11/16/2014

LabSim Anywhere

You did not complete all tasks correctly. Task Summary
Actions you were required to perform
On the Office1 computer, configure the network connection to request the IP address information from the DHCP server

Explanation
Following is one way to troubleshoot this problem:
1. In Office 1, begin troubleshooting the problem by verifying the scope of the connectivity problem. From the workstation, ping the computer (named Server) in the Networking Closet and ping the Internet Service Provider (ISP) (the ping fails for both Server and the ISP). 2. In the IT Administration office, verify the connectivity problem between the workstation and all other workstations in the network (pinging to all other workstations in the network and the ISP succeeds). Both Steps 1 and 2 confirm that there is not a physical connectivity problem in the local network, and that the scope of the problem most likely is related to the IP configuration for the Office 1 workstation. 3. On Office1, use the ipconfig /all command to check the Local Area Connection configuration. You should notice the following problems: The subnet mask is incorrectly configured with 255.255.255.240. The workstation can only communicate with other hosts whose IP addresses have the same network address as determined by the local subnet mask. ITAdmin is 192.168.0.20 and Office1 is 192.168.0.30. With 255.255.255.240 as a subnet mask, the network would only include addresses from 192.168.0.16 to 192.168.0.31. The IP address for Server (192.168.0.10) and the Router fall outside of this range. The DHCP Enabled line shows No. This means that the workstation has been configured with a static IP address. 4. On Office1, configure the network connection to request the IP address information from the DHCP server: 1. Right-click the network icon from the taskbar, and select Open Network and