...by applying theories to your own behaviour. In this assessment, you will submit three (3) out of six (6) tutorial worksheets as part of a portfolio. You must submit worksheet 1 and then choose any two (2) from worksheet 2 to 6. The tutorial program has been designed to assist your learning and is directly linked to this assessment. You should aim to attend most of the tutorials if you seek a good mark. Consumer Behaviour List In the first tutorial, you will be select ONE consumer behaviour from the list below that you have done in the last three months. You will then complete worksheets in the tutorials of weeks 2 – 7 on that consumer behaviour. Once you have selected a behaviour you cannot change as your assessment requires to submit worksheets on the same behaviour. List of Consumer Behaviours * Buying a PC/laptop/high-technology item * Booking/arranging/going on an overseas holiday * Selecting a university * Going to the movies * Choosing a restaurant for a special occasion * Evaluating and selecting a mobile phone plan * Choosing to do volunteer work * Buying a fashion item * Going to a concert * Changing a bad habit (smoking, reducing alcohol intake, getting fit, eating better) Assignment structure and requirements You must follow this structure, do not change the order of the content of the worksheets in any way as this may result in reduced marks. This assignment requires the use of first-person language. The total...
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...DIPLOMA IN PRE-PRIMARY TEACHERS TRAINING MID TERM ASSIGNMENT ON COMMUNITY HELPER Topic: Community Helpers Subject : Environment Studies Level / Class : GRADE II No. of students : 16 Time : 40 mins Age Group : 6-7 years Teaching Aids : Flash Cards, Marker, VCD, Reference Book “Hello Earth” Aim of the Lesson: a) Main focus - To develop understanding in young learners about Helpers in our community and how they help us? b) General Aim - To develop listening and speaking skills. To enhance their knowledge about community helpers. To enhance the volume of their vocabulary. To develop memorization and imaginative skills. Concepts Introduced: a. Identification of Community Helpers. b. Tools used by Community Helpers. c. Work Place of Community Helpers. d. Dress up of Community Helpers. e. Dramatization of Community Helpers. Time Allotted | Activity Planned | Teacher’s Activity | Student’s Activity | Anticipated Problems (Teacher’s Point of View) | 10 min | Warm...
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...Math 100 Review for Test III As college students, you are expected to be able to review on your own, and carefully manage your time. That is, the primary responsibility for mastering the material is your own. Here are some suggestions that may help in preparing for your first test. As listed in the Course syllabus, you may bring one sheet of self-prepared notes. You are cautioned that spending too much time searching through notes can be fatal. You should know the material well enough that only a quick glance at notes will suffice. A very good source for review is the Worksheets that you have been printing during the term. Printing one or two Worksheets each week is a good study skill. Click on Worksheet in the blue bar in Aleks. This will show the Worksheets and answers. You can also get ALEKS to suggest Review problems for you. Click on Review in the blue bar in ALEKS. You should see something similar to what is below. You should look over the list, and decide for yourself which problems you had trouble with and need to review. Clicking on any topic listed will bring you to Practice on that topic. This test will cover Chapters 5. There are 23 possible topics that were covered. I will certainly not ask a question from every one of these topics, but ... you should be prepared to answer questions on any of them. And there might be a review topic from the first two tests. Based on your work to date, I expect all of you to do very well....
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...Website Planning Worksheet n o This worksheet can help you to lay a solid foundation for your web sit e. It will help define your goals along with setting a o o r t p r guidelines to make sure your website is complete and useful for your visitors. If you don't know an answer or feel like it e k m s r o w l a t e doesn't apply to you, then simply leave it blank. If you have any quest ions; please call and I'll be happy to help you Name Address r City State Zip Code Business Phone n Home Phone Cell Phone Description of your business c o s (One Paragraph) e [Type a quote from the document o or the summa ary of an inte eresting point. You can t position t the text box a anywhere in the document t t. Use the Dra awing Tools t tab to change the e formattin ng of the pull quote text bo ox.] Description of services c e , (Separated by commas) Example: Pizza, Restaurant, Take Out, Salads, Italian, Entrees, Pasta, a m p s e [Type a quote from the u e document o or the summa ary of an interesting point. You can t anywhere in the document t. Use the Dra awing Tools tab to change e position the text box a the forma atting of the p pull quote tex xt box.] 1 What is your "Motto· or ·Slogan"? Do you want people to: ☐ Learn more about your business or organization? ☐ Hire you to perform a service? ☐ Buy products from you...
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...Short Paper: Mediator Objectivity In at least four paragraphs, describe the proper role of a family mediator as it relates to objectivity in the mediation process. When it comes to being a good mediator, one has to learn how to keep their opinions to themselves. A good mediator will be able to “build rapport with people in conflict while being both nonjudgmental and compassionate” (Practitioner’s guide) Being able to do this is something that has to be worked at everyday. Mediators are people just like us and they have biases just like we do. Conscious or not these biases need to be put out of their mind when mediating a case. A mediator must see past what ever personality trait that they may find annoying or undesirable in a client. When the mediator sees past this trait, they are better able to treat both parties with respect and equally. This allows the party with the undesirable trait to be able to speak their thought fully and it also allows them to feel more comfortable and may even promote them being more involved in the mediation sessions. Putting the biases out of their mind is and keeping a non judgmental attitude becomes even “more essential because a mediator hears the most egregious stories of spousal behavior while each spouse simultaneously clamors for sympathy” (Practitioner’s guide) There will probably be times that the mediator may review a case and begin to build an idea as to how the case should turn out. It is in cases like this that it is most important...
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...Sherwanda Fox Business Law 07.26.12 Microsoft Corporation v. i4i Limited Partnership and Infrastructures for Information Inc. No. 10- 290 I4i is a software consulting company that creates markets and sells computers. I4i applied for a patent covering its invention which is an improved method for manipulating an electronic document's architecture and content. This technology is commonly referred to as a "markup language."These computer languages place "tags" around text to tell a computer how to structure an electronic document, including how to display and format text, and whether to classify data as a certain type, such as a name, social security number, or address. A specific markup language, XML, allows users to develop their own custom tags. In 2003 Microsoft Corporation began releasing versions of Microsoft Word that were capable of editing XML. In 2007 i4i sued Microsoft Corporation because of the fact that Microsoft word XML processing and editing capabilities infringed on i4i’s patent. The issue of this case is whether the challengers of the validity of a patent can prove invalidity by a clear and convincing evidence standard or whether courts should only hold challengers to a preponderance of the evidence standard. At trial the jury was instructed that Microsoft Corporation prove the patent’s invalidity by showing clear evidence, even though the evidence Microsoft presented had never been reviewed by the U.S Patent and Trademark Office. The patent act states that...
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...Negotiation Closing Deals, Settling Disputes, and Making Team Decisions David S. Hames University of Nevada, Las Vegas @>SAGE Los Angeles | London | New Delhi Singapore | Washington DC • •-*» •• • i ' w ' t * • * 5s" i- . •> - • • y . » " •• is • Acknowledgments Preface PART I: THE FUNDAMENTALS 1 The Nature of Negotiation: What It Is and Why It Matters Intended Benefits of This Chapter The Essence of Negotiation What Is Negotiation? 5 6 6 When Do People Negotiate? Technology 6 4 3 xvii xix 1 3 Why Has Negotiation Become a More Important Skill? The Workplace 7 8 9 10 11 How People Negotiate: The Dual Concerns Model The Pros and Cons of Negotiating The Shadow Negotiation 10 What Does a Negotiation Look Like? Conclusion and Implications for Practice READING 1.1 - ONLINE DISPUTE RESOLUTION: DO YOU KNOW WHERE YOUR CHILDREN ARE?, 8Y DAVID A . LARSON 1 3 19 READING 1.2 - BALANCING ACT: HOW TO MANAGE NEGOTIATION TENSIONS, BY SUSAN HACKLEY Preparation: Building the Foundation for Negotiating Intended Benefits of This Chapter The Essence of Preparation 23 23 23 The Preparation Process, or How to Make I t All Happen Strategic Planning: Establishing the Framework Defining the Situation Setting Goals 29 30 25 25 25 Determining Your Strategy Strategy Implementation: Operationalizing the Plan 30 The Component Parts of the Situation 30 Best Alternative to a Negotiated Agreement (BATNA) Reservation Prices or...
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... According to Cheeseman (2010), “Litigation is a process of bringing, maintaining and defending a lawsuit.” The litigation process involves resolving disputes in the court by taking an argumentative approach to prove the point. The litigation process has different phases – pleading, discovery, dismissals, pretrial judgments, settlements conference. In the litigation process the court decided the case in which one party wins over the other or the case or dispute is dismissed. Many times the cases do not go to trial because the parties may decide to use Alternate Dispute Resolution (ADR). According to Cheeseman, (2010), “ADR are methods of resolving disputes other than litigation.” ADR methods include arbitration, negotiation, mediation, conciliation, mini-trial, and fact-finding. The discussion in this paper will compare and contrast between the traditional and nontraditional litigation. The process of traditional litigation starts by pleading in which a complaint is filed in the court by the plaintiff. The defendant is served with a summons and the copy of the complaint. The defendant is given a certain period to answer to the complaints filed by the plaintiff. The defendant can also file a counter compliant if he or she decides to countersue the plaintiff. After the complaints are files in court the next process is to proceed to pretrial process supervised by the court. Both parties participate in several actions to discover the proofs, and witnesses...
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...July 2, 2012 Positive Approaches to Conflict Conflict is disagreement where those who are parties to it recognize a threat to their wishes, interest or concerns. There is usually a certain level of misunderstanding which many a times takes disagreements to a higher level. By understanding the correct areas of conflict, this will assist in solving the true problems and, address the actual needs of the parties involved. Confusion arises in identifying who are the involved parties in a conflict. People perceived to be party to a conflict get surprised when they find they are not, whereas those perceived not to, are included in the same. Conflicts can have a positive effect in relationships once a person recognizes the importance of fruitful speaking and listening. A willingness to accept it as a challenge assists in creating an opportunity to grow together. Since disagreements develops out of predictable clash of personalities, it is vital to choose appropriate methods of conflict approaches, consequently shifting focus from individual entities to the thorny issues at hand. On many facets, people who are appearing to be part of a group in a social system are compelled to take a side in a conflict regardless of the judgment which can be biased. Important examples are family members and workmates, among others. History, past relationships, issues at hand and, individual organization goals from the benchmark for the decisions made (Deutsch, 1973, p. 20). As indicated earlier...
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...used at the University of Phoenix to help students achieve academic success. The writer is an alumni student and has had much experience with working with students in the learning team environment. Some experiences have been quite satisfying and a few have been horrifying. The main dilemma in many of the learning teams was how to manage conflict resolution effectually amongst the members when problems could not be agreed upon. Such potential conflicts that might arise among or between team members were disagreements over the appropriate steps acquired to complete the assignment or lack of contribution and participation from individual team members. One type of alternative dispute resolution that was used in my prior learning teams was mediation which was very useful and another method is medarb which will be later discussed by the writer. The writer designed an ADR clause that can be used in any course. The clause states: Each student is to abide by the student code of conduct implemented by the University of Phoenix. Each student is expected to complete his or her own assignment is a timely manner and to participate in the success of the team achieving their objectives. The team charter and logs are guides used to carefully assist the students with what their expectations are during the course. Each student is expected to participate in the completion of both forms which will be used as a contract. Each...
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...Basis of the Grievance and Arbitration Process The Grievance and Arbitration Process BUS405 Labor Relations July 20, 2010 The Grievance and Arbitration Process There has always been a need for conflict resolution on the job. The grievance and arbitration process is one way for employees to be heard when conflict on the job arises. The grievance and arbitration process is also a way for employees to obtain some type of satisfaction at the end of the grievance process. Having representation by the union often guarantees an employee a fair, just, and timely grievance process. However, not all employees feel that way when they are not a represented the union. The grievance process can mean different things to each individual employee and usually no two complaints are normally about the same type of issue. “There are two possible approaches to defining a grievance: therapeutic and legalistic” (Holley, Jennings, & Wolters, 2008, p.421). A grievance is a complaint and more than likely some type of violation of an employee's rights on the job. Grievances almost always are due to work related issues. Similar a right that is usually, but not always defined by an employment or some other type of contract. According to Holley et al., (2008), “a grievance is clearly defined as an employee’s or employer’s alleged violation of the labor agreement that is submitted to the grievance procedure for resolution by the employee” (p. 420). Despite the definition of a grievance,...
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...with prosecution and defense opposing each other in the civil court. The traditional litigation process consists of pretrial litigation, trial and appeal. “The pretrial litigation process can be divided into the following major phases: pleading, discovery, dismissal and pretrial judgment, and settlement conference” (Cheeseman, 2010, p.35). Under the traditional litigation process disputes can become protracted and very costly. The nontraditional litigation method is becoming more popular because of the expense and time consuming nature of the traditional litigation. The nontraditional method is also known as alternative dispute resolution (ADR). “The most common form of ADR is arbitration. Other forms of ADR are negotiation, mediation, conciliation, mini-trial, fact-finding, and using a judicial referee” (Cheeseman, 2010, p. 35). Quick Takes In the Litigation and Alternatives video Nonlinear Pro accused Quick Takes in defaulting on a lease payment for editing equipment. Although Quick Takes argues that the initial agreement was a 30 day trial followed by a possible purchase or lease, such agreement was not put in writing. Moreover, one of the Quick Takes employee signed a document that she assumed was a deliver slip, which later happened to be a lease agreement. Should the Quick Takes file a cross-complaint...
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...In an international business there has to be at least 2 parties, from different countries, negotiating a business deal. There are 2 factors in the international negotiation. The environmental context – this Includes environmental forces that neither negotiator controls that influence the negotiation The immediate context – this Includes factors over which negotiators appear to have some control The following diagram below shows the context of international negotiations. According to the above diagram, the 6 factors in the environmental context that makes international negotiation different from the national are: (1) Political and legal pluralism Firms from different countries work with different legal and political systems. There are large concerns about the political risks. (2) International economics The value of foreign currencies which fluctuates from time to time; this factor needs to be negotiated. (3) Foreign governments and bureaucracies The level of governmental meddling in business in many nations is wide-ranging. In countries firms are free from government regulations while in others they are not. Parties need to know whether the governments should be included in their negotiations or not. (4) Instability Instability can be caused due to lack of resources (electricity/computers), shortages of other goods and services (water, transportation and proper food) and political instability (government policies). (5) Ideology & Culture ...
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...ORGB3201 Teddy Lee Barbara Larson 2/19/14 Integrative Negotiations As a recruiter, there are a few things to negotiate and take into considerations. Most newly hired candidates will most likely negotiate their salary, work schedule and company benefits. During the process of negotiation, it is extremely important to be aware of my BATNA and know when to walk away. If the requested value is at least within the ZOPA, a decision can be made where both parties will benefit. When negotiating salary, the first thing I will do is ask the counterparty what he values most in a company and what he hopes to get out of working at the firm. I would not want someone to work for the company for only financial purposes. I would negotiate the lowest possible amount to determine if they are still interested in the job position. In this situation, I would try to keep within the ZOPA, because if the salary is too low, the candidate might deny the job offer. This can be seen as the barrier. While negotiating work schedule, it should be assumed that they are able to work forty hours per week. During the negotiation of the work schedule, it is important to ask if they are available to work over time and how many personal days they need. If the candidate requests more days than what is actually offered, I will tell them that the company only allows a specific amount of personal holidays for a full time employee. Therefore, the personal holidays are non-negotiable. In the event...
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...culture. Bowling, D.; Hoffman, D. (2003). Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. San Francisco: Jossey-Bass. Bringing Peace Into the Room discusses how a person’s own personal values assist in them being an effective mediator. This book isn’t focused on the traditional elements but rather the emotional elements. It discusses how the temperament shapes thoughts that influence the decision making process. The authors base their book on the opinions of several professionals in the field of conflict resolution such as practitioners, academics, teachers, and trainers. Every respected professional interviewed had one common denominator on the subject of mediation and that was the interaction between the parties and the mediator's personal and authentic style. The mediator’s beliefs are always a factor. Mayer, B. (2004). Beyond Neutrality: Confronting the Crisis in Conflict Resolution. San Francisco: Jossey-Bass. The author of this book challenges practitioners to take a look at alternative methods of dispute resolution. He asks all of the basic elements ie: who, what, when, where, why, and how’s of...
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