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Memorial Medical Center Case Study Essay

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Purpose and Scope

The purpose is to determine if actions taken by medical staff at Memorial Medical Center during Hurricane Katrina were ethical. The scope will focus on Dr. Anna Pou’s triage system and its impact on Emmett Everett, a patient at Memorial who lost his life during the events that unfolded between August 29, 2005 and September 1, 2005.

Organizational Description

Memorial Medical Center was built in the French Quarter of New Orleans in 1926. Due to its location, it served a diverse clientele and traditionally served as a shelter when hurricanes threatened the city. The hospital held around 2,000 people when Katrina hit on August 29th, 2005, which included more than 600 workers and 200 patients. The organization had eight …show more content…
Anna Pou Internal Doctor Save Patients Killed Numerous Patients
Dr. Bryant King Internal Internist Save Patients Left Patients with Pou
Dr. Ewing Cook Internal Pulmonary Specialist Save Patients Murdered Jannie Burgess with Morphine overdose.(pg.12)
Kristy Johnson Internal/External Lifecare Director of Physical Medicine Help care for patients Guided Pou and two nurses with syringes to Emmett Everett’s room (pg.18)
John Thiele Internal Pulmonologist Killed Numerous Patients

Ethical Approaches used in your Assessment

The first assessment in determining the ethical approach is determining how the triage system became created and implemented. An ideal approach would incorporate as many people at the hospital and participate through a democratic process. (Frederickson, 2014) The assessment will determine if only the Memorial staff was involved in the decision-making processes and if anyone outside of a specialized field (medical) was involved. . (Rich, 1996) (Schmidt, …show more content…
Pou was not designed or implemented in an ethical manner. No doctor was in charge, but Pou enthusiastically took the lead. By doing so, Pou became the leader of the organization, which “are the primary influencers of ethical conduct in an organization”. ( Jurkiewicz, ???) When Pou began developing the triage system, no low-status (non-medical) employees were consulted, even though their knowledge could have helped with the logistics of the hospital. (Rich, 1996) Unfortunately, “communication flows down, but little flows up” which led to the problem being framed by Pou only in a medical context. (Schmidt, 1993) The problem with the triage system was exacerbated because “Pou and her colleagues had little if any training in triage systems and were not guided by any particular triage protocol”. For this decision to be moral, it required democratic participation. Therefore, the

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