1. What qualities might Jim possess that would make him a successful project manager?
Jim may possess enthusiasm, dedication, communication skills, critical thinking abilities, the ability to work under pressure, and most importantly he must possess patience.
2. How do you think Jim should respond to Ella’s implied pressure about the importance of the project to her?
I believe that Jim should ensure her that the project will go smooth and show his appreciate to those that will assist him on his projects, although I do not believe it should have been stressed so much in front of others. I think Jim such just stay focus, keep factors such as critical path and slack time and do his best on the project.
3. What strategies might Jim employ to deal with a very busy team member such as Carmen Sanchez?
For Jim to be able to effectively communicate and work with Carmen I feel he should create a document like a daily report sheet with customer transactions, and sales that need to be sent by Carmen to him every day before closing. That way he can see how things flow in her store. He can also set up video chats for another method of face to face communication.
Ch.2
1. How do information systems projects get started in organizations?
Systems projects get started in organizations for the following reasons:
One it can either be to solve a problem, fill a need or to take advantage of an opportunity.
2. How are organizational information systems related to company strategy? How does strategy affect the information systems a company develops and uses?
The organizational information system is related to company strategy because it exists to help organizations achieve their goals and objectives, it is also determined by it competitive strategy (structure, features and functions).
3. Research customer loyalty programs in retail firms. How common are they? What are their primary features?
Loyalty programs are structured marketing efforts that reward, and therefore encourage, loyal buying behaviors, behaviors, which is potentially beneficial to the firm. The customer rewards cards, is extremely common in retail business, it rewards customers, and it can be traded in for a variety of items.
