MGT/311

Change Management and Communication Plan

Riordan Manufacturing has recently decided to make a big change to their organization’s customer management plan, changing to a new system will require all employees to use one management system, and will take a deal of planning to implement these changes. To ensure this process goes smoothly it is important to start with a change management plan. When changing management plans one must remember there are many different vital topics to discuss, such as the different power structures within the organization, there are different company characteristics, and strategies to implement many of the changes will be taking place. Next is to discuss the communication plan for the proposed changes to the management plan. Last would be valuable to develop the message based off of everything that has been discussed.

Current formal power structure in Riordan Manufacturing is a chain of command. Chain of command power structure has a line of authority that is stretched from the highest-ranking leader in the company down to the lowest; one thing is defining who answers to whom, and who has final say in a situation. The result is a very structured work environment in which each employee understands who they have authority over and who has authority over them. An informal power structure is a team-oriented working environment. One result is a close community that emphasizes teamwork and communication to accomplish tasks, but can also result in conflict amongst employees.

Any appropriate and effective organizational structure that could benefit Riordan is self-directed teams, this environment would be a great fit for self-directed teams which offer many advantages. One thing is they boost morale and motivation by empowering employees. Employees are encouraged to take the lead and use their knowledge and experience to achieve