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 which of the following is the least predictive set of criteria used to eveluate employees traits

if a manager uses critical incidents as a method of performance evaluation, then ____ the focus of the evaluation will center on key bahaviors.

____involves evaluations ones performance against the performace of one or more others Foreced comparison
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The concept of____can be applied to apprasials to increase the perception that employees are treated fairly. Due process
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Which of the following is true with reguard to leadership? It focuses on downward influence of followers.
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____is the only tactic effective across organizational levels. Rational persuation
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to avoid poiticking during peroformance evaluations, and orginazation should_____ use objective criteria
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reactive and protective behavions to avoid action, blame, orcahge are termed____ Defensive bahaviors
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Mintzberg's managerial four roles entrepreneur role, disturbance handlers, esource allocators, negotiator role

The ability to understand, communite with, motivate and support other people, both individually and ind groups, may be defined as____ human skills
(human skills- the ability to work with, understand, and motivate other people, both individually and in groups)
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conceptual skills The mental ability to analyze and diagnose complex situations.
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According to fred luthans and his associates, managers involved in traditional management activities undertook which of the following tasks? Decision making
(Traditional management. Decision making, planning, and controlling.)

Fred Luthans and his associates • 1. Traditional management. Decision making, planning, and controlling. (Average managers spend most of their time in traditional management)
• 2. Communication. Exchanging routine information and processing paperwork. (Effective managers spend

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