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Market Basket Leadsership

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Submitted By scook7681
Words 1279
Pages 6
The Differences in Market Basket’s Leadership Market Basket opened the first store in Lowell, Massachusetts in 1916, and almost one hundred years later, the family owned and operated company has expanded its chain to seventy one supermarkets across Massachusetts, New Hampshire, and Maine. By all accounts, the grocery store chain has been very successful, generating four billion dollars in revenue in 2012, and making a profit of over 200 million. (Kohn, S. 8/1/2014 Market Basket Workers are Right; Retrieved from: www.wcvb.com) However, a change in leadership has brought on a temporary demise of the company, providing evidence that a great leader is the backbone upon which an organization thrives. Arthur T. Demoulas was elected president of the Market Basket board in 2008, and managed a successful and happy company. Under the direction of their leader, the corporation continued to expand its operations and in turn reap profits. Arthur T. Demoulas possesses many qualities that define a transformational leader. The most significant characteristic that defines Arthur T Demoulas is his approach of leading by example. While many employees of large corporations do not even know their CEO, Arthur T. Demoulas was busy earning the respect and loyalty of his employees by being involved, in the trenches, doing whatever he was capable of to support the company and its 25,000 employees. In the words of an employee “The store takes on the personality and traits of its manager…now that Arthur T is no longer around, we can feel the void, the vacuum that was/is his leadership and our strength. He is the rock that our company is built on…with his own ideas and philosophies. The result of that combination is a man who is born to lead and to lead by example….Our work ethic, our loyalty, our dedication, our devotion to our customers, all of these things are credited

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