...CAUSES 0F STRESS AMONG DOCTORS IN THE PUBLIC SECTOR. *Dr. K.Amutha |ABSTRACT | |Today workplace stress is becoming a major issue and a matter of concern for the employees and the organizations. | |It has become a part of life for the employees, as life today has become so complex at home as well as outside that it is impossible to | |avoid stress. It further leads to reduced quality, productivity, health as well as wellbeing and morale. Thus, Stress is inevitable in our | |society. Researchers on stress make it clear that, to enter in to the complex area of stress, especially in to the area of occupational | |stress, is very difficult. Stress is an unavoidable consequence of modern living. With the growth of industries, pressure in the urban | |areas, quantitative growth in population and various problems in day to day life are some of the reasons for increase in stress. | | | |The paper aims to find out the causes of stress among the doctors working in government Primary Health centers in dindigul district. The | |causes of stress included various independent and dependant variable. The study brings out the major causes of stress among the doctors...
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...Experimentation: this includes keeping certain variables continuous so that the effects of the trial factors can be measured. Sampling: by consistently choosing a limited number of models, for example, to signify you will of a people in this country, marketers can project the responses of a complete industry or industry section. Survey Methods: This includes discussions by emailed-mail, or telephone and personal discussions. Selection of a study method depends on the nature of the issue, the details needed to analyse the hypothesis and the resources, such as financing and employees that are available to their searcher. Questionnaire Construction: A careful constructed questionnaire is essential to the success of any study. A set of concerns is a base papers for analysis reasons that provides the concerns and the structure for an interview or self-completion and has supply for respondents' answers. Questions must be designed to generate details that meets the study's details requirements. Observation Methods: This method enables a researcher to record respondents' obvious behaviour, considering physical conditions and events. Internal resources of additional details can promote product development. For example, an organization’s promotion databank may contain information about past promotion activities, such as product sales information and research reports that can be used to analyse speculation and determine issues. Organization’s bookkeeping information are...
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...The Field behind the Screen: Using Netnography for Marketing Research in Online Communities Author(s): Robert V. Kozinets Source: Journal of Marketing Research, Vol. 39, No. 1 (Feb., 2002), pp. 61-72 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/1558584 . Accessed: 30/09/2014 11:21 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. . American Marketing Association is collaborating with JSTOR to digitize, preserve and extend access to Journal of Marketing Research. http://www.jstor.org This content downloaded from 137.43.71.99 on Tue, 30 Sep 2014 11:21:55 AM All use subject to JSTOR Terms and Conditions ROBERTV. KOZINETS* The authordevelops"netnography" an onlinemarketing as research consumerinsight.Netnography ethnography is techniquefor providing to As is adapted the studyof onlinecommunities. a method, netnography and andmore faster,simpler, less expensivethantraditional ethnography naturalistic unobtrusive focus groupsor interviews. provides and than It information the symbolism...
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...Quality Data Collection HCS/588 February 13, 2012 Pam Crocker Quality Data Collection Quality is considered a vague concept that can be subjective and unscientific. However, quality can become a definitive concept by collecting and analyzing data. Centers for Medicare and Medicaid Services (CMS) evidence based measures defines quality of care. For example, administering aspirin for acute myocardial infarction patients, making sure that pneumonia patients receive antibiotics in a timely manner, and ensuring smoking cessation programs while hospitalized and at discharge. Senior leadership is responsible for defining quality for the organization. When the leadership team is familiar with using quality measures, the health care team can do the right thing for the customer and increase financial responsibility for the hospital (Dlugacz, 2006). In this paper the subject to explore is potential improvement for the BayCare organization, the data needed to monitor improvement, data collection tools, and two tools that measure and display the quality improvement data. Potential Areas of Improvement Three areas of potential improvement for the BayCare organization are falls, hand hygiene, and improving team member satisfaction. Although the team goals for each of these are within the goal target, areas for improvement still exist. Monitoring Improvement Monitoring improvement for each potential area requires collecting specific data collection. Hand hygiene requires quality...
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...------------------------------------------------- BTEC National Diploma in Business 2014/2015 Student Name: | Unit: 3 – Introduction To Marketing | Year Group: 12 | Tutor: Miss Chotai | Date Issued: | Submission Deadline: 27th March 2015 | Deadline Met: Yes/No | Task | Criteria to be met | Issue date(w/c) | Submission date(w/c) | Task 1 | P1, P2, M1 and D1 | 12th January 2015 | 2nd February 2015 | Task 2 | P3, P4, M2 and D2 | 16th February 2015 | 2nd March 2015 | Task 3 | P5 | 2nd March 2015 | 9th March 2015 | Task 4 | P6 and M3 | 9th March 2015 | 23rd March 2015 | Grading Criteria Met & date achieved: | | | | P1 | P2 | P3 | P4 | P5 | P6 | M1 | M2 | M3 | D1 | D2 | | | | | | | | | | | | Final Feedback to Student | Final Grade Awarded: | Fail | Pass | Merit | Distinction | I CONFIRM THAT THE ATTACHED ASSIGNMENT IS MY OWN WORK Student Signature: Date: Tutor Signature: Date: Internal Verifier: Date: INTERIM FEEDBACK RECORD Date | Comment | Target | | | | UNIT 3: Introduction to marketing ASSESSMENT CRITERIA To achieve a Pass grade the evidence...
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...Journal of Consumer Research Inc. Adolescent Influence in Family Decision Making: A Replication with Extension Author(s): Sharon E. Beatty and Salil Talpade Reviewed work(s): Source: Journal of Consumer Research, Vol. 21, No. 2 (Sep., 1994), pp. 332-341 Published by: The University of Chicago Press Stable URL: http://www.jstor.org/stable/2489824 . Accessed: 02/01/2012 20:39 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. The University of Chicago Press and Journal of Consumer Research Inc. are collaborating with JSTOR to digitize, preserve and extend access to Journal of Consumer Research. http://www.jstor.org Adolescent Making: A Influence Replication in with Family Decision Extension SHARON E. BEATTY SALILTALPADE* In this article, we replicate and extend several elements of E. Foxman, P. Tansuhaj, and K. Ekstrom's 1989 study of adolescent influence, while providing an integrative model of teenager influence and a new scale of perceived relative influence. Further, we examine the effect of parental...
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...American Marketing Association is collaborating with JSTOR to digitize, preserve and extend access to Journal of Marketing. http://www.jstor.org Hedonic Consumption: Emerging Concepts, Methods and Propositions Author(s): Elizabeth C. Hirschman and Morris B. Holbrook Source: Journal of Marketing, Vol. 46, No. 3 (Summer, 1982), pp. 92-101 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/1251707 Accessed: 07-09-2015 14:31 UTC REFERENCES Linked references are available on JSTOR for this article: http://www.jstor.org/stable/1251707?seq=1&cid=pdf-reference#references_tab_contents You may need to log in to JSTOR to access the linked references. Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at http://www.jstor.org/page/ info/about/policies/terms.jsp JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. This content downloaded from 195.176.55.48 on Mon, 07 Sep 2015 14:31:12 UTC All use subject to JSTOR Terms and Conditions Elizabeth C. Hirschman & Morris B. Holbrook Hedonic Consumption: Emerging Concepts, Methods and Propositions Introduction URING the 1950s there was substantial discussion...
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...Sociocognitive Dynamics in a Product Market Author(s): José Antonio Rosa, Joseph F. Porac, Jelena Runser-Spanjol and Michael S. Saxon Source: Journal of Marketing, Vol. 63, Fundamental Issues and Directions for Marketing (1999), pp. 64-77 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/1252102 Accessed: 28-09-2015 11:20 UTC REFERENCES Linked references are available on JSTOR for this article: http://www.jstor.org/stable/1252102?seq=1&cid=pdf-reference#references_tab_contents You may need to log in to JSTOR to access the linked references. Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at http://www.jstor.org/page/ info/about/policies/terms.jsp JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. American Marketing Association is collaborating with JSTOR to digitize, preserve and extend access to Journal of Marketing. http://www.jstor.org This content downloaded from 193.10.50.254 on Mon, 28 Sep 2015 11:20:14 UTC All use subject to JSTOR Terms and Conditions Jose Antonio Rosa, Joseph F. Porac, Jelena Runser-Spanjol, & Michael S. Saxon Dynamics in Sociocognitive Market Product ...
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...Attitude Measurement by Saul McLeod published 2009 Perhaps the most straightforward way of finding out about someone’s attitudes would be to ask them. However, attitudes are related to self-image and social acceptance (i.e. attitude functions). In order to preserve a positive self-image, people’s responses may be affected by social desirability. They may not well tell about their true attitudes, but answer in a way that they feel socially acceptable. Given this problem, various methods of measuring attitudes have been developed. However, all of them have limitations. In particular the different measures focus on different components of attitudes – cognitive, affective and behavioral – and as we know, these components do not necessarily coincide. Attitude measurement can be divided into two basic categories * Direct Measurement (likert scale and semantic differential) * Indirect Measurement (projective techniques) Semantic Differential The semantic differential technique of Osgood et al. (1957) asks a person to rate an issue or topic on a standard set of bipolar adjectives (i.e. with opposite meanings), each representing a seven point scale. To prepare a semantic differential scale, you must first think of a number of words with opposite meanings that are applicable to describing the subject of the test. For example, participants are given a word, for example 'car', and presented with a variety of adjectives to describe it. Respondents tick to indicate how...
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...A Conceptual Model of Service Quality and Its Implications for Future Research Author(s): A. Parasuraman, Valarie A. Zeithaml and Leonard L. Berry Source: Journal of Marketing, Vol. 49, No. 4 (Autumn, 1985), pp. 41-50 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/1251430 . Accessed: 07/11/2014 07:27 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. . American Marketing Association is collaborating with JSTOR to digitize, preserve and extend access to Journal of Marketing. http://www.jstor.org This content downloaded from 202.175.6.45 on Fri, 7 Nov 2014 07:27:25 AM All use subject to JSTOR Terms and Conditions A. Parasuraman,Valarie A. Zeithaml, & Leonard L. Berry A Model of Service Conceptual Its Quality and Implications for Future Research The attainment of quality in products and services has become a pivotal concern of the 1980s. While quality in tangible goods has been described and measured by marketers, quality in services is largely undefined and unresearched...
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...31 31 REVIEW OF LITERATURE This chapter attempts to review different literatures on customer satisfaction with reference to hotel industry and presents various studies made regarding the issues related with hotel industry and customer satisfaction. Customer – De finitions Paul S. Goldner (2006) 1 Grigoroudis, E and Siskos, Y (2009) defines, “...a customer is any organization or individual with which you have done business over the past twelve months”. 2 “Customer means the party to which the goods are to be supplied or service rendered by the supplier”. provide definition for ‘customer’ upon two approaches: With refe rence to loyalty, “A customer is the person that assesses the quality of the offered products and services” and on process oriented approach, “the customer is the person or group that receives the work output” (p.9). 3 Customer Satisfaction – Definitions Satisfaction has been broadly defined by Vavra, T.G. (1997) as a satisfactory post - purchase experience with a product or service given an existing purchase expectation. 4 Howard and Sheth (1969) 5 According to Westbrook and Reilly (1983) define satisfaction as, “The buyer’s cognitive state of being adequately or inadequately rewarded for the sacrifices he has undergone” (p.145). 6 , customer satisfaction is “an emotional response to the experiences provided by, associated with particular 32 products or services purchased, retail outlets, or even molar patterns...
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...Issues in Business Management and Economics Vol.1 (3), pp. 047-060, July 2013 Available online at http://www.journalissues.org/journals-home.php?id=2 © 2013 Journal Issues Original Research Paper The adoption of mobile phone: How has it changed us socially? Accepted 7 July , 2013 Augustine Addo Institute of Entrepreneurship and Finance, Department of Entrepreneurship and Finance, Kumasi polytechnic, P. O. Box 845, Kumasi, Ghana. Author Email: augustine_addo@yahoo.co.uk Tel: +233263928024 Mobile phone use has changed from a percieved item of luxury to an every day necessity for many people. This study therefore examined how the adoption of mobile phones has impacted in changing the behaviour and attitude of users. Kumasi Polytechnic was used as the study area. A total of 250 respondents were randomly selected for this study. Using indepedent sample t-test and a descriptive case study in which a combination of qualitative and quantitative techniques were used to analyze the data, the study finds positive evidence of positive influence in mobile adoption in enhancing communication is significant. Mobile phone has changed the way people communicate and live by influencing peoples’ life in a wide scope predicated to change society in a larger and deeper way more than its intended use as communication tool. The adoption of mobile phones have some negative effects such as enhancing crime, diversion of attention, increased social anxiety and capturing obscene audio-visuals...
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...Yu Zhang Improving Customer-Based Brand Equity: On-line and Off-line Programs for B2C Company -- Case Company: VANCL Business Economics and Tourism 2012 2 ACKNOWLEDGEMENTS I would like to express sincere thanks to my supervisor Ms. Åsa Lillhannus, who encouraged me to write thesis on this topic and always welcomed my opinions. Furthermore, she used her professional knowledge to provide good suggestions for my study. I also want to give thanks to Cao Wen and He Mengdi who help me to conduct and test the questionnaires. Thanks to Qin Ziyin who always discussed with me the research and gave her advice. I want to thank all my friends who support me during the whole writing process. Most importantly, THANKS TO MY PARENTS! Vaasa, Finland 05.06.2012 Zhang Yu 3 VAASAN AMMATTIKORKEAKOULU UNIVERSITY OF APPLIED SCIENCES International Business ABSTRACT Author Title Zhang Yu Improving Customer-Based Brand Equity: On-line and Off-line Programs for B2C Company. Case Company: VANCL 2012 English 88 + 9 Appendices Åsa Lillhannus Year Language Pages Name of Supervisor The objective of this research was to study the short-term process of building customer-based brand equity in the on-line shopping industry and provide managerial suggestions for Vancl to improve its customer-based brand equity. In order to achieve the main aim, the following sub research problems based on theoretical study were separately set. First, how do audiences feel about Vancl’s brand elements...
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