...operational unit and is subject to questions about its contribution to organizational performance. • HR managers must “add value” show contribution and value of HR activities in the numbers and language of business, to decrease HR’s vulnerability to destructive proposals. “Make a difference” or be abolished! Slow Growth in HR Measurement • Some HR managers resist measuring their work because outcomes such as employee attitudes or managerial productivity are impossible to calibrate meaningfully. If you can’t measure, then you can’t manage or improve! • Measurement is fueled by: 1. Business improvement efforts 2. Positioning HR as a strategic partner 3. The need for objective indicators of success Sarbanes-Oxley – A Case for HR Measurement • US legislation that affects Canadian companies operating in the US • Provides another reason to measure HR performance. • Under the legislation, disclosure requirements include: requirements include: • Executive compensation • Pension plans • Whistleblower protection - These requirements bring about pressure for measuring HR Reasons for Measuring HRM Effectiveness 1. Labour costs are most often a firm’s largest controllable cost. 2. Managers recognize that employees make the difference between success and failure and therefore good performance...
Words: 1591 - Pages: 7
...gather, analyze, and interpret data and information about patients and treatments. This information, along with business and management information, is used to interpret how things are and to develop a better, more efficient and more cost effective method of operation. The big question is, how does healthcare informatics and technology effect or impact the development and implementation of healthcare law? One of the most effective technologies that has been widely adopted already is electronic health records. EHR are systems that track and record patient information. It also makes them more accessible and easier to share and communicate between doctors, patients and insurance companies. Electronic health records help control costs effectiveness of an organization by communicating information in a timely manner and helps secure payments more effectively than paper billing. With all of the changes and easier access to a patient’s confidential records, obviously healthcare laws and regulations would change in order to protect patient safety. With the positive effects of EHR, it also...
Words: 1608 - Pages: 7
...and education is necessary and relentless in healthcare. I also, will provide valuable insights regarding the importance of measuring and the accountability of competency levels in organizations. Finally, I will describe different processes organizations may use for tracking and evaluating the effectiveness of training programs. Training and Education; The advantage of educating and training employees in the area of healthcare is the number one key component to the success of an organization. The field of health and medicine is ceaselessly emerging. The creation of modern medicines, and the latest surgical procedures, and the numerous others advancements have spark an innovative revolution in the industry overall. It is crucial for the organization, that trained and educated workers are in place to ensure that patients are being delivered a high level of quality and effectiveness degree of services. This should be healthcare provider’s first and foremost priority. Healthcare employees are in daily contact with patients, and the slightest mistake could have dire consequences. “Each action that workers takes, have to be perform correctly, in order to protect both the patient and the organization.” (buzzslot.com, 2011) There are state and federal guidelines that are set in place, which all health care facilities and organizations must be in compliance with, and each employee should be trained and...
Words: 772 - Pages: 4
...CODE OF ETHICS Compliance is the responsibility of all the Company’s directors, officers, managers, and employees.(Capital One,2011). One is responsible for learning the details of the policies, procedures, laws and regulations applicable to one's job and for seeking guidance when needed. It is important to avoid misconduct that violates the law, this Code, or Company policies, but also the appearance of impropriety. The point, which a subject is not explicitly explained in this Code, does not relieve an employee of their responsibility to maintain the highest ethical standards under all circumstances. If one has any concern about whether their actions or inactions could violate a law, it should be discussed with their manager. While no Code of Ethics can or should replace thoughtful behavior or common sense, it can help cultivate a culture that values and rewards honesty, integrity, and accountability. (Avon, n.d.). The principles detailed in the Code will guide in “doing the right thing” and in preserving the Company’s reputation for acting with integrity at all times. TRADE REGULATION Most states have enacted trade regulation laws to ensure fair competition. These laws prohibit price-fixing and other "anti-competitive agreements, deceptive acts, and unfair competitive methods." (Pension Consulting, n.d.). Some forms of joint activities are legally permissible, but others are not. Under no circumstances, should you illegally or improperly...
Words: 2229 - Pages: 9
...The roles of company secretary has been transformed from the traditional role of preparing the minutes of meeting to a more proactive and strategic role. They are consulted by the boards on procedural and regulatory requirements and sometimes they are required to provide induction to new directors, assistance to chairperson in determine annual board plan and administration of other strategic issues. Based on above statement prove that there is an increasing recognition of the need to elevate the position and function of company secretaries to allow them take on a stronger role in promoting governance within companies. (Corporate Governance Blueprint 2011 Pg 67) The position of company secretary will enable them to have a holistic view of the governance framework which results that tasked with responsibility of ensuring the framework and any supporting policies and procedures are clearly documented. E.g. requirements of formal documentation under the Code such as schedule of matters reserved for the Board is in place. (Deloitte: The Changing Role of the Company Secretary Focus on Governance, http://www2.deloitte.com/ie/en/pages/legal/articles/changing-role-secretary.html) Besides that, company secretary shall play a leading role in good governance by helping the Board and the committee function effectively and in accordance with the Term of Reference and Best Practice. E.g. supports which beyond scheduling meetings to proactively managing the agenda and ensuring the presentation...
Words: 526 - Pages: 3
...and Training An organization faces many issues daily. The responsibility of the organization and its human resources (HR) department is to develop programs and training exercises to battle these issues to eliminate either lesson, or deal with them effectively when the issue does arise. In this paper, Team B will be discussing the issue of sexual harassment in the workplace at Kaiser Permanente. As Kaiser is such an immense organization with an incredibly diverse staff, this is an issue that Team B believes can be improved by developing a training program and implementing it with all staff members. Assessments The first step in this process is to assess the needs of the organization and in what context the training will take place (Noe, Hollenbeck, Gerhart, & Wright, 2007). As Kaiser is an ever-growing corporation, and the customer base is broad, training programs are inevitable. Any program implemented however, will also need the support of the department managers. Sexual harassment is a problem seen worldwide and in every organization big or small. Sexual harassment in the workplace can produce poor employee morale, low productivity, and litigation (Compliance Training Group, 2011). Fortunately, as Kaiser is such a vast corporation, they should be able to find the time and have the budget to execute a training program of this magnitude. The training needs should encompass the following: • Knowledge on state and federal laws, rules, and regulations regarding...
Words: 1773 - Pages: 8
...is necessary, as the health care industry grows so does the specialization of the different parts of the industry. ("Training and Development In Health Care", 2013). Both education and training is vital to the growth and development of patient care in the healthcare industry. Training can be done many different ways such as short workshops training or on the job training. Training in the healthcare industry is important because it helps improve care of patients. Training should be repeated frequently, and at least annually, thereafter to make sure employees remain mindful of their compliance obligations and to capture changes in applicable law or facility compliance policy ("Employee Education and Training", n.d.). Training should be provided to employees and to physicians, independent contractors and other agents of the facility, and they should be required to reasonably participate in compliance training and education as part of their employment or contractual arrangement with the facility. ("Employee Education and Training", n.d.). Education is specifically important in the health care industry that deals with the health and welfare of humanity. The Health care industry can be a very technical with specialties covering a wide array of topics from patient care to specialty fields such as radiology. This means that a person who wants to work in the health care field will need some sort of education in a field that deals with health care. A person wanting to...
Words: 716 - Pages: 3
...balance of staying on top by continuously expanding the training department. This paper will discuss why training a development and education is vital to the health care field. This paper will also attempt to explain the importance of measuring competencies and explain the process for tracking and evaluating training effectiveness. Training and education are vital in the healthcare field because it determine the quality of care that each provider or administrator will deliver. The dedication of a healthcare provider starts with the education that is received. Even after the initial education rather it is graduate school for administrators, technical school for support staff, or medical school for the providers the education is a dynamic part of the healthcare career. Continued trainings would be important to stay current on certifications or licensure no matter what the role is played in healthcare normally there will always be a need for additional training even if it is just a refresher course. Along with official medical trainings it will also be important to stay up to date on company policies so there will be a need for compliance and policy updates as well as continued education trainings (Garrett, 2009). One important reason of measuring competencies is that it provides the employee and the employer to determine the level of understanding the employee has about the job they were hired to do. Competencies are...
Words: 745 - Pages: 3
...convening product they are purchasing, product availability, order status, delivering time. Shareholders expect greater value from their investment and accurate information of the financial status of the company. This new competitive environment requires companies ability to create value for their customers and to differentiate themselves from their competitors through the formulation of clear business strategy. In today's business environment, knowledge is power so business strategy must be supported by appropriate organizational factors such as accounting information systems, organizational design and effective manufacturing process Management Accounting deals with provision of information inside the company - that is, the process of identifying, measuring and forecasting, analyzing, interpreting, an communicatinginformation for the pursuit of an organization's goals. Business Environment, Management Processes, and Management Accounting The combination of internal and external factors that influence a company’s operating situation. The business environment can include factors such as clients and suppliers, its competition and owners, improvements in technology, laws and...
Words: 1766 - Pages: 8
...“Ethics Audit Benefits.” Please respond to the following: Compare (1) the benefits associated with conducting an ethics audit against (2) the challenges of measuring nonfinancial performance and the risks inherent in ethics auditing. Ethics audit is a systematic evaluation of an organization’s ethics program to determine if it is effective or not. Effectiveness of programs and polices can be improved and organization can identify potential risks and liabilities and can improve its compliance with the law (Ferrell, Fraedrich & Ferrell, 2011, pg.243-245). The ethics audit, like the financial audit, should be conducted regularly rather than in response to problems involving or questions about a firm’s priorities and conduct. The process of auditing and reporting a firm’s ethics programs is no guarantee that it will avoid challenges related its efforts. In addition, because this type of auditing is relatively new, there are few common standards to judge disclosure and effectiveness or to make comparisons. The auditing process can also demonstrate the positive impact of ethical conduct and social responsibility initiatives on the firm’s bottom line, convincing managers and other primary stakeholders of the value of adopting more ethical and socially responsible business practices. Determine if it would ever be better not to conduct an ethics audit. Explain your rationale. Ethics audits help know the ethical goals and standards that need to be achieved. These...
Words: 586 - Pages: 3
...|[pic] |Syllabus | | |School of Business | | |MGT/431 Version 6 | | |Human Resource Management | | |Puerto Rico Campus | Copyright © 2009, 2008, 2006, 2004 by University of Phoenix. All rights reserved. Course Description This course focuses on the strategic role of human resource management, personnel planning and job analysis, personnel selection, performance appraisal, compensation, training, and development from the vantage point of the manager. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies...
Words: 2045 - Pages: 9
...1. Introduction What is the goal or the idea behind risk management one of their focus is to reduce the financial risk other areas that may seem not important is the regulation. One of the principal issues facing health care risk management is governmental regulation. Over the last few decades, there has been a growing public demand for accountability in health care delivery. The consequent tightening of governmental regulation has led to a greater allocation of an organization's resources to regulatory compliance. Some states, including New York, enacted stringent incident reporting requirements for hospitals, requiring additional staff to investigate and prepare such reports. Additionally, competition among hospitals has also fostered a greater concern over the community's perception of quality of care. Many hospitals have had to compete harder for patients as inpatient lengths of stay decrease and more procedures are performed on an outpatient basis. Risk management in the health care In the past risk management and quality improvement job was separate in the health care organization. Even though, the job function may have been different the goal was the same. Managing risks is the quality of services provided & the safety of patients, their careers & visitors. To manage risks to staff & subsequent risks to service quality. To manage risk of failing to meet national & local priority targets to manage risks to the efficiency of services...
Words: 4796 - Pages: 20
...Casualty Actuarial Society Committee on Enterprise Risk Management has adopted the following definition which includes the purpose of ERM : “ERM is the discipline by which an organization in any industry assesses, controls, exploits, finances, and monitors risks from all sources for the purpose of increasing the organization’s short – and long-term value to its stakeholders.” In the US, COSO published its ERM-Integrated framework in 2004. COSO identified a need for robust framework to help companies effectively identify, assess, and manage risk. The resulting framework has eight components and four objectives. The eight components are:- * Internal Environment- It encompasses the tone of an organization, and sets the basis for how risk and control are viewed and addressed by an entity’s people. * Objective setting –Objectives must be aligned with the organization’s risk appetite, which derives risk tolerance levels for the organization. * Event identification-Management identifies potential events that, if they occur, will affect the entity’s ability to successfully implement the strategy and achieve objectives adversely or positively. * Risk Assessment-It allows an entity to consider the extent to which potential events have an impact on achievement of objectives. * Risk response-It includes risk avoidance, reduction, sharing and acceptance. * Control Activities-These are the policies & procedures that help ensure the management’s risk responses...
Words: 1368 - Pages: 6
...Risk Management Strategic Planning for a Changing Health Care Delivery System Using Never Events to Reduce Risk and Advance Patient Safety Governance and Board Responsibility to Assure Safety in Health Care Organizations 1. Introduction What is the goal or the idea behind risk management one of their focus is to reduce the financial risk other areas that may seem not important is the regulation. One of the principal issues facing health care risk management is governmental regulation. Over the last few decades, there has been a growing public demand for accountability in health care delivery. The consequent tightening of governmental regulation has led to a greater allocation of an organization's resources to regulatory compliance. Some states, including New York, enacted stringent incident reporting requirements for hospitals, requiring additional staff to investigate and prepare such reports. Additionally, competition among...
Words: 4978 - Pages: 20
...1. Proposed Title Role of Human Resource Information System (HRIS) in an Organization The purpose of this research is to identify business organizations that have faced human resources issues in regards to information technology. Through the study, we can learn how business organizations have handled certain human resources issues related to information technology, information systems, new technology, and data security. With the changing world and constant new technology that is available, managers need to be aware of the technology that will increase effectiveness in their organization. 2. Introduction HRIS refers to software packages that address HR needs with respect to planning, employee information access, and employer regulatory compliance. The following text begins with a discussion of human resource planning, followed by human resource management systems. Human Resource Information Systems (HRIS) have become one of the most important tools for many businesses. Many firms do not realize how much time and money they are wasting on manual human resource management (HRM) tasks until they sit down and inventory their time. HRIS is advancing to become its own information technology (IT) field. It allows companies to cut costs and offer more information to employees in a faster and more efficient way. Especially in difficult economic times, it is critical for companies to become more efficient in every sector of their business; human resource (HR) is no exception. HRIS...
Words: 1270 - Pages: 6
