Premium Essay

Marriott Strateg Management

In:

Submitted By ecnorman
Words 3135
Pages 13
Mission Statement
To become one of the leading, fastest expansion, profitable, honorable and first choice hospitality service providers in the world

Mission and Vision
Marriott’s mission and vision endeavor to offer the highest quality and service standard in the hospitality industry with magnificent lodging facilities, leading technology, sophisticate management and enthusiastic servicing team to achieve complete customer satisfaction. Our hospitality management service strive to sustain ongoing business growth and financial strengths in order to maximize every stakeholder’s interests and provide endless contribution back to the community, through service diversification and enduring global expansion.

Executive Summary
This report analyzes the current strategies of Marriott International and based on the given and researched information to develop a number of recommended future strategies in order to sustain the growth of the corporation.

I believe that Marriott has a good chance for success even through the market is highly competitive. Marriott can successful by developing market to Asia Pacific and using the two recommendations that have been discussed, whilst being backed up throughout with the core competency of marketing. I believe that the multi-brand and product advantage can be achieved despite other hotel corporation to penetrate any market for a period of time. As the leading hospitality corporation develop over 13 multi-brand products in serving various customer needs that no other hospitality group has.

However, this advantage is not sustainable in the long term and will be lost if the service is not keep advantage hospitality knowledge and up-to-date. Professional team and leading technology should be use to ensure the service stays at the forefront of the hospitality industry, but given that rapid changing customer behavior is the

Similar Documents

Free Essay

Case

...Marriott International is a global company based in Bethesda, Maryland, USA, with more than 4,000 properties, and more than 690,000 rooms in 78 countries, and also have 15 brands Marriott International reported revenues of nearly $13 billion in fiscal year 2013. Marriott have 45 million members in the whole world. There are approximately 300,000 employees at this company. The company is dedicated to providing good service to customers, growth opportunities for associates, and attractive returns to shareholders and owners. Marriott offers owner across the globe: regions include the U.S. and Canada, Europe, the Caribbean & Latin America, the Middle East & Africa and Asia Pacific. Marriott was founded by John Willard Marriott in 1927 with his wife, Alice Marriott, opened a root beer stand in Washington, D.C. As a Mormon missionary in Washington D.C, Marriott was convinced that the residents of the city needed a place to get a cool drink. The Marriott later expanded their enterprise into a chain of restaurants and hotels. They opened their first hotel, the Twin Bridges Marriott Motor Hotel, in Arlington, Virginia, in 1957. Their second hotel, the Key Bridge Marriott in Arlington, Virginia , It is Marriott International's longest operating hotel, and celebrated its 50th anniversary in 2009. Their son, JW (Bill) Marriott, Jr., led the company to spectacular worldwide growth during his more than 50-year career. In 1995, Marriott was the first hotel company worldwide to offer...

Words: 389 - Pages: 2