Premium Essay

Negative Impacts of Use of New Technology in Banking

In:

Submitted By shibanidalal49
Words 2242
Pages 9
Negative Impacts of Technology in Banking Sector

The term “banking technology” refers to the use of sophisticated information and communicationtechnologies together with computer science to enable banks to offer better services to itscustomers in a secure, reliable, and affordable manner, and sustain competitive advantage over other banks. In the five decades since independence, banking in India has evolved through four distinct phases. During Fourth phase, also called as Reform Phase, Recommendations of the Narasimham Committee (1991) paved the way for the reform phase in the banking. Importantinitiatives with regard to the reform of the banking system were taken in this phase. Importantamong these have been introduction of new accounting and prudential norms relating to incomerecognition, provisioning and capital adequacy, deregulation of interest rates & easing of normsfor entry in the field of banking.Entry of new banks resulted in a paradigm shift in the ways of banking in India. The growingcompetition, growing expectations led to increased awareness amongst banks on the role andimportance of technology in banking. The arrival of foreign and private banks with their superior state-of-the-art technology-based services pushed Indian Banks also to follow suit by going infor the latest technologies so as to meet the threat of competition and retain their customer base.Indian banking industry, today is in the midst of an IT revolution. A combination of regulatoryand competitive reasons has led to increasing importance of total banking automation in theIndian Banking Industry.Information Technology has basically been used under two different avenues in Banking. One isCommunication and Connectivity and other is Business Process Reengineering. Informationtechnology enables sophisticated product development, better market infrastructure,implementation of reliable

Similar Documents

Premium Essay

The Impact of Information Technology on Accounting System

...THE IMPACT OF INFORMATION TECHNOLOGY ON ACCOUNTING SYSTEM A CASE STUDY OF FIRST CITY MONUMENT BANK PLC MAKURDI ABSTRACT This study examines the impact of information technology on accounting system. The researcher has done this research using primary and secondary sources of data thereby adopting the questionnaire method and personal interview as a data collection technique. The statistical tool adopted in testing hypothesis was analyzed using chi-square. The major findings of this research revealed that, the positive impact of information technology outweighs the negative impact and both banks and customers benefit from it. Fraud is a major problem associated with information technology as it is on the increase by the day. The research recommended that, Government should improve the electricity supply in the country; they should support local IT firms by providing loans, and lowering tariffs with a view to encouraging them in carrying out their activities. TABLE OF CONTENTS Page Tittle page - - - - - - - - i Approval page - - - - - - - - ii Declaration - - - - - - - - iii Acknowledgement - - - - - - - iv Dedication - - - - - - - - v Abstract - - - - - - - - vi Table of contents - - - - - - - vii CHAPTER ONE INTRODUCTION 1.1 Background to the study - - - - - 1 1.2 Statement of the Problem. - - - - 2 1.3 Objectives of the study. - - -...

Words: 2144 - Pages: 9

Premium Essay

Case Analysis of Bank of America: Mobile Banking

...Case Analysis of Bank of America: Mobile Banking Marcus J. Durr Professor Trittipo AMBA 650 Section 9047 January 31, 2012 Abstract During the tough time for the banking industry when many banks have gone into bankruptcy or have began add numerous fees to their service in order to stay afloat; Bank of American (BoA) has also experienced some of the effects of the financial crisis. In an effort to weather the storm BoA began to incorporate mobile banking. While its competitors were implementing their own mobile banking through mobile apps, mobile web, and short message system (SMS), BoA focused on the mobile app and mobile web only. This case analysis takes a look at some of the major strategic issues and problems, such as BoA leaving out a portion of their target market by opting out of using SMS, which left a portion of their market base outside in the cold. However there are some positives, that BoA realized and took swift action to capitalize on the fast emerging market of mobile banking. In the conclusion, recommendations are given on what BoA can do to keep a stable position in the future, as mobile banking will have a huge impact on the banking industry. Case Analysis of Bank of America: Mobile Banking In the banking industry Bank of America has grown to become a household name and evidence of their marketing efforts through all channels can be seen just about everywhere you go. Over the past few years the banking industry has surly gone through some turbulent...

Words: 1301 - Pages: 6

Premium Essay

Efects of Smartphines

...society functions in a mere decade. The debate about whether smartphones have an impact on society is long over and the answer is obvious, the debate has now focused on whether the impact is more positive or negative. Though the smartphone has made communication much easier, it has also created a less social society favors communication over the phone rather face to face (Ferren). I found this research topic interesting because I am one of many people that have grown up in the age of technology. The exigence of this paper is rooted in my interest in the future communication skills my generation and the impacts that smartphones have on not only myself but those around me. The purpose of this paper is to inform an audience about the impacts of smartphones on society, the purpose is not to persuade or convince. The smartphone has become so large and so ingrained in our society it has already began to leave it’s print, the nature of that print is unraveling currently and whether it will be positive or negative is still largely up for debate. There is no argument that though smartphones have increased our availability of communication, every second spent on a phone is a second not spent observing the world and the “usage of these devices may be stealing the most valuable moments of life away” (Perlow). One of the most common arguments that support the idea that smartphones have a negative effect on society is the argument that smartphones have taken our focus away...

Words: 1292 - Pages: 6

Premium Essay

Inland National Bank

...secondary? what influence do they have? draw a diagram of the stakeholder relationships to INB. how are they related to each other? primarystakeholders investors owners stockholders CEO: “technology could better serve customers.” senior management amy miller (manager) employees / labor unions customers old neighborhood (Rockdale) poor neighborhood (N. Madison) secondarystakeholders local government /city officials Sheila Thomas (city council member) media state & federal banking officials state banking commissioner newly appointed by the governor heard public’s opinion general public picketers, etc. ? QUESTION if INB decides to close one or both of the branch banks, how will the business-government-society relationship come into play? what considerations must be weighed by INB’s management? how might the issue develop? Inland National Bank has acquired Home Savings Bank (HSB) has a reputation for community involvement & solid financial performance has a good reputation with state & federal bank regulators in terms of compliance with banking laws sees that reorganizing retail banking operations makes economic sense (lower business costs) CEO has made public announcement on introducing technology into banking and new online banking services Rockdale Branch neighborhood profile: residents mostly old people (inferred as retirees, pensioners) casefacts HSB branch in need of renovation ($0.5M), last bank in neighborhood...

Words: 800 - Pages: 4

Premium Essay

Bank of America

...of credit card bills. It should also allow users to take benefit of mobile banking service regardless of being online user. Instead of concentrating on binding people to use both mobile and online banking they should concentrate more on customer satisfaction. Mobile banking is a very convenient channel to interact with clients as compared to other channels, as it is fast and can be accessed at any time from any place around the globe. BOA might have an adverse effect on its market share as compared to its peers/ competitors who are dominating the mobile banking market by providing more features/ functionality to the mobile applications. BOA can reduce operational and transaction costs in long run by providing more functionality in its mobile application and promoting its unique features. Moreover the cost of development of the application is very expensive. Second, it should classify its market segments based on Exhibit 3b (Global Consumer and Small Business Banking, Global Corporate and Investment Banking, Global Wealth and Investment Management) then designs a specialized application based on the needs of the target market. The advantage is that it would step ahead of its competitors in providing customized solution for each market listed above. In turn, it will increase customer satisfaction and that would lead to expand its current market in each segment. This will result in increasing mobile banking by integrating BOA’s business line spreading its platform to increase more...

Words: 1584 - Pages: 7

Premium Essay

Business Topics [E-Banking]

... Institute of Information Technology & MANAGEMNT DECLARATION This is to declare that the Research Report has been accomplished by me and being submitted in partial fulfillment of requirement for the award of the Degree of Master of Business Administration from institute of Information technology and management affiliated to Jiwaji University Gwalior This work has not been submitted by me anywhere else for the award of any degree or diploma. All sources of information are based on my on job training experience and lea Shilpa Senger MBA-4th Semester ACKNOWLEDGEMENT It is a great pleasure for me to put on records my appreciation and gratitude towards Mrs. Vandana Bharti (A.H.O.D. of M.B.A. Department) for his encouragement towards preparation of this report. I would like to express my deep sense of gratitude to prof. Preeti singh for giving me valuable suggestion and encouragement. I offer heart felt thank to my Parents, Brothers and all my friends for their moral support and inspiration Shilpa Senger Contents INTRODUCTION 5 Objective: 6 Project Intention: 6 EMERGENCE OF EBANKING 6 DEFINATION OF E –BANKING: 6 CHARECTERISTIC OF E- BANKING: 7 COMMON E- BANKING SERVICE 7 Potential areas where e-Banking can be used :- 8 E- BANKING...

Words: 6403 - Pages: 26

Premium Essay

Paradigm Shift

...SMART PHONE IMPACTS AND THE YEARS TO COME Introduction Smart phones have become a vital part of our everyday existence both in positive and negative ways. Very few of us can go an hour without checking our phones. Whether we are shopping, banking, listening to music, looking up ailments, or texting, we use our phones. Passwords, account numbers, and photos can all be stored on a tiny SD card usually no more than 16 gigabytes. Smart phones have impacted our relationship with music, changed the way we shop, and modified the way we manage our finances. Smart phones have drastically changed the way we live today, and will only continue to develop and reshape our lives in the future. Summary of Key Findings One major impact that smart phones have had is in the music industry. Today one doesn’t even have to leave home in order to buy the newest CD. All one has to do is download the music off one of the many free MP3 applications. Most smart phones are equipped with an MP3 player so users can listen to their favorite songs. This has caused a dramatic decline in revenue for stores that sell music. In fact, according to Ex TuneCore CEO, Jeff Price," In 2011 in the U.S., just eight years after the launch of iTunes, digital music sales generated more revenue than physical music sales in the United States” ( Smith, 2012). Napster set the stage and many others quickly followed. Artists have felt the pinch from the sources of music piracy as well. Smart...

Words: 1062 - Pages: 5

Premium Essay

Internet and Society

...Internet and Society Abstract A growing body of research shows that internet has a huge impact on the society. Based on secondary data available with us, we are expanding the design of impact of internet with reference to youth in India. The maximum usage of internet is done by Gen Y. They use internet for different purposes like Social Media, Email and chatting, Entertainment, E-Commerce and Internet Banking to some extent. We will be showing the fraction of the society using internet and also designing the impact of internet on the mindset of them. Both, positive as well as negative impacts will be drafted. We will be also showing the time spent by an average person on the internet. Introduction Internet The internet is an international system of interconnected computer networks that use the standard internet protocol suite to connect users worldwide. It is composed of a network of smaller networks, from personal computers to large university systems, all of which are linked by various wireless, electronic, and optical technologies. The term “Internet” is the shortened from of the term ‘internetwork’. Global Scenario & Indian Scenario The internet today connects more than 2 billion people worldwide. The internet has a tremendous impact on global economy which contributes around 3 percent of world GDP. The usage of an internet has been predominant in India over the past ten years. Internet penetration in the country may not have crossed 16% of its population...

Words: 1826 - Pages: 8

Premium Essay

Green Banking

...While green banking is not yet a key reason for most customers to select one financial institution over another, customer demands and greater environmental awareness are driving a number of financial institutions to go green. Environment is a key focus amongst ethical banks (in this field specially called sustainability or green banks) as well as amongst many conventional banks that wish to appear more ethically oriented or that see switching to more environmental practices to be to their advantage. In general bankers “consider themselves to be in a relatively environmentally friendly industry (in terms of emissions and pollution). However, given their potential exposure to risk, they have been surprisingly slow to examine the environmental performance of their clients. A stated reason for this is that such an examination would ‘require interference’ with a client’s activities. While the desire to not meddle in the business of the client is valid, one could also note that banks are required to interfere in the business of their clients regularly to ensure that the clients’ business plan is viable before issuing them a loan. The kind of analysis that all banks partake in is termed a single bottom line analysis (this analysis only considers financial performance). It is arguable whether or not performing a triple bottom line analysis (an analysis that takes into account environmental, social, and financial performance) would be any more intrusive in case of banking sector. As...

Words: 3636 - Pages: 15

Premium Essay

The Effects of Computer

...IMPACT OF INFORMATION TECHNOLOGY IN BANKING INDUSTRIES TABLE OF CONTENTS Title page - - - - - - i Approval page - - - - - ii Dedication - - - - - - iii Acknowledgement - - - - iv Abstract - - - - - - v Table of contents - - - - - vi CHAPTER ONE 1.0 INTRODUCTION 1. Background of the study 2. Statement of problem 3. Objective of the study 4. Research question 5. Significance of the study 6. Scope of the study 7. Limitations of the study 8. Definition of terms CHAPTER TWO 2.0 REVIEW OF RELATED LITERATURE 1. Brief history about information technology 2. Banking environment in Nigeria 3. Application of information system applied in banking industry 4. Types of information system allied in banking industry 5. The impact of information technology to all state bank (Head office in Enugu) 6. Organizational profile CHAPTER THREE 3.0 RESEARCH METHODOLOGY 1. Sources of data 2. Population of study 3. Sample of six determination 4. Sampling technique 5. Method of data treatment 6. Research instrument used 7. Questionnaire distribution CHAPTER FOUR 4.0 Data presentation, analysis and interpretation 1. DATA PRESENTATION AND INTERPRETATION CHAPTER FIVE 5.0 SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION 1. Summary of findings 2. Recommendation 3. Conclusion Bibliography Appendix. CHAPTER ONE INTRODUCTION ...

Words: 1898 - Pages: 8

Premium Essay

Imapact of It in Banking Sector

...IMPACT OF INFORMATION TECHNOLOGY IN BANKING INDUSTRIES TABLE OF CONTENTS Title page - - - - - - i Approval page - - - - - ii Dedication - - - - - - iii Acknowledgement - - - - iv Abstract - - - - - - v Table of contents - - - - - vi CHAPTER ONE 1.0 INTRODUCTION 1. Background of the study 2. Statement of problem 3. Objective of the study 4. Research question 5. Significance of the study 6. Scope of the study 7. Limitations of the study 8. Definition of terms CHAPTER TWO 2.0 REVIEW OF RELATED LITERATURE 1. Brief history about information technology 2. Banking environment in Nigeria 3. Application of information system applied in banking industry 4. Types of information system allied in banking industry 5. The impact of information technology to all state bank (Head office in Enugu) 6. Organizational profile CHAPTER THREE 3.0 RESEARCH METHODOLOGY 1. Sources of data 2. Population of study 3. Sample of six determination 4. Sampling technique 5. Method of data treatment 6. Research instrument used 7. Questionnaire distribution CHAPTER FOUR 4.0 Data presentation, analysis and interpretation 1. DATA PRESENTATION AND INTERPRETATION CHAPTER FIVE 5.0 SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION 1. Summary of findings 2. Recommendation 3. Conclusion Bibliography Appendix. CHAPTER ONE INTRODUCTION ...

Words: 1898 - Pages: 8

Premium Essay

Report

...RESEARCH PROJECT on Online Banking Submitted in partial fulfillment for the award of Bachelors of Business Administration By Varun Mehta Batch 2012-14 Under the Supervision of Miss Deepa Chauhan Professor School of Business Studies Date – DECLARATION FORM I hereby declare that the Research Project Work entitled, Online Banking, submitted by me, VIBHA SHIVHARE, Enrolment No. 11SBSBBA126 for the partial fulfillment of the Bachelor of Business Management (BBA) to Sharda university , Greater Noida is my own original work and has not been submitted earlier either to Sharda University or to any other Institution for the fulfillment of the requirement for any course of study. I also declare that no chapter of this manuscript in whole or in part is lifted and incorporated in this report from any earlier / other work done by me or others. Place : School of Business Studies Date :   Certificate by Faculty Guide This is to certify that Ms. VIBHA SHIVHARE, student of BBA Batch 2012-14, Enrolment No 11SBSBBA126 has successfully completed his/her Research Project on ONLINE BANKING(topic). This Project Report is submitted in partial fulfilment for the award of Bachelors of Business...

Words: 5854 - Pages: 24

Premium Essay

Brac Bank Internship Report

...Independent University, Bangladesh A Research Proposal on Factors Influencing the Adoption of Internet Banking Prepared By Shawkat Zaman ID: 1130260 An Internship Report Presented In Partial Fulfillment Of The Requirements of the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH JANUARY 2015 A Research Proposal on Factors Influencing the Adoption of Internet Banking Prepared By Shawkat Zaman ID: 1130260 Has been approved January 2015 _______________ Mr. Parvez Ahmed Sharif Lecturer School of Business Independent University, Bangladesh Letter of Transmittal Mr. Parvez Ahmed Sharif Department of MIS Faculty of Business Studies Independent University, Bangladesh. Subject: Letter regarding submission of Internship Report on Factors Influencing the Adoption of Internet Banking. Dear Sir, Here is the report on “Factors Influencing the Adoption of Internet Banking” you asked me to conduct on the beginning of the Internship. In this assignment, I have tried to focus some key aspects of Internet Banking Services. While preparing this report, I tried my level best to follow your instructions and the instructions that have given to me by my organization supervisor. I appreciate having this assignment. I prepared this assignment with sincerity and serious effort. Thank you for providing me the opportunity to prepare this. I am really grateful to you for giving me the scope to prepare this report...

Words: 10549 - Pages: 43

Premium Essay

Comprehensive Case

...Case Studies in Management MGMT 0475 10/20/12 Bank of America Corporation Cohesion Case Harris-Stowe State University Bank of America Corporation has been one of the leading banking companies in the United states with over 5,800 banking locations and another 300 abroad. One of the reasons that they are leading the front is because of the IT system that they have implemented. BoA has so many opportunities for online banking, whether it be from your laptop, mobile device or tablet. Also, with their new ATM systems you can deposit cash or a check without ever talking to an employee. One of the largest reasons for Bank of America’s success as a leading banking organization is their ability to attract customer relationships. There are many ways to attract the eye of a customer but the aspect that Bank of America uses to perfection is their Internet and online technologies. With over 18,000 ATM’s across the U.S. you can withdraw money at anytime with ease. Also with their ATM check deposit you can deposit check’s or cash at anytime with the 24 hour ATM service. Along with that they have mobil banking that I use daily. With the simple download of the Bank of America app you can check your statements, pay bills, or transfer funds right on your phone. If that hasn’t caught the customer’s eye then this will. You can take a snap shot picture of your check with your mobil device and Bank of America app you can deposit it on the...

Words: 1004 - Pages: 5

Premium Essay

Strategic Information of the Information Superhighway Internet at Cb Financial Bank

...discuss the impact of the Information Superhighway/ Internet on CB Financial Bank Focus will be emphasized on current business issues such as customers’ online banking, fraud and identity theft prevention and information security strategies utilized at CB Financial. Employee job loss due to customers’ increased use of information technology (ATMs) will be briefly addressed. Proposed solutions and suggested recommendations to resolve these issues will be made to the CB Financial Executive Committee to be expedited over a three year period. 1 Introduction The Internet has become the Information Superhighway of choice for an ever increasing number of financial institutions such as CB Financial Bank. The impact of the Internet has changed the banking system as its customers once knew it. Numerous research studies suggest that the utilization of the Internet plays a fundamental role in a firm’s ability to enhance business performance through innovations in products, channels and customer segments (Sambamurthy & Grover, 2003; & Tanriverdi, 2005). Banks are making significant investments on the Information Superhighway to align business strategies enable innovative functional operations and provide extended enterprise networks (Tubin, 2008). Much of the fundamental and pervasive change in the financial services industry and the pace at which it is taking place is driven by extraordinary advances in computing and telecommunications technology. These...

Words: 2832 - Pages: 12