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Medicare Balance: Case Study

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Below is our initial response to IA regarding the accounts with 0.00 Medicare balance. At the time of the initial Medicare denial code placement, both accounts were paid in full by another payer. Once it was determined (by the SSC) that a Medicare balance did need to be reestablished on the accounts, the denial code was reapplied, and the write-offs were processed within 7 days of the accounts being sent to the MSC.

Both of these accounts involve other payers requesting a refund. The SSC requested the Medicare write off prior to the refund in order to create a credit balance. My thought process is that the refund would be processed first creating a balance. The balance would then be prorated to Medicare for timely write-off (or billing

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