...BTEC Level 3 National Health and Social Care Unit 1 Developing effective communication in health and social care This mandatory unit enables learners to understand effective communication within health or social care settings, some of the many barriers to effective communication and ways to overcome them. Learners will gain the necessary interpersonal skills to communicate with a range of people within the sector and will have the opportunity to identify and analyse the effectiveness of their own communication skills. This is a 10-credit unit and can be taught in 60 guided learning hours, with learners also expected to complete non-supervised individual study time. This is a mandatory unit for all qualifications. On completion of this unit, learners should: LO1 Understand effective communication and interpersonal interaction in health and social care LO2 Understand factors that influence communication and interpersonal interaction in health and social care environments LO3 Understand ways to overcome barriers in a health and social care environment LO4 Be able to communicate and interact effectively in a health or social care environment Unit contents The scheme of work for this unit (page 13) links to the following resources to help you deliver Unit 1. LO1 Lesson plan LO2 LO3 LO4 AS10, AS11, AS12 LP Activity sheet AS1, AS2, AS3, AS4 AS5, AS6, AS7, AS8, AS9 Stretch and support AS1, AS2, AS3, AS4 AS6, AS8, AS9 ...
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...Chapter I PROBLEM AND ITS BACKGROUND Introduction The age we live in may be defined as the communication age. Effective communication is considered one of the most important skills that individuals should have. Receptive and expressive language abilities constitute a significant aspect of effective communications in terms of language skills. One of the expressive language elements is speaking skill. Speaking is the most common and important means of providing communication among human beings. The key to successful communication is speaking nicely, efficiently and articulately, as well as using effective voice projection. Furthermore, speaking is linked to success in life, as it occupies an important position both individually and socially. As is the case with many basic skills, one of the important periods to improve speaking skill is, incontrovertibly, during primary education. Speaking skills acquired and developed during primary education are significant with regard to both acquisition and permanence. Therefore, it is essential that efficient and effective teaching methods are employed in order to improve speaking skills during primary education. In our view, a favourable technique in aiding primary school students to acquire and develop oral skills is the use of creative and educational drama activities. No matter where this technique is applied, creative drama may be considered a method of learning –a tool for self-expression, as well as art. Background of the...
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...address someone. Speaking may be forced on him in the way but we still say that he wants or intends to speak, otherwise he would keep silent. According to Maybin (1992: 56) says that communication is an exchange between people, knowledge, information, ideas, options, feeling so there must be concept, ideas, in the fellow speaker of what they are going to say. The speakers have a basic competence in communication their ideas. The able to communicate their ideas, the students will be given opportunity to practice their English. According to Micheal (1998: 103) language is a symbolic system used by communicators to construct and convey information. Good languages developed by a system, set of rules followed by the wearer. According to Nunan (1991: 47) Speaking is one of four skills of English. It can help people to understand something from other interlocutors of language. Speaking will be focus for the first section on speaking. It involves fluent and accuracy expression meaning, the exercising of pragmatic, or communicative, competence and the observance of the rules of appropriate. Communication is a collaboration venture in which the interlocutors negotiate meaning in order to achieve their communication. According to Widdowson (1985: 57) that speaking is an oral communication that gives information involves two elements, they are; the speaker who gives the message and the listener who receives the message in the world, the communication involves the productive skill of listening...
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...COM 225: Public Speaking ASU Fall 2013 • T/Th 4:30-5:45 PM • SL #70374 Instructor: Dr. Karen Stewart Office: Stauffer Hall 220 E-mail: Karen.A.Stewart@asu.edu Office Hours: Monday and Tuesday 1:30-3:00pm Phone: 480-965-5095 (HDSHC main office) and by appointment WELCOME TO COM 225! The purpose of this course is to enable you to better understand theories and practices of public speaking. This course is designed to improve not only your delivery techniques but also your speech-writing and persuasion abilities. Additionally, this course is arranged to develop the skills necessary for you to critically evaluate both written and spoken speeches of others and to enter the public dialogue on issues that are important to you and your life. I am confident there is much to gain from the study of public speaking. The skills developed by engaging in this course work have practical applications in each of your lives. Although your participation may take place in various forms and environments, each of you will inevitably face the task of delivering, constructing, or consuming speeches. Developing your public speaking skills will prepare you for school or work presentations, job interviews, political campaigns, community meetings, and many other situations as well. BENEFITS OF THIS COURSE The objectives of this course are to: • Improve your speech delivery • Understand the ability to create effective speeches • Improve your listening...
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...Debate as a Teaching Strategy Cinthya Alicea Keiser University Debate as a Teaching Strategy Communication is the most crucial part of human interaction. There are many benefits to effective communication which enhance aspects of our personal everyday lives. There is also misunderstood communication which results in a vain outcome and can lead to embarrassment or even more serious results in an adult’s life. Public speaking today is not rare, we go on about our daily lives communicating with people throughout our day whether it be work related or just speaking socially for recreational purposes. Public speaking promotes communication for important messages or simply for teaching purposes. When we combine communication and teaching we can create great lectures but when we involve our listeners and interact with one another we create a debate. This paper is going to promote the benefits and applicable use of debate as a teaching strategy. There are many teaching strategies used today. Each is specifically distinguished and with its own discipline. Teaching strategies break off into braches to create types of lectures that fit with the learning styles of the students. There are a number of teaching strategies, some are: Role playing; where simulations in class can be an excellent way to engage students. Case studies; these have been used for actively engaging students in problem solving applicable to their discipline. Effective discussions; engage students in thinking and...
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...contemporary English language teaching. This is geared for English language learners who are faced with difficulty in communicative competence in one or more domains. It also attempts to provide actual remediation through hands-on practice and various situational case studies. I. Orientation to Functional Grammar a) Parts of speech b) Verbs & Tenses c) Sentences Structures Suggested Reading/ Resources Materials Theory and Problems of ENGLISH GRAMMAR Third Edition by Eugene Ehrlich II. How to teach English 1. Vocabulary a) Compound words b) Conversions c) Word-attack skills 2. Listening and Comprehension: a) Grasping the gist b) Identifying the specific & extracting relevant information c) Following Stress/Volume/Tone/Pace of speaker d) Correcting the pronunciation e) Understanding instructions f) Answering oral questions g) Note- making skill / Dictation h) Reproducing / transforming short aural and oral texts i) Comprehending interviews / Report / Articles j) Reading Handout / Describing Pictures 3. Speaking and oral interaction Different language functions in Daily life situation: a. to give personal details: name, age, qualification, address etc. b. to make requests/offers/Proposal/statements c. to give instruction/to ask & answer questions d. to agree/to disagree/ to argue e. to invite/apologize/ refute/ regret/ welcome/ condole/ congratulate f. to describe picture/map/chart/diagram g. to take part in short...
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...chapter presents related literature review, relevant studies and theoretical framework to understand this research comprehensively. 2.1 Literature Review 2.1.1 Speaking In most cases, people who learn English usually want to be able to speak and communicate in English. One of the language skills that they want to acquire is speaking. Hadfield (2000) stated that “speaking is a kind of bridge for learners between the classroom and the world outside”. Liying Cheng and Curtis (2004) stated that the effective communication is more that the ability to talk, it is like that the ability to make understand people what we said. From those definition speaking is very important to make people understand about what...
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...Luis Carlos Lasso Montenegro AIM OF THE LESSON The goal of the lesson is aimed to develop oral skills by getting students practicing functional language in a real communicative situation. CLASS DESCRIPTION Intermediate English Learners Language Proficiency Level: B1 DATE May 21st 2014 LESSON TOPIC Experiencing Setbacks SPEAKING ACTIVITY Dialogues SKILL DEVELOPMENT AT THE Macro skill of oral communication: Accomplish appropriate DISCOURSE LEVEL communicative functions according to situations, participants and goals. LEARNING RESOURCES - Video Clip: “A date with Sarah” - Power Point Presentation: Modal Verbs “MENTEFACTO” - Printed material: task sheet. - Web 2.0 tools: Dvolver Movie Maker ESTIMATED TIME OF LESSON 30 minutes PROCESS FOR TASKS TEACHING & LEARNING PROCEDURES LEARNERS - The teacher poses a topic-based question: Have you ever experienced a setback? And makes sure learners understand the concept of setback. - Students read a brief paragraph about two friends who are going RECEIVING INPUT to the movies. THROUGH - Teacher encourages students to watch a two-scene situational OBSERVATION video clip: “A date with Sarah” and have the opportunity to get input through observation. - The teacher checks learners’ comprehension by asking them questions about the video clip. COMPREHENSION TASK (Pre-task) LANGUAGE FOCUS TASK (Analysis – Practice) EXPLORING PREVIOUS KNOWLEDGE & DEVELOPING IMITATIVE SEPEAKING -The teacher explores students’ previous knowledge about Modal Verbs and highlights...
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...Chapter 1: Introducing Public Speaking Four Characteristics of Public Speaking: 1. Public speaking features communication between a speaker and an audience 2. Public speaking is audience centered 3. Public speaking emphasizes the spoken word 4. Public speaking is usually a prepared presentation What is the historical tradition of public speaking? As far back as the fifth century B.C.E., all adult male citizens in the Greek city-state of Athens had a right to speak out in the assembly and vote on proposals relating to civic matters. The ancient Greeks were the first people to think formally about rhetoric as well as a subject. Many of Aristotle’s ideas influence the study of public speaking even today. What are the main components of the transactional model of communication? How is this model different than the linear model? The linear model process involves several key elements. Specifically a person with an idea to express is the source, and the idea, that he or she conveys to the audience constitute the message. Sources communicate their messages to one or more receivers, who try to make sense of the messages by decoding. In the transactional model, the participants in a public speaking exchange seek to create a shared meaning – a common understanding with little confusion and few misinterpretations. How does critical thinking influence public speaking? When you engage in critical thinking, you carefully evaluate the evidence and...
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...India, English became the language of our country and is soon expanding. The teaching of English is gaining importance in every area today. With all its countless, instructional objectives like the aural-oral skills of listening and speaking, graphic skills of reading and writing, appreciation, etc, it has become one of the most difficult subjects to teach in the Indian situation. The complexities of the skills involved, alienation and other problems such as differences in the levels of initiation of instruction, differences in the socio-economic status, differences in urban and rural background, scarcity of teachers well-versed in content matter as well as the methodology of teaching, lack of adequate aids and instructional material, hamper in their own way the successful handling of English in the classroom. The teaching of English whether for beginners or for the advanced learners has been a challenging pursuit for the teachers of English especially the area that cover the acquisition of four skills of language – Listening, Speaking, Reading and Writing. Proper training of teachers is of great importance in improving the quality of English education. We need to understand the ethos, culture and the present Indian situation so as to have an effective methodology of developing a second language in our learners. One needs to conduct workshops, training programs, in-service training to our ESL teachers. The process of the training program in ELT will be discussed in detail with relevant...
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...Computer Games in Language Instruction A computer game is a formal, rule-based system performed on a computer, with a variable and quantifiable outcome (Tobias, Fletcher, Dai, & Wind, 2011). The computer game engages players by requiring them to influence the outcome using various strategies and to feel the consequences (such as winning the game or certain rewards) (Tobias, et al., 2011). In the classroom, computer games can increase a feeling of involvement and engagement with the game and improve motivation to learn the fundamental material (Tobias, et al., 2011). The history of computer games as an instructive tool is relatively short. The entry of computer games into learning and instruction began in the 1980s, when the design and construction of the games themselves was a popular way to learn about computers (Games & Squire, 2011). However, it was not until the 1990s that the computer game began to be a common tool for instruction. In the mid-1990s, commercial edutainment games were used commonly, and then they were disappeared in the mid-2000s due to the poor management of the sector’s leaders (Games & Squire, 2011). Nowadays, digital game-based learning, focusing on an emphasis of interaction and learning, is more common than only edutainment games (Games & Squire, 2011). Computer games have been used in language...
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...spoken English is the core issue of students and teachers. Students are more and more eager to learn English well especially the oral English, but a lot of difficulties and barriers in the way. Therefore, how to stimulate middle school students' oral English interest becomes more and more important. In this paper, the author pays attention to studying the present situation of Middle school students Oral English study, and propose some personnel but effective strategies to stimulate students’ oral English skills. Key words：Oral English, interests, communication. Table of Contents Abstract…………………………..........................….............................................……….ii Table of Contents…………………………………………………………........…………iii Outline…………………………………………………………………………………… v 1. Introduction…………………………………………………………………………… 1 2. The Significant Value of Oral English………………………………………………… 2 2.1 English is the most widely used languages…………………………………………. 2 2.2 Oral English Skills is the Necessary Condition for Future Job……………………. .2 3. The Reasons Why The Middle School Students Lack Of Oral English Study Interest. .3 3.1 The out-of-date teaching methods………………………………………………………. 4 3.2 The current examination system…………………………………………………………5 3.3 Students lack of the essential language environment………………………………………6 3.4 Spoken English can’t Get as much...
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...University of Phoenix Material Communicating Effectively Worksheet Answer the following questions, using information from this week’s readings. Respond to each question in 100 to 200 words. 1. Briefly explain the seven elements of the speech communication process. How do these elements determine a speech’s success or failure? Speaker- The person who is presenting an oral message to the listener. Message- What a speaker communicates to someone else. Channel- The means in which a message is communicated. Listener- The person who receives the speaker’s message Feedback- The messages, usually nonverbal, sent from a listener to a speaker. Interference- Anything that impedes the communication of a message. Interference can be external or internal to listeners. Situation-The time and place in which speech communication occurs. These elements of the speech communication process can determine a speech’s success by: • Personal credibility • Knowledge of the subject • Preparation of the speech • Manner of speaking • Sensitivity to the audience and the occasion • Enthusiasm By combining all these elements together and successfully delivering an accurate speech, in which, your audience is aware and interested; an individual cannot fail. 2. What is the difference between hearing and listening? What are some techniques you could employ to improve your listening skills? Listening is paying close attention to, and making sense...
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...and Standards Speaking, Listening, Learning: working with children in Key Stages 1 and 2 Professional development materials Primary teachers and headteachers Status: Recommended Date of issue: 04-2004 Ref: DfES 0163-2004 ❚❙❘ Contents DVD – extracts from the video Speaking, Listening, Learning: working with children in Key Stages 1 and 2 (DfES 0628-2003) Introduction Planning meeting Professional development modules 1 Speaking and listening: concepts, skills and knowledge 2 Progression in speaking and listening 3 The role of the teacher in developing effective interaction and identifying and developing language features 4 Organising and managing speaking and listening 5 Speaking and listening: drama Inside front cover 3 5 7 19 35 49 55 This booklet contains suggestions for a planning meeting for embedding speaking and listening across the primary curriculum, and five professional development modules to support the teaching of speaking and listening in primary schools. The planning meeting will require teachers in preparation and follow-up. The professional development modules require time for teachers to read, plan, try out some teaching, watch others teach and discuss. Each module also has a staff meeting lasting between 60 and 75 minutes. Professional development for speaking and listening in mathematics will be available in 2005. © Crown copyright 2004 DfES 0163-2004 Professional development materials 2 Speaking, Listening, Learning:...
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...English Communication Skills Chairperson: Mr. Fadi EL-Hakim Textbook * Public Speaking An Audience-Centered Approach By Steven A. Beebe –Susan J. Beebe, 8th edition * Writing Research Papers By James Lester, 11th edition Course Description Most careers require some level of public speaking ability, whether it involves making a proposal to your group or management at work, making a sales presentation, teaching people how to use a product or system, or making a presentation to your employees as a manager. Sometimes we face other public speaking situations; including teaching young people how to do something, making our opinion known at a public meeting, or commemorating special events. Course Objective: The aim of this course is to help students become a more effective and responsible speaker and listener. It will encourage them to communicate more openly in different settings (speeches, group discussion, interviews, etc.). This course will also enhance effective public speaking skills, and research methodology techniques. Learning Outcomes: Upon completion of this course, the student will be able to: * differentiate between the basic forms of speeches: informative and persuasive. * become articulate in speech making * increase your confidence in your public speaking ability. * learn principles of effective public speaking. * demonstrate effective aspects of speech preparation. * apply public speaking skills to a variety of speech...
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