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Managerial Skills

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|TOP-LEVEL MANAGERS Top-level managers, or top managers, are also called senior management or executives. These individuals are at the top one or two levels in an organization, and hold titles such as: Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operational Officer (COO), Chief Information Officer (CIO), Chairperson of the Board, President, Vice president, Corporate head.
1.) RESPONSIBILITIES
Often, a set of these managers will constitute the top management team, which is composed of the CEO, the COO, and other department heads.
Top-level managers make decisions affecting the entirety of the firm.
Top managers do not direct the day-to-day activities of the firm; rather, they set goals for the organization and direct the company to achieve them.
Top managers are ultimately responsible for the performance of the organization, and often, these managers have very visible jobs.
2.) NEEDED SKILLS:
Conceptual
Human Relations
Administrative
Decision Making
Communication

|MIDDLE-LEVEL MANAGERS Middle-level managers, or middle managers, are those in the levels below top managers. Middle managers' job titles include: General manager, Plant manager, Regional manager, and Divisional manager.
1.) RESPONSIBILITIES
Middle-level managers are responsible for carrying out the goals set by top management.
They do so by setting goals for their departments and other business units.
Middle managers can motivate and assist first-line managers to achieve business objectives.
Middle managers may also communicate upward, by offering suggestions and feedback to top managers. Because middle managers are more involved in the day-to-day workings of a company, they may provide valuable information to top managers to help improve the organization's bottom line.
Middle managers may supervise only a small group of employees, or they may

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