Elva Burke: |Should M-Core, Inc. play the big bad company |
|M-Core, Inc. |Her home has sentimental value; she has strong family |and push a resident like Ms. Burke out who is a|
| |roots and raised her family here. She loves the |long-time resident? Can M-Core make the |
| |outdoors and her prize-winning garden. She values the |expansion work without interfering with Ms. |
| |simple life and being left alone. She has been honest |Burke's home life? Does Ms. Burke have an |
| |and forthright with M-Core, Inc. She believes it is |ethical obligation to the city to improve the |
| |only fair for her to be able to keep her home, a home |city’s footprint with this business venture? |
| |she has so many memories in. She is not influenced by | |
| |money. | |
| | | |
| |M-Core, Inc.: | |
| |M-Core wants to expand its business to become more | |
| |competitive in the processing of multi-core processing | |
| |chips. The company values its employees and wants the | |
| |best for them to inspire their creativity and visions. | |
| |The company is using a “big stick” approach to | |
| |influence the holdout residents. The company values | |
| |hard work and has become very pushy as competitors are | |
| |advancing quicker than they in the area of hand-held | |
| |processors. | |
|Holdout resident, Stephen Truman, |Stephen Truman: |Mr. Truman isn’t against selling out, but how |
|versus M-Core, Inc. |Mr. Truman has integrity, but is a divorced father |would it impact the other two holdout residents|
| |trying to operate his own successful business through |if he sells his home? Can M-Core make the |
| |hard work and expansion. He wants to make as much |expansion work if Mr. Truman eventually sells |
| |money as possible from the sale of his property, |out and the others don’t? |
| |however he prefers to holdout as greed has taken over | |
| |with him. | |
| | | |
| |M-Core, Inc.: | |
| |M-Core wants to expand its business to become more | |
| |competitive in the processing of multi-core processing | |
| |chips. The company values its employees and wants the | |
| |best for them to inspire their creativity and visions. | |
| |The company is using a “big stick” approach to | |
| |influence the holdout residents. The company values | |
| |hard work and has become very pushy as competitors are | |
| |advancing quicker than they in the area of hand-held | |
| |processors. | |
|Holdout resident, Tracy Little, versus|Tracy Little: |M-Core is in a dilemma with Ms. Little and the |
|M-Core, Inc. |Ms. Little appreciates hard work and family life. She |obligation she has with her mother. Is the |
| |is a simple person who wants to devote time to her |company so greedy that they can’t make the |
| |aging mother. She is respectful and mindful of her |expansion work without totally uprooting Ms. |
| |duty as the closest daughter to her mother. She |Little and the mother? Can Ms. Little find |
| |appreciates the flexibility she needs to take care of |another way to take care of her mother via a |
| |her. She has been honest and forthright also with |rest home or hospice care with the additional |
| |council member, Brenda Peterson, and prefers to wait to|funds she would get from the sale of her home? |
| |take the offer after the passing of her mother. | |
| | | |
| |M-Core, Inc.: | |
| |M-Core wants to expand its business to become more | |
| |competitive in the processing of multi-core processing | |
| |chips. The company values its employees and wants the | |
| |best for them to inspire their creativity and visions. | |
| |The company is using a “big stick” approach to | |
| |influence the holdout residents. The company values | |
| |hard work and has become very pushy as competitors are | |
| |advancing quicker than they in the area of hand-held | |
| |processors. | |
|Nature’s Gift Society versus M-Core, |Nature’s Gift Society: |M-Core does not have any moral obligation to |
|Inc. |The society is passionate about social responsibility |the society per se; their dilemma is with |
| |and fairness. The society thrives on nature and taking|nature itself and preserving the environment. |
| |care of the environment. It is not easily influenced |How far do they really need to go? |
| |by big business and will do what they need to do to | |
| |fight M-Core’s expansion into the wetlands. The | |
| |society does not trust easily, especially businesses, | |
| |and wants to support those holdout residents in need. | |
| | | |
| |M-Core, Inc.: | |
| |M-Core wants to expand its business to become more | |
| |competitive in the processing of multi-core processing | |
| |chips. The company values its employees and wants the | |
| |best for them to inspire their creativity and visions. | |
| |The company is using a “big stick” approach to | |
| |influence the holdout residents. The company values | |
| |hard work and has become very pushy as competitors are | |
| |advancing quicker than they in the area of hand-held | |
| |processors. | |
|Holdout residents versus New Oxford |Burke, Truman, and Little: |The Council is in place to support the |
|City Council |See above |residents and the businesses that bring in tax |
| |New Oxford City Council: |money and revenue. The ethical dilemma is how |
| |The mayor, Daniel Cruz, is easily influenced by |far do they need to influence M-Core and what |
| |businesses wanting to develop in his city. He believes|friendships may be broken as a result? Does |
| |he has a social responsibility to M-Core, Inc., but he |the city need bad publicity when it is trying |
| |also has his own agenda with political motivations and |to grow? What about Mr. Cruz’s future |
| |support expected from M-Core. He does not like bad |political agenda; does the city have an |
| |publicity and does care for his residents, however he |obligation to him to support him in the future?|
| |isn’t clear where his obligations are. With the | |
| |council itself, the council members have general | |
| |sympathy for the holdout residents, especially Ms. | |
| |Little, and value friendships. The council values | |
| |respect and social responsibility for the most part and| |
| |prefers to operate a simple city. | |

Table 3

Table 3
Analysis of Alternative Solutions
[Click Twice on Table to Change, see instructions on next page] [pic]
Table 4
Risk Assessment and Mitigation
|Risk Assessment and Mitigation |
|Alternative |Risks and Probability |Consequence and Severity |Mitigation Techniques and Strategies |
|Allow remaining holdout |Perceived as avoiding conflict- |Avoidance begets more avoidance |Show compassion and stay involved with |
|residents to stay in their |medium |(Wilmot & Hocker, 2007) and leads |the dialogue as long as they can and |
|homes; do not pressure further |Inability to expand the operation |to more unproductive conflict.- |know when to end it (Wilmot & Hocker, |
|to sell (disengage) |fully limits future potential of |high |2007) |
| |company- medium |M-Core may need to look for |M-Core shows restraint and does not act|
| |May cause unnecessary conflict with |additional space if it is |on vengeful feelings towards the |
| |those residents who already sold |absolutely necessary for expansion|holdout residents |
| |their homes. Did they really need |which means additional time, cost | |
| |to?- medium |and lag time to the market with | |
| | |their product- high | |
| | |Litigation may occur with | |
| | |residents who already sold causing| |
| | |bad press and additional cost to | |
| | |the company- medium | |
|Move forward to expand facility|Perceived as heartless company with |Litigation by holdout residents- |Arbitration, litigation, or negotiation|
|at any cost to the company and |no empathy to holdout residents’ |high |are all techniques that can be used to |
|the stakeholders |needs- high |Media follows the possible |resolve the dispute; M-Core will go as |
| |Media adds to public scrutiny- high |litigation, but at best, paints a |far as they want without fear of |
| |Delays product expansion and chief |picture of M-Core as a company who|reprisal from residents |
| |engineer, Nicholas Petros, decides |does not care about the | |
| |to leave the company for what he |communities they operate in- high | |
| |perceives are greener pastures |Because of the further delay in | |
| |(high) |expansion, M-Core loses their | |
| | |chief engineer who has already | |
| | |made comments that life is too | |
| | |short to be on a losing team- high| |
|Contain conflict by resolving |Will take additional time to |Further delays product expansion- |Implement the Conflict Containment |
|the dispute in small steps with|individually address each |high |Model- three approaches to regulate the|
|each individual stakeholder |stakeholder- medium |Holdout residents may be targeted |exchange between M-Core and the |
| |May label M-Core or the stakeholders|as greedy or M-Core may be |stakeholders: |
| |as greedy “villains”- low |targeted as mammoth company taking| |
| |Sequentially dealing with each |advantage of people |Ask “how” questions, searching for |
| |stakeholder one at a time may cause |Holdout residents may not know |solutions in the present |
| |one to get more than the other, or |what the other is “getting” from |Adopt a conciliatory set- an equitable |
| |less- low |M-Core |solution for all with positive behavior|
| | | |Sequentially address the conflict one |
| | | |at a time |

Table 5
Pros and Cons of Alternative Solutions
|Alternative |Pros |Cons |
|Allow remaining holdout residents to stay in |Holdout residents can stay in their homes |Holdout resident #2 (Truman) wanted a buyout |
|their homes; do not pressure further to sell |M-Core is perceived as an empathetic company |after all; sues M-Core |
|(disengage) |M-Core backs off and figures out how to make |Competitors gain more edge as M-Core figures |
| |the expansion work without continuing the |out how to expand the operation without this |
| |conflict with the holdout residents |additional land |
| | | |
|Move forward to expand facility at any cost to |Holdout residents may be offered more money for|Negative press |
|the company and the stakeholders |their homes |Large attorney fees due to litigation |
| | |Public image is frayed |
| | |Additional lawsuits may develop from holdout |
| | |residents #1 and #3 |
| | |Historic homes are demolished for big business |
| | |Unnecessary conflict with Nature’s Gift Society|
| | |expands to separate litigation |
|Contain conflict by resolving the dispute in |Each stakeholder has a chance to discuss their |Holdout residents may still not get what they |
|small steps with each individual stakeholder |individual dispute with M-Core |truly want |
| |M-Core is perceived as a company who has |May still lead to anger and resentment towards |
| |empathy and respect for the wishes of the |M-Core or vice versa with the holdout residents|
| |holdout residents |Media still gets involved |
| |Focuses on the present conditions, not what | |
| |M-Core has done in the past with other | |
| |residents | |
| |Allows for more timely resolve of dispute when | |
| |M-Core focuses their attention individually | |

Table 6
Optimal Solution Implementation Plan
|Action Item Deliverable |Timeline |Who is Responsible |
|Work individually with each holdout resident to |Close deals within 10 days with each resident, |Mark Marchant, Corporate Counsel |
|resolve conflict by offering more money |moving quickly; includes contracts and closure | |
| |of home properties | |
|Begin expansion of M-Core facility |Within 45 days |M-Core management |
|Open doors to new facility |Within six months |Naomi Mendoza |

Table 7
Evaluation of Results
|End-State Goals |Metrics |Target |
|World leader in multi-core processing chips; |Sales of computers |Within six months of opening new facility |
|successful delivery of handheld supercomputer | | |
|Employ creative minds |Attrition and hire rates |At full capacity within 90 days of opening; |
| | |aggressive employee value proposition including|
| | |salaries and benefits |
|Close out deals with three holdout residents, |Time of 10 days max on each |One month |
|including sale of properties, contracts, and | | |
|demolition | | |
|Establish facility |Time to open doors |Three months |

-----------------------

Instructions for the Stakeholder Perspectives/Ethical Dilemmas Section (Step 1, Part B):

You will want to write this section after you have completed Step 9 – the Instructions for Gap Analysis and Estimated Implementation Costs, Evaluation of Results Section.

In Step 1, Part B, you will discuss whether the solution you selected will actually resolve the ethical dilemmas you identified in Table 2. Explain either how these ethical dilemmas are addressed or why they were not addressed in a concise paragraph.

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Instructions for Narrowing the List of Alternative Solutions Section (Step 5, Part B):

Choose the best two or three alternatives. Keep in mind you should not have more than three second-tier solutions. Explain your logic in a paragraph or two.

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Instructions for Analysis of Alternative Solutions Section (Step 5, Part A):

In a concise paragraph, justify the relative importance (weight) that you gave to the goal you ranked highest in Table 3.

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Instructions for Risk Assessment and Mitigation Section (Step 6):

In this step, the two or three remaining alternatives are each evaluated to identify potential risks and negative consequences. Part of benchmarking is to identify potential risks associated with the best practice or process used by real companies. In one paragraph, qualitatively assess the probability and severity of the risks materializing and any mitigating tactics which you fully detailed in Table 4. Be sure to let the reader know how you went about researching the risks and mitigation techniques you are reporting. Use citations as appropriate.

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Instructions for Selecting the Optimal Solution Section (Step 7):

In Table 5 you identified the pros and cons of your various alternatives. Tell the reader what your solution looks like and describe how it will help the subject company to achieve its vision. Describe how your optimal solution will realize the desired end state and end-state goals. Justify your optimal solution using scholarly terms and concepts from the associated text. Use citations as appropriate.

It will be very important in the final paper to develop and explain a comprehensive solution. For example, you cannot just say “M-Core. needs a new system process.” You will need to define what that means from the benchmarking and text (probably a paragraph) and then you will need to detail what the solution looks like (a couple of paragraphs) and describe how it will help Intersect achieve its strategy and the end-state goals/desired end state. Use citations as appropriate.

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Instructions for Developing an Implementation Plan Section (Step 8):

You have now built your final recommended solution. Coming up with a great plan is only part of the challenge for leadership. A plan that looks great on paper but can’t be implemented is not a great plan. At least half the issue is getting the job done. Your next step is proving how your plan can be implemented and showing the value a successful execution can bring to the organization. Remember that neglecting to provide the organization with sufficient evidence that your plan has the ability to achieve success can diminish your credibility as a leader and inhibit your plan from entering the implementation phase.

As a skilled researcher you can also find articles on implementation, implementing initiatives, and project implementation steps that identify best practices and derailers. Investigate at least one article that includes implementation steps. Identify any derailers or risks from the article(s) as well. Use citations as appropriate. Refer back to Table 6 and remind the reader how your solution mirrors the established practice you identified from your research.

For example, when companies create a new system or process, what steps do they go through? • Identify major deliverables and milestones. • Develop a timeline • Determine who will do what • Determine what resources will be needed

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Instructions for Gap Analysis and Estimated Implementation Costs – Evaluation of Results Section (Step 9):

Detail for the reader how success will be measured to determine how well the end-state goals were met. Lay out your metrics for measuring success and address the strengths and weaknesses of the chosen metrics.

Important Note Regarding Research: In order to successfully research examples and or best practices of an implementation plan it will be important to stay on the correct path to obtain the appropriate research information. While conducting your research make a point to focus on the following: how companies have executed a successful implementation plan, what they did, what steps they took, how long it took to do them, what problems they ran into, and how they overcame them. In addition find out how they measured their success of the implementation along the way. Finally after you’ve completed your research, incorporate what you learned to improve your proposed final solution.

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Finally – Spelling, Grammar, APA, and Mechanics

As graduate students, you are expected to spell correctly, use correct punctuation, format paragraphs effectively, follow the directions in the APA manual for formatting your references and citations, etc. This is worth 20% of your overall grade assessment on papers. As a final note remember to run your papers through WritePoint to edit your paper for spelling, grammar and language errors. WritePoint provides you with detailed feedback in just a few minutes. You can find WritePoint and submit your paper by following this path:

1. Log onto your student webpage 2. On the left hand side under services click on the Center for Writing Excellence link 3. Under the Center for Writing Excellence paragraph click on submit your paper 4. Fill in your student information and upload your document by clicking browse 5. then click submit

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Instructions for the Conclusion Section:

This is the conclusion of your paper. It should be one or two paragraphs summarizing the topics in your paper. It should also contain your conclusions or findings.

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...SCENARIO: M-Core’s New Home COMPANY OVERVIEW M-Core, Inc. is a subsidiary of Silatel Corp., the world’s largest and most successful designer and manufacturer of computer processors. The company was created to develop the next generation of multi-core processing chips. This revolutionary technology intends to combine four or more processors on a single chip that is expected to provide 10 times the processing power of current high-speed models, while consuming only one-tenth of the energy. Application of this technology would make powerful pocket PCs an affordable reality for the public. As part of M-Core’s initial capitalization, Silatel donated a research facility in New Oxford, a small New England town. The facility sits on a picturesque four-acre plot near a lake, surrounded to the North and East by legally protected wetlands. Silatel believed the area’s beauty would attract and inspire top research talent, which could help ensure the venture’s success. M-Core management, however, believes that success hinges on the development of a 90-acre research and development campus that includes office, laboratory and research space. Plans also call for artistic landscaping, walkways and green areas, an open-air design that M-Core management believes will relax and inspire campus workers. To the West and South of the New Oxford facility are older homes, most built prior to World War II, some as early as the 1800s. The residents of New Oxford are proud of their homes and...

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...Running head: PROBLEM SOLUTION: M-CORE Problem Solution: M-Core Problem Solution: M-Core M-Core is at the head of their industry and has planned to move forward with developing their new facility in New Oxford, a green environment. In becoming a part of the New Oxford community, M-Core will have an opportunity to embrace and become involved with the community’s needs and the environment that has become protected, helping to secure the future of the people while working within the company’s estimated budgets and timeframes. Describe the Situation Issue and Opportunity Identification M-Core is having difficult y negotiating acceptable deals with the remaining homeowners causing delays towards the development of the new research and development facility. The opportunity M-Core has is to develop creative ideas to resolve the conflict with the resistant homeowners by creating an alliance with Nature’s Gift Society through the implementation of a green plan during planning, developing, and implementing phases of their new facility. By creating the alliance, Nature’s Gift may ease the negotiations with the homeowners, minimize the need for legal actions to take the properties from the remaining homeowners, and avoid need for the Mayor’s involvement. Stakeholder Perspectives/Ethical Dilemmas M-Core desires to gain additional acreage to develop their facility to create the “chip” and a better workplace, while developing on land that displays serenity to inspire...

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...Running head: PROBLEM SOLUTION: M-CORE Problem Solution: M-Core Turkessa Amoah University of Phoenix Problem Solution: M-Core M-Core is a subsidiary of Silatel Corporation. M-Core is a company that develops and multi-core processing chips for computers. M-Core prides itself on its revolutionary technology and is attempting to combine four or more processors on a single chip. “If successful the processors will provide 10 times the processing power of current high-speed processors that are available on the market, while at the same time eating up less energy.” (University of Phoenix, n.d.) In order to facilitate M-Core in the production of the new processor chips Silatel has purchased a research facility in New Oxford to use as a manufacturing plant. New Oxford is a small New England Town. The people of New Oxford are mainly hardworking, laid back people who are very proud of their homes and neighborhood. Many of the residents of New Oxford welcome the new facility, as a way to increase revenue for the area and create much needed new jobs. M-Core is attempting to build the new facility by purchasing the homes of the residents who currently occupy the land for a price above what the homes are worth. Most of the residents have been happy to take the company up on its offer but three residents have been unwilling to relocate and sell their homes. M-Core has asked the local politicians, including the mayor to help persuade the residents to sell their land. This paper will...

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