...INTRODUCTION The importance of education, as a dynamic and strong apparatus for developing people and their society, is increasingly being felt, especially in developing nations of the world including Nigeria. In fact, the belief in the efficacy of education has resulted in increasing commitment to the establishment of schools, colleges and universities and expansion of school enrolment all over the country. Though the area of pupil personnel services has received very little attention in the professional literature, it is an administrative post that is critical to the effective operation of a school district (Duffy, 1990). Because some of the pupil personnel functions such as special education and counseling services are particularly sensitive, they have become areas of increasing concern at all level of education. This paper seeks to discuss the area of function of pupil’s personnel management in the primary school system. MEANING OF PUPIL PERSONNEL SERVICES These are special student services that supplement and support the instructional program. Except in schools with very small enrollments, the main role of the administrator in pupil personnel services is one of integrating these services with instruction and coordinating the various kinds of personnel services. Though the area of pupil personnel services has received very little attention in the professional literature, it is an administrative post that is critical to the effective operation of a school system (Duffy...
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...Chapter One: Introduction to Organizational Behavior Chapter Synopsis This chapter launches the students' study of organizational behavior by providing an overview of management history and the OB field, and by identifying forces that promise to reshape the nature of management. It exposes the how, what, why, and when of organizational behavior, as viewed and practiced by managers. It also identifies the skills and competencies that leaders will need to create the ideal 21st century work atmosphere, such as intelligence, passion, a strong work ethic, a team orientation, and a genuine concern for people. Learning Objectives After completing this chapter, students should be able to: 1. Define in applied terms organizational behavior. 2. Describe the disciplines that have contributed to the field of organizational behavior. 3. Discuss the importance of understanding behavior in organizations. 4. Explain the time dimension model of measuring effectiveness. 5. Explain the relationship between quality and organizational effectiveness. Key Terms power of human resources—The ability to get things done in the way one wants them to be done. globalism—The interdependency of transportation, distribution, communication, and economic networks across international borders. cultural diversity—The vast array of differences created by cultural phenomena such as history, economic conditions, personality characteristics,...
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...zHISTORICAL OVERVIEW OF MANAGEMENT Major objective of treating “Management Theory and Practice” in a concise, interesting, and understandable manner will be to present management history and theory with an emphasis on the future. Most students will be applying the concepts learned here over a period of next many years. Another objective shall be to identify several areas where management concepts are applicable to the personal and professional goal-setting and also to apply the management skills to the challenge of managing the most difficult peer or subordinate – the one that may confront you in the mirror each morning in your professional career. In any treatment of a basic subject like this, there is little that the resource/anchor person can claim to be uniquely his own except his/her tacit knowledge and the presentation style. The write-ups from chapters of recommended text books for this course has also been included and are highly acknowledged. The Intellectual Heritage of Management: Organized endeavors directed by people responsible for planning, organizing, leading, and controlling activities have existed for thousands of years. The Egyptian pyramids and the Great Wall of China, for instance, are tangible evidence that projects of tremendous scope, employing tens of thousands of people, were undertaken well before modern times. The pyramids are a particularly interesting example. The construction of a single pyramid occupied more than 100,000 workers...
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...Ethics - Ethics Imagine a 15 year old student in philosophy class. After discussing why should you or shouldn't you judge other societies, and getting in depth with ethics, the teacher decides to tell a story to the class. She says"..there is a tribe in the Amazon(Brazil) were they show love and respect by cutting body parts.It would be a good sign if your father cuts a finger of a son...." she then asked the class ".... if you end up in the Amazon, would you stop a father cutting a sons finger because in your society is wrong.... Ethics - Ethics Ethics is a topic in which many people or groups of people tend to disregard. There can be many reasons supporting the decisions that business firms or individuals make. In many cases, money or monetary gain can influence people to do unethical things either in the workplace or in everyday life. Ethics can be defined as beliefs that distinguish right from wrong. These beliefs are normally passed down from family so you make the right decisions in the future. Morals are also on the same line as ethics when talking about doing the right thing.... Ethics Officer - ... A code of ethics also helps to empower employees to report unethical behavior witnessed by coworkers or executives within the corporation. Ethics Administrative Agency Another proposal is that the government needs to form an organization that will strictly investigate any serious claims of unethical behavior. Many people may argue that the government already over regulates...
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...World Academy of Science, Engineering and Technology International Journal of Social, Behavioral, Educational, Economic and Management Engineering Vol:7, No:10, 2013 Supplier Selection Criteria and Methods in Supply Chains: A Review Om Pal, Amit Kumar Gupta, R. K. Garg International Science Index Vol:7, No:10, 2013 waset.org/Publication/16944 Abstract—An effective supplier selection process is very important to the success of any manufacturing organization. The main objective of supplier selection process is to reduce purchase risk, maximize overall value to the purchaser, and develop closeness and long-term relationships between buyers and suppliers in today’s competitive industrial scenario. The literature on supplier selection criteria and methods is full of various analytical and heuristic approaches. Some researchers have developed hybrid models by combining more than one type of selection methods. It is felt that supplier selection criteria and method is still a critical issue for the manufacturing industries therefore in the present paper the literature has been thoroughly reviewed and critically analyzed to address the issue. Keywords—Supplier selection, Mathematical Programming. AHP, ANP, TOPSIS, I. INTRODUCTION I N most industries, the cost of raw materials and component parts represents the largest percentage of the total product cost. For instance, in high technology firms, purchased materials and services account for up to 80% of the total product cost....
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...Chapter 1: The business systems of Asia Variety in the regional and general features Civilizational traditions • Confucianism • Taoism • Buddhism • Islam • Catholicism Historical external influences • Colonies • India establishing trading connections, mostly in South East Asia • Chinese who left China and settled as business people in the countries around the rim of the South China sea Periods: 1. 1945-1975 After the retreat of colonial powers, countries needed to reestablish their identity and political structures → hostility + Maoist experiments in China 2. 1975-1997 Relative calm period, stable growth, export to foreign countries, rise in FDI a. Mao’s death: collapse of communism → socialist market economy b. Japanese miracle c. Impressive growth of the South-Korean economy 3. Ersatz capitalism → Asian crisis in 1997: inefficient use of capital was covered up by the availability of easy money from governments, optimistic foreign investors lured by the emerging markets. The system could not keep up the pretence as it became sensitive to a downturn in the economic cycle which hit the region in 1997. → End of easy money and beginnings of reforms. 4. After 1997, reforms: • Improvements to accountability and disclosure in the financing of industry • Reduction of favoritism and corruption during control of licenses and capital • Opening of markets to foreign competition • Adoption of international standards in accounting, trading, IPR • General rise...
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...Case Study Firm: Credit Lyonnais Industry: Banking Countries: France, World-wide International HRM Issue: The internationalization of a bank & the cultural conflicts involved 1) Introduction This study of Credit Lyonnais, one of the world's largest banks with offices in over 60 countries, examines the organisation and human resource management strategies thought necessary to survive the rapid market changes in international banking. Credit Lyonnais provides a particularly good example of a large bank which is determined to succeed through growth in services offered in existing markets and through extending into new markets. Credit Lyonnais has offices on all continents, and in the countries where it has operations, it applies one of two growth strategies: i) organic growth (increasing the activity of its branches and subsidiaries, or opening new branches) ii) acquisitions / mergers (involving either take-overs or purchase of minority interests in local banks). Credit Lyonnais now has 610 offices outside Europe and these are either subsidiaries (where the HRM has a majority shareholding) or associated companies (where the HRM has a minority shareholding). The Credit Lyonnais Group has grown very rapidly over the past few years and will continue to grow with planned expansions on all Continents and in all areas of business. Realizing at an early stage of its expansion that its service and market strategies required an equally strong human resource strategy Credit Lyonnais...
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...valued assets – the people working there who individually and collectively contribute to the achievement of the objectives of the business. The terms “human resource management” (HRM) and “human resources” (HR) have largely replaced the term “personnel management” as a description of the processes involved in managing people in organizations. Human resource management can also be defined as the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. As a change agent, it is concerned with the nature of and regulation of the employment relationship at the level of the workplace and broader society. The human resource management model emphasises. • The need to search for new ways of working • The central role of managing in promoting change • The treatment of...
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...HUMAN RESOURCE MANAGEMENT (HRM) IN THE GLOBAL PERSPECTIVE: THEORY AND PRACTICE. BY UKERTOR GABRIEL MOTI (P.hD.) Department of Public Administration UNIVERSITY OF ABUJA INTRODUCTION Human resource management (HRM) is universal in terms of strategies, policies and processes. The term has gradually replaced personnel management. Managing and developing human resources in the international (global) setting is increasingly recognized as a central challenge, particularly to multinational enterprises (MNEs). Human resource management is both academic theory and a business practice that addresses the theoretical and practice techniques of managing a workforce. While the theoretical aspects of the discipline may also be universal, the same cannot be said of its practice. The paper defines human resource management, the theoretical basis of the discipline, business practice and global or international human resource management. Thereafter, the paper concentrates on global perspective or issues in international human resource management practice. HUMAN RESOURCE MANAGEMENT Human resource management is the strategic and coherent approach to the management of an organization’s most valued assets – the people working there who individually and collectively contribute to the achievement of the objectives of the business. The terms “human resource management” (HRM) and “human resources” (HR) have largely replaced the term “personnel management”...
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...aims to provide food for thought and debate. Part 1 looks at Machiavelli, Fayol and Taylor – three famous theorists who have all passed into management mythology, but whose views are sometimes misunderstood. MANAGEMENT THEORISTS In a three-part series, Dilys Robinson looks at ten influential theorists and assesses their influence in business today Thinkers for the 21st century? NICCOLO MACHIAVELLI, 1469–1527 The end justifies the means achiavelli lived in Florence, where he worked for the Florentine state as a secretary, then a diplomat. His best known work, The Prince,1 is based on his observation of Cesare Borgia – a cunning, cruel and self-seeking man. Machiavelli did not regard Cesare Borgia as an ideal person, but thought that, under him, the Florentines could unite Italy – and this was his long-term goal. In fact, Machiavelli’s tactic did not work, as the Medici (the ruling family of Florence) took exception to what he said, and Cesare Borgia himself also found the work insulting. Machiavelli was essentially a republican, preferring a state controlled by citizens (in his day, citizens made up only a small part of the population)....
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...Traditional Management Styles of the United States versus China Abstract Chinese and Western management styles have varied greatly for many years, but are now beginning to merge. With more and more Western companies opening offices in China, managers are using hybrid styles of management. The combining of Chinese and Western styles of management have helped both companies and managers to become successful. This is due to the positive manager-employee relationships that develop and lead to high job satisfaction. Chinese managers are creating strong relationships and social networks not only within their company, but with other mangers working at different companies throughout the world. Companies that open offices in China often use expatriates to manage employees and set the corporate culture. When using expatriates, companies want to ensure that the very best are sent to work in China. These managers are able to build strong relationships and interact within the Chinese culture and with Chinese managers. The development of combined management styles is what has helped China to become the world’s leader in the current market setting. Traditional Management Styles of the United States versus China Introduction In recent decades, the rapid economic development of Asia is one of the most important events in history. This development continues today, and there is every reason to anticipate that it will continue indefinitely, unless derailed by possible but unlikely...
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...Mission Statement My mission is to continue to drive for excellence throughout my life. I will ensure that I graduate from school with my Bachelors of Science in Accounting degree from DeVry University. My mission is to also enroll in Keller’s Graduate school to get my master in Business and Management. My goal is to work for a successful company in a management position to demonstrate my skills and help the company to drive for outstanding results. I am committed to becoming a successful manager in a retail store or corporate level. I am willing to go above and beyond to reach that goal. I am a driven, compassionate, and hardworking individual. My goal is to one day get marry and have a family. I will be loving and proactive in building and maintaining my relationships with my employees, family and friends, so that I may be considered a successful wife, mother, daughter, sister, aunt, friend, co-worker, and manager. Elevated Speech Hi my name is Carmelia Bell. I am a senior at DeVry. I’m graduating June 30 of this year. I have 4 years of an assistant manager experience. I’m currently working as a team lead at Target. There I have driven my team of becoming number one out of a group of 300 stores of having the highest guest experience score. Our goal was 88% and I led my team of getting a 99% score. I’m looking for company where I can contribute to their company success by driving for outstanding results for them as well. I am a dedicated and hardworking person with the mindset...
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...WHAT IS CORPORATE SOCIAL RESPONSIBILITY OR CSR? For long it was argued that the role of businesses was purely economical and that economics was the parameter on the basis of which their success or failure was to be determined. Corporations, since eons, have been regarded as the providers of jobs, products and services and it was believed that they are only financially responsible and profit making is their only motive. But recent times have seen a departure from that tradition and now CSR is being taken up in a broader societal context, mainly due to globalisation and the change in the ecological balance. They stakeholders i.e. the employees, community, suppliers and shareholders are redefining the role of the corporations. As a result of this particular kind of shift, many organisations have started endorsing the idea of businesses leaving the purely economic front and blending in some societal dimension as well. THE HISTORICAL PERSPECTIVE OF CSR: CSR is not a new concept. It has been there since always though not necessarily by this name. Various ancient scriptures mention that businesses should be run ethically and more importantly, they should benefit the deprived section of the society. It has always been said that those who are privileged must lend a helping hand to those who aren’t. Chanakya, the teacher and guardian of Chandragupta Maurya, in his book ‘Arthashastra’ emphasised that ethical means be used while operating businesses. It is often argued that the level...
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...Running head: MANAGED DIVERSITY MANAGED DIVERSITY AND ITS IMPACT IN A MULTI-CULTURAL WORKFORCE WITHIN THE UNITED STATES A MASTER’S CAPSTONE RESEARCH PAPER Presented to Professor Robert B. Donaldson Division of Public Administration Problems in Applied Public Management In Partial Fulfillment of the Requirements for the Degree of Master of Public Administration College of Business and Public Administration Governors State University By Shari Denise Holloway Winter 2007 Approved: ____________________________________________ Dr. Robert B. Donaldson Date: TABLE OF CONTENTS PAGE ABSTRACT………………………………………………………………………….....4 INTRODUCTION…………………………………………………………………...….5 WHAT IS DIVERSITY ……………………………………..........................................6 WHAT IS WORKPLACE DIVERSITY ………………….………………….….…….7 Corporate Culture and Diversity ………………………………….……………9 DIVERSITY POLICIES AND PRACTICES IN THE WORKPLACE………………14 Workplace Discrimination ……………………………………………………14 Glass Ceiling ………………………………………………………………….15 Affirmative Action…………………………………………………………….16 Equal Employment ……………………………………………………………17 FROM VALUING DIVERSITY TO MANAGING DIVERSITY …………………...18 MANGING A DIVERSE WORKFORCE: A Multicultural Approach ………………18 DIVERSITY FACTOR (THE ISSUES)………………………………………………21 Cultural Collision ……………………………………………………………...
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...behavior requires a multi-disciplinary approach that draws upon decades’ worth of sociological and psychological research. As opposed to human resource management and its related field of study, which focuses on recognizing individual actors’ motivations and controlling their behavior accordingly, the academics and business professionals who explore the science of organizational behavior seek to explain the broader outcomes that these actors produce. Organizational behavior can be broken into two broad categories: “micro-level” dynamics and “macro-level” outcomes. The former concerns the interactions of individuals within small groups tied to a larger organization while the latter concerns the interplay of entire organizations within a sector or industry. Organisational Behaviour: What You Need to Know The study of organizational behavior is a by-product of the Industrial Revolution. Although nominal theories of efficiency have existed since ancient times, early-modern economist Adam Smith is generally considered to be the grandfather of organizational behavior. His seminal work on the division of labor within society, which he defined as a large-scale organization, influenced 19th-century business leaders to organize their increasingly complex firms along similar lines. The activities of two modern social scientists provided the basis for modern organizational theory. Max Weber, a respected German sociologist, observed and codified intra-organizational roles. Later, in...
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