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Mkt230

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Submitted By Strawberry30
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E-Commerce
B2C e-commerce is an online exchange between companies and individual consumers. (Solomon, Marshall, & Stuart, 2008). It is like when I buy my items online like my mattress, shoes or even a new computer. When I do buy these items or talk to the customer service department through their website or email this can also be considered a type of e-commerce.
There are many benefits for both consumers and marketers with e-commerce. The benefits for the consumer can be less travel. There can also be more options for the consumer, because when shopping online a consumer has a wider of range of choices. The benefit for marketers is that they can place ads on several different websites. By being able to do this they are getting to all types of audience’s.
The limitations to e-commerce are that on line shoppers have to wait for the items that they purchase. Another limitation to e-commerce is when purchasing items online the consumer is unable to touch and play with an item before the purchase. That is unless the item is a type of software that will be used on a computer.
E-commerce has many ups and downs, yet it is constantly change our world. Every year more and more people are using e-commerce to conduct various different aspects of their daily lives. For example I pay bills, buy gifts and make school purchases on line as well.

References
Solomon, M. R., Marshall, G. W., & Stuart, E. W. (2008). Marketing: Real people, real choices
(5th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

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