...organisation I am now going to talk about a business for my task. The business that I choose was Cafeeast Oxford, I am going to talk about the relationship between different processes and functions for the organisation. Process – A process is a collection of related tasks introduced in response to an event that achieves a specific result for the customer of the process Function – this is an activity that is natural to or the purpose of a person or a thing. Aims/Goals – In my business, the aim and objective of Cafeeast is to become a recognised business, for this to enable as a business we would need to do more advertising so it can attract our customers which subsequently can spread to the wider community. Also the important thing in a business which is to keep customers happy making sure that they are comfort in their zone while they are waiting for their food to be served. Making a good image on a brand name can gather a lot of potential customers to visit the business. The important thing in a business is to make it the best out of all your competitors to sell high quality products such as fresh food fast which will give the urge to customers to come. Structure – There are three main types of pyramid organisation structures, functional product and matrix. In a functional organisational structure the company arranges its departments by various like, finance, accounting and marketing. The business I choose is a small business which means the organisation structure...
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...Your own Contribution: When forming a business everyone that is involved in it must play some part in the business and show what they can bring to the business and how they are going to make it better with that person being in it. Everyone must have their own type of strengths so that they are part of the business for a reason. With Festination we all have our own individual strengths and weaknesses which all balance out good as a team as where one person is weak in a certain thing the other classes that weakness as one of their strengths. In our group all together we bring good organisation skills, leadership, professional standards and more. Technical and Operational Skills: Every type of business will have their own set of skills and attributes the workers bring to the business to make it unique to others in some sort of way. In our business Festination we all bring some sort of technical and operational skill which helps us all and makes us work better when we are together. It was important for us to identify what set of skills our business needed in order for it to function and work properly with all 3 of us playing some part in the job. Management: Being able to manage and motivate your team at work is very important, a good manager will be able to lead their peers in the right direction and show good communication to them and also to the suppliers or customers they deal with on a daily basis. It is also important for the manager to have some sort of general knowledge...
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...MANAGING BUSINESS RELATIONSHIPS 1. Introduction 1.1. General issues about the reviewed book………………………………………... 3 1.2. Purpose and structure of this essay……………………………………………... 3 2. Summaries of the chapters of the book 1. 2.3. Summary of the chapter 1: IMP and the Interaction Approach..................... 4 2.4. Summary of the chapter 2: The manager and the Network............................ 6 2.5. Summary of the chapter 3: The Manager and the Relationship.................... 9 2.6. Summary of the chapter 4: Relationship with Customers.............................. 12 2.7. Summary of the chapter 5: Relationships with Suppliers............................... 13 2.8. Summary of the chapter 6: Distribution Business Networks.......................... 15 2.9. Summary of the chapter 7: Technology and Business Networks................... 16 2.10. Summary of the chapter 8: Managing in Networks........................................ 19 2.11. Summary of the chapter 9: SO WHAT DOES IT ALL MEAN?.................. 20 * 3. Assessment of the value of the book………………... 23 1. Introduction 1.1. General issues about the reviewed book. This book named Managing Business Relationships was written by David Ford (University of Bath in the UK), Lars-Erik Gadde (Charlmers University of Technology in Sweden), Hakan Hakansson (Nordic School of Management in Norway)...
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...Managing Business Activities to achieve results Lecico Egypt Ceramic Task 1: 1.1 evaluate the interrelationship between the different processes and functions of the organization Introduction * Lecico is one of the world’s largest sanitary ware manufacturers and a significant tile producer in Egypt and Lebanon. With over 50 years of operation, Lecico has developed into a major exporter by producing competitively priced sanitary ware to exacting European quality standards. * Today, Lecico is one of the largest suppliers of sanitary ware to Europe and the Middle East. A business process * Is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers It may often be visualized as a flowchart of a sequence of activities with interleaving decision points or as a Process Matrix of a sequence of activities with relevance rules based on data in the process. How do Organizations Improve? * Major changes must start at the top * Ultimately, everyone must be involved * Effective change requires a goal and knowledge of the current process * Change is continuous * Change will not be retained without effort and periodic reinforcement * Improvement is continuous Why Business Process Management? * Symptoms of Poor Business Process Management and Design * No standard process/method for addressing how to define business requirements...
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...This manual will help guide any human resource manager how to adminster the dynamics of a business analyst position. This manual will also enable the HR professional in the four functions of job analysis, selection process, orientation and training, in order to help the organization meet it’s goals for the business analyst position. Executive Summary As a human resource manager it is important to identify the organization’s goals and requirements. A successful HR manager will use this information to effectively manage the aptitude of the personnel to achieve the company’s target. The key factor in doing so is to properly staff the company for the jobs that must be completed. Staffing can be extremely intense because the company depends on the HR manager to find the best qualified person to match each job within the organization. This guide focuses on the necessary steps to hire someone for a business analyst position. There are four functions that are crucial in the hiring process: Job Analysis, Selection, Orientation & Training. The first method is the job analysis. “Job analysis is sometimes called the cornerstone of HRM because the information it collects serves so many HRM functions. Job analysis is the process of obtaining information about jobs by determining the duties, task, or activities of those jobs,” is stated by Bohlander and Snell the authors of Managing Human Resources. (Bohlander and Snell, 2007 p. 144) The second method is the selection process...
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...Contents Acknowledgement 4 Introduction 5 TASK 01 6 UNDERSTAND THE IMPORTANCE OF BUSINESS PROCESS IN DELIVERING OUTCOMES BASED UPON BUSINESS GOALS AND OBJECTIVES. 6 1.1 6 Evaluate the interrelationship between the different processes and functions of one of the following companies. 6 Interrelationship between supply chain and procurement department and other departments 6 1.2 9 Justify the methodology to be used to map processes to the organization you have selected in question 1.1 goals and objectives. 9 Process identification 9 Information gathering 9 Interviewing and mapping 10 Analysis 10 1.3 11 Evaluate in own words the output of the process and the quality gateway for the company selected in 1.1 11 output of the process 11 Environmental sustainability 11 Quality gateway 12 Task-02 13 BE ABLE TO DEVELOP PLANS FOR OWN AREA OF RESPONSIBILITY TO IMPLEMENT OPERATIONAL PLANS. 13 2.1 13 Design plans which promote goals and objectives for own area of responsibility for internal and external customers for short term and long term plan. 13 Become clear on the result you would like to realize 13 Break objectives into small 13 Determine the objectives for every goal 13 Put your goals and objectives into time frames 14 Review your goals 14 Put your list in a very place that's simply accessible 14 Return to your lists when every time frame 14 2.2 15 Write objectives which are specific, measurable, achievable, realistic and...
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...Managing Business INDIVIDUAL ASSIGNMENT BM027-3-2 Instruction: Marks will be awarded for good presentation and thoroughness in your approach. Referencing Code: If you use some code, or ideas for code, which are taken or adapted from another source (book, magazine, internet, discussion forum, etc), then this must be cited and referenced using the Harvard Name convention within your source code. Failure to reference code properly is considered as plagiarism. Complete this cover sheet and attach it to your project. * This project is to be attempted by an individual. Student declaration: | I declare that: | 0 We understand what is meant by plagiarism 1 The implication of plagiarism have been explained to us by our lecturer 2 This project is all our work and we have acknowledged any use of the published or unpublished works of other people. | Student’s Signature: | Date: 26 NOVEMBER 2012 | Intake | UC2F1208BIS | Project Title | Question 2 | Name | LAI JIUNN JINN | TP026057 | Hand in Date | 26 November 2012 | Lecturer | Ms.DARLINA BINTI AWANG MOHDAR | Word count | 2107 words | Table of Contents Page Abstract 2 Introduction 3 What is Quality? 4 Importance of Quality 5 Customer Satisfaction 6 Personal experience 7 Recommendation 9 Conclusion 10 References 11 Abstract My purpose of this research is to discuss how good or bad quality can affect customer satisfaction and their experiences. At the same time, I go in depths...
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...HUMAN RESOURCE MANAGEMENT INSTITUTE PEARSON BTEC HND IN BUSINESS – HRM/MANAGEMENT UNIT NO: 15 UNIT TITLE: MANAGING BUSINESS ACTIVITIES TO ACHIEVE RESULTS UNIT CODE: J/601/0946 NAME: MOHAMED ABOOBUCKER JAZEER AHAMED ASSIGNMENT TITLE: MANAGING BUSINESS ACTIVITIES Introduction The Managing Business Activities has included term Managing and Business Activities. The Business Activities is any actions undertaken by individuals or companies, such as buying, selling, marketing, or any activity that is engaged in for the primary purpose of making a profit. Business activities can include things like operations, marketing, production and administration. Also known as business operations, Managing Business Activities is, The Business Activities effectively managing by the related parties to achieve the organizational goals and objectives. This module will be cover all over the part of Managing Business Activities with suitable examples. LO1 1.1 Organizational Process Organizing, like planning, must be a carefully worked out and applied process. This process involves determining what work is needed to accomplish the goal, assigning those tasks to individuals, and arranging those individuals in a decision‐making framework (organizational structure). The end result of the organizing process is an organization - a whole consisting of unified parts acting in harmony to execute tasks to achieve goals, both effectively and efficiently. A properly implemented organizing...
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...Managing Business Ethics Ask business managers how to manage business ethics and they are bound to receive many answers or quizzical looks. How can managers educate employees about the importance of business ethics in the company? Integrating business ethics into an organization, one must first be able to understand business ethics. Trevino and Nelson’s textbook, “Managing Business Ethics Straight Talk About How To Do It Right” (2011), introduces students to this topic. As a result of many scandals in large corporations today, business ethics is fast becoming an important subject to many business professionals. Not only do they have to learn what constitutes ethical responsibility, but they also have to “understand and manage” (p. 2) it. Companies while trying to uphold a reputable image, slip when there is a profit to be made, and this results in disasters such as the “no doc loans” or “liar loans” (p. 6) and the resulting crash of the housing market. Agencies need to be in place to ensure people are not taken advantage of and coerced into loans that they cannot realistically afford. Trevino and Nelson define “ethical behavior in business as “behavior that is consistent with the principles, norms and standards of business practice that have been agreed upon by society” (p. 19). Many standards and policies were translated into laws, but there are also some behaviors that cross into the ethics realm not considered illegal. Also, some behaviors illegal in the United...
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...Managing Business Activities to Achieve Results Edexcel BTEC level 4 in AMS-LONDON College By Lodoisambuu Bazar To Francis Nwofor Table of Content Task 1 1.1. Evaluate the interrelationship between the different processes and functions of the organization 1.2. Identify and justify the methodology you would use to map processes to the organization’s goals and objectives 1.3. Evaluate the output of the process and the quality gateways Task 2 2.1. Design plans which promote goals and objectives for own area of responsibility 2.2. Write objectives, which are specific, measureable, achievable, realistic and time based to align people and other resources in an effective and efficient way 2.3. Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organizational standards of quality 2.4. Carry out work activities meeting the operational plan through effective monitoring and control Task 3 3.1. Design systems to manage and monitor quality standards specified by the organization 3.2. Demonstrate quality culture to ensure continuous monitoring, evaluation and development of the process 3.3. Recommend improvements which align with the organization’s objectives and goals and which result in improvements 3.4. Report on the wider implications of proposed changes within the organization Task 4 4.1. Carry out risk assessments as required by legislation, regulation and organizational requirements ensuring appropriate...
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...Overview of Management Sharvon Jackson MMPBL/502 – Managing the Business Enterprise December 20, 2010 Micheal Barker Overview of Management Kudler Fine Foods is a gourmet specialty store that originally started in La Jolla, California and has added two other locations in the Southern California and San Diego area. It is apparent that Kudler was managed efficiently in the beginning to the success of the opening of new stores. They are an example of an organization which is made up of different departments who work together to ensure the success of the organization. To get a better understanding of Kudler Fine foods, an analysis of their management structure will be completed, how technology and internet is made useful in the organization and how the Porter’s Five Forces Model can be applied to Kudler’s operations. Management functions and responsibilities As president of the organization of Kudler Fine Foods, Kathy Kudler has a critical role to perform in the company. As Kathy has started the company and is the president, she has the responsibility of creating a vision for the company to follow and to set goals company wide for all employees to follow and uphold. To assure that the goals are evident for all to see, the Mission Statement for Kudler is posted on their website. The second tier of management at Kudler consists of three directors that have various duties to the organization. These three tactical managers are in charge of translating the vision...
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...1. | Which of the following is NOT true about an organization's strategy? A. | Strategy determines how an organization will compete | B. | Strategy is implemented through projects | C. | Only top management must understand strategy | D. | Project selection should be clearly aligned with strategy | E. | Project management plays a key role in supporting strategy | | 2. | A project selection process that is strongly linked to strategy results in A. | The most profit. | B. | Better utilization of the organization's resources. | C. | More projects. | D. | A larger and more diverse organization. | E. | Stronger core competencies. | | 3. | Which of the following is NOT true about organizational politics? A. | Project managers should not engage in organizational politics | B. | Politics can have a significant influence on which projects receive funding | C. | Politics exist in every organization | D. | Politics can influence project selection | E. | Politics can play a role in the aspirations behind projects | . | 4. | Which of the following terms is often used to denote a project that a powerful, high-ranking official is advocating? A. | Sacred cow | B. | Pet project | C. | Political necessity | D. | Special undertaking | E. | Strategic ploy | | 5. | Why do project managers need to understand their organization's mission and strategy? A. | To reduce project duration...
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...Learning Outcomes You should be able to: Appreciate the different management theory and practice from the era of scientific management to contingency theory. Demonstrate knowledge of the underlying concepts and principles related to entrepreneurial and management activities. Deliverables This assignment represents 30% of the total INCOURSE marks for this module. The deliverables: A report of 1,000 words. You should state the number of words used on the cover of the assignment. You may include diagrams or figures, reference and bibliography lists and any appendices without word penalty. The standard sliding scale of penalties for excess length will be imposed as follows: |1 -10% excess |no penalty | |11-20% excess |3 marks reduction | |21-30% excess |6 marks reduction | |31-40% excess |9 marks reduction | The report must follow the standard academic format: • Font type: Times New Roman • Font size: 12 pts • Line spacing : 1.5 Instructions CHOOSE ONE (1) OF THE FOLLOWING QUESTION: Question 1: Follow the steps below: a) You are required to select any ONE (1) organisation from the list provided by your lecturer. b) Next, you are required to select one of the categories of a set of 2 management viewpoints From Table...
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...Leadership: Managing Director of Hayasa In a small team of strangers, like the one thrown together for this module, the Managing Director should be the source of leadership and control over numerous responsibilities and functions of their team. • They should pursue the successful completion project goals. • They should keep the team motivated and happy, • They should ensure that the team is giving sufficient effort to the task. The Managing Director should be the most influential and important member of Hayasa car company. The behaviour of this person directly affects the behaviour of his or hers group members, therefore they must show certain key traits and attributes which will exert their leadership and control into the performance of the team, but also themselves. For Hayasa, the leadership was the key factor which influenced and built the group dynamics, the behaviour and motivation of the members during the practical, but also is what I believe the key problem to our lack of success in three years of trading. “The power and influence perspective focuses on the use of power by effective leaders. Two major themes have been identified: a) social power: how leaders influence followers (b) social exchange: discusses the give-and-take relationship between leaders and followers through which leaders are themselves influenced as they try to influence others” (Bensimon et al., 1989) My questions on the lack of social power our Managing Director would...
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...trust and loyalty were important to the company? The managing director focused on gaining the employees trust and loyalty as he considers these factors were most important to the company. He worked extremely hard on gaining employees/workers trust and loyalty and also expected that they will also remain loyal and trustworthy towards the company. In NCR employees are well educated and also have good knowledge that is related to that particular business. The company encourages its employees to get education and also provides education to them by sponsoring it. The company is more focused on current employees rather than hiring new employees and that’s how employees does not get the feeling of insecurity. This particular issue also enhanced the trust and loyalty issue of them. The managing director communicates and interacts constantly with the employees. They also get the opportunity of presenting innovative thoughts and ideas. The flexible and friendly work environment of NCR helps enthusiastic employees to committed towards their their task. NCR ensures friendly and interactive work environment and also provides open-door policy within the organization to bringing all people together. The managing director is accessible to the employees and he visits the employees whenever he feels and employees can also do the same by visiting him frequently. He goes to shopfloor frequently to meet and communicate with them. The managing director is quite flexible and considerate towards his...
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