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Federal Ministry of Health: A Study into the Information Management System and How Best the Ministry can Implement FOI Ordinance 2002

Consumer Rights Commission of Pakistan (CRCP) Centre for Civic Education, Pakistan (CCE)

Implementation of Freedom of Information Ordinance 2002: A Case Study of Ministry of Health

1.

Freedom of information is impossible to conceive in the absence of elaborate and efficient information and data management systems. Only when such systems are in place and are effectively implemented, it can be expected that information or data required for various purposes can be retrieved and put to use to support policies or relevant decisions. Lack of such systems creates a totally undesirable situation, which leads to uninformed decisions and policies, and the consequent failure of service delivery by related agencies. The significance of information and data management is, therefore, well established, and is given utmost importance in the developed countries. It is also crucial to make citizens’ right to know feasible and operational as data and information must exist and be properly indexed before it could be made accessible to the requesters. However, many developing countries suffer from serious difficulties in connection with information and data management systems. The related problems range between sheer nonexistence of crucial data to its poor maintenance, non-indexing, and loss. This state of affairs has serious implications for relevant decisions, formulation of policies and accountability processes. Sometimes, public officials deliberately destroy data and information with the aim of concealing their inefficiencies and corrupt practices. At the same time, it is a fact that countries like Pakistan also lack resources and required capacity to respond to this challenge. Various ministries and departments are heavily

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