...Number: Unit Title: Unit Code: Credit Value: QCF Level: BTEC Higher National Diploma (HND) in Business 22 Managing Human Resources F/601/1268 15 4 Writer of the brief: Internal Verifier name: Dr K Hoodless Dr M Rahman Learning outcomes and criteria covered by this assignment: All pass criteria All merit descriptors All distinction descriptors Key dates: Assignment distribution date to learners: Assignment submission date for TASK 1 & 2: Assignment submission date for TASK 3 & 4: Assignment returns date to learners (if applicable): 14 May 2013 21 June 2013 02 August 2013 10 September 2013 Page 1 of 12 BTEC HND in Business/ Managing Human Resources/May 2013 -BLANK PAGE- Page 2 of 12 BTEC HND in Business/ Managing Human Resources/May 2013 Introduction The aims of this assignment are to measure the outcome of students’ learning in terms of knowledge acquired, understanding developed and skills or abilities gained in relation to achieve the learning outcomes. The aim of this unit is to develop an understanding of the theory and practice of human resource management focussing on current human resources practice and the impact of topical issues and legislation. Edexcel Grading Criteria The assignment/portfolio will be assessed according to the following grading criteria: PASS Criteria: LO 1 Understand the different perspectives of human resource management 1.1 Explain Guest’s model of HRM (P1) 1.2 Compare the differences between Storey’s definitions...
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...changes or challenges and discuss in more detail” The Human Resource managers of today are faced with a multitude of contemporary changes and challenges, these changes and challenge lie within areas of: There are significant changes regarding ‘Industrial Relations’ with specific concerns around reduced job security and the demand for greater labor flexibility (Stone, 2013 p.7). Human Resources face challenges surrounding ‘Globalization’, where there is an increased flow of skilled and unskilled workers coming in and out of Australia and the high demand for skilled foreigners to work in Australia on specific Australian projects (Stone, 2013 p.7). Human resource managers need to be aware of ‘The Changing Work Culture’, which characterizes the push for a fresh corporate culture, which promotes flexibility, increased employee involvement, trust, performance and the attraction and retention of skilled and educated workers (Stone, 2013 p.7). Human resources also face both changes and challenges in the area of ‘Workforce Demographics’, as there is an increase the multigenerational workplace, with the elderly working longer past retirement age, The increasing number of highly skilled female workers and a greater number of females being in professional and managerial positions (Stone, 2013 p.7). Human resources face the contemporary Challenge surrounding the issue of ‘Remuneration’ specifically, where human resources struggle to bridge the gap between pay rate and individual...
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...Different between personnel management and human resource management Human resource management is the new version of personnel management. There is no any watertight difference between human resource management and personnel management. Personnel management is regarded to be more administrative in nature. Personnel management basically deals with the employees, their payroll and employment laws. On the other hand , human resource management deals with the management of the work force and contributes to an organization’s success. First, personnel management is a traditional approach of managing people in the organization. Human resource management is a modern approach of managing people and their strengths in the organization. Second, personal management focuses on personnel administration, employee welfare and labor relation. Human resource management focuses on acquisition, development, motivation and maintenance of human resources in the organization. Third, under personnel management, personnel function is undertaken for employee’s satisfaction and than under human resource management, administrative function is undertaken for goal achievement. Fourth, personnel management focuses on increased production and satisfied employees and human resource management focuses on effectiveness, culture, productivity and employee’s participation. After that, personnel management can be consider as reactive , in the sense that it provides...
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...| Managing Human Resource | [Type the document subtitle] | | Author: Zhang, Zidong | ID: 20493959 | E-mail: smillence1992@gmail.com | | 10/3/2012 | Table of Contents 1.0 Introduction 2 2.0 Business Processes Automation 2 2.1 Establishing Positions 2 2.2 Position Transaction 2 2.3 Position Posting 2 2.4 Position Filling 3 2.5 Evaluating Employees’ Job Performance 3 2.6 Awarding and Recognition 4 2.7 Enrolling Employees in Benefits Plans 4 2.8 Managing Employee Records 4 3.0 Business Intelligence 4 4.0 Conclusion 6 Bibliography 7 1.0Introduction Every year, organizations spend much on attracting, training and retaining talents. According to research results, many new employees tend to leave their jobs in a few years and staff turnover costs the organization a big fortune. The Smart Business Consulting Inc. is now suffering a high turnover rate in management positions. In this report, I will use some information system to help the company better manage their human resource. Some automation business processes will also be demonstrated and explained. 2.0Business Processes Automation 2.1 Establishing Positions When establishing a job position, a position description is required to clarify the duties assigned to the position. The description should be clear enough for better determination of job classification, payment level, and hiring criteria. Based on the job duties, a proper classification of the position should be made...
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...Chapter 13 Managing Human Resources in an International Business Learning Outcomes Chapter Outline The Internationalization of Business How Intercountry Differences Affect HRM Improving International Assignments Through Selection Training and Maintaining International Employees International Labour Relations Safety Abroad Repatriation: Problems and Solutions After studying this chapter, you should be able to: Explain how to improve international assignments through employee selection. Answer the question, “What sort of special training do overseas candidates need?” Discuss the major considerations in formulating a compensation plan for overseas employees. Describe the main considerations in repatriating employees from abroad. Managing Human Resources in an International Business 2 The Internationalization of Business More and more Canadian-based companies are conducting their business in other countries. Huge global companies like Noranda, Labatt’s, and Molson’s have long had extensive overseas operations. Global changes such as the rapid development of demand in the Pacific Rim and other areas of the world means that business success depends on the ability to market and manage overseas. Of course, to foreign companies like Toyota, Canada is “overseas,” and thousands of foreign firms already have thriving operations in Canada. Increasingly, companies must be managed globally, which confronts managers with several challenges. First, the number of their...
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...The Human Resource Management models contains all Human Resource activities. When these activities respectively are carried out efficiently it will result in a competent and willing workforce These models establish the need for people to be recruited and developed, which in turn will enable them to achieve the organizational goals and maintain performance. HRM models can be termed as Harvard model, Michigan model and more recently introduced Guest comparative model respectively. Hard human resource management Here Workers are considered a resource that needs to be controlled in order to achieve the best possible profit and competitive advantage. The Michigan model. This focuses on hard HRM, because it outlines the importance of treating employees simply as means to achieve organizations strategy or as a ‘pure’ resource. Thus characteristics of hard HRM is seen in this Michigan model. Here it follows task focused employee approach which has highly defined and narrow job design and usually employees are strictly guided. Jobs are usually repetitive, shows a hierarchical culture no defined career progression offered. It defines that people should be obtained cheaply, used sparingly and developed to be exploited fully. It says that internal human resource policies should have a tight fit to the external business strategy of the organization, and thus known as ‘matching model’. The Michigan model states the different business strategies found and relates them to contrasting...
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...Managing Human Resources Course Code: 4200 Chapter One: The World of Human Resource Management pages 1-28 Human resource management (HRM) The process of managing human talent to achieve an organization’s objectives Human capital: The knowledge, skills, and capabilities of individual that have economic value to an organization. Skills that people bring with them Six Sigma: A set of principles and practices whose core ideas include understanding customer needs, doing things right the first time and striving for continuous improvement Reengineering: rethinking and radical redesign of business processes to achieve dramatic improvement in cost , quality, services and speed Outsourcing: contracting outside work that was formerly done by employees inside the company Change management: bring about and managing change at both the organizational and individual level Proactive Change: Change initiated to take advantage of targeted opportunities Globalization: Opening up foreign markets to international trade and investment Reactive Change: Change that occurs after external forces have already affected performance Corporate Social: The responsibility of the firm to act in the best interests of the people and communities affected by its activities Collaborative Software: Software that allows workers to interface and share information with one another electronically Human Resource Information System:...
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...1. Human Resource TOPIC THIS PAPER IS ABOUT: This research paper is talks about managing human resources globally and solving HR issues in a world of global competition. 2. HOW THE TEXTBOOK COVERS THIS TOPIC: In the past few decades, more and more companies are entering global markets by building facilities in various countries and exporting their goods. Since the companies set up their operations overseas, it would decrease their operating cost and attract more new customers. On the other hand, according to the textbook (p.458), the international business increase and change the demands on human resource management, and companies and employees have to understand the different cultures and laws in foreign countries. As the textbook (p.462) says, there are four factors affecting HRM in the global markets, and they are culture, education, economic systems and political-legal systems. Among these four factors, the culture would be the most significant consideration if the companies operating facilities overseas. According to the textbook (p.462), culture often determines the other three international influences and the effectiveness of various HRM practices. For example, people with different culture background would have different opinions about how decision should be handled and what motivates employees. Additionally, according to Geert Hofstede study of culture, there are five dimension of culture, and they are Individualism/collectivism, power distance concerns, uncertainty...
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...The language of ‘culture’ in relation to organisations and to organisational change has become increasingly commonplace since the publication of a number of popular management books in the 1980s (Peters and Waterman1982; Deal and Kennedy 1982; Handy 1985). Culture is in principle a lens through which an organisation can be understood through an appreciation of an organisation’s behaviour, rituals, beliefs, shared ideology and unspoken assumptions. Chris Hendry (1995) in his book Human Resources Management asks us to examine organisational culture in distinct sub categories. Hendry states that organisational cultures are never fully aligned, intrinsically complex and contain multidimensional subcultures. He believes that in identifying how these cultures behave an organisation can gain both a positive and a negative understanding on the effect the culture has on the staff and the work place. In order to provide a reasoned analysis of what is good and what is detrimental to the organisation of Apple this paper will use the principles of Hendry and look at individual aspects of the Apple culture in particular relation to Communication & Trust, leadership, recruitment and performance reviews. Communication & Trust Despite high competition Apple has been successful in developing a culture that is flexible and robust to meet the demands of a turbulent demanding market. The leaders within Apple have developed over the years a culture that is person centred with...
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...1. Human resource management consists of numerous activities. What areas were illustrated by Sam’s schedule on this particular day? Sam would like to plan his activities ahead in an organized manner but what he ends up doing is reacting to the multiple issues that arise throughout the day as a result of one unfortunate unplanned incident after the next. Although that is obviously not the best way to perform while feeling you are doing your job effectively it is probably the way that most people operate each day at work. There were many tasks Sam was pulled into handling throughout his day. Upon arriving at work Sam was approached by Al about a new worker not showing up for work on the dock. At this point Sam was responsible for finding someone to fill in. Once Sam arrived at the HR office he had to work out a payroll situation. At Sam's desk he was approached with the mail. Opening the mail was disrupted by a phone call regarding a complaint the plant manager had about his administrative assistant, he is looking for a replacement. He returned to his initial task of finding a fill in for the dock. Before he completed that task his attention was diverted to termination reports. Sam answered the phone before he had a chance to consider the termination reports which resulted in Glenna Johnson reminding him of the importance of another task he needed to address regarding unsolved grievances. She was annoyed when he mentioned he did not have time. Again, before considering...
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...Unit 13 Managing Human Resources in Health and Social Care 1.1 Explain the factors to be considered when considering the recruitment of individuals to work in health and social care The first factor to be considered when planning employment is the overall aim of the recruitment with a particular focus on what the organization wants to achieve. For example, whilst some recruitment may be to replace an existing worker due to retirement or career advancement, other recruitment may be due to the creation of a new job role. In the latter case, the organization needs to have a clear understanding of the skill set, competence, education and experience levels of the individual they want to recruit. From this, the organization then needs to consider the availability of workers, that fulfill the job requirements, that either already work for the organization or who reside within the area. If such workers are not available, the organization must then consider the financial implications associated with either training individuals to the required levels or offering remuneration and relocation incentives to encourage skilled workers in from other areas. Once these decisions have been made, the organization then needs to consider how to attract the right candidates for the available roles. Advertisement of jobs in areas where there are adequate skilled workers in the local area is commonly carried out in local newspapers and in the local Job Centre, however, where this local skilled...
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...1. What skills does Black think employees need to work successfully in the area of HR? Case1 – The skills that Black thanks employees need to work successfully in HR is for them to be commercial, challenging, and focused on delivery and excellence. They must also understand change and transformation, excel at operations, and balance tactical and strategic thinking and acting. They will have to be able to manage and navigate organizational complexity and ambiguities and not be afraid to say no in order to establish boundaries with the business. I agree with what Black says but I also feel you need to have good communication skills and more importantly, listening skills. You need to take the time to listen to others and see how they are doing and see if they know of any ideas or areas where things can improve. 2. What are some of the outcomes of the company’s new HR strategy? Case1 –The outcomes of the company’s new HR strategy has been great. Early on there were some employees that were unsure about the charges, especially the long-time employees that were used to the old ways. Now everyone sees how it has helped the company and everyone is happy and enjoys working for Lloyds. Another outcome is that the company is being recognized outside the firm. Lloyds was in the Sunday Times top 100 Best Companies to work for in the UK. It was also UK’s top 40 Business Brands by an independent researcher. Lloyds is doing very well and the employees are very happy. I would...
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...Chapter 1: Human Resources in a Globally Competitive Business Environment ------------------------------------------------- Applying Your Knowledge Employee Participation and Customer Satisfaction* Case1-1 “Joe and I virtually share everything. We sit together. We’re in meetings together. We’re together even we’re apart.” So says R. Timothy Epps, vice president of people system at Saturn Corporation. The partner to which he refers is Joseph D. Rypkowski, a vice president of the United Auto Workers (UAW). This partnering between management and labor is the crux of Saturn Corporation’s revolutionary idea. Not only are Epps and Rypkowski “paired,” but so are Skip LeFauve, Saturn’s president, and Dick Hoalcraft, the UAW’s top boss. From the top management level down through the ranks, both represented and non represented workers have partners, and, unlike many other organizations with adversarial labor-management relations, the UAW and Saturn’s management work together as teams in virtually every facet of the operation. According to Epps, We’re committed tom an entirely different set of beliefs. One is to have UAW involvement in all aspect of the business. The other crucial principle is that we believe those people affected by a decision should be involved in that decision.” Saturn Corporation is a wholly owned subsidiary of General Motors (GM). Its market share in the U.S. is down to 31.5 percent, and GM, the largest industrial corporation...
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...Figure 1 | World Population: 1950 to 2050 | | | | | | | Figure 2 | World Population Growth Rate: 1950-2050 | | | | | Figure 3 | World Birth Rate from year 1970 to 2010 | | | | | Figure 4 | World Fertility Rate from Year 1970 to 2010 | | | | | Figure 5 | World Life Expectancy | | | | | | | List of Figures The relationships between employers and employees had changed to a point where employers seem to be more concern and rely on employees. This happened because the employers are worried about not getting enough workforces in the future. The projection of world population for the next few decades will continue to increase. But the problem is the proportion of elderly had increased more than new births. Trend in World Population According to the U.S. Census Department (2011a), the world population is increased from 2.5billions of people at year 1950 to 6billions of people at year 2000 and the figure is projected to increase to more than 9billions of people by year 2050. Indeed, the figure is increasing but the question is how much it had expanded and how much will it expands in the future. Figure 1 However, the world population growth rate is declining in general. Figure 2 demonstrated the world population growth rate. Generally, the world population growth rate had undergone inconsistent from year 1950 to 1990. The growth rate was declining from 1.5% at year 1990 to 1% at year 2010 and it is projected to continue decline to 0.5% by year...
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...Primery Research Proposal 1. Proposal topic name approved by your Supervisor : Ans : yes 2. The name of the topic is mentioned in the order form : Ans : yes 3. The name of the approved topic to work has given below : Ans : An evaluation on pricing strategy of online Marketing and its impact on customer demand management - A Case Study of Adidas UK Please amend the title as per feed back provided by the tutor. Please strictly follow the structure and guidelines. Order Id: EHUK4113 Please read the additional requirements (Please add research hypothesis). NOTE: Please read carefully sample proposal, Marks sheet and guidelines. - need proper Gantt chart like sample attached - need to check how they give marks (mark sheet) so that client can get more marks Page 1/6 Primery Research - need nice presentation, need page numbering and proper table of content - Please check tutor's feedback on proposal A and fix the proposal accordingly. 4. The aim, objectives and research questions of the Proposal are already approved : Ans : yes 5. The attachment of already approved aims, objectives and research question details has already sent in the order form to follow throughout the research : Ans : yes 6. All the documents send in this regards are properly visible, readable and understandable : Ans : yes 7. A structured outline of the Proposal has provided by the SUPERVISOR : a. Number of journals : Ans : 18 b. Number of books : Ans : 4 c. Number of websites...
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