|Chapter | |
|12 | |
| | |
| |Information Technology and Value Chains |

TRUE/FALSE

1. Technological change is a major factor in gaining competitive advantage. Answer: True Reference: Introduction Difficulty: Easy Keywords: technological, change, competitive, advantage

2. Advances in technology spawn new products and services. Answer: True Reference: Introduction

Difficulty: Easy

Keywords: technology, products, services

3. Technology is the know-how, physical equipment, and procedures used to produce products and services. Answer: True Reference: The Meaning and Role of Technology Difficulty: Moderate Keywords: technology, equipment, procedures

4. The most widespread view of technology is process technology. Answer: False Reference: The Meaning and Role of Technology Difficulty: Moderate Keywords: technology, process

5. A support network comprises physical, informational, and organizational relationships. Answer: True Reference: The Meaning and Role of Technology Difficulty: Moderate Keywords: support, network, physical, informational, organizational

6. Product technology translates the methods by which an organization does things. Answer: False Reference: The Meaning and Role of Technology Difficulty: Moderate Keywords: