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Maneger

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CIS2000 Systems Analysis and Design

Chapter One
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Analysing the Business Case

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* What is information technology, and why is it important to a business?
Ans: Information technology (IT) is a combination of hardware and software products and services that companies use to manage, access, communicate, and share information. More than ever, business success depends on information technology. According to a Department of Commerce report, the IT industry has created a new economy, where advances in hardware, software, and connectivity provide unprecedented benefits to businesses and individuals around the world. * Identify the main components of information systems, and describe the system’s stakeholders?
Ans: An information system has five key components: hardware, software, data, processes, and people. People who have an interest in an information system are called stakeholders. Stakeholder groups include the management group responsible for the system; the users, sometimes called end users, inside and outside the company who will interact with the system; and IT staff members, such as systems analysts, programmers, and network administrators who develop and support the system * Describes five types of information systems, and give an example of each.
Ans: Information systems include enterprise computing systems, transaction processing systems, business support systems, knowledge management systems, and user productivity systems.
Enterprise computing systems support company-wide data management requirements. Airline reservation and credit card billing systems are examples of enterprise computing systems.
Transaction processing (TP) systems process data generated by day-to-day business operations. Examples of TP systems include customer billing, accounts receivable, and warranty claim processing.
Business support

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...Childhood: 当今世界很多杰出的企业家都从事过推销工作。推销是一门十分复杂而且不容易学会的工作。李嘉诚酷爱读书。每天白天工作之后,晚上他还要买些旧书来自学,学完的旧书再拿到旧书店去卖,再用卖掉的'''买“新”的旧书。这样既学到了知识,又节省了很多'''。最初,李嘉诚向客户推销产品之前,心情总是十分紧张。于是他就在出门前或者路上把要说的话想好,反复练习,从而成功地克服了紧张的心理。渐渐地,李嘉诚发现自己不仅推销有术,而且大有潜力。他那与生俱来的观察能力'''分析能力十分适合于做推销员。他总是能凭着直觉看出客户是什么类型的人物,并且能马上了解客户的心理'''性格,从而定好相应的推销策略。李嘉诚认为,在从事推销工作的时候,必须充满自信,而且要熟悉所推销的产品,尽最大努力,设法让客户感到你的产品是廉价而且优秀的。很快,李嘉诚成了全公司的佼佼者。但李嘉诚从来不喜欢高谈阔论,他认为从事推销工作,重要的有两点:一是勤劳,二是创新。由于出色的推销成绩,李嘉诚18岁就做了部门经理,两年后又被提升为这家塑胶带制造公司的总经理。 赤手空拳打天下   1941年12月8日,太平洋战争爆发,圣诞节前夕,香港英军向日军投降。港币不断贬值,物价飞涨,李家生活愈加困难,而李云经又在这时病'''了。1943年冬天,李云经病重,他把李嘉诚叫到床前,轻声告诫道:“求人不如求己。吃得苦中苦,方为人上人。失意时莫灰心,得意时莫忘形。”15岁的李嘉诚坚定地点了点头,李云经才放心地闭上了眼睛。   父亲去世了,李嘉诚自觉长大了许多,他明白,从此以后他要挑起全家的生活重担了。尽管舅舅表示要资助李家,但倔强的李嘉诚仍然决定中止学业,打工挣'''。他相信只要自己肯努力,一定能出人头地。舅舅表示支持他,因为舅舅自己也是十多岁就离开父母到广州打天下的。不过,他仍然没有让李嘉诚进他的公司。李嘉诚明白没有人可以帮助他,他必须赤手空拳闯出一条路来。   月明走的却是完全不同的另一条路。她以优异成绩从英华女子中学毕业后,进入香港大学,后来又留学于日本明治大学。她的生活之路充满阳光'''鲜花。但难得的是,她从来没有嫌弃过表哥。而且,她与李嘉诚两小无猜的纯真感情还随着年龄的增长转变为热烈的爱情。她一直牵挂着在香港拼搏的表哥。李嘉诚踏上谋生路后,不管是当茶楼的堂倌、还是当'''表公司的学''',月明对李嘉诚都是一往情深,她在精神上对李嘉诚的慰藉'''支持,鼓舞着李嘉诚战胜了一个又一个的困难。   1950年,年仅22岁的李嘉诚在筲箕湾创办长江塑胶厂。“长江”取意于“长江不择细流,故能浩荡万里”,足见李嘉诚的雄心壮志。月明更加欣赏表哥,并为他感到自豪。   办厂初期,曾经出过质量事故,李嘉诚再一次体会到世态炎凉。危难之中,不变的是庄月明对表哥的一片赤诚之心。爱情的力量,将历经磨难的李嘉诚锻造成不屈的男子汉。   1955年,长江塑胶厂终于出现了转机,产销渐入佳境。1957年,李嘉诚到意大利考察,回港后率先推出塑胶花,随即成为热销产品。不久,他又积极开拓世界市场,很快就成为“塑胶花大王”。   1958年,李嘉诚涉足地产业,在港岛北'''建起了第一幢工业大厦;1960年,又在柴湾兴建了第二幢工业大厦,李嘉诚的事业迅速走向辉煌。 |百度首页 | 登录 | [pic][pic] ...

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