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Management Grand Rounds

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Submitted By scarlisle
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Today some of us were very fortunate to attend Management Grand Rounds with guest speaker Mr. Harry Spence. He brought to light a global way of looking at how to change people’s perception of change. Mr. Spence stated that in his career, almost every job he took, he was walking into a deeply dysfunctional organization with his goal to turn them around. With a new management role comes a new set of eyes. Those eyes sometimes see a dysfunctional enterprise divided into separate silos, all needing attention, yet all searching for the same global solution. Somehow the piece that is missing is that of knowing change must happen and change is good. The takeaway is that we all hate being objects of change; yet, it is our duty as managers to create an organization where every person is an agent of change. No one person is responsible for successful change of the entire enterprise. It takes a “village”, so to speak. Some may ask, “How can I be an agent of change when I have no authority?” What you should be asking is how can I leverage the resources at my command to change the organization. We should give credit where credit is due; however, in most occasions, everyone working for the good of an organization yearns for the same outcomes. As managers we have to be the vessel to carry out those changes, not necessarily the one who takes the credit. Speaking on a hospital level there are many departments, clinics, ICU’s etc. that all have specific goals that cater to that entity. If we want these specific goals to flourish in each entity for the enterprise we need to base them around the mission, vision and values of the entire enterprise, that of Boston Children’s Hospital and what we want our voice to be to the employees, patients, community and world. Sometimes in our day we tend to let ME, MYSELF, and I get in the way. Sometimes it may seem as everyone is

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