Premium Essay

Mary Kay India

In:

Submitted By uminadia
Words 3817
Pages 16
[pic]

MASTER OF BUSINESS ADMINISTRATION (MBA)

MARKETING MANAGEMENT (MKT750)

GROUP ASSIGNMENT

CASE STUDY : MARY KAY INDIA HAIR CARE LINE PRODUCT

ALINUR AYUNI ALI2012416538

MOHD HAFIZ ABD GHANI 2012456922

UMI NADIA MOHAMED 2012217058

GROUP

BM7702PA – EVENING TRACK

LECTURER

DR. SITI ZALEHA SAHAK

TABLE OF CONTENT

1. Strategic Issues And Problems 1

2. The Branded Beauty And Personal Care Market In India 2

3. Mary Kay, Inc. 4

1. Mary Kay Inc. Hair Care In India 4

2. Summary Of Facts – 4Ps 6

1. Product 6

2. Price 6

3. Promotion 7

4. Placement 7

4. Strategic Marketing Tools 8

1. BCG Model: Branded Beauty and Personal Care in India 10

2. BCG Model: Mary Kay Business Subunits in India 11

3. Limitations of BCG Model 12

4. Payoff Matrix: Alternatives for Mary Kay Inc. 12

5. Recommendation and Conclusion 15

1.0 STRATEGIC ISSUES AND PROBLEMS

Sheryl Adkins-Green, the vice president of Brand Development at Mary Kay, Inc. received a request from a general manager for India to provide a hair care line for women. Being in attached with the company, her responsibilities to develop brand and being in charge around the world and global initiatives and products specially formulated for global markets.

However, Mary Kay, Inc. had introduced a hair care line in other country such as United States (in 1970s) and Europe (in 1990s) – both initiatives do not meet the corporate expectations.

The Mary Kay India introduced a bar soap in October 2010 prior to her granted in November 2008. The bar soap brand, Lotus &

Similar Documents

Premium Essay

Mary Kay

...Mary Kay India: The Hair Care Product Line Opportunity http://www.marykay.com/ 1. Synopsis : Based on a request received from GM -MK- India, Sheryl Adkins Green, vice president –Brand Development at Mary Kay Cosmetics Inc. is evaluating the expansion of MKC –Indian operation portfolio through a customized Hair Care Product line which will include the soap launched recently in 2008 and which outcome cannot be considered relevant for a decision due to the short launching time span. Previous introduction of hair care line in USA and Europe respectively In 1970 and 1990, proven to be unsuccessful, mainly due to MKC little experience in the Hair Care line being not part of its core business which encompasses: * Skin care * Makeup * SPA * body care * Sun care Products * Lip and eye care Prior to make a decision Sheryl-Adkins called for a staff meeting to debate two issues: a. Market Opportunity: Whether to launch introduce hair care products in India? b. Which elements of MKC’s culture; philosophy; distribution practices might be transferable? c. What would be the launching plan? 1. Hair Care Product line components and characteristics 2. Packaging Characteristics and sizes 3. When to launch the line 4. Mar-com Plan 5. Training of the Independent Sales Force 2. Situation Analysis 3.1 Mary Kay Inc. * Founded in 1963 headquartered in Dallas –Texas * Vision The vision of...

Words: 2327 - Pages: 10

Premium Essay

Csr a Comparative Critique

...Business Coursework Corporate Social Responsibility: With reference to your own research, do you think that the ability of a business to act successfully in a socially responsible manner is mainly determined by the products it produces? 1963 Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as that of the local community and society at large. This simply means that a company gives back that which it has taken from the environment, workforce and society. There are many ways by which a company can behave in a socially responsible way, for example: using recycled products, making sure their products are fair trade (fair trade is paying workers with a wage enough for them to have a comfortable life so that they can survive, customers usually do not mind paying extra for these products) or giving donations to charities etc. “Companies with a defined corporate commitment to ethical principles do better financially than companies that don’t” – DePaul University 1997 A company behaving socially responsible is a relatively new phenomenon, in the past many companies did not care about their staff, economy and environment as long as the business was making profit and expanding, which is still the main objective for many companies today, but through a socially responsible way. The main objective for most companies...

Words: 2441 - Pages: 10

Free Essay

Consultant and Client Communication

...TermPaperWarehouse.com - Free Term Papers, Essays and Research Documents The Research Paper Factory Join Search Browse Saved Papers Home Page » Business and Management Consultant and Client Communication In: Business and Management Consultant and Client Communication Consultant and Client Communication MGT 527 January 28, 2013 Sarah Nelson Consultant and Client Communication Within an organization effective commination requires clear objectives along with sound strategies. In each business communication is crucial. Whether big or small the most effective instrument in organizations pertains to communication. Misunderstanding and challenges emerge with one-on-one interactions. Nevertheless, businesses influence effective communication strategies through persistent communication. However, a conductive environment on every level opens the door to communication whereby enabling the organizational members freely to express their ideas, criticisms, and feedback. When managers engage in conversation with employees “specially,” about their ideas, viewpoints on the emerging issues in customer and service production as well as the business environment develops an inclusive culture that demonstrate significant results. In the economy of business financial organizations explicate their vision for success in developing a long relationship. However, the vision of a company is to interact effectively with future as well as existing customers...

Words: 437 - Pages: 2

Free Essay

Zsdfaer

...Copy of Copy of Mary Kay in India No description by Mohit Bhatia on 17 November 2013 •342 Comments (0) Please log in to add your comment. Report abuse Transcript of Copy of Copy of Mary Kay in India Mary Kay in India Table of Contents Case Background Case Analysis Swot 4P's Other research Questions Conclusion Recommendations Case Background Founded in Dallas, Texas (1963) Headquarters: Addison, Texas Located in 35 countries in 5 continents. Key people: Mary Kay Ash, Founder, David Holl, CEO Net sales of USD 2.9 billion Richard R. Rogers 1963, Executive Chairman Employees, Staff - more than 2.5 million independent beauty consultants. Over 200 products. Manufacturing plants in Dallas, Texas and Hangzhou, China Conclusion What did we cover? Successful worldwide, but failed in India. It is still suspicious - "pyramid scheme". Questions Case Analysis Marketing Mix Recommendations 1. Understanding the political environment of India before entering India market. 2. Adapt to the India economy and localize some products. 3. Localized manufacturing. S.W.O.T Strengths Established brand image Strong financial position Diverse portfolio Strong international presence Superior sales training Strong buyback system. Weaknesses No manufacturing plants in India Slow growth in revenues Sales consultants don't have access to product in bulk Volatility of direct sales Weak control over sales consultants Poor logistics and distribution...

Words: 706 - Pages: 3

Premium Essay

Women in the Workplace

...Running Head: Diversity Competency Case: Women on Corporate Boards Samantha Bunn Bus 520 May 10, 2011 Dr. Johnny Eluka Running Head: Diversity Competency Based on the stories presented, discuss the characterizations of the female board members in relation to the behavioral model of leadership. When I reviewed this case of women on different boards serving a variety of positions, I felt that there was a comparison with all these individual women whether they are the only woman director on board or whether they are among other women directors on board. However, it’s obvious that when the board only holds one woman the level of office difficulty is higher. The three stories of female board directors where they are the only females on board are very common. These women set a picture showing that they have to give 150% in order to be heard as well as a make a difference. Women who serve as the only female on boards are almost pushed out of the way, their opinions seem to not really matter. Their voices seem not to be heard either. The first woman states that: “You can make a point that is valid, and minutes later a male could make the same point”, however the male will get congratulated where as the female will not. She also mentions that until the males in the board room realize that the females are not going anywhere, the respect is not given. Basically, the women have to work harder than the men to fit in, establish themselves as well as have their...

Words: 1202 - Pages: 5

Premium Essay

Mary Kay Cosmetics: Asian Market Entry

...Alima Shamuratova Mary Kay Cosmetics: Asian Market Entry Q1. First, choosing between China and Japan Mary Kay Cosmetics (MKC) management need to focus on profit and financial performance. This is the main objective for every company. Japan market is saturated and if MKC go to this country, it will start bringing profit in 4-5 years. Thus, it will take more expenses. Chinese market is not saturated, there a few foreign competitors and it allows to think that Chinese entry brings profit earlier and be cost advantage comparing to Japan ( if calculate, it can take about 2-3 years to become profitable). Moreover, labor cost in China are cheaper. Secondly, market size of China is almost 10 times bigger than in Japan. Even though that Japan has 77% of women living in cities and China has only 27%, Chinese urban population is three times more than Japanese. Third criteria that is very important is legal and political situation. Japan is politically more stable than China. It is also more difficult to enter to China due to legal regulations and high tariffs, process of entry takes about 2 years. However, foreign companies used joint venture for entry that allows building strong relations with country and sharing risk. Despite the complicated regulation process for entry, Chinese government is more opened to foreign investments than Japan. Fourth criteria is demand and consumer behavior. China and Japan have significant culture difference in perception and sales approach. Japanese...

Words: 1100 - Pages: 5

Free Essay

Neeley Mba Placement

...$82,943 $77,000 Range $75,000-$100,000 $65,000-$115,000 $70,000-$90,000 87% Students Employed 90 Days After Graduation $17,000 Average Signing Bonus MBA Internships Students with Internships Average Weekly Salary 100% $920 $10,150 Average Other Guaranteed Compensation ROI: Function Financial Marketing Other FOR THE 2012 GRADUATING CLASS PRE- AND POST-MBA SALARY Average Salary by Function Average Salary $82,857 $83,063 $79,971 $88,333 Recent Employers 7-Eleven Academy Sports & Outdoors Alcon Laboratories American Airlines AT&T Baylor Health Care System Bell Helicopter-Textron Campbell Soup Company Hewlett-Packard Hilton Worldwide IBM Intel JP Morgan Chase Kellogg’s KPMG LiveStrong Lockheed Martin Luminant Mary Kay Cosmetics McKesson Medical Clinic of North Tx Michael’s Oncor Electricity PepsiCo/Frito-Lay Proctor & Gamble Raytheon Sabre Holdings/Travelocity Stage 3 Separation Susan G. Komen The Gallup Company U.S. Department of Defense UT Southwestern Medical Verizon Communications Weir Oil & Gas Supply Chain Management Average Salary by Key Industry Industry Consulting Consumer Products Financial Services Manufacturing...

Words: 476 - Pages: 2

Premium Essay

Mary Kay Cosmetics (Asian Market Entry)

...Zhuo Wang MAR6158.901 27/May/14 Case Summary: Mary Kay Cosmetics (Asian Market Entry) In February 1993, Curran Dandurand who was senior vice president of Mary Kay Cosmetics Inc. found out that though MKC has sold its products outside the USA for 15 years by 1992, the international sales only take 11% of the $ 1 billion total. The data showed that one of its main competitors, Avon, its Products Inc. take over 55% of its $3.6 billion sales from international market at that time. Mary Kay Cosmetics Inc., which is also called MKC. Mary Kay is a cosmetics incorporated in Texas (United States) in1963 by Mary Kay Ash. Since that time, Mary Kay Ash’s charisma, philosophy, and motivation were likely appeal to women all over the world, actually this company offers unlimited opportunities of women in business. Mary Kay Cosmetics Inc. is a direct selling cosmetics company, sold a range of skin care, personal care, and cosmetic products through approximately 275,000 independent sales people worldwide. Actually all the company products were manufactured in a single plant near Dallas. And there were four basic levels of independent contractors in MKC sales force: beauty consultants, sales directors, senior sales director, and national sales directors. Promotions were made on the basis of performance, and Mary Kay Cosmetics Inc. involved its sales force in product policy decisions by sending samples to them for evaluation. MKC also developed training ads programs and manuals for its sales...

Words: 727 - Pages: 3

Premium Essay

Entrepreneurial Leadership

...Assn. 1: Entrepreneurial Leadership An entrepreneur is a person who has the initiative to start a business, a new enterprise, venture or idea and takes accountability for the risks and the outcome. Most entrepreneurs have a desire for responsibility, like to take risks, have confidence in their ability to succeed, a desire for immediate feedback, a high level of energy, skill at organizing, and value of achievement over money. There are many reasons why someone may take this path but the bottom-line is this person has a strong will and determination to succeed. The leading entrepreneurs I have chosen are Mary Kay Ash and Russell Simmons. Russell Simmons is a business mogul, activist, best-selling author and he is owner and founder of RUSH Communications. RUSH Communications is a leading multi-faceted holding company with investments in well-known and respected brands in three industry segments: entertainment and media; fashion and lifestyle; and empowerment. RUSH Communications, Inc. includes a management company, the hip-hop record label Def Jam, and the sneaker company Run Athletics. He is also the founder of the clothing lines Phat Farm, Argyleculture, and American Classics. Some of Simmons other ventures include a film and television production company, Simmons Lathan Media Group, Unirush Financial Services, Simmons Jewelry Company, and GlobalGrind.com. Rush Communications is currently worth approximately $340 million. Simmons leads in a situational approach style....

Words: 1403 - Pages: 6

Free Essay

Ge265 Ethics

...Shane Nunn Ethnics in Society Homelessness in U.S. Society When most people think or talk about Homelessness, most people look down upon it. Most people look to it as worthless people that are unable to provide for their self. Although the government says that they are trying to do something about this, they would rather help out other countries. Mary Kay Ellis from a pro-group says that “The government should step up and do something about homelessness because nobody should be living in the streets regardless of our country’s recession problem, everyone needs a helping hand every once in a while and our country’s government with it’s resources could easily solve this problem in due time.” while Charles Reagan from the anti-group responds “It’s the homeless individual’s problem and they should be responsible for their own financial status” Many people in society do their part to help out in their communities; others often turn the other way in disbelief. Those that are willing to help do their part whether it is simply helping in a soup kitchen/shelter or by donating item, they see that there is a problem and are trying to do something about it while others see it as a problem but do nothing about it. There have been many debates when it has come to the homelessness problem but it always seems to go nowhere. You can look at this topic in many different aspects, but when you try to base decisions off of many different theories you will...

Words: 356 - Pages: 2

Free Essay

Business

...Year | 2014 | Exam Sitting | AUGUST | Subject | E-COMMERCE | Weightage | 25% | Submission Date | 31/7/2014 | Regulations A. Late Submission * A 10% deduction per day of total coursework marks (excluding weekends and public holidays). * Late submission between 5 to 10 days, results in a 50% deduction of total coursework marks. * Late submission past 10 days results in an automatic 0% for coursework and the student will be barred from the final examination. B. Deliverables Students must submit all materials supporting their coursework listed in the deliverable section. * Plagiarism is presenting somebody else’s work as your own. It includes: copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from another student and submitting it as your own. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by the university/college. The coursework must be done individually and must be entirely your own work. Please make sure that you are aware of the rules concerning plagiarism. If you are unclear about them, please consult your program coordinator/lecturer. * The coursework should exhibit formal research skills i.e. with a table of content, proper citations, references, and appendixes. * The coursework write up must be able to demonstrate...

Words: 1122 - Pages: 5

Premium Essay

Mary Kay Cataloge Outline for Eng 101

...Kwyntaé Grampus English 101 - 01 Dr. Klimek Mail-Order Catalogue: Mary Kay® Bridal Audience: Women getting ready for their wedding day, uninformed customer, doesn't know what they want to do with their make-up, women Products: Make up I. Introduction: a. organize thoughts, how they could look, step by step instructions, wants instruction, still figuring out how to do it II. Body Paragraphs: b. Cover Art: Attention Grabbers i. The cover of the catalogue shows a radiant woman in a bridal head piece glowing in make-up. ii. The words on the front of the catalogue say: "Get Gorgeous!" Every woman wants to look their absolute best on their wedding day. iii. "Your way to beautiful" at the bottom of the cover page is part that I don't necessarily think is the best thing because it is insinuating that the woman reading this catalogue isn't already beautiful. c. Organization: Chronological Order? iv. "Countdown to Smooth, Glowing Skin" is the very first article, trying to sell the 'TimeWise' collection in order to improve skin to become a pallet for the makeup. v. "The Secret to Flawless Foundation" is the next article in order to create a base for the main makeup. vi. "Timeless and Oh-So-Wearable" is the next article to advertise make-up looks that has been around for a while and that will always been around, the "classic daytime" look. vii. "All Eyes on You" is the next article that...

Words: 450 - Pages: 2

Free Essay

Small Business Interview

...Judith Litton MAN 104 April 4, 2015 Independence University Small Business Interview This small business interview was conducted between Judith Litton (student) and Kelly Maynard (Thirty-one consultant). The interview took place on April 1, 2015 over the telephone. I told Kelly I needed to know what makes women want to become Thirty-one consultants. Kelly said that she has sold many different products over the last few years such as, Avon, Mary Kay Cosmetics, and even some jewelry, and she stated that out of all of her ventures she has been the happiest with her Thirty-one career. I asked Kelly when she first decided to become a Thirty-one consultant what if any particular challenges she faced while attempting to build her business and she said there were a couple of different things that she had to deal with. Kelly stated that the biggest challenge she faced was she had to wait so long to be able to sign up as a consultant. Over four years ago when she decided to join that was when over ninety three hundred other women decided to join Thirty-one as consultants also. Thirty-one was forced to put a joining freeze on which lasted a little over six months. Kelly stated that once the freeze was lifted Thirty-one broke the women into three groups based on their last names which meant that Kelly was put into the second group of new consultants. With this additional obstacle that just meant that Kelly ended up waiting an additional ninety days before she was able to...

Words: 929 - Pages: 4

Free Essay

Mr Loba Loba

...Management המחלקה להנדסת תעשיה וניהול Industrial Engineering and Management המחלקה להנדסת תעשיה וניהול הגשה בכתב חברת Mary Kate Cosmetics קורס: | אסטרטגיה עסקית | מרצה הקורס: | ד"ר יעקב גרגיר | תאריך הגשה: | 23.3.14 | מגישים – צוות 6 טל ראובן | 037069705 | עומר מליח | 040466328 | איתי אברהם | 066538547 | איתי שוורץ | 034743294 | רועי איש-שלום | 032533747 | ערן אייגר | 032531402 | תוכן ענייניים פרק 1 - רקע 3 1.1 חברת מארי קייט קוסמטיקס - Mary Kate Cosmetics 3 1.2 התפתחות החברה 4 1.3 מוצרי החברה 5 1.4 שיטות המכירה של החברה 6 1.5 מצבה של חברה בשנת 1993 8 1.6 רקע ומגמות מרכזיות בתעשיית הקוסמטיקה 9 פרק 2 - ניתוח סביבת מאקרו 10 2.1 ניתוח PESTEL 10 2.2 ניתוח חמשת הכוחות ל פורטר 10 פרק 3 - ניתוח סביבת מיקרו 11 3.1 ניתוח SWOT 11 פרק 4 - מדדים פיננסיים 12 4.1 יחס נזילות 12 4.2 יעילות תפעולית 12 4.3 נתונים פיננסיים נוספים 12 4.4 סיכום 12 פרק 5 - תיאור הבעיות 13 פרק 6 - פתרונות וחלופות 14 6.1 הצגת חלופות לפתרון הבעיות 14 6.2 פרמטרים לבחינת החלופות 14 6.3 השוואת חלופות 14 6.4 חלופות נבחרות 14 6.5 סט פעילויות שצריכות להתבצע 'מחר בבוקר' 14 פרק 7 - ביבליוגרפיה 15 פרק 1 - רקע 1.1 חברת מארי קייט קוסמטיקס - Mary Kay Cosmetics מארי קיי בע"מ הינה חברה אמריקאית בבעלות פרטית אשר מתמחה במכירת מוצרי קוסמטיקה. החברה נוסדה על ידי מרי קיי האש, מרי נולדה בטקסס, וצברה ניסיון במכירות של ספרים מדלת לדלת בזמן מלחמת העולם השניה. לאחר מכן עבדה...

Words: 4019 - Pages: 17

Free Essay

Mary Key Case: Asian Market

...Case Summary: Mary Kay Cosmetics: Asian Market Entry The article outlines the decision making process of Vice President of Mary Kay Cosmetics Curran Dandurand whether to enter two major Asian markets: Chinese and Japanese. The author shows how circumstances on the local markets, consumers’ needs, even the type of skin and associations about cosmetics of specific nation force the product adaptation to those markets. Dandurand provides evaluation of two markets entry opportunities: Chinese and Japanese. These two countries have different economy, policies, and demographic situation, own history and culture. The article demonstrates how specific conditions of each country are essential for further planning and successful launching the product in international markets. We can see the core differences first of all in the economic ground. The population of China exceeds the population of Japan more than in 9 times. But at the same time per capita GNP in Japan in 44 times higher than Chinese. Consequently, these differences in economies are reflected in the purchase power of population and in start-up cost. The buyer power of potential consumers is one of the most important factors that is taken to the consideration while facing the decision about Asian market entry. It was estimated that start-up investment cost for China is $2.00 million, when for Japan- $10.0 million. Another important factor is that compare to China, Japan was the largest direct selling market in the world...

Words: 657 - Pages: 3