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Workplace Communication Comparison

Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such.

|Written communication method |Purpose in the workplace|Technical or expository|Why the classification was chosen |
| | |writing | |
|E-mail |Electronic |Expository |Position /persuasion |
| |Communications | | |
|Memo |Internal communication |Expository |Inform, persuasive or position |
|Letter |Formal Communications |Expository |Inform, persuasive or position |
|Manual |Instruction |Technical |‘How to’ information |
|Website |Informal Communication |Expository |Information / public communications |
|Other |Informal or formal |Expository or Technical|Depends on context and/or audience |
| |communication | | |

Answer the following questions:

• What is the most common form of written communication in your workplace or in a workplace with which you are familiar? a. The most common form of written communication in my workplace is email, Due to the volume of emails I receive, I have to be very

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