...Management Skills A skill is an acquired and learned ability to translate knowledge into performance. It is the competency that allows for performance to be superior in the field in which the worker has the required skill. All managers need to possess technical, interpersonal, conceptual, diagnostic, communicational and political skills. While technical and diagnostic skills refer to the knowledge and ability of understanding the processes involved and scientifically analyzing problems and opportunities, all other skills deal with people in one form or the other. These “human” skills are the most important assets of any successful manager. It is the manager’s job to achieve the organizational objectives through the proper utilization of its human and material resources. However, since the material resources of equipment, capital, facilities, and information and so on can only be used by humans, the human resources are the most valuable assets of any organization. Accordingly, a manager must be highly skilled in the art of optimally utilizing the human resources. This art is universal in nature. In every walk of life, human skills are necessary for success. These various skills are briefly explained as follows: Technical Skills: These skills basically involve the use of knowledge, methods and techniques in performing a job effectively. This is a specialized knowledge and expertise which is utilized in dealing with daytoday problems and activities. For example, engineers, accountants...
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...adopt a “new paradigm,” or view on the world, to be more sensitive, flexible and adaptable to the demands and expectations of stakeholder demands. Many organizations have abandoned or are abandoning the traditional top-down, rigid and hierarchical structures to more “organic” and fluid forms. Today’s leaders and/or managers must deal with continual, rapid change. Managers faced with a major decision can no longer refer back to an earlier developed plan for direction. Management techniques must continually notice changes in the environment and organization, assess this change and manage change. Managing change does not mean controlling it, rather understanding it, adapting to it where necessary and guiding it when possible. Managers can’t know it all or reference resources for every situation. Managers must count on and listen more to their employees. Consequently, new forms of organizations are becoming more common, e.g., worker-centered teams, self-organizing and self-designing teams, etc. Definition of Management There are a variety of views about this term. Traditionally, the term...
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...Introduction As part of our Office Management course we are required, as part of a group to produce a report for the Managing Director of the company with information on Conceptual, Technical and human skills necessary for the office manager and the importance of these skills in order to work efficiently and effectively. We are required to provide information on how a manager would use these skills at work. Human Skills One of the major criteria for success in running an office is the attitude of the person in charge, their attitude to work, to people and employees. Human skills involve knowing how to interact and work well with people both individually and in groups. It is the ability to communicate verbally, physically and in writing with confidence and assurance. Communication skills involve the ability to transfer information, concepts and feelings to and from people which is important when attending meetings, reading or preparing reports, discussing projects with colleagues and explaining procedures. Managers must be at ease while conversing with others as this will enable them to get the job done in the most efficient way. Examples of human skills are the ability to relate to people and understand their needs and motives and to show genuine compassion. An office manager is often responsible for listening to complaints that come from staff members or outside parties who have issues with the business itself. It is up to the office manager to listen to other people...
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...should work on. The following were my KASs finding: • Leadership- medium • Interpersonal Skills- High • Communication- Low • Adaptability- High • Self management-High • Analytic Skills-Low • Organizational Savvy-High • Administrative Skills- Medium In this assignment I will demonstrate how I can develop the skills I rated as low by creating specific tactics to help build them. Communication Skills: A) Knowing the audience - I believe that I would have better representation at meetings by realizing who my audience is. I need to understand how to speak to my boss rather then an employee. By this I mean that my boss may need little to know details of the task…they only need to know if the task was completed. Therefore when creating my briefs for the meeting I will realize who my audience is and address appropriately. B) Be consistent and clear- I believe it is important to be clear and concise when speaking to a group or and individual. Therefore I will be very direct and to the point when addressing individuals and this way avoiding getting lost in details not pertinent to the conversation or meeting taking place. C) Practice- I will review my notes and practice what it is I am going to say prior to the meeting to feel confident and reassured that my message is being delivered with a strong forceful voice. Analytical Skills: A) Problem Solving- It is very important as a manager when problem solving to analyze the situation...
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...how managers cannot function effectively without good Time Management and Delegation skills. It then discusses the benefits of time management and delegation, drawbacks of delegations and measures to improve time management and delegation skills. Time Management Managing time is very vital as time is very essential to everyone. Therefore, it should be used properly as it cannot be restored. It is a skill that anyone can develop if remain focused and committed. The main purpose of time management is simply to manage the time in order to complete the task in certain periods of time. Managing the time helps us to focus more on our tasks and complete it on required time. In order to be effective, managers need to understand the value of time and utilize it properly. They should be able to know what is most important to them and then plan according to the importance of the tasks. Drucker P.F stated, “Everything requires time. It is the one truly universal condition. All work takes place in time and uses up time (Pg. no. 22)”. In addition, time is a limited resource. It is something that passes quickly and therefore, we should make most of it by not wasting it on irrelevant things. Activities that waste time should be eliminated. Proper time management helps you to accomplish your goals and objectives. Without any effort on managing time, it is impossible to achieve the desired goals. And also, effective time management improves the quality of work that a manager does. Moreover...
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...Course: Foundation Degree in Business Management Module title: Management Skills Module Number: Title of Assignment: Written Assignment Assignment number: One Tutor: Student No: Date: The author’s objective of this paper is to investigate the difference between a manager and a leader. There are numerous discussions around whether a manager is a leader and are leaders born or made. This paper will discuss various theories relating to managers and leaders and their differences. In order to complete the research there are different ways of interpreting the data. The author will be completing an inductive research assignment with an interpretivism approach. When undertaking and presenting research, it is done with the objective of accumulating knowledge. The author will be using this approach as, although there are a number of management and leadership models and theories a number of conclusions drawn in the journals and books are the thoughts and opinions of the individual authors not necessarily facts. In research there are two methods of reasoning; deductive and inductive. There are also two approaches that can be used positivism and interpretivism the author will briefly summarize these methods. Ehow (2011) sums up inductive and deductive reasoning - ‘Inductive reasoning moves from the specific to the general. Deductive reasoning moves from the general to the specific Deductive reasoning arrives at a conclusion based on generalizations. The basis of the argument...
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...Management Skills Alan-Michael Saltis February 15, 2015 Southern New Hampshire University QSO 640 Project Management Doctor Fariborz Tehrani Management Skills Evidence suggests a project manager’s (PM) authority, autonomy, and conflict-management skills are essential for delivering projects within an approved schedule and budget. Each of these skills play an important role in the success a PM will have working with a dynamic team that will force them to adapt to different situations. The main objectives of a PM are to evaluate all stages of the project before starting, monitoring the position in relation to the targeted outcome, and respond to problems as they occur to stay on course. This short paper will look at these attributes in depth and convey why they are essential for a PM during the progression of a project from start to finish. Project managers (PMs) should have the authority to assign tasks to project team members in order to meet the objectives of the project. The PM also needs to earn the respect of the other team members so that decisions, management of resources, and leadership will be supported. These are key factors needed to meet success criteria; including time, cost, and quality (Pitagorsky, 1998). A PM must be able to monitor and control actions within the project to meet the project’s targets. If a certain aspect of the project starts to waiver from the intended timeline, the PM’s authority to respond and correct the divergence is crucial...
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...1. At what levels does control takes place in this organization? Control can take place at the corporate, divisional, functional, and individual levels. 2. Which output performance standards (such as financial measures and organizational goals) do Managers use most often to evaluate performance at each level? Performance standards include financial measures (such as ratios), organizational goals, and Operating budgets. 3. Does the organization have a management by objectives system in place? If it does, Describe it. If it does not, speculate about why not. Management by objectives (MBO) is a system of evaluating subordinates by their ability to Achieve specific organizational goals or performance standards and to meet operating budgets. Without measuring whether goals or standards are met. A management by objectives system involves the following steps: • Specific goals and objectives are established at each level of the organization. • All levels of employees participate in the goal setting is a process. • Periodic reviews are made of progress toward meeting goals. 4. How important is behavior control in this organization? For example, how much of managers’ time is spent directly supervising employees? How formalized is the organization? Do employees receive a book of rules to instruct them about how to perform their jobs? Behavior control systems are used to enable managers to keep their subordinates on track and make their organizational structures work...
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...Augusto Junior G16J6058 Period 9 Management 101 written task 4 25 April 2016 [609 Words] According to (Nickels, McHugh and McHugh, 2012) managers and leaders are two unique individuals that should merge into one person, if they wish to run organizations effectively in the current changing business environment. Managers are responsible for planning, organizing, leading and controlling input factors of production of an organization in order to achieve the enterprise’s goals, while a leader is responsible for motivating a group of individuals in order to achieve a common goal (Nickels, McHugh and McHugh, 2012). With that being said, we can assume that in order to manage a group of individuals effectively one requires leadership features. For example, let us look at my Management 101 class as being the group of individuals I have to manage in order to assure that every student will partake on every given task and perform at their best ability. Firstly, I would draw up a management 101 structure in which the class is divided in groups of four students with only one group leader that will report to one of the six members of the golden circle. As suggested by Huitt (2009) students perform best in a non-threatening environment and one of the least threatening working environments is group work according to McClelland (1987). Also dividing students in groups would lead to an increase of motivation. Motivation is the external or internal reasons that cause...
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...Week #4 – Preparation Questions for Students – From Assigned Readings 1. Choose one of the barriers discussed in the “Managing Cultural Diversity” article, define it in your own words and explain how might it impact a team’s ability to successfully work together? The sentence “Increasing the diversity of the workforce but not changing the way work gets done.” It means that group members can come up with different ideas to finish the task. Although the method is different, the final goal. The more way group members found, the more choice they will have. So they can analysis and choose the most effective and possible way to finish the work. Moreover, diversity of the workforce can give the team more opportunity to set up brainstorm. It is a good way to communicate with others and help all team members find their belonging. For example, investment analysis class requires team to earn as much as they can. If each individual just earn by themselves, it is impossible to fight against big dealers. If they get together, they can come up with more asset and ideas so that they can be more effective to achieve their goals. 2.Which benefit of diversity discussed in the Osland “Managing Diversity” chapter appeals most to you? Why? I think “Diverse viewpoints” appeals most to me. Not the same as China, Egypt and India which was found for thousands year with almost the same culture and religion. America is the largest immigrant country in the world. People comes from different...
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...How to Achieve Successful Management Skills Submitted by Susan Michelle Morris Course MGT 5000 Keiser University INTRODUCTION As we first enter the workforce, a new job, or simply a new position, there is always someone who will share their work experiences and/or coach us in an attempt to see successful employment. This person is called the manager. To be a successful manager you must posses the necessary skills. Great managers enjoy helping people grow, love establishing creative environments, strive to see mistakes are not repeated, and care deeply about their team and the teams work production. A successful manager will yearn to teach and instill all skills necessary into their employees hoping all along this will carry on even after the manager is gone. Management Skills To understand how to successfully master management skills, you must first understand the concept of management. Management is the act of getting individuals together to accomplish a goal. There are three levels of skills needed to become a valuable manager. The first level of management skills could be listed as the getting it done level. Here is where planning, organizing, leading, and control skills are developed. Planning is a vital skill in managing. Planning is defined as “identifying and selecting appropriate goals” (contemporary management, 2009). Managers need to be able to come up with a realistic idea of what expectations are needed and then establish a route or actions...
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...Reflective essay ------Career management skills In recent years, the world of employment market has changed quickly and significantly. Technological, social, culture and economic development and changes tell us that the career market is more actional and complex. More than that, changing organization structures and forms is influencing the different kinds of jobs which graduates look for, as well as the skills needed to do those jobs. Holden and Hamblett (2007) state that the graduate labour market is complex, with the developing of “new graduate jobs”. Therefore, for the best economic and social outcomes, graduates should be able to flexible understand the world of work and self-manage the career development process. In my opinion, there are three important career management skills that I need to improve for my employability development. According to the Interactive Career Management Skills Module on the ELE, career planning is a significant process to learn about myself and learn about what employers expect. It can help me to find out what kinds of jobs will suit me and ensure future happiness. However, building a career is not only about finding a suitable job and keeping it, but about taking continual career choices in answer to a changing labour market (Arnold, 1997). According to my own experience, when I graduated from the university with English major in China, I found myself lost because of the lack of habit of planning. When I got an internship opportunity in the...
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...Business Management Skills To run a successful business you need a diverse range of business management skills. When you start your business it’s likely that your responsibilities will include: sales and marketing; accounts; human resources; and information technology (IT). How confident do you feel in your ability to manage them? It’s a good idea to plan ahead of time how you’re going to manage each area which may include delegating various functions to a business partner, undertaking additional training or contracting a specialist advisor such as a bookkeeper, graphic designer or merchandiser. Remember that although you need to understand, manage and take responsibility for every aspect of your business, you don’t have to do everything yourself. Some of the key areas you’ll need to think about are outlined below. Marketing, sales and promotion Marketing is more than just selling and promoting your business. It's about identifying your customers and working out how to get them to purchase your product or service. Go to Marketing for more information. Human resources Human resources is about managing and looking after your staff. If you’re buying an existing business or taking on a franchise you may find that you’ve got employees to manage before you even start your business. Understanding business financials The primary objective of any business is to make a profit. Good financial management is essential to ensure your goal is achieved. The first...
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...Business Management Skills To run a successful business you need a diverse range of business management skills. When you start your business it’s likely that your responsibilities will include: * sales and marketing; * accounts; * human resources; and * information technology (IT). How confident do you feel in your ability to manage them? It’s a good idea to plan ahead of time how you’re going to manage each area which may include delegating various functions to a business partner, undertaking additional training or contracting a specialist advisor such as a bookkeeper, graphic designer or merchandiser. Remember that although you need to understand, manage and take responsibility for every aspect of your business, you don’t have to do everything yourself. Some of the key areas you’ll need to think about are outlined below. Marketing, sales and promotion Marketing is more than just selling and promoting your business. It's about identifying your customers and working out how to get them to purchase your product or service. Go to Marketing for more information. Human resources Human resources is about managing and looking after your staff. If you’re buying an existing business or taking on a franchise you may find that you’ve got employees to manage before you even start your business. Understanding business financials The primary objective of any business is to make a profit. Good financial management is essential to ensure your goal is achieved. The first step involvesunderstanding...
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...1. Explain (trang 38) leadership and management skills organized by the competing values ? Give example for each skill. Incubation refers to an approach to creative activity through teamwork, involvement, and coordination among individuals. Creativity occurs by unlocking the potential that exists in interactions among people and networks of people. Individuals who approach creativity through incubation encourage people to work together, foster trust and cohesion, and empower others. Creativity arises from a collective mindset and shared values. Incubation is a better approach to achieving collective effort and involvement. Imagination focuses on experimentation, unique ideas, and revolutionary thinking. Fast competitive responses are more representative of investment creativity. Improvement focuses on incremental improvements, systematic approaches, and careful methods. Improvement is most appropriate when you are seeking to make incremental improvements to existing processes Investment focuses on fast responses, competitive approaches, and directly attacking problems. Investment is most appropriate when you are seeking to obtain competitive market advantage. 2. Distinguish terminal value and instrumental value. Give example A terminal value prescribes a desirable end, while an instrumental value prescribes the means. (nêu ra 18 cái) Instrumental values prescribe desirable standards of conduct or methods for attaining an end. (nêu hết) (điều kiện để gặt hái được...
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