...Student Self-administered case study Importance of Diversity In The Workplace Case summary: Case duration (Min): Human Resource Management (HRM) 45-60 Promoting diversity Worldwide This case focuses on DIFFERENCE ‐ Interacting and working productively with others and how best to use human resources to meet organizational goals through high levels of performance (motivated, effective and efficient workers) and competing in the global marketplace. We begin this case by exploring the changing nature of the workplace; We then explore what is meant by diversity and consider the business case for promoting and managing diversity within contemporary organizations. Learning objectives: Evaluate diversity and multiculturalism as a source of sustainable competitive advantage and identify the benefits of diversity for organizations. Case problem: What is meant by diversity and should organizations seek to be diverse? Company Aramark http://www.aramark.com/ Food ‐ Major Diversified ARAMARK is a leader in professional services, providing award‐winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In FORTUNE magazine's 2009 list of "World's Most Admired Companies," ARAMARK was ranked number one in its industry. ARAMARK seeks to address issues responsibly that matter to its clients, customers, employees and communities by focusing on employee advocacy...
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...Global Operations Management MGMT415-1301A-06 “PPQ Parts” February 17, 2013 Abstract In this research paper will be addressing a number of concerns that will be taken places as the host foreign country undergoes expansion. Detailing what cultural difficulties and multiplicity concerns are generally stumbled upon by the MNC and worldwide companies. Will be researching diversity and how this is a significant issue in the worldwide arena. Detailing various political and economic concerns that will be encountered while world- wide growth. The business of PPQ Parts has concluded that for the business to develop worldwide over the next few years, its supervisors should be suitably educated in multiculturalism and multiplicity management. The company’s decision makers must be conscious of any opinionated and financial matters that will take place during the development. The research paper will give you insight into some of the worries for the upper management. Problems of Concerns The multitude nation of the PPQ Parts will be mass to an establishment applied to a diverse method of doing things, transpiring that the business...
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...overall performance” (Bowes, 2007/2008). Studies have shown that diverse workforces can positively affect and strengthen the organization, but what can organizations do to assure this type of environment? What programs or tools do leaders need to implement when looking to improve their ability to manage this diversity? The main purpose of this research paper will be to explore what methods organizations and leaders can use to successfully manage increased cultural diversity within the workforce. This research will reflect not only why it is important for organizations to embrace the differences in a diverse workplace, but will discuss the consequences that may occur if they do not incorporate effective methods for addressing a multicultural population. A clear discussion of the educational tools used to satisfy all those that are involved will follow; as well as the discussion of the benefits for an organization with a diversity program with a focus on its retention rates, increased employee productivity, increased employee satisfaction, access to wider customer...
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...histories of multiple countries. Vancouver’s mission statements being “to make sure that all of our citizens – regardless of background – have complete access to civic services, and live free of prejudice and discrimination” allows all it’s citizens to feel safe and accepted into the community. I’m lucky to be born with grandparents who had the chance to start a new life oversees, away from all the high paced labour work. Coming from a family of Taiwanese descent who were early immigrants of Vancouver on my father’s side, my family was extremely poor and was found unable to support themselves countless times. As time passed, my father and uncle were able to further explore the Greater Vancouver area and had met other fellow Taiwanese in the community. Gradually, the amount of Asians started to increase and suddenly, being unable to speak fluent English was not a problem anymore. As my father had explained, not only did he have Caucasian and Chinese friends, he was able to make connections with the Punjabis, Japanese, Italians, and many more. My family had adapted to the multiculturalism and has become completely comfortable with the diverse community around them. As a city filled with entrepreneurs, Vancouver is able to satisfy...
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...children, characteristics of a racist child or a victim of racism, as well as techniques to prevent or reduce racism in children. Ms. Carlson, the middle school counselor, was approached with an issue that involves two of her students. It appears that Billy has been making racial comments to Tommy, an African American boy. Ms. Carlson is aware of different schools participating in antiracist and multicultural education, however their school does not incorporate this type of teaching. The school is located in a conservative town and Ms. Carlson feels that this type of education will not be welcomed in the school district. She has asked me to speak with Billy and Tommy to see what factors play into a child who has become racist along with what type of behaviors or characteristics are shown in a child that has been a victim of racism. Note: all names have been changed to protect the identity of those involved within this essay. I spoke with Billy while at the school and learned basic information about his family, I also phoned his parents to ask permission to meet the family one evening. Billy has an...
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...Growing up in a rural, predominantly Caucasian town and attending a small school my whole life gave everyone, including myself, limited exposure to diversity and culture. I am the only Arabic and one of the few Mexicans within the school which has given me a unique perspective.I took it upon myself to gain and share the different experiences my unique background could only give. With my Mother remarrying into a Christian Caucasian family, this limited my exposure to my Mexican and Arabic heritage even more. I wanted to embrace and share my heritage by inviting them to my Quinceanera, one of the most important traditions in Mexican culture celebrating a girl's transition into womanhood. I took this opportunity to have a quinceanera instead of the traditional American sweet sixteen. In turn, this gave me the opportunity to experience my heritage and to share it with family and friends. I have also had the opportunity to embrace the cultures of my Muslim maternal grandfather. Even though I grew up in a Christian home, I’ve had many experiences with the Islamic culture. An example has been with my participation in Islamic holidays in particular, Ramadan when individuals fast during daylight hours. This gave me a greater appreciation and understanding of other religions and their...
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...Multicultural Assessment Norma Garcia Grand Canyon University Family Centered Health Promotion NRS-429V Serina Madden February 25, 2015 Multicultural Assessment The author of this paper is a student at Grand Canyon University who is currently taking Family Centered Health Promotion. The topic discussed in class this week was, Culture and Cultural Competency in Health Promotion. The corresponding assignment to this course was to perform a heritage assessment; three families of the community were interviewed. The Heritage Assessment tool consist of 29 questions about families background, religious and ethnicity practices and current living status. The Interviews where performed via telephone calls. Veronica Navarro is a Hispanic female who migrated to the United States of America (USA) at the age of 12. Her parents and grandparents are Mexicans. She grew up with her six siblings and extended family living with her as a child. She was raised as Catholic and as an adult became a Christian. Veronica is married to a Hispanic male; they practice Christianity at home by praying, and celebrating religious holidays. They also participate in ethnic activities such as dancing, singing, Holiday celebrations and festivals. Veronica and her family currently live in a multicultural neighborhood. Veronicas native language is Spanish; she speaks both English and Spanish equally (V. Navarro, personal communication, February 20, 2015). Sarah Redmond is a single White female raised and...
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...around the world live in this country. The impact of the multicultural societies has tremendously affected the health care industry and evoked the great challenges to the professionals in this career. Heritage Assessment which was developed by Rachel Spector in 2000 provides a comprehensive analysis tool to identify patients and their ancestors’ cultural values, religious beliefs, ethnic background and etc. nurses are able to utilize this tool to improve the health care quality for the patients from diverse ethnics. This paper focuses on the usefulness of Heritage Assessment in evaluating the needs of patients and families, the traditions and practices from three different families in health maintenance, health protection and health restoration based on culture heritage through the interviews. This paper also addresses the diversity and similarity of the three ethnic groups: Hispanic, Chinese and Filipino. Heritage Assessment encompasses twenty nine questions including where the ancestors of the individual are from, information about the parents, siblings and relatives, relationship between the family members, religion beliefs, life styles and language preferences and etc. By studying this assessment along with further communication, nurses are able to develop a detailed and customized care plan for the individual. Heritage Assessment serves the health care providers as a holistic approach to evaluate the multicultural health traditions and practices to establish the better understanding...
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...Wire line operations consist of Verizon Business, which produces innovative and flawless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of congregate communications, information and entertainment services over the nation's most highly developed fiber-optic network. A Dow 30 company, Verizon employs a diverse workforce of more than 228,000 and last year originated working revenues of $93.5 billion (Verizon Communications, p.20). Class and Work Values Class is described as the process of classifying people based on wealth, income, and education, family heritage, and ethnicity. The classifications are upper-upper class, lower-middle class, and working class that help us understand the variations and stratification. People who share certain characteristics tend to pursue the same lifestyles but in today’s multicultural society, classes tend to be more internally different. But in some countries like the...
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...my grandparent’s levels are high as well. We were all born in this country so I am sure this is what contributed to the acculturation level. My great great grandparents were from Africa so there acculturation level I would assume would be low. My extended family and my immediate family do have a few cultural customs that we value. The first custom is that we all get together on Sundays to have dinner together. I believe this was started with my grandmother. When she was growing up everyone in her family went to her mother’s house for Sunday dinner. We did this every Sunday up until my grandmother’s death. Now we try to meet once a month for the Sunday supper. Some of my extended family celebrates Kwanza. My immediate family does not celebrate it but I remember when I was younger I was told stories about it. Another ethnic custom that my family participates in are family reunions. Our family reunions usually last a weekend or sometimes even a week. For the past 4 years we have went on cruises to celebrate. Before the cruises we would usually celebrate in Mississippi or Alabama. The last ethnic custom I would like to share is about food. To be more specific “Soul FOOD” Food is very important to my family. People in my family take pride in the food they make and truly put their heart and soul on that plate. Different recipes have been passed down from generation to generation. When we have our Sunday dinners most of the items that are served are from the cookbook. I remember the...
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...in my school district which is made up of predominantly Hispanics, while Anglo-Americans make up about 10%, and African-Americans & others less than 5%. The attention to these changes in demographics is indeed important in providing assistance with the specific needs of the students, and their families, in an effort to help the student become successful. Based on the matter of cultural issues as mentioned in Chapter 5 of our text, I recall another cultural aspect in need of consideration- family dynamics. In the latest revision of the ACA Code of Ethics, the subject of cultural diversity is addressed. Multicultural and diversity issues have changed the way counselors view the concept of family. (Erford 2011) This means also considering other household members who may, or may not, have a biological connection with the student such as stepparents, foster parents, second mom or dad, grandparents, and so on. This concept is reflected in the change from the term “family” to “support network” in the 2005 ACA Code of Ethics. (Erford 2011) It is because of this change of family dynamics, counselors were required to revise their approach when servicing students and their families. RESOURCES Erford, B. (2011). Transforming the School Counseling Profession, (3rd ed.) Upper Saddle River, NJ:, Pearson Education,...
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...An Importance of Diversity To Me I, because of my upbringing, past experiences, and leadership qualities, am confident of contributing significantly in the diverse learning environment. The journey of my life started in a well-educated family where emphasis was given especially on the development of personality, culture and ethics. My father who earned degrees from IIT, Kanpur, IIM, Bangalore and Syracuse University ,USA is a Principal Secretary to Government of MP, and my mother, a post graduate in life sciences from IIT, Kanpur, is a journalist in a leading national daily newspaper “ The Hindustan Times” therefore, my home was a great place of academic learning. The concept of joint family, religion and mechanism of social engineering brought peace of mind in my thought process. These family values have sharpened my focus to excel in all the fields. My involvement in extracurricular activities used to diversify my thought process and because of recreation I used to enjoy more in studies and acted as a catalyst in my academic excellence. I enjoyed participating in various activities including Swimming, Equestrian and other social activities like Field Level work with non-profits: Sambhav, Gwalior, MP, and India. I also took active participation in the SAVE Earth Campaign of an Environment and lead the team of students for watershed & water conservation campaign in villages with non-profit Vibhavari, Dewas,MP,India. I won many prizes and certificates and that have motivated...
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...(Developmental and Cognitive) to address client’s need, Shayla has been diagnosed with depression and anxiety disorder. The etiology of client’s behavior was determined including the strength and weakness of therapeutic approach. Shayla family unit was consider owing to the fact that her mother is African American and wanted to marry a Latino American. Due to the dynamic of Shayla’s family composition different family systems such as (systemic, traditional and strategic) were consider for proper adjustment. Proper diagnosis were assessed, reviewed and evaluated for mental health treatment team professionals to follow. There are ethical and legal guidelines associated with treatment such confidentiality, informed consent and right to privacy. Table of Content Project topic --------------------------- page 1 Abstract ----------------------------------page 2 Table of content -------------------------page 3 Theories ----------------------------------page 4 Strength and Weakness -----------------page 5 -7 Cultural factors --------------------------page 8 - 9 Family systems --------------------------page 10- 11 DSM Diagnoses -------------------------page 12 -13 Legal and Ethical Issues ---------------page 14-15...
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...intervention is working for Thomas. Some threats that can affect the validity and external validity are reactions from (people community) around when Thomas uses the negative verbiage. Additionally, negative verbiage is not accepted in society as a norm. Ethical Ethical considerations would be conformed consent to treat Thomas. Parents were informed of all phases and what will be expected of them for Thomas to reach success. Treat Thomas with dignity at all times even when he is attacking you with his negative verbiage. Sociocultural Issues When utilizing any type of research designs it’s important to understand the client’s sociocultural background. Therapist should be trained in multicultural backgrounds. Additionally, therapist should be able to show empathy and understanding when working with clients and families. Furthermore, Sociocultural issues could be the negatively received from the community when Thomas uses negative verbiage in public settings. Community could view this as he is too big to act like that in public. The people in the community could look down on the parents even though Thomas did not learn the negative verbiage from them. Parents could feel helpless at times in public when people are...
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...Multicultural Issues The Diaz family is a compilation of two people coming from different spectrums of culture. Edie Diaz is a 38-year-old white Jewish female who was brought up in a broken family. Her parents divorced when she was young. Following her mother, she was taken care of by her grandparents. However, she suffered from abuse by the care of her grandfather and continues to experience resentment towards her grandparents. Since she identifies as a white woman, she is less likely to experience discrimination and diversity. As for Edie husband Roberto, he is Puerto Rican and was raised in a big loving family. Although his parents separated when he was young, his family was still loving. Roberto was involved in street gangs at an early age. His father taught him to defend himself, which led him to becoming strong-willed. Roberto takes great pride in his work and support this family. He was likely to experiences diversity due to gangs and discrimination. Ava is a young 10-year-old girl who resembles her father both physically and temperamentally. Her teacher calls her a bully in school and she has little socialization. Since her parents do not have any religious or culture impact, Ava may lack diversity. Gender Issues...
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