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Managing It

In:

Submitted By jitendrak
Words 1703
Pages 7
1. I vs T
1. Information Technology revolution was mainly focusing on Technology till now. The next revolution will be concentrating on the meaning of Information and its usage.
2. Once the Actionable Information is available, the management process should use it and Act.
3. Information should be used to redefine the tasks the decision process will be greatly improved.
Example: Dell used the “INFORMATION” very well in its IT systems and obtained a competitive advantage.
2. Operational Systems and Analytical systems

Factor Operational Systems Analytical Systems
Usage Definitely need to be used. Carry ‘bread and butter’ operations of the company Not mandatory to be used. Enable employees to do the job better
Cost Fixed cost. Cost is justifiable. No ROI The ROI is zero if system is not used
Requirements Requirements are well defined Very fuzzy requirements
Importance Efficiency is the top most
(measurable) Effectiveness is the top most
(not measurable)
Data type Internal, hard data(historical) External, soft data(future)
Data quality Complete. Timely. 100% accurate For what decisions, the data is going to be used?
Balance quality of data with cost.
Satisficing data is enough.
Design process Waterfall Spiral
Implementation Full scale at first go-live Evolves due to changes in environment. Implementation will not be completed.
User responsibility End users of an agreed system Analytical systems are owned and driven by users.
Example Credit card Transaction processing system Succession Planning system
3. Why Analytical systems are a different breed
1. Analytical systems need not be mandatorily used.
2. They help the employees to do their job better.
3. The users should recognize that business cannot function as usual and they should have the desire and ability to change how they do their jobs. The usage of analytical systems depends on this.
4.

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