...PMC3413924 The relationship between managers' leadership styles and emergency medical technicians' job satisfaction Azimeh Ghorbanian,1 Mohammadkarim Bahadori,2* and Mostafa Nejati3 1. School of Management and Medical Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran 2. Health Management Research Centre, Baqiyatallah University of Medical Sciences, Tehran, Iran 3. School of Management, Universiti Sains Malaysia (USM), Malaysia Corresponding Author: Mohammadkarim Bahadori Health Management Research Centre, Baqiyatallah University of medical Sciences Tehran Iran Email: moc.liamg@htlaehirodahab Author information ► Copyright and License information ► Copyright © Australasian Medical Journal This article has been cited by other articles in PMC. Go to: ------------------------------------------------- Abstract Background/Aims Leadership plays a crucial role in many professions, especially in challenging positions such as emergency medical service jobs. The purpose of this study was to explore the relationship between managers' leadership styles and emergency medical technicians' job satisfaction. Method This is a descriptive and cross-sectional study that was carried out in 2010. The research population included 21 managers and 87 emergency medical technicians working in 23 stations in Isfahan city, Iran. The main tools used for data accumulation were the Multiple Leadership Questionnaire for evaluating leadership styles and the Job Descriptive Index for...
Words: 3344 - Pages: 14
...Organization has many moving parts, these parts must work together productively to makes it successful. Management and leadership are two of the most important roles in having a healthy productive organization; both roles are of great important but differ in many ways. There are several other elements to an organization such as operations, marketing, accounting and finance. Depending on the size of the company these elements may be accomplished by an individual or a team. No matter the size of the organization all these elements work together to make a business run. How well these elements are organized directed and implemented will determine the success of the organization. Let’s take a look at some of the main elements needed to insure an efficient productive organization. Leadership is responsible for driving change within an organization as stated in the YouTube clip Management vs. Leadership (Snezhil, 2008). Leading the organization in the direction of accomplishing the mission statement and goals of the organization is priority to leadership. As stated by James Manktelow strong leadership develops and promotes team unity which is important to accomplish success (Manktelow). The success of the organization is represented by the structure and performance driven by the leadership team. It is leadership’s responsibility in an organization to set and develop performance targets and objectives for managers to implement to the front line. It is also their responsibility to evaluate...
Words: 1117 - Pages: 5
...Management and Leadership Larry E. Baumann MGT 330 December 8, 2010 Ben Douglas Management and Leadership Introduction Management and leadership will be differentiated in this paper and the roles, responsibilities of leaders play in creating, and maintaining an organizational culture will be discussed and an evaluation of the affect of globalization and management across borders. Moreover, strategies that managers and leaders can utilize are examined. Management and Leadership Management and leadership are interchangeable functions but are not the same, are uniquely different. Managers and leaders must be able to differentiate between the two and have the ability to determine which function is considered necessary. Effort must be taken not to spate the two, as it often is problematic. However, much time is spent delineating the differences. Basically, the manager’s job is to plan, organize, and coordinate. The leader’s job is to inspire and motivate. Warren Bennis listed the differences in his 1989 book “On Becoming a Leader” [ (Bennis, On Becoming a Leader, 1989) ]. The manager administers; the leader innovates. Leaders are often visionaries and see the big picture while it is the role of the manager’s role to utilize the tools necessary to achieve the leader’s innovation. The manager is a copy but the leader is an original. Managers often do not originate new ideas but ensure a successful outcome. Thus, the manager maintains and the leader develops...
Words: 1685 - Pages: 7
...I. INTRODUCTION Leadership and management are two concepts that are being linked or intertwined with each other. Most of the time, many would mistakenly define the two as the same and synonymous especially in the layman’s perception. While it is indeed true that the two are related, one must understand that leadership is cascaded differently with management in terms of definition, characteristics and mode of operation. Sometimes, many would compel the adage “you can be a good leader but you can’t be a good manager” to be true. But superseding that argument, one can realize that the two concepts, even are different with each other, can be navigated successfully in the same thought given with the right knowledge about them. Nowadays, it is essential for numerous groups, organizations, and companies to be ran by effective leaders and effective managers for successful operation. In that context, we can pinpoint already the similarities between the two concepts (i.e. authority, influence, task delegation). But again, their differences would immediately surface (i.e. leadership is considered more visionary and influential; management is more task-oriented). Leadership and management are defined differently and fundamentally; yet, understanding the two can make one individual hone the two skills efficiently and effectively. This paper addresses the fundamental definitions of management and leadership that would separate them from each other; and characteristics...
Words: 281 - Pages: 2
...| Leadership and Management | | Executive Summary The assignment has shown the leadership mechanism in relation to management. Who a leader is, what he possesses within the organization, what he should do in decision making, motivating employees are the main theme of the assignment. The managers or leaders motivate the employees using which theories are also shown. Managers use performance management techniques to contribute higher performance of the employees and team. Here, the development and models of team have also been showed with the benefits of it within the organization. However, by going through the article, anyone can get an exact idea on leadership management. Table of Contents Executive Summary 2 Introduction 4 Task 1 4 1.1an analysis of the concepts of leadership and management 4 1.2 An evaluation of the key management and leadership theories 5 1.3 An assessment of the challenges of leadership and management practice 7 Task 2 8 2.1 An analysis of the key motivational theories and how they influence organizational success: 8 2.2 An evaluation of the role of leadership and management in employee motivation: 11 (Task 3) 11 2.3 An analysis of the contribution of performance management techniques as organizational processes: 11 Task 4: 12 3.1 An analysis of the development of teams: 12 3.2an analysis of the roles and models of team leadership: 13 3.3 An evaluation of the role and usefulness of teams within the organization:...
Words: 3519 - Pages: 15
...Identifying Leadership and Management Styles Crystal Chandler King University HCAD3320-LEC T0702BB150Q: Management and Leadership Instructor (E): Sheri McRae November 1, 2015 Identifying Leadership and Management Styles Identifying leadership and management styles that did not work in particular situation took some thinking but then this is what situation I decided to tell everyone. It all started when the pharmacy department was having a hard time keeping up with the volume of prescriptions we were sending them to fill from the hospital. After a couple of weeks, I decided to step in and speak to my supervisor about the situation and in return they called a meeting including all of us from the hospital and pharmacy. During this meeting, our supervisor went over roles and responsibilities of everyone in both departments. He also talked to the pharmacy manager stating that he needed to be more on top of things and if he seen an issue arise he needed to step in quickly to fix the problem. When the supervisor laid out the rules and responsibilities, you could tell that some employees did not like what they were hearing from the supervisor and felt that some things he was saying should be part of their jobs. The style of leadership used in this situation would have to be command and control. The reason for this leadership style did not work because many employees felt as though they were being pushed back into a corner without a voice to be heard...
Words: 1233 - Pages: 5
...Management and Leadership In this paper the learner will differentiate between management and leadership at Safelite Auto glass. The learner will describe the roles and responsibilities that organizational managers and leaders play in creating and maintaining a healthy organization culture. The paper will evaluate the effect of globalization and management across borders and recommend strategies that organizational managers and leaders can use to maintain a healthy organizational culture. The strategies are supported by class discussions, textbook information, and personal experiences. Management Management at Safelite Auto glass controls the process of the organization through the power of a few small groups instead of input from the whole team. The small groups are broken down by service representatives, repair technicians, installation technicians, and dispatchers. According to Batemen & Snell (2009) effective management is achieving goals by minimal waste of resources: money, time, materials, and people. Safelite’s management makes sure that all products are accounted for by inventory control and only technicians who have jobs are on the clock. Management also, keeps track of warranties and damage reports that occur during services. Leadership Leadership at Safelite Auto glass involves the leaders interacting with the team members. Leaders help guide, instruct, and motivate team-members. They also offer training where team-members...
Words: 299 - Pages: 2
...Management and Leadership Teresa Moore MGT/330 May 27, 2012 Mike Dillhyon, Jr. Management and Leadership It takes both great management and great leadership to run any successful company. According to Bateman and Snell (2009), “management is the process of working with people and resources to accomplish organizational goals,” and “a leader is one who influences others to attain goals.” Effective managers do not always equate to charismatic leaders. People in administrative and supervisory positions who successfully perform their roles and responsibilities do this without being great leaders. Though the two go hand in hand they play different roles within the company. Managers keep the company working like a well-oiled machine, while leaders empower their staffs with visions to what may come in the future because of their hard work. When done properly a company with great management and leadership chemistry is unstoppable. The Young Men’s Christian Association (YMCA) has been just that – unstoppable. The YMCA is a cause-driven organization focusing on youth development, healthy living, social responsibility, and tackling the nations’ epidemic on obesity and inactivity. The YMCA was started in 1844 by a young farmer boy, George Williams, who became a department store worker in London, England. He organized the first YMCA along with 11 friends which began as a Bible study and prayer meeting for young men and evolved into a community outreach program. The YMCA...
Words: 1678 - Pages: 7
...Introduction All the management concepts discussed in the paper apply to Apple too, as it is a multinational giant which has been successful over the past years. There is a common misconception that leadership is always better than managerial process; as matter of fact this statement does not hold any credibility. In reality leadership is actually an added component/ feature of any business and it is not considered as an essential part (Richardson, 2007). If the managerial structure of any company or business is sound then the company can survive on its own, earn profits and even follow the path of growth. But without proper management even the strongest of leaderships can falter and even fail in the process of achieving the set goals and fulfilling the vision. Thus leadership in an organization is an asset whilst management is an essential component. Although, the concept of leadership and management are different from each other, both of the terms are often used interchangeably. The characteristics of both the concepts are quite same as each other similarly; both the concepts are used for similar purposes. The difference between management and leadership can be defined as: Leadership provides new vision or direction to a group of people (followers) and this group generally follows the leader; who acts as a spear head in moving towards the new direction. Management is the process of monitoring and controlling any resources according to already established values...
Words: 2020 - Pages: 9
...the public sector include the Social Security Administration, Environmental Protection Agency and public universities. Among the oldest bureaucratic structures in the country is the United States military. In the private sector, most large business firms have a bureaucratic organization. Examples ofprivate sector firms with a bureaucratic structure include IBM, GM and the Union Pacific Railroad. Knowing how bureaucratic management works can lead to a better understanding of how government agencies and large business firms operate; it can assist you in interacting with complex organizations, whether it be seeking social security benefits or working for a large corporation. Max Weber One of the most important thinkers in modern organizational theory, Max Weber (1864-1920), is the 'father of the bureaucratic management theory.' Weber was a German sociologist and political economist that viewed bureaucracy in a positive light, believing it to be more rational and efficient than its historical predecessors. Bureaucratic Management Theory Weber's theory of bureaucratic management also has two essential elements. First, it entails structuring an organization into a hierarchy. Secondly, the organization and its members are governed by clearly defined rational-legal decision-making rules. Each element helps an organization to achieve its goals. An organizational hierarchy is the arrangement of the organization by level of authority in reference to the levels above and below it. For example...
Words: 3564 - Pages: 15
...Waitley, author) There are many different styles of leadership in Todays modern world. To be a good and effective leader it is my belief that you must adapt your leadership style to the people whom you are leading and the outcome you wish to achieve. I will now outline some of these styles and how I feel they should be adapted. A leader should be able to take responsibility. An Autocratic leader is one who operates under the assumption that the buck stops with them. Autocratic leaders excel at setting objectives for teams and individuals, but they are inexperienced at feeding back the team’s views to higher management. All autocratic leaders believe that their opinion is the only one that matters and they will not accept anyone else’s as such they are solely motivated by their own importance. If this management style were to be adapted in a place of work, it would be a much regimented operation thus unilateral and would be best suited to businesses that need to make decisions quickly. On the other hand, a Democratic leader is someone who seeks the approval and inspiration of a team of colleagues before applying a decision. This is someone who will always consult people before making any decision which may affect them. Democratic leaders tend to excel at delegating, communicating and motivating their team members. Thomas Jefferson famously said that “delay is preferable to error.” This is very true in terms of democratic leadership. An autocrat for example will decide to perform...
Words: 1282 - Pages: 6
...This article is titled, Lessons in Leadership: Car dealer David Wilson learned by doing. It is about a car dealer by the name of David Wilson who is in the club of Horatio Alger Award winners. His rise from a farm in Traer, Iowa, to ownership of one of the largest auto groups in the United States exemplifies the 19th-century authors story of individuals overcoming adversity through perseverance and strong ethic values. Today this 65- year- old man is not just practicing but passing on and teaching his 2,000 employees lessons of leadership modeled by others to him over his work life. He talks about how you have to work to achieve the things you want in life and that they are not just handed to you. The article tells a story about Wilson's family not being about to afford a baseball mitt for him in the fourth grade, so he went out and earned the money himself by mowing lawns. Wilson had many jobs in his early age, but it wasn't until after he graduated college where he met a man by the name of Dick Grey, who was the owner at the car dealership that Wilson started working at right out of college. Wilson stated in the article, that Grey didn't just teach leadership, but he installed leadership by his actions. During his experience with Grey he learned that actions, not title, make leaders. The author does a very good job of providing evidence and supporting the main points. By giving real life example and talking about Wilson's past experiences he catches the readers attention...
Words: 902 - Pages: 4
...Management and Leadership Topic: Research Paper 3 on CVS CAREMARK CVS Caremark is a company which considers helping mankind on their way to have better health. Their leaders have undertaken such operations which are environmental friendly, carbon reducing goals, engaging colleagues, customers and other stakeholders. Their leaders have been able to strategies in such a manner that they have been able to create a combination of health care services that provide great solutions from planning a pharmacy design to vital delivery of products and services to their customers. As they have a very good leader (CEO) Merlo Paints they have developed such capabilities that includes industry which are leaders in clinical and health managing programs, speciality in pharmacy expertise, excellent customer services and leaders in retail clinics. Leader’s behaviour is influenced by the internal and external constraints which interact with each other and with the leader’s personality and skills. Sometimes severe situations also arise when the leaders are only a figurehead who is unable to implement any strategy or policies to make changes. Internal constraints are those in which CEO’s discretion is influenced by the factors which are internal to the organizations, whereas external constraints are those which includes the organizations primary product and services and the type of market in which the firm operates. The CEO of CVS Caremark takes initiatives in the political processes which...
Words: 1407 - Pages: 6
...Management Leadership Paper Gloria Brim MGT/330 March 14, 2011 Larry Meade, Faculty This thesis will cover the roles and responsibilities of organizational managers and leaders in creating and maintaining a healthy organizational culture. We will differentiate between management and leadership within the organization; the roles of organizational managers play in creating and maintaining a healthy organizational culture. We will explain how the four functions of management and strategies management can use to create and maintain organizational culture. The University Of Washington School Of Dentistry is dedicated to excellence in education, research, and community care. The school is the leading provider of dental care in the Pacific Northwest. According to University of Washington (2010), Primary mission is to educate a progressive oral health network, develop community collaborations and bring advance in science to address the pressing needs of our state, nation, and world. The manager of the department of oral surgery organizes and allocates human capital. She takes into consideration of the type of personalities that works in the department. She will try and match characteristic that will enhance productivity between coworkers in the current open position. The human capital has to meet qualifications and fit in with the present employees. If an employee is not working to full capacity, she will try to work with him to correct the issues. If it is apparent the working...
Words: 1100 - Pages: 5
...Leadership and Management Paper Ken Chapman LDR/300 March 9, 2015 Dave Guggisberg Leadership and Management Paper According to vocabulary.com, “a leader is the one in the charge, the person who convinces other people to follow. A great leader inspires confidence in other people and moves them to action.” Former Arizona Governor Jan Brewer was indeed a great leader. Not only did she inspire the people of Arizona to stand up for their rights, she inspired these same people by fighting for their rights herself. Leader, Manager or Both Former Governor of Arizona, Jan Brewer, became governor in 2009. At that time she was Arizona’s Secretary of State. When Former Governor Napolitano resigned Former Governor Brewer took on the role. That was on January 20, 2009. In 2010 Brew was then elected to her full term as Governor of Arizona. She remained Governor until 2015, when her term limits were up. Former Governor was both a leader and manager. As a leader she sought many changes in Arizona law, as well as, challenged new laws. As a manager she had to make some very unpopular decisions, based on the law. She had to do what was right, no matter how the people felt about it. As a leader and a manager she had to make the right decisions for Arizona based on law, as well as, making sure that she did what was right for the people of Arizona. Leadership Roles and Functions In her role as leader of Arizona, Governor Brewer had to fight different...
Words: 866 - Pages: 4
