...CURRENT LITERATURE PA N E L D I S C U S S I O N “Six Sigma Black Belts: What Do They Need to Know?” Publication: Journal of Quality Technology T he October 2001 issue of the Journal of Quality Technology (JQT) contains a panel discussion on the training of Six Sigma Black Belts. According to JQT’s editor, William H. Woodall, the discussion centers on a paper by Roger W. Hoerl of General Electric (GE) entitled “Six Sigma Black Belts: What Do They Need To Know?” The Abstract Six Sigma improvement methodology has recently received considerable attention, not only in the statistical and quality literature, but also in general business literature. In published discussions, terms such as Black Belt, Master Black Belt and Green Belt have frequently been used indiscriminately, without any operational definitions provided. It may not be clear to readers exactly what Black Belts are, what training they should have and what skills they should possess. Those hiring Black Belts may also be confused. The participants in this discussion and I [Roger Hoerl] have a significant opportunity to clarify how statisticians, quality professionals and business leaders think about Six Sigma and quality improvement in general. This article provides a context and forum for discussion of the technical skills required by Six Sigma Black Belts and hopes to reach a general consensus. I focus on Black Belts since they are typically the backbone of Six Sigma initiatives. I reference some previously...
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...Holidays Holidays are celebrated differently by everyone. In fact, some people do not even celebrate the holidays that I do. One thing that is common for everyone is that holidays are usually surrounded by family and friends. My favorite holiday is Thanksgiving. I love Thanksgiving for lots of reasons. I look forward to Thanksgiving all year long. I can remember everything about thanksgiving from the great food and the great memories. Thanksgiving is important to my family because we get together and eat. We see, smell and taste good food. When my family gets together we eat and gossip and talk. I like to hear the laughter that comes from everybody having a good time. Thanksgiving is significant in my life because I get to see all of my family. I only get to see all my family once or twice a year. This is a time we get together and find what they have been up to. We tell stories or play game and watch football on tv. We joke around and hang out and eat. Our Thanksgiving day starts off with everybody in the kitchen cooking and talking. I usually am cleaning while they all cook in the kitchen. We set a nice table with our good dishes and silverware. We get to eat a big ham, a delicious turkey, homemade macaroni and many other dishes. One of my favorite food is yams. I love the sweet smell of yams. Yams have a beautiful layer of golden brown marshmellows on top. I can eat a whole pan of them. Most people like Christmas the best, but I like Thanksgiving because...
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...S.O.P – Standard Operational Procedures Provided by the employer, Standard Operating Procedures are orders issued by your company. S.O. – Site Orders Provided by the client, these are a set of duties relating to the security of a given site or assignment, which you will be expected to carry out. They may vary from post to post according to the client’s needs. 1. What are the Defenses to Assault? C.A.M.E.L.S C – Consent A – Amicable Contest M – Misadventure/accident E – Execution of Law L - Lawful Chastisement S – Self Defense of Self and Others 2. When can you conduct a pat down search, or search a person, their bags and vehicle? Only when you have consent, OR after a lawful arrest and you suspect the person of concealing a weapon. 3. Name the Act that explains ‘Use of Force’, & Explain the Act. Crimes Act of Victoria 1958 – Section 462A Any person may use such force, not disproportionate to the objective as he believes on reasonable grounds to be necessary to prevent the commission, continuation, or completion of an indictable offense, or to effect or assist in effecting the lawful arrest of a person committing, or suspected of committing and unlawful offense. 4. When are 3 occasions when reasonable force may be used lawfully? • Defending yourself or another person • Lawful Ejection • Lawful Arrest 5. What is the ‘Golden’ rule that applies to any bag or vehicle search? You must always have consent. 6. What is Duty of Care? To...
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...We’re on Twitter time now. The official announcement, sealed with a Tweet of course, said simply, “We’ve confidentially submitted an S-1 to the SEC for a planned IPO.” Not following the “jobs and growth” movement? You may have missed a newfangled way start-ups can start the process of raising money from the public — and create jobs and economic growth—with less regulation and much less paperwork. On April 5 of last year, the Jumpstart Our Business Startups Act (JOBS Act or Act) became law in the U.S. Don’t let the rah-rah of the law’s title fool you. This law is all about making it much easier for private companies to access public capital with less muss, less fuss. The law also provides relief to certain companies, emerging growth company or EGCs, so they can go public on U.S. exchanges without providing as much information to investors as early in the process as they used to. All this easy access to investors’ wallets means some “radicals” accused lawmakers of trying to pull a fast one. Eliot Spitzer was blunt: “It shouldn’t be called the JOBS Act, it should be called the Bring Fraud Back to Wall Street Act.” EY is the global public accounting firm of choice to emerging social networking/social gaming companies such as Groupon, Zynga, and Facebook as well as veteran technology and media companies such as Google, HP, News Corp, and Oracle. Twitter’s auditor is probably EY, given EY’s market dominance in the Silicon Valley emerging growth tech environment and EY’s...
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...use it. What is more important than a definition of the word ’grammar’ is knowing what students need to know when they are learning grammar. And we also need to know different ways to teach grammar. There are many different methods to teach grammar, but the three that might be the most effective in retaining student interest are the following: 1. Situational Presentations 2. Text and Recordings 3. Test Teach Test 1. Teaching grammar via Situational Presentation I. What do students need to know? When presenting new language, the teacher must show following things very clearly: MPF: There are several aspects of a new item: that you need to know and learners need to learn. 1. What it means. They need to understand meaning within the given context. 2. What it sounds like. They need to know the natural pronunciation and spelling of the language. 3. What it looks like. They need to know how to form the language (how it is constructed). 4. How and when it is used. They need to know the function of the language. (This is often referred to as, MPF.) As well as knowing the MPF, students need to use the language - practice. Presentation is a rather controversial word! Experienced teachers know how best to develop a student’s awareness of the language without falling into the ’today we are going to do conditional sentences’ approach. Language needs context because context provides meaning. One way...
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...did not know enough. “What should a 4 year old know?” she asked. Most of the answers left me not only saddened but pretty soundly annoyed. One mom posted a laundry list of all of the things her son knew. Counting to 100, planets, how to write his first and last name, and on and on. Others chimed in with how much more their children already knew, some who were only three. A few posted URL’s to lists of what each age should know. The fewest yet said that each child develops at his own pace and not to worry. It bothered me greatly to see these mothers responding to a worried mom by adding to her concern, with lists of all the things their children could do that hers couldn’t. We are such a competitive culture that even our preschoolers have become trophies and bragging rights. Childhood shouldn’t be a race. So here, I offer my list of what a 4 year old should know. She should know that she is loved wholly and unconditionally, all of the time. He should know that he is safe and he should know how to keep himself safe in public, with others, and in varied situations. He should know that he can trust his instincts about people and that he never has to do something that doesn’t feel right, no matter who is asking. He should know his personal rights and that his family will back them up. She should know how to laugh, act silly, be goofy and use her imagination. She should know that it is always okay to paint the sky orange and give cats 6 legs. He should know his own...
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...emphasis on helping the students learn in a practical manner rather than merely teaching them. Because the student will take an active rather than passive role in their training, their skills will be developed more quickly and should be retained for longer. 2. They should only learn what they need to know. Make sure the training objectives are derived from a task analysis and relate to what the students actually need to know. This may mean leaving out what has come to be the accepted content of the course, but it does not prevent the inclusion of material related to building confidence and motivating the students. 3. Determine first what they already know. An essential fact to know is to find out the existing knowledge level of the students before beginning your training. Training them on what they already know will produce boredom and lack of interest in your training. There’s not much point in going over old ground. 4. Let them know what they need to know. Give the students the objectives at the beginning of the training. This means that, from the beginning, they know where they are going, how they are going to arrive there, and most importantly, they need to know when they have arrived. Without this sense of direction, your students will get hopelessly lost. Be careful of giving your students the same detailed objectives that you have used for developing the course. Although detailed training objectives are necessary for trainers and developers, students...
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...Policy: Employees shall know that original records are always in the permanent chart of the patient. The shadow chart does contain records, but these records are only copies of the original files. After each visit a record of the visit is place in the patient’s primary chart. After this is in place a copy may be made for the shadow chart. It is essential to understand that these are only copies. The reason we have shadow charts is to treat patients at our off site clinic locations, and to be able to provide other departments a copy of the record without having to give the primary file. We want to make sure our permanent chart is ALWAYS in place, so therefore this contains all the patient information. In the shadow charts we only place copies of what is needed to be seen by other departments. These departments do not need access to the patient’s entire medical record. Employees must know that shadow charts are to be place in the locked cabinet at all time. This maintains the confidentiality of the patient’s medical record. Even though the shadow chart doesn’t contain all patient information it is essential to treat it just like the permanent chart. It must be safe and secure at all times. A2. IT Staff & Security Breach Measures: There are several different ways in which IT staff can help decrease incidents in security breaches. The first way is to provide limited access to employees based on the employees needs within the system. Not every employee needs access to the exact...
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...Action Equation Michele Riazzi Grand Canyon University/LDR645 May 27, 2014 Action Equation Plan Do: What do you need employees to do? * Employees must enroll a minimum of 5 students * It is preferable for students to begin closer to the beginning of the month * Enrollment counselors should be listening by asking open ended questions * Direct students to take an action by beginning the application * Ask for referrals each month with new and existing students * Try to have all students for the month registered by the 15th to begin the next month Know: What do employees need to know to take action? * Know what to do and why we do it * Enrollment Counselors need to understand how the revenue stream is affected by monthly expectations. * Database management is critical to create the most opportunities with the inquiries provided. * Enrollment Counselors need to set clear expectations with student from the initial conversation. They, students and enrollment counselors, must follow through on the enrollment process. * Enrollment counselors must ask all students and potential students for referrals. This may be accomplished by speaking with current students on a weekly basis. Feel: What do employees need to feel to take action? * Enrollment counselors are usually the first impression potential students have of Grand Canyon University. This is a valuable role and must be taken seriously. * The enrollment counselor’s...
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...exist. To happen. To be real. To be true. I need to have something to cling on that every bad thing that happened to me will be 'repayed' somehow or are mere trials for a better life. I need something to hold on to. I believe because I wish and I hope. Another thing, I guess love, goodness is so in demand because people hope that these things are not fake and that there more things in life than problems, wars, and the demons we face. The people know, I know, that life is full of nightmares. It isn't a dream filled with prince charmings, pumpkin carriages, helping dwarves, talking furnitures and damsels in destress. Life is no perfectly designed Disney movie. But somewhere in the back of our mind we desperately want to have a fairy godmother sweep in our lives to flick her wand and mend the broken pieces inside of us even though we strictly are aware of the rules of life, no fun, no games, no joyful tricks. This is a one time somber show with no encores and confetti explosions. That inkling of a bright future lies within the belief of love so maybe I don't have to believe... I'm not sure, to be frank. Life didn't come with instructions. Every tear, every sweat and toil, every cut, every blood drop, every miserable thought, every heartbreak, every quicken of breath, every dejected feeling, every disappointment, every abandonment, maybe, just maybe will lead into something worth it one day and it will pay off. I need to put my hand on to that...
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...the different areas in the company. He is also requesting a description of the business requirements for the HR system, and he would also like how the plan can be implemented, time, cost, and what each department would need to collect for me to be able to do this project. Mr. McCauley has also asked me to have the system up and running in six months because he would like to use it by the second quarter at all location. In each of the different departments of Riordan Manufacturing, I would need to gather any information that would be necessary for the departments to complete their job such as files that are shared, applications used, and anything else they exchange on a daily basis. I would request this information from the department head or person in that department that I would choose as a representative for that department. I would also give them a couple weeks to gather all of the information that they feel like they would be in need of or that would help them to be better and return it to me. The departments, or stakeholders, of the company areas followed: Finance and Accounting, Sales and Marketing, Human Resources (HR), Operations, Legal, and Information Technology (IT). I will also have to take into consideration what each department at each location needs individually at each location to operate smoothly and place that as well into the system. At Riordan Manufacturing, there are three different operating locations and they are in Georgia, Michigan, and California along...
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...“Audience analysis is the first step in any communication process: it gives you the tools you need to shape your product and your message. In order to communicate effectively with your audience, you need to understand who they are, what groups they belong to, and what values they hold” (Locker & Kienzler, 2008, p. 41). When you know what your audience finds meaningful this will help you relay information in a way that’s natural for the audience and to choose an allure that the audience will find convincing. The audience characteristics that are important to this message are demographics and psychographic characteristics. The demographic characteristics are objective features, such as, age, sex, and race, and education and income level (Locker & Kienzler, 2008). Psychographic characteristics are immeasurable attributes, such as values, goals, and lifestyles. One of the most pertinent demographic attributes is literacy next is the education level of the audience (Locker & Kienzler, 2008). Unfortunately, even in today’s progressive economies, as a presenter, you must ask if and how well the audience can read. You must also determine how much education the audience has pertaining to the subject matter. “It’s easy to overestimate the knowledge an audience has” (Locker & Kienzler, 2008, p 52.). I must answer the question: how much does my audience know about quarterly sales figures and what the figures mean to them and the company as a whole...
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...with rejection during placement interviews. Read to know more: Know That it Happens to Everyone Don't use the job interview as a measure of your professional competence. "The decision to not hire you was based on the company's criteria and needs which may or may not have anything to do with how you performed at the interview," says Dhruv K Desai, head of human resources and leadership academy at Angel Broking. Believe There's More to Come Rejection by one company does not mean all doors are shut. "Remember there are many companies that participate and you will have several opportunities," says Abhishek Kumar, assistant professor at BIM, Trichy. Agrees Desai: "It's easy to blame yourself and focus on your imperfections when faced with a job rejection." Focus on what you're really good at. Find your Match There will always be a set of companies that need your skill set and you need to find that. "You need find a job to match your strengths and competencies; because once you find it your liking for that job is going to better than one you were rejected for," says Sudhir Dhar, associate director, head - HR and administration at Motilal Oswal Financial Services. Formulate a Strategy Discuss your career plans and your strengths with placement officer at every step and formulate your strategy. Also, do not be very rigid about your preferences and keep an open mind, says Kumar. Adds Dhar: "I have seen mostly candidates know everything but are unable to express it. Preparation...
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...First aid: I would firstly make sure tommy has enough space and make sure the other children are moved away as they could also get injured. I also need to call for help as someone else should be there to supervise me, or help me. The teacher in charge of the class will also be asked if she has any idea what the chemicals are as they have been kept in an unlabelled bottle. I would then follow the acronym DRAB Danger: look around to see if there is any danger around, As the child is sat in a puddle of chemicals there is danger around there fore if the child is able to I would get him to walk away from the puddle into a clear area, however if he is either unable or refusing to move I would have to place obstructions over the chemicals so I could stand on top of them enabling me to get to Tommy. Response: The best way to get a response is to simply talk to Tommy, however as he is crying it will be difficult for him to communicate with me, Although the fact that he is crying can be seen as a good thing as it shows that he’s not unconscious. If tommy were to be unconscious or unresponsive whilst talking would be to pinch his ear to see if he squirms. Airways: As Tommy is conscious I will not need to worry too much about airways, as he is able to talk and cry. I also need to try and figure out whether he is likely to be sick as this could block his airways. The best way to do this is to just try and calm him down, or stop him crying so that he can talk to me, the best way of...
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...you are taking the right notes down and not things that you will not need for the quiz or exam. They want to make sure you get the big idea out of each topic. Then they go on about the question, evidence, and conclusion. This is the way that they think people should take notes. The way I take notes is different. I find it hard to think of a question while you have to take notes at the speed of the professor is giving the lecture. What I do is make sure I mark the title of the section that I am taking the notes on then mark the notes from the section accordingly with other symbols. I find it easy to take notes in my calculus class and in my physics class. In my accounting class the professor does not have a slide show and does not lecture so it is very difficult to take notes in that class. I manage to get notes down in every class so that I can understand the material. Next the book talks about demoting assignments, and how you should choose which assignments to do over others. If you have multiple sources to read for a paper then you should only read the most credible sources so you get the important material and don’t read the same thing multiple times. I have not had a class yet that gives out multiple reading assignments for a paper. The book gives a good a good example that I would use if I did have and assignment that was like that. I think it would make sure I get everything that I need to know. Next the book talks about making a study guide for your classes. They...
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