...Group Discussion 2 – Managing Difficult Personalities The “Dominator”, the “Multi-Tasker”, and the “Rambler” are both a frustration and a distraction to the project team. They can demoralize the team by expressing negative opinions; derail productive discussions by preventing other team members from contributing their own ideas, and cause meetings to go off track and reduce efficiency. These team members all have a negative effect on the group dynamic. If Nancy does not address these issues, these people may undermine the success of the project and diminish Nancy’s authority as the project manager. Going forward, Nancy should take a pro-active approach to managing her team. Strategies that she can use for individual personality types include: For the Dominator: * Adopt a nominal group discussion technique. In this discussion model each member is asked to respond in writing to a question about the project. Nancy then opens the discussion by asking each participant to share one - and just one - of their comments/suggestions in turn. Nancy will record the ideas on a flip chart for group discussion once all ideas have been brought forward. The discussion continues around the table multiple times until there are no more new ideas or comments to contribute. * Wrap up the meeting with a “round robin” discussion inviting everyone’s feedback on the discussion, progress made and next steps to be taken. * Meet one on one with the “Dominator” and discuss the problem...
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...[pic] Diploma of Business BSB50207 |Course Code & Title: |BSB50207 Diploma of Business | |Unit Code & Title: |BSBADM502B: Manage meetings | |Assessments Type |Knowledge Test | |Assessment No: |Two | |Delivery and Assessment Mode(s) |Classroom | |Term |One | |Unit Duration |Three Weeks | Assessment 2-Knowledge Test BSBADM502B: Manage meetings BSB50207 Diploma of Business Version 2.0 Australis Institute of Technology and Education ABN 17 120 701 911 Address Level 2, 25 George St, Parramatta, NSW 2150 AUSTRALIA P +61 2 9633 1222 F +61 2 9633 1888 E info@australisinstitute.nsw.edu.au W www.australisinstitute.nsw.edu.au RTO Name: Australis Institute of Technology and Education National...
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...MANAGE MEETINGS Following is the assessment that I have prepared of managing the meeting that are held in my business. The purpose of this assessment, I am successfully running a Pizza shops that has two branches; one in a campbellfield plaza and other shop is in Pascoe vale area. Following are the required details of the business. Business Type: food store Business Name: Pizza shop Menu: Our menu will include 4 sizes pizzas with various combination of topping, additionally bread sticks, bear and soda will be included in the initial menu offerings. Services: pizza shops offers high quality pizza to growing community that currently has limited availability to delivery .They always provide fresh pieces of pizzas. Key to success: The key to success in this business are: 1. Delivering the customer value proposition. 2. Marketing: promoting a new company, product and delivery channels to a rural community. 3. Product quality and consistency. : Objectives The objectives for pizza are: 1. To establish the market presence needed to support marketing and sales goals and to attract customers. 2. To achieve double dig it profit margins. 3. To reach healthy monthly sales by the end of the year, and average monthly sales increasing. Stakeholders of business • Employee • Government • Customers ...
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...Chapter Thirteen Meetings, Conventions/Exhibitions, and Event Management Key Teaching Elements/Chapter Outline Historical Review Page Object. |People have gathered for meetings for hundreds of years. Meeting purposes have been and are very |446 | | |diverse. | | | |Associations go back many centuries; they originated in the United States at the beginning of the 18th |446 | | |century. Associations spend about $53.5 billion holding meetings and conventions that attract 22.6 | | | |million attendees (approximately). | | | |The hospitality and tourism industry consists of a number of associations. (These are listed on page |446 |1 | |446 in the student text.) Associations offer the following benefits for members: government/political | | | |voice, marketing avenues, member services, and networking. | | | Types of Meetings |Meetings are conferences, workshops, seminars, or other events designed to bring people together in |447 |2, 3 | |order to exchange information. There are various forms that meetings can take – Clinic...
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...Types of Conflict Conflict in business meetings usually falls into two categories: 1. Real professional differences – Conflict can arise from very real differences in professional opinions. In many cases, these differences don't develop into open conflict. But conflict is more likely when the outcome is extremely important, when the decision being made is irreversible, or when the impact of making the wrong decision will reflect badly on those involved. When this type of conflict is left unresolved, it can rapidly spoil relationships. 2. Power struggles and personality issues – Conflict can arise when individuals or groups dislike one-another, or feel that their positions are being threatened. This type of conflict tends to be more about people's personalities than about "facts" or decisions being made. The techniques we'll discuss below still apply, but you may also need to resolve the underlying problem. For more on this, see our articles on Conflict Resolution (in particular, Thomas and Kilmann's conflict styles) and on Resolving Team Conflict. Reducing the Opportunity for Conflict The best defenses against conflict often involve preparing thoroughly before the meeting, and chairing strongly during the meeting. If you develop a reputation for running tightly structured meetings, there's less chance that individuals who attend those meetings will try to pursue their own agendas. See Running Effective Meetings for practical tips on how to do this. Send out...
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...unit that is ‘Troubled’ she has had no experience in managing a large units which included managing, scheduling and budgeting. The unit is short staffed, stressed and there is a high turnover with a poor culture. Indicated by the 29 onetoone that were requested page 2 & top of 3. Worst performing unit John Frappewell (Nursing Director) needs her to ‘turn this unit around and do it fast’ could be used as a vote of confidence and a leverage point? Management have enacted a hiring freeze and stopped all overtime across the EMU Barbara has the benefit of knowing what good management looks likes with Betty Nolan her old mentor people / leadership skills (2nd last para page 2) and procedural performance reviews (top of page 3) Summary Notes Problems: The GSU has a history of less than effective management in the past (page 3 para2) Culturally poor collaboration and teamwork (page4) Performance review system is a “mystery” (page4) No clear communication (page4) Delegation process is unclear (page4) Over aching all this is the presence of the hospital budget cuts which makes a monetary solution difficult to enact. 29 one on ones requested on the first day does some up the feeling of resentment and negativity. Solutions Barbara clearly has an excellent grasp on what the issues are but the question is what to tackle first and where is the most benefit going to be. Her solutions thus far are: Onetoone meetings: these would take an enormous amount of time and serve...
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...random draw will settle the point. Conflict Resolution: * If at any point a difference of opinion exists between two or more group members, the expectation is that all matters are to be settled prior to the end of the meeting. * If a group member takes issue with a comment or behavior of another, address the issue at the time it occurs * If a group member perceives another group member’s actions, behaviors, or commentaries to be detrimental to the overall group, address that matter in the group setting * If a group member takes issue with another on a matter not related to the overall success of the group, speak with that person privately – if it becomes a bigger issue, address the group Managing People: * Act with integrity by treating each other with respect * Be open, honest, and willing to explore the ideas of others * Honor the group expectation on all assignments by pledging to do your best work and produce your contribution in a timely manner Communication: * As a team, we will agree to meet each week. At the end of each meeting, we take five minutes to review action items for each member * The default communication tool is our WhatsApp group * Meeting minutes will be recorded on rotation * Meeting agenda will be produced on rotation. The agenda is to be sent out to each group member...
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...The first basic process is determination of the purpose of the proceedings, session or meeting. This entails the process of outlining the objectives and laying down the aims of the meeting prior to allocation of duties and responsibilities to be observed during the meeting. This step lays the foundation for the next step which is concerned with the desired outcomes of the proceeding, meeting or session. This second step is majorly concerned with the foreseeable results and expectations of all the stake holders of the meeting. The desired outcomes, much like the purpose, are written down and act as a guide or general framework for the meeting. The third step is concerned with allocation or assigning of roles of the facilitator, the overseer, the time keeper and the scribe. These are the primary players and regulators of the meeting who are charged with the duties of setting the agenda rolling. The facilitator is the key regulator of the meeting with the scribe taking down minutes and the time keeper allocating durations for all steps. The fourth step is setting the agenda, a comprehensive statement of the major objectives of the meeting which connect the purposes of the session to the foreseeable results. The last step is concerned with establishment and allocation of time for each item on the agenda. The mining group gold is a process that is effective for all types of proceedings or meetings. The primary roles of the primary and secondary facilitator include creating an open...
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...Prepare for meetings Submission details Candidate’s name | Pritpal Sandhu | Phone no. | 0455367169 | Assessor’s name | Pritpal Sandhu | Phone no. | 0455367169 | Assessment site | | Assessment date/s | | Time/s | | The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective Candidates are to demonstrate the skills and knowledge necessary to prepare for a meeting in accordance with organisational requirements. Assessment description For this assessment candidates are required to prepare for a meeting to be conducted in their workplace. Candidates who are not currently employed are required to prepare for a meeting to be conducted in a simulated workplace. Note: The work completed for this Assessment Task provides the basis for Assessment Tasks 2 and 3. Ensure you keep an electronic and/or hard copy of this completed assessment for future use. Procedure 1. Review Appendix 1 ‘Assessment Task 1 submission form’ and use this document to complete this assessment. 2. For those completing this assessment in the workplace, identify a meeting to conduct in your workplace. 3. For those completing this assessment outside the workplace, choose one of the following meetings to conduct in a simulated workplace. a. Agree on a business retreat destination...
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...communication that is most commonly known as the meeting. The idea of meetings stretches across all industries and cultures, and has the potential to be extremely effective. The trouble is though, workplace meetings do not always meet their potential and are not as effective as they could be. A manager’s ability to lead an efficient and effective meeting is a very important skill to have within the realm of communication. In order to try and find out what it takes to run an effective meeting, several sources written by academics will be summarized and examined. To begin with, summaries of all the sources will be given, in order to gain a grasp on the general knowledge of meetings within the literature. Following that, it will be looked at what the different authors agree on and disagree on. Finally, the information from all the articles will be brought together in order to give a conclusion on what managers need to do in order to run meetings effectively. With many top managers saying that 60-80% of their day goes into meetings (Bang et al, 2010), it is integral that managers have knowledge of how to properly organize and facilitate meetings in the workplace. The first article that will be looked at is written by Bang et al (2010), and is titled Effectiveness in top management group meetings: The role of goal clarity, focused communication, and learning behaviour. Within the article, the authors look at the idea of having a clear goal for meetings. There were three thesis’ made, but the...
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...Conduct informal meeting and prepare for formal meeting Submission details Candidate’s name | Angela Clyne | Phone no. | 07 5485 1631 | Assessor’s name | Alexis Surmon | Phone no. | +61 89265 9615 | Assessment site | Online | Assessment date/s | | Time/s | | The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective Candidates are to demonstrate the skills and knowledge necessary to prepare for a meeting in accordance with organisational requirements. Assessment description For this assessment candidates are required to undertake an informal meeting and prepare for a formal meeting. These meetings can either take place in their workplace or in a simulated environment. Note: The work completed for this Assessment Task provides the basis for Assessment Tasks 2 and 3. Ensure you keep an electronic and/or hard copy of this completed assessment for future use. Procedure There are two pathways to complete this assessment: Pathway 1 is for students who are in the workplace and in a position where they can act as the chairperson for a formal meeting while at work. This meeting will need to be video-recorded and therefore cannot be about anything which the company deems to be ‘secret’. Pathway 2 is for students who are not in work or who are in work but not in...
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...Effective Meetings Contents Planning Your Meeting Parliamentary Procedure Agendas Minutes Committees Role of Chairperson Meeting Personalities Effective Meetings is an update of the original resource package produced through the efforts of Karen Jensen and the Recreation Resource Development Section of the Department of Fitness, Recreation and Sport, [1982]. Disclaimer All information is believed to be accurate and reliable. We will make changes, updates, and deletions as required and make every effort to ensure the accuracy and quality of the information provided. However, the Province of Manitoba and Recreation Connections Manitoba assume no responsibility for any errors and are not liable for damages of any kind resulting from the use of, or reliance on, the information contained herein. Table of Contents Reasons for Ineffective Meetings ..................................................................................................1 Checklist ..........................................................................................................................................2 Types of Meetings ..........................................................................................................................3 Parliamentary Procedure ...............................................................................................................4 Tips for an Effective Meeting ......................................................................................
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...1. Describe and explain the five basic steps of mining group gold for its team meeting management process. a. Determine the purpose of the session or meeting. The establishment of the group session is a reasonable understanding of its motivation and wanted results. The reason for the session is the explanation behind uniting the gathering inside the four dividers of the meeting room. 1 b. Determine the desired outcomes of the session or meeting. Fancied conclusions, objectives, goals or yields are particular proclamations recognizing what is to be finished amid the time used in the session. As it were, when individuals leave the session they will comprehend what was finished and what was most certainly not. 1 c. Assign the roles of facilitator, scribe, and timekeeper. In this respect, the scribe and the timekeeper additionally go about as backing for the facilitator too. The timekeeper does this by precisely observing the time taken for every motivation thing and cautioning the facilitator when the gathering is utilizing pretty much that the apportioned tie. The scribe helps the gathering not just by making exact notes of the numerous plans and choices arrived at amid the gathering session, additionally by posting whatever activity things may have been distinguished. 1, 3 A facilitator is an individual who helps a gathering free itself from inner hindrances or challenges with the goal that it might all the more proficiently and successfully seek after the...
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...Manage Meeting Whether as an individual, or as part of a group, real Progress depends on entering whole-heartedly into the Process and being motivated to make you a more Deeply satisfied human being. Introduction: If learning comes through experience, it follows that the more one participates in guided experiences, the more one learns. Therefore venturing into uncharted waters - and experiencing the failures that may occur - is an important part of organizational learning The different types of meetings is Formal meeting • • • • Informal meetings Semi-formal meetings Formal meetings – these are highly structured, and are governed by Corporations Law, the Constitution of a corporation, club or association, and the organization’s policies and procedures. Examples of formal meetings include board meetings and annual general meetings. Informal meetings – these are usually less structured than formal meetings, and are generally held to discuss ideas, share information and promote discussion. Examples include team meetings, project meetings, sales meetings and managerial meetings. Semi-formal meetings – combine elements of both informal and formal meetings. The meeting structure will be determined by the purpose of the meeting and the organizational requirements. Table 1.1 below sets out the main characteristics of formal and informal meetings. Formal meetings Informal meetings Held on predetermined dates and at predetermined locations. Can be impromptu, although...
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...A GENRE ANALYSIS OF SENIOR HIGH SCHOOL STAFF MEETING MINUTES ABSTRACT Interest in genre analysis has increased over the years with studies done by several scholars such as Swales, Bhatia, Berkonkotter, Hyon, Bazerman, Miller, to mention just a few, on various genre ranging from the research article in general to letters. Studies on genre analysis into meeting minutes are however, very limited and so the aim of this study is to investigate the communicative purpose, schematic structure and lexico grammatical features which characterize this genre. Swales' (1990) rhetorical approach to genre analysis was used to investigate eighteen meeting minutes which revealed the occurrence of seven moves with each having its own communicative purpose and linguistic features which characterize the genre as a formal one. The study has implications for genre studies in the area of pedagogy and further research. Key words: genre, minutes, discourse, moves, steps, Ghana. 1.0 INTRODUCTION Minutes is a highly formal written genre situated in the domain of business discourse and is an official record and considered a legal document by auditors, IRS and the law courts. Oxford defines it as a written record of what is said and decided at a meeting. It is used by institutions, corporate bodies and varied organisations. Its main communicative purpose is to record and relay information to the members of that discourse community. It also gives members the platform to express their views and opinions...
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