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Mobile Banking in Bangladesh

In: Business and Management

Submitted By mafuj
Words 1938
Pages 8
What is Mobile Banking? Mobile Banking is a Banking process without bank branch which provides financial services to unbanked communities efficiently and at affordable cost. To provide banking and financial services through mobile technology devices i.e. mobile phone called Mobile Banking. Benefits of Mobile Banking  Real time on-line banking  Available anytime, anywhere throughout the country  It is convenient, affordable and secure  It is much more effective in developing savings habits  It will make access to banking and advanced payment transactions at affordable cost  It is much safer, speedy and safeguard against fraudulent transactions What does DBBL Mobile Banking offer?
        Customer Registration Cash-in (cash deposit) Cash-out (cash withdrawal) Foreign Remittance Salary Disbursement Person to Person Transfer (P2P) Mobile Top-up Balance Inquiry

Where to register? Customer can register at any authorized agent point of DBBL who can display 'DBBL Agent Certificate' and 'DBBL Mobile Banking Banner'. How to register mobile account?  Customer fills up the KYC Form and submit to agent along with his/her photograph & National ID (NID)  Agent goes to Customer Registration Menu from his/her mobile and insert customer's mobile number  Customer receives an IVR call or USSD Flash menu and in reply, s/he gives a 4-digit PIN number at his/her choice (please remember your PIN)  A Mobile Account is created in DBBL system which is his/her mobile number + one check digit  Customer receives a confirmation SMS which contains his/her Mobile Account Number (please remember your check digit) Why PIN is required? PIN is required to be inputted during cash withdrawal from an Agent Point of DBBL or DBBL Branch or DBBL ATM. PIN ensures security of your money and protect fraudulent transactions. Why PIN is strictly confidential? PIN is the key for transaction

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