...Executive Summary This paper proposes the implementation of self-directed teams (SDTs) in the Roaring Dragon Hotel (RDH) in south-west China after the termination of the contract with Hotel International (HI). This proposal will detail the advantages of implementing SDTs in an environment that is influence by guanxi networks in order to increase guanxi influenced and as a direct result increase profits. Self-Directed Guanxi Teams Introduction The provincial government decided to hire an international organization to manage the RDH, to develop the hotel into a five star quality hotel, and to increase the profits of the hotel. Hotel International (HI) was the organization selected and after various financial and culture problems, the provincial government terminated the contract within six months and reinstated the former General Manager Tian Wen. Background The Roaring Dragon Hotel spiraled into financial decline within six months after Hotel International took over of management and failed to, as Grainger (2008) stated, “help realize the hotel’s potential” (p.2). HI installed a new general manager and hired eight professionals to manage the transition. HI managed to reduce the hotel staff, began renovations but could not increase profits as they were hired to do. HI failed to communicate properly to the staff and could not retain employees crucial to conducting business in the region. At the end of six months, HI’s contract was terminated and the hotel’s management...
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...Katie Diehm, the author of “‘Paddlers Sit Ready!’ The Enduring Sport of Dragon Boating,” is a participant-observer. Towards the beginning of the profile, it is easier to determine the author’s role, but further into the profile, her role is more distant. In the first sentence, the author makes it clear to us that she is a participant-observer; she says, “As we bob up and down in the river, our arms begin to shake in anticipation,” (paragraph 1). By saying “we” it points out that she is not spectating the event. She gives details about what she feels during the race, which clearly shows that she is participating in the event. However, in paragraph 9, the author says, “Instantly the teams spring into action,” which made it seem as if she were watching it. In paragraph eleven, she does this again by saying, “As arms begin to go numb, the paddlers...
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...PAPER QUEEN i) Summary of the case Cheung Yan, the co-founder of the Nine Dragons Paper Holdings Company has been one of the richest woman in China with a fortune of US$ 1.35 billion back in November 2006. Cheung was a truly successful business leader in Asia. She started off by setting up a paper recycling unit called America Chung Nam in the United States as the market in Hong Kong was too small for her ambition. The unit collected waste paper and shipped them to China from United States. She soon realized that there was a huge opportunity for her in China as the demand for export packaging were rising. In 1990, Cheung took a bank loan together with the support of her brother and husband, she successfully established Nine Dragons in Dongguan, China. The unit started off with two paper machines and made 600,000 tons of kraft linerboard per year.Cheung’s vision was to make Nine Dragons the biggest ,most efficient and environmentally friendly paper company. It was expected by 2009 Nine Dragons would be Asia’s top producer of packaging paper and the first in the world in terms of production capacity. Fortunately as of August 2008, Nine Dragons was already the largest producer of containerboard products in China in terms production capacity. Cheung’s success was attributed to Nine Dragon’s strategy to produce at lower cost and economies of large scale production. In terms of efficiency, Nine Dragons continually looked at technological improvements to achieve higher product quality...
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...Cheung Yan: China’s Paper Queen Midterm Case Study Cheung Yan is the chairperson and co-founder of the Nine Dragons Paper Holding Company and a truly successful business leader. The company she founded in 1995 was by June 2007 a pulp and paper powerhouse. It had 13 giant papermaking machines, about 8,600 fulltime employees, $1.4 billion in annual revenue and $300 million in profits. She started off modestly by setting up a small scrap paper brokerage in Hong Kong in 1985. By 1990, she realized that Hong Kong’s market was too small for her ambitions, so she moved to the U.S. and started a paper trading company called America Chung Nam. She was able to collect paper for recycling from all over the US and ship it to China. She was able to keep cost down by using empty shipping containers that were used to bring imports to the US and most of the time they returned back to China empty. By 2004, the company, which had shipped 2.6 million tons of recovered paper to China, was named the top US exporter to China by the Journal of Commerce. Cheung was able to become successful in China where established paper companies have failed because she believed that one day China would be like Europe or the US. That is why she started to invest in the first paper machine in Dongguan with an international approach, meaning that she imported the machines from overseas, components from the US and Europe, and also the scale of the machine were much bigger than she peers at that time. When...
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...SOLID WASTE MANAGEMENT FOR SMALL HOTELS JESSICA MOULD OKANAGAN COLLEGE Introduction Tourism is “one of the world’s fastest-growing industries”; as of 2012, “global tourism accounts for 1.2 trillion dollars (USD) in exports annually, 9% of worldwide GDP and is responsible for one out of every 12 jobs” [ (Canadian Tourism Commission, 2013) ]. Ninety percent of hotels worldwide are small hotels, e.g. hotels with less than 50 rooms (Radwan et al., 2010, p. 179). This essay addresses the problems associated with solid waste produced by the hotel industry including the difficulties faced by small hotels in managing their solid waste and ultimately describes benefits and solutions for sustainable waste management by small hotels. Waste minimizatioin is priority area 1 on Agenda 21 for the Travel and Tourism Industry [ (Stipanuk, 2006, p. 89) ]. The objective of priority area 1 is “to minimize resource inputs, maximize product quality, and minimize waste outputs” [ (Stipanuk, 2006, p. 89) ]. Waste is defined as “unused material produced as a result of inefficient production and/or consumption practices” that “puts economic and environmental costs on society through its collection, treatment and disposal” (Radwan et al., 2012, p. 535). “Waste can be regarded as a human concept as there appears to be no such thing as waste in nature” where “waste products created by a natural process or organism quickly become the raw products used by other processes and organisms”(Full Cycle...
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...processes. Eliminating waste and wringing out costs can have a dramatic effect, especially with the likes of shampoo, toothpaste and soap, where volumes are large but margins are tight. In the past two years ColgatePalmolive has rolled out an ambitious program to do just that in the Asia Pacific region. The company’s entire supply chain was reengineered and new back-office systems were put in place with stunning speed—all the more remarkable considering that the undertaking involved 57 sites across 11 different markets, including China. As a result, these far-flung operations were transformed into a single, closely integrated organization. Colgate-Palmolive’s entire businessprocess reengineering effort—codenamed Project Dragon—was accomplished without...
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...processes. Eliminating waste and wringing out costs can have a dramatic effect, especially with the likes of shampoo, toothpaste and soap, where volumes are large but margins are tight. In the past two years ColgatePalmolive has rolled out an ambitious program to do just that in the Asia Pacific region. The company’s entire supply chain was reengineered and new back-office systems were put in place with stunning speed—all the more remarkable considering that the undertaking involved 57 sites across 11 different markets, including China. As a result, these far-flung operations were transformed into a single, closely integrated organization. Colgate-Palmolive’s entire businessprocess reengineering effort—codenamed Project Dragon—was accomplished without...
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...the unconcerned world would start with real horror.” This quote represented her belief and motivation. With her discoveries she found she documented everything and took it all to court. The fight was on. At last she won her case and was able to get the heat for patients at East Bridge Jail. From here this was only the beginning of her journey. She travels around the world documenting prisons and hospitals. She also took these to court and asks both congress houses to grant more than 12 million arc of land as public mental hospitals. Nevertheless both houses approve of this. By 1861, Dorothea volunteered for the civil war and soon became known as “Dragon Dix”. She was called “Dragon Dix” because she always stern and firm. In addition to the civil war she became superintendent nurse; her responsibilities were recruiting nurses, managing supplies, setting up training programs, and setting the first aid kit. When it came to searching nurses and recruiting Dorothea had a stern rule. The nurse that is being recruited must be 30 year old and over. Dorothea was the first nurse to ever serve a high capacity in a federal appoint...
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...Viability of Product Coal Mine Dragon Chinese is a small family run restaurant located in Fountain, Colorado. The majority of their income comes from the direct-to-consumer sale of entrees prepared at time of order. Their most popular items include cream cheese wontons, mongolian beef, cashew chicken and szechuan chicken. The company takes pride in the fact that all of the recipes used to create their dishes have been passed down through many generations. This adds a unique twist to their food preparation and helps to separate Coal Mine Dragon Chinese from the competitors in the area. They also try to use notably fresh and locally grown produce whenever possible. The company operates very basically, and has hardly any type of online presence other than a few customer reviews and a contact number for the facility. Currently the company’s customer base is very local. While the amount of revenue Coal Mine Dragon Chinese brings in currently is comfortable for such a small business, they hope to expand further into the surrounding cities, state wide and one day internationally. Sales have remained steady, but there is evidence that the company may be able to increase revenue by adding an online operation. This relatively inexpensive form of expansion will also serve as a form of advertisement to new potential customers (Belew & Elad, 2009). Currently the only advertisement used is word of mouth and positive customer reviews posted online. While this form of advertisement...
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...organizational leaders from a higher perspective. The International Journal of Coaching in Organizations. 7(2), 6483. (Based on Johnson’s model, the authors provide examples of polarity management in leadership) Keenan, Mary, J., Hurst, Joseph, B. & Karen Olnhausen. (1993). Polarity management for quality care: Self-direction and manager direction. Nursing Administration Quarterly. 18(1), 23-29. (A study of the individual group polarity in health care) Lang, Reg. (1999 May/June) Professional meets personal: Bringing the whole self to work. Plan Canada. (The article discusses the dimensions of the personal professional polarity as experienced by strategic planning consultants.) McNaught, Carmel. (2003) Innovation and change in higher education: Managing multiple polarities. Perspectives: Policy and practice in Higher Education, 7(3), 76-82. (This article looks at the polarities present in higher education...
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...B)There are many people or Small Medium Company(SME) out there selling products or items with using the social networking such as facebook or twitter straightly but don’t have the knowledge of how to explore their website or pages in order to let more people know which can help them to earn more profit. Besides, some of them are still selling their products and items in a physical store by running a traditional business method. As in the research, there are many people doing selling fashion such as clothes, shoes, accessories, etc. in facebook, twitter and others but without the payment system, business strategies, etc. This BIT system is designing for Small Medium Enterprise (SME) those who wanted to operate their online business with using electronic device such as internet marketing, mobile marketing and etc to have more connection and connectivity with the consumers. This designation of BIT system will be containing the e-marketing framework that helps them to explore in the market more widely. In addition, it can be attract the offline people and for those who don’t know your company or website to increase more traffic or more network. As the e-marketing framework will be more focusing on fashion industry, this system will be fit for those who wants to do fashion business online selling. The company’s structure can be less than or more than 1 people, as it depends on how systematic of that people are. Of course, there are less people to do like that if...
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...Bali as a work of Art Art as central activity of Balinese life We have no art, we do everything the best we can Why Bali focus on art? Bali is example of sociocentric culture Persona-based self: It is the dramatis personae, not actore, tha Dramatis persone: Persona = Mask, the mask the not only put on the faces, point the certain role A face a people wear represent the role that they suppose to play. For example: mask life, role on stage, a part on drama, unique person with personal thought feeling and desire. Why Balinese are different: Egocentric: First name, highly individual, unusual names replace common names NAME Name get more unique this day Bali: 4 types of name: First name utterly individual: often nonsense syllable, not much used, in adulthood becomes private, secret. Children most often called by birth order name: Wayan, Njoman, Made, Ktut. Ideal 4 kid in a family, 5th kid start again with Wayna and so on Name is not gendered, third king id tiltle name is high statues used after marriage. Teknonym: naming in terms of a relationship. Name to their youngest descendant: father of…, grandfather of …., keep changing if get younger and younger decendant. Freud’s theory of Repression: Oedipus crisis: boy fears castration, also indentifies with his dad ( introjects), also introjects social rules (which dad symbolizes). Scary person threatening punishment comes into self, scare one inside your head. Boy Felt angry about dad, believe dad had aggressive...
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...SAYON, MA. KATRINA C. CONTEMPORARY LITEARATURE AB-LITERARURE 3A(eve) THE GIRL WITH THE DRAGON TATTOO STEIG LARSSON THE GIRL WITH THE DRAGON TATTOO is a crime novel by the Swedish author and journalist Stieg Larsson (1954-2004) which, when published posthumously in 2005, became a best-seller in Europe and the United States. Murder mystery, family saga, love story, and financial intrigue combine into this novel. It is the first book of the Millennium series (best-selling and award-winning Swedish crime novels). Stieg Larsson, born in 1954, was a journalist. He was the editor-in-chief of the magazine Expo from 1999, and had previously worked at a major agency for many years. He was one of the world’s leading experts on anti-democratic, right-wing extremist and Nazi organizations, and was often consulted on that account. He died suddenly and unexpectedly in November 2004, soon after delivering the manuscripts for three crime novels to his Swedish publisher. These novels make up the Millennium Trilogy, which has gone on to sell more than three million copies in Sweden alone. Tragically, Larsson did not live to see the worldwide phenomenon his work has become. CHARACTERS Mikael Blomkvist - A journalist, publisher of the political magazine Millennium, and the protagonist of the novel. Ethical, earnest, and a little naïve, Blomkvist accepts a freelance job to solve the mystery of Harriet...
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...Draft Version: 1.0 Format: Non Narrative Case: Managing Xerox’s Multinational Development Center & David Fletcher Question#1: David Fletcher has clearly made some mistakes in assembling & managing his initial “team” of analyst (i.e. Stephanie and Brian). Based on what you know from the course material, what would you consider to his most egregious mistakes – and why? “David Fletcher” missed the fundamental elements to factors in building a team. -Missing Focus on fact: What the purpose of team? What his newly form team is meant to do for him? Initially I thought the reason he needs team so that someone can assist him processing the raw data and present him with accurate, time sensitive information in most optimized format. As he started building his team his started working toward diversification of the portfolio. -Failed to create “Common Goal”: He failed to define the common goal for the team. -Missed to work on “Emotional Intelligence” He failed miserably in building the (1) Team Trust (2) Team Identity and (3) Team Efficacy. Missing of these elements have contributed to conflict and misunderstanding. -Balance of power structure He was trying to implement a flat /matrix structure within his team. Like every team even his team has strength and weakness as well. Due to missed action of “directive” followed with inadequate “participation and pace setting” has lead to losing the scope of “coaching of correction”. -Lastly he (David Fletcher) believed...
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...the developed countries. Stephen Jen, the managing director and chief currency economist at Morgan Stanley, says that the trend for SWFs to move away from sovereign debt to assets that generate higher returns, including financial, resources, tech, and infrastructure plays, is a natural outcome of the globalization financial markets that seeks to adjust existing global imbalance. Based on the diverse investment nature of SWFs, the global fund industry anticipates huge opportunities to make money off the SWFs. At the same time, SWFs are believed to have a stabilizing role in global markets, helping to resuscitate struggling financial institution. This is based on two prominent features of SWFs. One is its longer investment horizon. The other is its greater tolerance for swings in the balance sheets. Despite the optimistic point of views on SWF, potential problems regarding transparency, potential interference and its effect on currency markets have been revealed. Other challenges faced by SWF are about its conservative nature and apparent impact on capital markets according to Jonathan Anderson, the chief economist at UBS Asia-Pacific. 2) As a business student, it is inevitable for us to read business cases. However, enjoy reading them or not is a problem. There are many ways that can make business cases become interesting. But to me, an interesting case should contain two elements. First, it is not necessarily about multinational dragons. The...
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