Free Essay

Management

In:

Submitted By milan85
Words 3203
Pages 13
2002 PhD. Core Exam: Part 1
MIS Dept, Univ. of Arizona, Tucson, AZ

Tuesday, May 28, 2002
Venue: Room 214, McClelland Hall

Time: 9:00 AM – 1:00 PM

INSTRUCTIONS: (Please read them carefully before you begin the exam)

1. The exam will begin promptly at 9:00 a.m. and end promptly at 1:00 p.m. No extensions are allowed.

2. This exam consists of 6 questions. You are required to answer all of them. Please allocate roughly 30 minutes per question and leave some time for checking your answers.

3. Each question is worth 100 points.

4. For each question, state your assumptions clearly.

5. If you are writing by hand in a blue book, please answer each question in a separate blue book. If you are using a word processor, please make sure that you start each new question on a new page. You are allowed to use combinations of the blue book and a word processor file for answering questions.

6. At the top of each question that you answer, please identify two things:

▪ The number of the question that you are answering and

▪ The code name given to you at the beginning of the exam. Do not write your real name anywhere on the exam, and use only your code name.

7. Please make two (2) diskette copies of the files containing your answers if you are using a word processor. Please turn in both diskettes, along with your blue book answers and the exam questions, to the proctor at the end of the exam.

8. You are allowed to take a restroom or lunch break only if no one else is already taking one. You should get the proctor’s consent before taking a break, and also inform him as soon as you return from your break.

9. If you are using a word processor, please make sure that you save your answers frequently. It is your responsibility to ensure that you do not lose work.

10. The exam is CLOSED BOOK. Accessing the web on the computer is NOT allowed and will be severely penalized.

11. Some questions have multiple parts. Make sure you answer all of them and number them properly.

12. You have been provided with MSWORD and POWERPOINT.

GOOD LUCK!!
Question 1: This question is about various ways to locally interconnect computers. (100 points)

A. (10 points) Consider a set of computers that are connected by communication channels that each connect exactly two computers, and every computer is connected to every other computer. What kind of network is this?

B. (10 points) Describe briefly an advantage of this kind of network vs. an Ethernet LAN which makes use of a Hub or a Switch. Hint: think about security and privacy.

C. (10 points) For N computers, how many connections do you need? Every time you add a new computer to this type of network, how many new connections do you need?

D. (15 points) Explain how LAN technologies, developed in the 1960s and 1970s, reduced the costs from the type of network we are talking about in parts 1A through 1C. Explain what new kind of competition this introduced among the computers and the issues this raises that LAN standards must address.

E. (15 points) Describe collisions in a typical wired Ethernet LAN. What defines a collision? How can they happen given that this LAN uses CSMA? What happens once a collision occurs? How does the standard try to prevent subsequent collisions between the two computers that caused the original collision? What happens if the same two computers collide again?

F. (15 points) Describe the key differences between your answer to IE and the situation with wireless Ethernet LANs broadcasting at 900 MHz. Do the wireless Ethernet LANs use CD (Collision Detect)? If not, how else can they manage collisions?

G. (5 points) What is the wavelength of the broadcast LAN described in Question 1F. Take the speed of light to be 3 * 10^ 10 cm/sec. Make sure to write the units of your answer.

H. (10 points) Suppose you have N computers on an Ethernet LAN which uses a hub, and the probability than any one of the computers might transmit in a given time interval is 0.05. What is the probability that a collision will occur? You do not need to simplify your answer.

I. (10 points) Now consider the case of having exactly 4 computers on this LAN. Solve the problem of 1H considering a Switch instead of a Hub with N = 4. The probability that any of them can transmit is still 0.05. You do not need to simplify your answer.

Question 2: Networking Concepts (100 points)

A. (20 points) What is an Ethernet Repeater? What is the purpose of using it? What layer is this device? If the original effective length of an Ethernet segment is 500 meters, what is the new effective length after we use a repeater? Why can't we extend Ethernet segments indefinitely with repeaters? How many can we use, maximum, between any two Ethernet stations?

B. (20 points) Describe the key similarities and differences between Bridges and Repeaters. At what layer are Bridges? Do they have NIC cards? Do the hosts on the LAN “see” the Bridge or is it invisible to them? Describe how the bridge does “frame filtering”. What kinds of frames does it not pass between Segments? What is the startup behavior of a Filtering Bridge? (hint: at startup, all the Forwarding Tables in the bridges are empty).

C. (10 points) Describe and define the acronym VPN. Describe a business or university scenario where you would want to use it.

D. (20 points) Describe and define the acronym LDAP and Access Control Lists and how they come into play when considering VPNs. What layer is the LDAP protocol at? How do programming languages make use of LDAP? Describe the basics of the LDAP data structure.

E. (15 points) Distinguish between a Connection-Oriented and Connectionless paradigm. Which one has an analogy to the USA postal system? Give 2 examples of a Connection-oriented Public Switched Data Network (PSDN) and 1 example of a Connectionless PSDN.

F. (15 points) Why does the TCP/IP Protocol software design create a need for DNS? In other words, why do we need DNS; how does the DNS protocol make day-to-day work easier for people? What does the DNS acronym stand for? What layer is it at? What is the name of the special records DNS uses in conjunction with e-mail? What special records alias one domain name to another?

Question 3: Trees for DBMS and data mining: (100 points)

A. Please define a B-tree of Order 2 and draw a B-tree example with sample records. Explain why B-trees are often used in relational DBMS. (30 points)

B. Please present the data structure and algorithm used in the ID3 inductive learning method. (30 points)

C. Please present a business problem that is suited for using ID3. Please explain the characteristics of your problem and the steps (for your business problem) involved to perform your knowledge discovery task. (40 points)

Question 4: Internet Search Engines: (100 points)

A. Please define “spamming” in Internet search engines. Describe one example of spamming and suggest a way to detect it. (30 points)

B. Please present an architecture and its related technical components for creating a B2C (business to customer) product storefront. Choose and describe your own product or service. (30 points)

C. Please describe the similarities and differences between an Internet search engine (e.g., Google) and a B2C product storefront (e.g., Amazon.com). What are the roles of data mining for both applications? (40 points)

Question 5: Relational normalization (100 points)

1. The following relational schema represents the logical design for the Comfort Inn hotel chain. Please examine the functional dependencies and the current table structure. State clearly the highest normal form for each of the current tables. Explain why it is in that normal form and the problems (if any) associated with the current design. Decompose the relations to take care of these anomalies and show the process of your conversions. Remember to mark the primary key in the new tables, and show that the problems you pointed out earlier no longer exist. Please write down any assumptions you make.

Hotels (Phone, HotelNo, HotelName, StreetAddress, City, Zip, State, NumberOfRooms)
Guests(HotelNo, RoomNo, GLastName, GFirstName, ArriveDate, LeaveDate, NoOfBeds, RatePerDay, OtherCharges)
Facilities(HotelNo, Facility, ChargeToUse)
Employees(EmpId, SSN, ELastName, EFirstName, Address, StartDate)
EmployeePosition(EmpId, Designation, Salary)

HotelNo ( HotelName, StreetAddress, City, Zip, State, NumberOfRooms
Phone ( HotelNo
HotelNo, RoomNo ( NoOfBeds, RatePerDay
HotelNo, Facility ( ChargeToUse
GuestId ( GLastName, GFirstName
HotelNo, RoomNo, ArriveDate, LeaveDate ( GuestId, OtherCharges
EmpId ( SSN, ELastName, EFirstName, Address
SSN ( EmpId, ELastName, EFirstName, Address
EmpId, StartDate ( Designation, Salary
EmpId, Designation ( StartDate, Salary

Question 6: Business rules (100 points)

What are the different types of business rules that can be expressed in an ER model? Give an example of each and clearly explain why it is important to capture these business rules during conceptual design. What is the impact of each rule on the implementation and operation of the database?
2002 PhD. Core Exam: Part 2
MIS Dept, Univ. of Arizona, Tucson, AZ

Wednesday, May 29, 2002
Venue: Room 214, McClelland Hall

Time: 9:00 AM – 1:00 PM

INSTRUCTIONS: (Please read them carefully before you begin the exam)

13. The exam will begin promptly at 9:00 a.m. and end promptly at 1:00 p.m. No extensions are allowed.

14. This exam consists of 6 questions. You are required to answer all of them. Please allocate roughly 30 minutes per question and leave some time for checking your answers.

15. Each question is worth 100 points.

16. For each question, state your assumptions clearly.

17. If you are writing by hand in a blue book, please answer each question in a separate blue book. If you are using a word processor, please make sure that you start each new question on a new page. You are allowed to use combinations of the blue book and a word processor file for answering questions.

18. At the top of each question that you answer, please identify two things:

▪ The number of the question that you are answering and

▪ The code name given to you at the beginning of the exam. Do not write your real name anywhere on the exam, and use only your code name.

19. Please make two (2) diskette copies of the files containing your answers if you are using a word processor. Please turn in both diskettes, along with your blue book answers and the exam questions, to the proctor at the end of the exam.

20. You are allowed to take a restroom or lunch break only if no one else is already taking one. You should get the proctor’s consent before taking a break, and also inform him as soon as you return from your break.

21. If you are using a word processor, please make sure that you save your answers frequently. It is your responsibility to ensure that you do not lose work.

22. The exam is CLOSED BOOK. Accessing the web on the computer is NOT allowed and will be severely penalized.

23. Some questions have multiple parts. Make sure you answer all of them and number them properly.

24. You have been provided with MSWORD and POWERPOINT.

GOOD LUCK!!

QUESTIONS 7 and 8 BELOW ARE BASED ON THE FOLLOWING NARRATIVE OF A BUSINESS PROCESS SYSTEM

The following is a description of a TO-BE process for a music store planning to sell CDs online. The Internet Sales System will have a database of basic information about the CDs that it can sell over the Internet similar to the CD database at each of the retail stores. Everyday the Internet sales system will receive an update from the distribution system that will be used to update this CD database. Some new CDs will be added, some will be deleted and others will be revised (such as have a new price). The electronic marketing (EM) Manager will also have the ability to create and update the information. The sales system will also maintain a marketing database of materials about each CD that will enable online users to learn more about them. Vendors will be encouraged to email marketing materials (music reviews, links to Web sites, artist info, sound clips) that promote their CDs. The EM manager will go through the emails and determine what information to place on the web. He or she will add this information to a marketing materials database (or revise it or delete old information) that will be linked to the Website. Customers will access the Internet Sales System to look for CDs of interest. Some customers will search for specific CDs or CDs by specific artists whereas other customers want to browse for interesting CDs in certain categories (e.g. rock, jazz, classical). When the customer has found all the CDs he or she wants, the customer will check out by providing personal information (including credit card) and order information. The system will verify the customers credit card info with an online credit card center and either accept the order or reject it. Every hour or so, the orders will be pulled out of the order database and sent to the distribution system. The distribution system will handle the actual sending of the CDs to customers; however, when CDs are sent to customers (via UPS or mail), the distribution system will notify the Internet sales system, which in turn will email the customer. Weekly reports can be run by the EM manager to check the order status.

Question 7: (100 points)

Context Diagram

[pic]

Functional Decomposition Diagram (Shown are 2 levels below Level 0)

[pic]

A. Draw the Level 1 DFD showing interaction between processes in Level 1 of the diagram above. (30 points)

B. Illustrate the Control Flow on the above DF diagram for the following scenario: (NOTE: You may need to develop additional levels of DFDs or integrate multiple ones for the following) a. Processing a Customer order – (order placement through to order management) (8 points) b. Failure notification to Manager & Customer (Non-availability of CD in inventory) (7 points)

C. Convert the above analysis into the following:

a. Identify Key objects, their methods. (at least 2 for each) (25 points) b. What is the relationship between the above methods and the processes in the DFDs? (10 points) c. Draw Activity (and/or) State diagrams to illustrate the scenarios in B and also highlight which key objects may be involved. (20 points)

Question 8: (100 points)

A. Suggest a possible architecture to convert the above analysis into an implementation. For the architecture, You need to show the following:

a. A list of components and for each component outline the elements of analysis that they may contain and their functionality. (18 points) b. A layout of the components – illustrate the control flow between the components (20 points) c. List four qualitative properties that may be required for the overall sales system. (12 points) d. Evaluate the style on the above properties by considering the Order processing scenario described above. (10 points)

B. The CIO of the Music company requires the development of a strategy to implement the system with the ability to innovate in the future, accommodate new technology, low cost overall and minimize risk if possible. Suggest a lifecycle using one of the architectures you describe above. For each lifecycle phase, say in a couple of lines what happens. (40 points)

Question 9: Case Study (100 points)

Assume you have just been given an opportunity to do a case study to answer some of the research questions you posed in your 611b paper, or a phenomenon that you would like to investigate.

a) Give three (3) examples of different kinds of case studies and briefly describe the differences between them. (10 pts)

b) Describe your case study. (40 pts)

c) What kind of sample would you select for you study and why? (10 pts)

d) Describe how you would go about building a theory using case study? What steps would you take to ensure that your research is of high quality? (30 pts)

e) What are the strengths and weaknesses of doing case research? (10 pts)

Question 10: Empirical research (100 points)

a) Why is it so important to have comparisons when conducting empirical research? Give an example of what happens when you do not have a comparison. (35 pts)

b) According to Martin ("Doing Psychology Experiments") and others, the major advantage of a factorial experiment is that we can study interactions. What is an interaction? Why do interactions help in theory building? (30 pts)

c) Having read and discussed Baron & Kenny ("The Moderator-Mediator Variable Distinction in Social Psychological Research"), what is a moderator variable? What is a mediator variable? Give an example of each. (35 pts)

Question 11: (100 points)

A. (40 Pts.) Describe your dissertation topic or preliminary paper even if it is hypothetical. The write-up should be in the form of an elevator speech. It should be no longer than about 30 seconds or 1 page in length. The speech should include a description of the overall or general problem and the specific problem you are going to solve. Your answer should reflect that you understand what makes up a good research problem and you know how to present what you are researching.

In the 696A class we discussed the importance of having a good chart, figure or graphic.

B. (20 Pts.) Why is a good chart, figure or graphic important?

C. (20 Pts.) List the characteristic of a good chart, figure or graphics.

D. (20 Pts.) Give an example of an effective graphic, chart or figure. You can use a graphic from your dissertation topic or your favorite graphic from another class.

Question 12: (100 Points)

A. (42 Pts.) Listed below are biases that often occur in experiments and research projects. Define (4 Pts.) and give an example (3 Pts.) of:

1. Truth Bias 2. Hindsight Bias 3. Visual Bias 4. Availability Bias 5. Recency Bias 6. Order Bias

B. (28 Pts.) The following statement is based upon the book Fortune Sellers by William Sherden:

Predicting the future is easy if it is done right! Why? Discuss.

C. (30 points) All of the names listed in the chart below are well known contributors to the field of MIS, Computer Science, Management or Economics. What is each researcher known for (be specific); what organization is he/she affiliated with; also, where did he/she receive his/her graduate education? An example is provided for you. (30 points).

|Person |Research Area |Current Organization |Graduate Education |
|(Example) Sudha Ram |Data Base Systems |University of Arizona |University of Illinois |
|Points per name = 2 |1 point |½ point |½ point |
|1. Lynda Applegate | | | |
| | | | |
| | | | |
| | | | |
|2. Peter Chen | | | |
| | | | |
| | | | |
| | | | |
|3. Eric Clemons | | | |
| | | | |
| | | | |
| | | | |
|4. Gordon Davis | | | |
| | | | |
| | | | |
| | | | |
|5. Gerry Desanctis | | | |
| | | | |
| | | | |
| | | | |
|6. Sarah Kiesler | | | |
| | | | |
| | | | |
|7. John King | | | |
| | | | |
| | | | |
|8. Don Knuth | | | |
| | | | |
| | | | |
|9. Stuart Madnick | | | |
| | | | |
| | | | |
|10.Wanda Orlikowski | | | |
| | | | |
| | | | |
|11. Herb Simon | | | |
| | | | |
| | | | |
|12. Hal Varian | | | |
| | | | |
| | | | |
|13. Andy Whinston | | | |
| | | | |
| | | | |
|14. Joe Valacich | | | |
| | | | |
| | | | |
|15. Robert Zmud | | | |
| | | | |
| | | | |

Similar Documents

Premium Essay

Management

...What is Management? Definitions According to Harold Koontz, "Management is the art of getting things done through and with people in formally organised groups." Harold Koontz gave this definition of management in his book "The Management Theory Jungle". According to Henri Fayol, "To manage is to forecast and to plan, to organise, to command, to co-ordinate and to control." Henri Fayol gave this definition of management in his book "Industrial and General Administration". Image Credits © Michael Heiss. According to Peter Drucker, "Management is a multi-purpose organ that manages business and manages managers and manages workers and work." This definition of management was given by Peter Drucker in his book "The Principles of Management". According to Mary Parker Follet, "Management is the art of getting things done through people." Meaning of Management According to Theo Heimann, management has three different meanings, viz., 1. Management as a Noun : refers to a Group of Managers. 2. Management as a Process : refers to the Functions of Management i.e. Planning, Organising, Directing, Controlling, etc. 3. Management as a Discipline : refers to the Subject of Management. Management is an individual or a group of individuals that accept responsibilities to run an organisation. They Plan, Organise, Direct and Control all the essential activities of the organisation. Management does not do the work themselves. They motivate others to do the work and...

Words: 1096 - Pages: 5

Premium Essay

Management

...Past Influence of Management Today Abstract The past influence of management was done with bureaucracy and Administrative ways that gives management today to achieve their goals for the organization. Bureaucratic management may be described as "a formal system of organization based on clearly defined hierarchical levels and roles in order to maintain efficiency and effectiveness." Administrative has to foresee and make preparation s to meet the financial commercial and technical condition s under which the concerns must be started. How Bureaucratic and Administrative Management Affects Overall Management Bureaucracy Bureaucratic management focuses on the ideal form of organization. Max Weber was the major contributor to bureaucratic management. Based on observation, Weber concluded that many early organizations were inefficiently managed, with decisions based on personal relationships and loyalty. Also, bureaucracy formed the need for organizations to operate rationally rather than relying on owners’ and managers. (Williams’s pg. 31) this brings Jobs are divided into simple, routine and fixed category based on competence and functional specialization. Officers are organized in a n hierarchy in which higher officer controls lower position holders i.e. superior controls subordinates and their performance of subordinates and lower staff could be controlled. All organizational...

Words: 864 - Pages: 4

Premium Essay

Management

...conceptual skills, interpersonal skills, and technical skills. These three managerial skills are used by different managers in different degrees. Successful managers usually display more conceptual than technical skills. They have to continuously think about the company's goals and objectives and how they can be effectively communicated to employees. Middle Level Management Middle management is the intermediate management level accountable to top management and responsible for leading lower level managers. Image of Middle managers fig. 1 Middle managers Middle management is the intermediate management of a hierarchical organization, being subordinate to the senior management but above the lowest levels of operational staff. Key Points Middle management is the intermediate management of a hierarchical organization, subordinate to the senior management but above the lowest levels of operational staff. They are accountable to the top management for their department's function. They provide guidance to lower level managers and inspire them towards better performance. Middle management may be reduced in organizations as a result of reorganization. Such changes include downsizing,...

Words: 635 - Pages: 3

Premium Essay

Management

...Assignment On- “The Evolution of Management Thought and The Patterns of Management Analysis” Submitted To: Professor Dr. Abu Hossain Siddique Department of International Business University of Dhak 9th Batch, EMBA Date of Submission: 4th July,2012 INTRODUCTION Although modern management theory dates primarily from the early twentieth century, there was serious thinking and theorizing about managing many years before. Two events are especially significant to management history. First, in 1776, Adams Smith published The Wealth of Nations, in which he argued the economic advantages that organizations and society would gain from the division of labor (or job specialization). The second important event is the industrial revolution. Starting in the late eighteenth century when machine power was substituted for human power, it became more economical to manufacture goods in factories than at home. These large, efficient factories needed someone to forecast demand, ensure that enough material was on hand to make products, assign task to people, direct daily activities, and so fort. That “someone” was managers, and these managers would need formal theories to guide them in running these large organizations. It wasn’t until the early 1900s, however, that the first steps were taken toward developing such theories. The evolution of modern management thinking begins in the nineteenth century...

Words: 6134 - Pages: 25

Premium Essay

Management

...Classical Management Theory (1900 – 1930) It was the rise of the Industrial Revolution and factories were becoming more common. Inside these factories, managers were constantly look for ways to improve productivity and efficiency. As time moved on, it became apparent that searching for the single best way to do things was the most important thing for managers to do. Thus, classical management theory was born. The Evolution of Classical Management Theory The Industrial Revolution was a time where innovation really began to change the way that products were produced and sold. The invention of machines to produce goods in the 19th century drastically improved productivity, which in turn lowered the cost to the consumer. The lower price resulted in a greater demand for products and thus a greater need for more factories and workers. As factories increased in number, managers continued to search for ways to improve productivity, lower cost, increase quality of their products, improve employee/manager relationships and increase efficiency. The focus shifted from using machines to increase productivity to how they could increase employee productivity and efficiency. When they did this, they began to notice some new problems inside their factory systems. Employees were dissatisfied with their current working conditions, and many lacked the necessary training for how to do their work efficiently. Managers then began to formulate and test possible solutions, one of which was to find...

Words: 952 - Pages: 4

Premium Essay

Management

...The formation of organization implies that a leader should take the role to control the activities of the group; the work done by the leader is what we call management. Organization is formed by a group of people who work together. No matter the organization is a profit making ones or non-profit making ones, its formations are to achieve a common purpose or variety of goals, which are the desired future outcomes. The outcomes might be producing a series of product or serving a group of target customers or satisfying others¡¦ needs. In these organizations, managers mainly are responsible to supervising the work performance of the group members and deciding the use of resources to achieve the organization’s goal. Management can be simply defined as getting things accomplished through other people. Management is then the term describe the work done by the manager, which are planning, organizing, leading and controlling the use of human and other resources, in order to help the organization to achieve a higher organization performance. Planning is to define to goals or targets of the organization and devising action plans to meet organization goals. Organizing is to determine what tasks should be done, arrange jobs to subordinates, controlling the budgeting and divided tasks to individuals or teams. Leading is to motivate staffs to work, maintaining the progress of activities and good relationship and to ensure to work done effective and efficient. Controlling is to measure...

Words: 3855 - Pages: 16

Premium Essay

Management

...MGT115 – Management and Organization Tutorial 1 – Answers 1.1. Who are Managers? a) Explain how managers differ from non-managerial employees? A – Managers differ from non-managerial employees in the sense that they are responsible for coordinating and overseeing the work of their subordinates (who maybe non-managerial or managerial) so as to ensure the organizational goals are met. Non-managerial employees however are only responsible for the task(s) assigned to them. b) Describe how to classify managers in organizations. A – Managers can be classified in to * First-line managers: - Individuals who manage the work of non-managerial employees * Middle managers: - Individuals who manage the work of first-line managers * Top Managers: - Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. 1.2. What is Management? a) Define management. A – Coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively. b) Explain why efficiency and effectiveness are important to management. A – Because both efficiency (getting the most output for the least inputs) and effectiveness (attaining organizational goals) are important to ensure that there is low resource waste and high goal attainment. 1.3. What do managers do? a) Describe the four functions of management. A – The four functions...

Words: 2602 - Pages: 11

Premium Essay

Management

...Modelling for Change: An Information Systems Perspective on Change Management Models Robert D. Macredie, Carl Sandom and Ray J. Paul Department of Information Systems and Computing, Brunel University, Uxbridge, Middlesex, UB8 3PH Tel: +44 1895 203374; Fax: +44 1895 203391 E-mail: Ray.Paul@brunel.ac.uk; Robert.Macredie@brunel.ac.uk Abstract This paper will focus on the topic of organisational change and its management from an information systems perspective. The paper will examine the issues raised during a review of the change management literature – looking at the major approaches to change management, namely, the planned, emergent and contingency approaches – as background to the issues raised in other papers in this theme of the book. As in the Management In The 90s (MIT90s) study, a very broad definition of the term IT is used to include: computers of all types, hardware, software, communications networks and the integration of computing and communications technologies. The paper will then examine change management within the context of Information Systems (IS) theory and practice. This will lead to a discussion of an emerging model by Orlikowski and Hofman which will be briefly reviewed to provide insight into the types of models which are likely to provide a focus for research in the area in the near future. The model also provides a strong and interesting framework against which to view some of the papers that follow in this theme of the book. 1. Introduction As...

Words: 6387 - Pages: 26

Premium Essay

Management

...The Four Functions of Management Management is the art of effectively organizing people and things using the resources available to achieve an overall goal. Management is necessary because it enables the overall organization, group or business to operate efficiently by properly allocating the resources utilized. Great management within a system that works leads to great success no matter what the venture may be. Management has evolved in that business has become a global enterprise. In today’s global economy, management demands a much more structured, generic and appealing approach because it must communicate to a variety of people (Batemen & Snell, 2008). It is because of this vast increase in the sheer amount of people, that management has gone from a much more “do as I say or your fired” role and transitioned into a “this is the way we do it here at Burger King” kind of way. This generic and appealing yet simpler model of management consists of four basic key concepts. The four key concepts of management include leading, controlling, organizing and planning. I placed them in this particular order because I believe that what they have in common is their ability to be placed in that order. Once a person has shown their ability to lead effectively, it enables that manager to have control over the employee because the manager has shown through their leading that they are fully able to essentially “practice what they preach”. Once a manager has control he can then begin...

Words: 846 - Pages: 4

Premium Essay

Management

...Introduction to Management Technology BMRT 11009 - Section 300 Kent State University MANAGEMENT AMY HISSOM 10/26/2009 TABLE OF CONTENTS Introduction............................................................................................................................................ 3 Managers and Managing ........................................................................................................................ 4 What is Management?..................................................................................................................... 4 Essential Managerial Tasks............................................................................................................... 4 Levels and Skills of Managers ........................................................................................................... 4 Recent Changes in Management Practices ....................................................................................... 5 Challenges for Management in a Global Environment ...................................................................... 5 The Evolution of Management Thought ................................................................................................. 6 F. W. Taylor (1890-1940): Scientific Management ............................................................................ 6 The Gilbreths: Time-and-Motion Study ....................................................................................

Words: 3462 - Pages: 14

Premium Essay

Management

...The Management Planning Process An effective management planning process includes evaluating long-term corporate objectives. Management planning is the process of accessing an organization’s goals and creating a realistic, detailed plan of action for meeting those goals. It is kind of like writing a business plan, a management plan takes into consideration short and long term corporate strategies. Some basic steps in the management planning process involves creating a road map that outlines each task the company must accomplish to meet its overall objectives. There are seven very important management planning process steps I am going to talk a little bit in depth about. The first step in the management planning process is establishing goals. In planning you have to identify specific company goals. The part of the planning process should include a detail overview of each goal, including the reason for its selection and the anticipated outcomes of goal related projects. Anywhere there are possible objectives should be described in quantitative or qualitative terms. For example, a goal is to raise profits by ten percent over a four month period. Establishing goals is a good way to help any organization see their hard pay off. The second step is to identify organizational resources that will be beneficial to them for help and advice. Each goal should have financial and human resources projection associated with its completion. For example, a management plan may identify how many...

Words: 673 - Pages: 3

Premium Essay

Management

...Management by objective (MBO) Management by Objective is a tool that allows managers and employees to come together for the purpose of agreeing upon a set of objectives to achieve the company’s short, medium, or long term future (www.word.com/defination/mangement). The theory intrigued me because management by objective theories can help promote a great team. The overall well-being of the company works better with healthy communication between management and employee’s. I currently manage people clarifying their goals and stimulating theory can be a challenge. Management by objective is an essential part of the mangers daily activities. The Theory for management by objective is to improve planning, better understanding between management and employee, participation in the goal setting process, better informed employees, improved appraisal system and better organization of functional task grouping (Ford, McLaughlin, Nixdorf o 1980). The concept of job planning is a key theory of management by objective because it sets a range of performance systems to assist the employees to stay on track (www.1000ventures.com). When you plan you give your employees an expected result from beginning to end. Better understanding between you and your employees is important because if your employee does not understand what is needed from them they cannot possible meet the company’s needs. If the communication is unclear there is room for error Communication is an essential part...

Words: 635 - Pages: 3

Premium Essay

Management

...One of the first schools of management, the classical management theory, developed during the Industrial Revolution when new problems related to the factory system began to appear. Managers were unsure of how to train employees. A large amount of the non-English speaking immigrants or dealing with increased labor dissatisfaction caused managers to test solutions. According to Plunkett, Attner & Allen (2008) “The classical management focused on finding the “one best way” to perform and manage tasks” (p.38). This school of thought is made up of two branches: classical scientific and classical administrative. The scientific branch arose because of the need to increase efficiency and productivity. The emphasis was on trying to find the best way to get the most work done by examining how the work process was actually accomplished and by paying close attention to the skills of the workforce. The classical scientific school got its roots to several contributors, including Frederick Taylor, Henry Gantt, and Frank and Lillian Gilbreth. Whereas scientific management focused on the productivity of the certain individuals, the classical administrative approach emphasizes on the total organization. The emphasis is on the development of managerial principles rather than work methods. Contributors to this school of thought include: Henri Fayol, Max Weber, Mary Parker Follett, and Chester I. Barnard. During World War II, mathematicians, physicists, and others joined together to solve...

Words: 744 - Pages: 3

Free Essay

Management

...2.4 The Environmental Management System (EMS) application in the related industries. How it can improve the environmental performance of business? Example. 2.4.1 THE ENVIRONMENTAL MANAGEMENT SYSTEM (EMS) Definition: the environmental management system (EMS) refer to one part of the comprehensive management system that relate to organizational structure, planning activities and documented manner, it includes planning, implementation, checking, management review and environmental policy. An environmental management system (EMS) 1. It is environmental performance improving tool. 2. It is effective way to manage organizational companies. 3. Manage organizations to solve environmental problems, like allocation of resources, assignment of responsibility and ongoing evaluation of practices, procedures and processes. 4. Manage the long-term or short-term environmental impact of products service and processes for organizations. 5. Continual improvement is emphasis. EMS Model Plan Act Do Check Step 1: plan (planning) Definition: planning is a way of establish objectives and processes requirement. In order to implement ISO 14001, the first step is suggestion, to help to classify all the current or future operation elements. It includes environmental aspects, compliance, objectives and targets, environmental management programs (EMP). Business firms should plan for environmental protection. They need to plan their current operation or even future operation. The...

Words: 3017 - Pages: 13

Premium Essay

Management

...Management is universal in the modern industrial world. Every industrial organization requires the making of decisions, the coordinating of activities, the handling of people, and the evaluation of performance directed toward group objectives. In addition, our society simply could not exist as we know it today or improve its present status without a steady stream of managers to guide its organization. Peter Drucker makes this same point in stating that effective management is quickly becoming the main resource of developed counties and the most needed resource of developing ones (Certo, 1986). In short, management is very important to our world. Then, what is management? This essay will discuss this topic as following. It has to be recognized that the definitions of management are extremely broad. Harbison and Myers (1959) offered a concept for emphasizing a broader scope for the viewpoint of management. They observe management as an economic resource, a system of authority, and a class or elite from the view of the economist, a specialist in administration and organization, and sociologist respectively. Henri Fayol, “the father of modern management theory,” formulated fourteen principles of management. Hugo Munsterberg applied psychology to industry and management. Max Weber is known for his theory of bureaucracy. Vilfredo Pareto is considered “the father of the social systems approach.” Elton Mayo and F.J. Roethlisberger became famous through their studies of the impact...

Words: 296 - Pages: 2