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Multicultural Workforce Comm/215

In: Business and Management

Submitted By dlbarnett73
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Multicultural Workforce
Eisha McKinney, Tuan-Anh Nguyen, Audrey Leonard, and Dontay Barnett
COMM/215
April 2, 2015
Professor Rosemary Sykes

Multicultural Workforce Introduction Case study analyses focus on Worldwide Telecommunications, Inc., which is facing a major issue related to cultural change. The company faces problems with the change in culture especially the extent to which multicultural teamwork has affected the company’s teamwork and communications within the organization. Worldwide Telecommunications, Inc., which was started in 1986, serves as a solution provider to its clients by providing phone services and data service in lodging services including restaurants and others in public venues all over the world. The need to serve the whole population has landed the company into problems for they have to hire workers from diverse cultures. The companies need to meet the modern organizational structure (one with employees from a wide range culture, gender, religion, race, ethnicity, and age) landed into more trouble. Worldwide Telecommunications, Inc., needs to reorganize the structure to accommodate multicultural differences to avoid future issues in the company. Multiculturalism can affect Team Work and Communication in Large Companies There are various implications of cross cultural communication and teamwork in big companies, but this is a broad study that has been explored by many researchers. The big companies in corporate America have been particularly affected by multiculturalism. By understanding the implications of different cultures, corporate heads can increase their team’s value. If not addressed, different communication styles, cultural backgrounds, and personalities can pose a serious challenge in the working place. Teamwork and communication are enhanced as culturally diverse people bring on board their

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