Premium Essay

M&S Hr Analyses

In:

Submitted By lwtapply
Words 2351
Pages 10
Contents

1.Introduction 2

2.The Situation 3

2.1 Background of M&S 3
2.2 A Fiercely Competitive Clothing Market of M&S 3
2.3 The Rationale: Why does HRM Contribute to Increasing Competitiveness? 4

3 Analysis of Current Situation 5

4. Respond to the HRM Weakness 9

5. Evaluation on HRM Approach Implemented by M&S 10

6. Conclusion 11

References 12

1.Introduction

In recent business environment, competition has become a core issue due to its crucial impacts on company development in terms of market and profits. This dissertation will introduce proper and effective strategies to overcome the problems so that the company would be turned into higher competitive stance. Additionally, this article aims to analyze the competitive environment from both internal and external of Marks and Spencer plc (M&S), to evaluate the reasons why it has gone wrong ever since 1997 and to identify how the changes of human resources management could help M&S sharpen its competitive edge. This paper is divided into four parts. The first part focuses on the background M&S has been facing ever since 1997 that the company is suffering from a great crisis. The current situation is analyzed in the second part by using the SWOT model to examine the positions and environment of M&S. The third part emphasizes on discussing the human resources management policies that M&S used to respond the weakness discussion during the SWOT analysis. The final part aims to evaluate the HRM responds policy and illustrate the good effects and drawbacks the changes has made.

2.The Situation

2.1 Background of M&S

Ever since its establishment in 1884, M&S has gradually transformed from a small booth to a worldwide retail enterprise with multiple channels. M&S focuses on selling fashionable, high-end clothes, household supplies and fine

Similar Documents

Premium Essay

Case Study Human Resource Management

...Personnel Review HR outsourcing: threat or opportunity? Jeroen Delmotte Luc Sels Article information: To cite this document: Jeroen Delmotte Luc Sels, (2008),"HR outsourcing: threat or opportunity?", Personnel Review, Vol. 37 Iss 5 pp. 543 - 563 Permanent link to this document: http://dx.doi.org/10.1108/00483480810891673 Downloaded on: 27 September 2014, At: 02:58 (PT) References: this document contains references to 65 other documents. To copy this document: permissions@emeraldinsight.com The fulltext of this document has been downloaded 10667 times since 2008* Users who downloaded this article also downloaded: Jean Woodall, William Scott#Jackson, Timothy Newham, Melanie Gurney, (2009),"Making the decision to outsource human resources", Personnel Review, Vol. 38 Iss 3 pp. 236-252 John Hindle, (2005),"HR outsourcing in operation: critical success factors", Human Resource Management International Digest, Vol. 13 Iss 3 pp. 39-42 Peter Brown, (2010),"The power of HR outsourcing", Strategic HR Review, Vol. 9 Iss 6 pp. 27-32 Access to this document was granted through an Emerald subscription provided by 131740 [] For Authors If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com Emerald...

Words: 10758 - Pages: 44

Premium Essay

The Impact of High-Performance Human Resource Practices on Employees' Attitudes and Behaviors

...Patrick M. Wright Journal of Management 2013 39: 366 originally published online 8 April 2010 DOI: 10.1177/0149206310365901 The online version of this article can be found at: http://jom.sagepub.com/content/39/2/366 Published by: http://www.sagepublications.com On behalf of: Southern Management Association Additional services and information for Journal of Management can be found at: Email Alerts: http://jom.sagepub.com/cgi/alerts Subscriptions: http://jom.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav >> Version of Record - Jan 23, 2013 OnlineFirst Version of Record - Apr 8, 2010 What is This? Downloaded from jom.sagepub.com at HONG KONG POLYTECHNIC UNIV on January 21, 2014 Journal of Management Vol. 39 No. 2, February 2013 366-391 DOI: 10.1177/0149206310365901 © 2010 Southern Management Association. Reprints and permission: http://www. sagepub.com/journalsPermissions.nav The Impact of High-Performance Human Resource Practices on Employees’ Attitudes and Behaviors Rebecca R. Kehoe Patrick M. Wright Cornell University Although strategic human resource (HR) management research has established a significant relationship between high-performance HR practices and firm-level financial and market outcomes, few studies have considered the important role of employees’ perceptions of HR practice use or examined the more proximal outcomes of high-performance HR practices...

Words: 13601 - Pages: 55

Free Essay

Issues with Social Development

...* * * * * Issues of Social Development in Adulthood Yvonne Gonzalez University of Phoenix PSY/201 Foundations of Psychology Tracy S. Ramos, Faculty April 7th, 2013 * * * * * * * * * I found this article to be very interesting. Surprisingly, it was difficult to locate a credible article that discussed women in their midlife; which it is why I really liked this article. Life Course Transitions and Depressive Symptoms among Women in Midlife, discusses about different issues that has accrue in adult women through midlife. It also discusses how midlife in adult women can affect their social development. This article will provide you with transitioning stage of midlife in adult women, as well as some of the consequences that can occur as women transition into midlife. It gives you step by step as to how each transition will affect her. This study was done on women from the ages 50-59 to show midlife transition and depression will affect the women. It will also tell you things about the male midlife transition and how they will react differently than women in their midlife transition. * Yes, I find that this article would be a great choice as a main source for a research paper. I say this because; it provides you with credible information and statistics on social development in women transitioning through midlife. It also provides you with information on how to overcome the issues that...

Words: 10720 - Pages: 43

Premium Essay

Recording and Using Hr

...| Unit title(s): | Recording, Analysing and using HR information | Unit code(s): | 3RAI (HR) | Assessment activity (and assignment title if applicable) and the learning outcomes addresses: | Learning outcomes: 1. Understand what data needs to be collected to support HR practices. 2. Know how HR data should be recorded and stored. 3. Be able to analyse HR information and present findings to inform decision-making. | Both activities should be completed.Activity 1You have a new HR Director, they have requested that you review the organisation’s approach to collecting, storing and using HR data and produce a briefing note on your findings. Within your note, you should cover the following: * At least two reasons why the organisation needs to collect HR data * At least two types of data that is collected within the organisation and how each supports HR practices * A description of at least two methods of storing records and the benefits of each * A statement of at least two essential items of UK legislation relating to the recording, storage and accessibility of HR data Activity 2 Using your own organisation information or the CIPD Survey Reports http://www.cipd.co.uk/hr-resources/survey-reports to identify a specific area of data. Analyse the data and present your findings in a way that will assist an aspect of decision making in the area of data selected. Your analysis should be presented in a report covering: * An introduction to the HR area being investigated...

Words: 1703 - Pages: 7

Premium Essay

Strategic Human Resource Management

...resources policy requirements in an organization 9 3.2 Analyses the impact of regulatory requirements on human resource policies in an organisation 10 4.1 Analyses the impact of an organisational structure on the management of human resources 11 4.2 Analyses the impact of an organisational culture on the management of human resources 12 4.3 Examine how the effectiveness of human resources management is monitored in an organisation 14 4.4 Make justified recommendation to improve the effectiveness of the human resources management in an organisation 15 Conclusion 15 References 16 Figure 1 HR Planning 4 Figure 2 HR Planning process 7 Figure 3 Balance score card in practical 15 Introduction Organisations within today’s labor markets cannot be pretermission on increasing position of managing human resources. It is appreciated that the ways in which human resources are accomplished in employing organisations is energetic for the employer. Human resource (HR) system encirclements all the policies and performs that will ensure that right personnel recruited, trained and preserved so as to make contribution on the achievement of business goals. The evidence that has been put forward in this paper authenticates that organizational structure is not the single major determining factor for any company’s HR system as the other major shaping influences such as culture, approach and management philosophy should also be considered for HR system....

Words: 5677 - Pages: 23

Premium Essay

High Speed Rail

...Question: Critically analyse HR planning and develop a recruitment and selection plan for the UK High Speed Railway Project. 1.0 Introduction Within this report, the main influential factors which effect the development and construction of the High Speed Rail Project (HSR), will be identified and explored. Because approximately 20 per cent of all budgeted spending for transport in the UK between now and 2021 is allocated for HSR, strong human recourses and a robust recruitment and selection plan are vital to its success, (gov.uk, 2013). This essay will analyse the strengths of existing HR strategies and choose suitable methods for recruitment, in the context of a large scale, long term national, government backed project. The key decisions will centre round union relations, agency recruitment versus long term employment contracts, potential of hiring from within existing similar industries and taking on employees new to the industry. This essentially pits useful experience of industry employees against employees with fresh perspectives to influence a change in culture, from other railway companies. The findings of this essay will be applicable to the actual HSR project as all theory and studies used within, are based on academic sources. This essay is structured to firstly explore the landscape surrounding this project and human recourse issues in general, before presenting conclusions. 2.0 Development In order to identify the main issues associated with...

Words: 2296 - Pages: 10

Premium Essay

High Speed Rail

...Question: Critically analyse HR planning and develop a recruitment and selection plan for the UK High Speed Railway Project. 1.0 Introduction Within this report, the main influential factors which effect the development and construction of the High Speed Rail Project (HSR), will be identified and explored. Because approximately 20 per cent of all budgeted spending for transport in the UK between now and 2021 is allocated for HSR, strong human recourses and a robust recruitment and selection plan are vital to its success, (gov.uk, 2013). This essay will analyse the strengths of existing HR strategies and choose suitable methods for recruitment, in the context of a large scale, long term national, government backed project. The key decisions will centre round union relations, agency recruitment versus long term employment contracts, potential of hiring from within existing similar industries and taking on employees new to the industry. This essentially pits useful experience of industry employees against employees with fresh perspectives to influence a change in culture, from other railway companies. The findings of this essay will be applicable to the actual HSR project as all theory and studies used within, are based on academic sources. This essay is structured to firstly explore the landscape surrounding this project and human recourse issues in general, before presenting conclusions. 2.0 Development In order to identify the main issues associated with...

Words: 2295 - Pages: 10

Premium Essay

Substance Abuse Article

...NEW RESEARCH Does ADHD Predict Substance-Use Disorders? A 10-Year Follow-up Study of Young Adults With ADHD Clancey Bateman, Timothy E. Wilens, B.A., M.D., MaryKate Martelon, M.P.H., Gagan Joshi, M.D., Ronna Fried, Ed.D., Carter Petty, M.A., Joseph Biederman, M.D. Objective: High rates of substance-use disorders (SUD) have been found in samples of adolescents and adults with attention-deficit/hyperactivity disorder (ADHD). Predictors of SUD in children with ADHD who are at risk for the development of SUDs remain understudied. The main aims of this study were to identify clinically meaningful characteristics of children that predicted the future development of SUDs and to see whether the role of these characteristics varied by sex. Method: Subjects were children and adolescents with (n 268; mean age standard deviation 10.9 3.2 years) and without (n 229; mean age 11.9 3.3 years) DSM-III-R ADHD followed prospectively and blindly over a 10-year follow-up period onto young adult years. Subjects were assessed with structured diagnostic interviews for psychopathology and SUDs. Results: Over the 10-year follow-up period, ADHD was found to be a significant predictor of any SUD (hazards ratio 1.47; 95% confidence interval 1.07–2.02; p .01) and cigarette smoking (2.38; 1.61–3.53; p .01). Within ADHD, comorbid conduct disorder (2.74; 1.66 – 4.52; p .01) and oppositional defiant disorder (2.21; 1.40 –3.51; p .01) at baseline were also found to be significant predictors of SUDs...

Words: 8941 - Pages: 36

Premium Essay

Impact of Human Resource Management Practices on Organizational Performance in Nigeria: an Empirical Study of Ecobank Nigeria Plc in the Last Five Years

...YEARS FADIORA RICHARD GBOLAHAN MBA HUMAN RESOURCES MANAGEMENT DISSERTATION DEPARTMENT OF MANAGEMENT SCIENCES NATIONAL OPEN UNIVERSITY OF NIGERIA LAGOS NIGERIA E-mail: ricardopsych@yahoo.com Tel: +2348065538913 Abstract This research study examines the impact of human resource management practices on organizational performance in Nigeria focusing on Ecobank Nigeria Plc in the last five years. A total of 50 samples were drawn from the bank population at its corporate head office in Lagos. Out of the 50 self-reported questionnaires administered in this research, 35 were returned upon which the data analyses were based. The primary data collected through questionnaire responses in this research were analyzed using Chi-square statistical techniques. Secondary data were consulted by reviewing Ecobank’s Annual Reports and Financial Statements. Selected HR Metrics such as Revenue Factor, Human Capital Value Added (HCVA), and Human Capital Return on Investment (HCROI) were used to analyze the secondary data respectively. The findings of this research have shown that Ecobank Nigeria Plc has a well-articulated human resource management policies and practices. Chi-square analysis indicated a positive and statistically significant association of Ecobank’s human resource management practices with organizational performance, (x2 = 29.11, p<.05). It was also revealed that Ecobank’s human resource management practices accounted for 3.1% return on investment in year 2010, 3.2%...

Words: 10098 - Pages: 41

Premium Essay

Effective Hr Practices

...Center for Effective Organizations HR AS A STRATEGIC PARTNER: WHAT DOES IT TAKE TO MAKE IT HAPPEN? CEO PUBLICATION G 03-2 (430) EDWARD E. LAWLER III SUSAN A. MOHRMAN Center for Effective Organizations Marshall School of Business University of Southern California January 2003 Center for Effective Organizations - Marshall School of Business U n i v e r s i t y o f S o u t h e r n C a l i f o r n i a - L o s A n g e l e s, C A 9 0 0 8 9 – 0 8 0 6 (2 1 3) 7 4 0 - 9 8 1 4 FAX (213) 740-4354 http://www.marshall.usc.edu/ceo HR as a Strategic Partner: What Does It Take to Make It Happen? by Edward E. Lawler III & Susan Albers Mohrman A number of articles, books and studies have argued that HR needs to become a strategic partner (Ulrich, 1997; Brockbank, 1999; Lawler & Mohrman, 2000a). But is HR becoming a strategic partner? What does becoming a strategic partner entail? And is the HR function more effective when it is a strategic partner? The answers to these questions are critical to the future development and direction of the human resource function in organizations. A number of forces have converged to support the idea of HR being more of a strategic partner. Corporations are undergoing dramatic changes with significant implications for how human resources are managed. Perhaps the most important of these changes is the rapid deployment of information technology and the increasing amount of knowledge work that organizations do. Also important are the rapidly changing...

Words: 8450 - Pages: 34

Premium Essay

Cipd Map

... Leading HR 14 3 Organisation design 17 4 Organisation development 20 5 Resourcing and talent planning 23 6 Learning and development 26 7 Performance and reward 30 8 Employee engagement 33 9 Employee relations 36 39 10 Service delivery and information Behaviours 42–51 The Profession Map behaviours 43 Curious 44 Decisive thinker 45 Skilled influencer 46 Personally credible 47 Collaborative 48 Driven to deliver 49 Courage to challenge 50 Role model 51 1    Profession Map – Our Professional Standards V2.4 Introduction The CIPD Profession Map sets out standards for HR professionals around the world: the activities, knowledge and behaviours needed for success. Use the standards in the CIPD Profession Map for you and your organisation to: • define great HR • diagnose areas of success and improvement • build HR capability • recognise achievement through professional qualifications and membership. By the profession, for the profession Based on research and collaboration with organisations around the world, and continuously reviewed and updated with our research, essentially the CIPD Profession Map shares what the most successful HR professionals know and do at every stage of their career, which is proving to be a powerful tool. A wide range of organisations and HR professionals...

Words: 30185 - Pages: 121

Premium Essay

Critically Examine the Challenges and Choices Hr Managers Now Face in Regard to Managing Work Life Balance and Wellness

...challenges and choices HR managers now face in regard to work life balance and wellness. I will analyse the main choices that HR managers have in order to deal with wok life balance and wellness and how they benefits the employees. This briefing paper is an overview of what I will include in my individual paper in which I will discuss the main choices in more detail. 2. Background This briefing paper is to prepare me for my final academic paper. This briefing paper will be correctly referenced and will inform my tutor on how I will complete my final paper due in week 14. Once I have completed this paper I will write an action plan which will give the details of the various tasks I will undertake and I will also allocate deadlines in order to complete those tasks. For my individual paper I have chosen to critically examine the challenges and choices HR managers now face in regard to work life balance and wellness. My briefing paper will focus on the above title and I will cover many areas which include what I know about the subject already, what my arguments could be and my supporting evidence, drafting the final individual paper and I will also include a paragraph which will be the introduction to the final paper. 3. Findings 3.1 - What the assignment is asking me to do This assignment is asking me to critically examine the challenges and choices HR managers now face in regard to work life balance and wellness. In this assignment I will analyse my chosen topic and brief...

Words: 1200 - Pages: 5

Premium Essay

Hr Professional Map

...solutions 2 Leading HR 3 Organisation design 4 Organisation development 5 Resourcing and talent planning 6 Learning and development 7 Performance and reward 8 Employee engagement 9 Employee relations 10 Service delivery and information Behaviours The Profession Map behaviours Curious Decisive thinker Skilled influencer Personally credible Collaborative Driven to deliver Courage to challenge Role model 2 4–7 4 6 8–46 9 10 14 17 20 23 26 30 33 36 39 42–51 43 44 45 46 47 48 49 50 51 1 Profession Map – Our Professional Standards V2.4 INTRODUCTION Introduction DESIGN AND ARCHITECTURE The CIPD Profession Map sets out standards for HR professionals around the world: the activities, knowledge and behaviours needed for success. Use the standards in the CIPD Profession Map for you and your organisation to: • define great HR • diagnose areas of success and improvement • build HR capability • recognise achievement through professional qualifications and membership. By the profession, for the profession BANDS AND TRANSITIONS Based on research and collaboration with organisations around the world, and continuously reviewed and updated with our research, essentially the CIPD Profession Map shares what the most successful HR professionals know and do at every stage of their career, which is proving to be a powerful tool. A wide range of organisations and HR professionals are now using the CIPD’s Profession Map to benchmark and build their HR capability at individual...

Words: 30486 - Pages: 122

Premium Essay

Talent Management

...problems with the definition of talent management and the lack of data supporting many practitioner claims. We then outline research that supports a systemsoriented definition of talent management that focuses on the strategic management of talent. We then outline future avenues of research to further develop the field of talent management and tie it more closely to the large volume of work in strategic human resources management. © 2006 Elsevier Inc. All rights reserved. Keywords: Talent management; Strategic Human resources; Organization A casual review of the trade and popular literature on the topic of “talent management” (TM) would certainly lead one to conclude it is a popular and growing field. A search on the phrase “talent management hr” in late 2004 using a popular internet search engine yielded over 2,700,000 hits. One year later a search on the same term yielded over 8 million hits. Given the number of consulting firms engaging in talent management and the growing number of articles and books on the topic, one might also believe “talent management” to be a well-defined area of practice supported by extensive research and a core set of principles. We find that such is not the case. A review of the literature focused on talent management reveals a disturbing lack of clarity regarding the definition,...

Words: 11847 - Pages: 48

Premium Essay

Employee Attitude

...EMPLOYEE ATTITUDES AND JOB SATISFACTION Lise M. Saari and Timothy A. Judge This article identifies three major gaps between HR practice and the scientific research in the area of employee attitudes in general and the most focal employee attitude in particular—job satisfaction: (1) the causes of employee attitudes, (2) the results of positive or negative job satisfaction, and (3) how to measure and influence employee attitudes. Suggestions for practitioners are provided on how to close the gaps in knowledge and for evaluating implemented practices. Future research will likely focus on greater understanding of personal characteristics, such as emotion, in defining job satisfaction and how employee attitudes influence organizational performance. © 2004 Wiley Periodicals, Inc. “Happy employees are productive employees.” “Happy employees are not productive employees.” We hear these conflicting statements made by HR professionals and managers in organizations. There is confusion and debate among practitioners on the topic of employee attitudes and job satisfaction— even at a time when employees are increasingly important for organizational success and competitiveness. Therefore, the purpose of this article is to provide greater understanding of the research on this topic and give recommendations related to the major practitioner knowledge gaps. As indicated indirectly in a study of HR professionals (Rynes, Colbert, & Brown, 2002), as well as based on our experience, the major...

Words: 8034 - Pages: 33