...MGT/445 Version 1 Organizational Negotiations February 14, 2012 – March 19, 2012 Augusta Inniss, Facilitator Copyright © 2009, 2006 by University of Phoenix. All rights reserved. Course Description This course provides an overview of negotiations in an organizational setting. Students learn negotiation processes and strategies, the role of stakeholder interests in negotiation, and how to apply these concepts to the workplace. Students also examine conflict management techniques and emerging negotiation trends in globalization and technology. Policies Students will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Cellich, C., & Jain, S. C. (2004). Global business negotiations: A practical guide. Mason, OH: Thomson/SouthWestern. Coltri, L. S. (2004). Conflict diagnosis and alternative dispute resolution. Upper Saddle River, NJ: Prentice Hall. Lewicki, R. J., Saunders, D. M., & Barry, B. (2006). Negotiation (5th ed.). Boston, MA: McGraw...
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...Unit 8 Assignment: Case Study Analysis Read “Taking Responsibility: High-Flying Labor Relations at Southwest Airlines” at the end of Chapter 14. Answer the three questions at the end of the case in a 2-3 page paper. Follow the project guidelines below. Requirements: 1. Click to use the Case Study Template (also available in Doc Sharing). 2. Complete a 2-3 page paper (not including the title page and reference page). 3. Answer each question thoroughly. 4. Demonstrate your understanding of the information presented in the weekly reading assignments by defining terms, explaining concepts, and providing detailed examples to illustrate your points. 5. Include at least two references from your reading assignments, or other academic sources, to reinforce and support your own thoughts, ideas, and statements using APA citation style. Review the Assignment Rubric (below) before starting this Assignment. ID: MT203-08-08-A Taking Responsibility: High-Flying Relations at Southwest Airlines BU203-Human Resource Management Professor Anton Suzzanna Hernandez Kaplan University 12/8/2013 Imagine, looking out a window of a skyscraper at the line of pickets at the bottom of this building. What must be going through the head of the CEO? How can an organization stop negotiations from going this far? How do strikes help real issues and conditions? By answering the questions on the case study of Southwest Airlines, analysis will help to see how labor relations...
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...Running head: Supply Management Course Case Studies Case Studies Case Study #1 – Krause Corporation 1. Should Steve recommend buying the pipe or making it? Steve could go forward as planned and make the steel piping in house to save money by using the lowest cost lowest acceptable quality steel. This would be risky since the material would inferior and also the risk of toxic fumes being released due to bad welding etc. Buying the pipe already formed and of better quality would be the second option. In house machines did not provide the proper ability to make 20 foot sections of piping. This causes more seams to be welded and increases risk of toxicity. Labor cost would increase because of the extra welding and fabrication costs to include overhead costs. I would suggest Steve buying the piping. This would save on man hours to create and weld 8 foot pipes to needed length, ensure a better quality piping was procured, and show that priority was on safety with regard to hazardous materials being released through leaky seams etc. Although it appears that buying may be more costly, I wouldn’t suggest short cutting such a sensitive area. Case Study #2 – SMC Turbines 1. What options are available to Greg through basic supplier management? What actions do you recommend? Early supplier involvement is important in this case. Early matching of process and product is important. If the supplier can’t perform at the...
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...HOMESERVICE&PRICEGUARANTEECONTACT US ORDER NOW最新公告：新客户立享9折优惠，老客户折上折，震撼低价至99刀每千字！ 365 Assignment 专业代写 之 strategy [MORE] News 365 assignment代写之 Case Study of Omega for Organization Behavior 发布者：365 Assignment 发布时间:2014-11-18 Case Study of Omega for Organization Behavior Executive Summary There is a relationship among the management system established by the corporate leaders, the management methods used by the directors, the organizational structure and the evaluation from the managers to the subordinates and the staff (Hung-Wen & Ching-Hsiang, 2009). The relationship is put forward by Adam • Smith who was the British bourgeois classical economist. In 1776, the theory emerged in his most important literature which was named Wealth of Nations. The theory holds the view that all human behavior is to satisfy the self-interest (Hung-Wen & Ching-Hsiang, 2009). Actually people should strive for the maximum economic benefit and working is to obtain economic returns. For this reason, the employees’ attitude that plays the role as the inner motivation of the work will makes a great impact on the perceptions and judgments on the work (Boardman & Sundquist, 2008). What is more, the employees’ attitude also will promote their learning knowledge and improve the endurance in the work. As a result, the self-motivation has more spiritual strength than the spontaneous working from the employees. In...
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... – 11.00 THURSDAY: 11.00 – 12.00 SUBJECTS CLASS 1 2 3 4 5 6 7 Introductory class Effective presentation. Stereotypes and prejudice – barriers stemming from cultural background The significance of cultural environment in international business. Verbal communication in international business. Nonverbal communication. Symbols and values SUBJECT CLASS 8 9 10 11 12 13 14 15 SUBJECT Cross-cultural negotiations I. Cross-cultural negotiations II. Culture Clash. Group projects’ prsentations Group projects’ prsentations Group projects’ prsentations END-TERM TEST Discussion about the end-term test. Terms for passing the course • • • • Case study; Group Project (Presentation); End-term test; Attendance. Case study • Case studies will be available on moodle a week before class • Please read the text before class and bring it for class. Case study • Group work during class • 3 points can be obtained per each exercise/case study. • You can score max 24 points (8 classes x 3 points). Group project • Two-person groups; • Presentation of any country except: Asia (China, India), Arab countries, Europe (Germany, Spain, Finland, Poland), United States of America ; • You can score 36 points: content: 18 points;...
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...Case Study: Getting and Using Compensation Information “Compensation is a systematic approach to providing monetary value to employees in exchange for work performed. Compensation may achieve several purposes assisting in recruitment, job performance, and job satisfaction. Compensation is a tool used by management for a variety of purposes to further the existence of the company. Compensation may be adjusted according to the business needs, goals, and available resources.” The three careers I chose for this case study are Public Relations Specialist, High School Teacher, and Project Coordinator. The reason for me choosing these specific careers was that I’ve held each one at some point in time. In this case study we will examine why each job has different salary ranges and why. Question #1 Doing this research I’ve come to find that out of the three jobs that I selected, a project coordinator is paid the most on average. The project coordinator is paid $89,509 a year on average. I was shocked to find out that out of the three careers chosen, that a public relations specialist is paid the least of all three. The public relations specialist on average is paid $45,931 a year. I expected that the project coordinator position would be the highest paid out of the three, however I did not expect for the teacher to be paid more ($53,447 a year on average) than the public relations specialist. I expected the teacher to be paid the least of all three. Usually teachers are thought...
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...background. Moreover, I opted for an advantage module in European Computer Driving License and by the end of my second year; I have successfully achieved a certification in ECDL foundation. Problem analysis and solving Reasoning Working under pressure Team working Working individually In up to 500 words, please describe a situation where you worked effectively in a team to deliver a successful task/project? What skills did you use and how did you ensure success? An example I worked as part of a team would be an event hosted by ICAEW. The company came to my university and gave a presentation on ACA qualifications available to students. After this presentation, students were put into groups and were given a case study to look at. The case study was about a retail company that supplies goods directly to other...
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...Lab: Prerequisites: TDMT 3301 Logistics1 2 March 4, 2016 Term/Level: Shop: 4A Course Credits: Seminar: 2 Other: Prerequisite for: TDMT4411 Industry Projects Course Description This course develops an understanding of relationship management within the global supply chain sectors. Topics are delivered based on international influences, value creation, aligning incentives, creating partnerships, sharing resources and finding mutual benefits within the supply chain. An emphasis will be based on building flexible and strategic partnerships and managing changes and shifts in strategies. These methods are aimed at driving supply chain profitability and competitive advantage. Students will do team based case studies relating to Supply Chain Management and 1 term team project and presentation. Evaluation Assignments Term Team Project Participation & Professionalism Mid Term Exam Final Exam TOTAL 20 15 10 25 30 100 % % % % % % Comments: A student must achieve 50% combined grade on the exam scores before the marks for the assignments will be incorporated into the calculation of the overall grade. Course Learning Outcomes/Competencies At the end of this course the student will be able to: • Explain the impact of cultural and international standards on a firm’s strategy • Demonstrate the use and benefit of strategically aligning the global supply chain to best fit a firm’s objectives • Analyze customer service...
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...Norwegian University of Science and Technology (NTNU) Department of Industrial Economics and Technology Management N-7491 Trondheim, Norway Vidar Pedersen Investment Office Nordic, Telenor Nordic Finance Snarøyveien 30, N-1331 Fornebu Tel: 47-9823-2599 E-mail: vidar.pedersen@telenor.com Abstract Newly established, technology-based firms entering international markets often have limited resources in terms of capabilities, time, and capital. As a consequence, these firms often use entry modes characterised by low resource commitment, including partnership agreements (strategic alliances). This paper, investigates which partner selection criteria that are important for this group of firms when they are selecting partners. Based on case studies of three Norwegian firms targeting the UK market, five selection criteria have been identified as important (trust, relatedness of business, access to networks, access to market knowledge, reputation), one has been identified as partly important (sharing of financial risk), and ten have been identified as having limited importance. Further, the paper discusses the implications of these results for managers of small firms entering international markets and presents recommendations for further research. Keywords: International marketing,...
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...Issues at NEWGEN In this case study, a manager named Abdul has to deal with one of his subordinate named Hahn Chen who problem working along with another colleague has named Amie Lee. Chen wishes to be transfer and report directly to Abdul instead of Ms. Lee because Ms. Lee is not a technical supervisor. This is typical problem between employees that happens often in a working environment. A problem like this often helps demonstrate conflict managing and how good a manager is. The problem Abdul face covers many areas of organizational behavior such as conflict and negotiation, organizational change and stress management, communication, personality and values. One of theories that are covered in this case is resistance of change. According this theory, Hahn Chen is the employee who has negative feeling about change cope by not thinking about it, increasing in his unsatisfying and quitting. Resistance can be overt, implicit, immediate, or deferred. The greater challenge is managing resistance that is implicit or deferred. In order to overcome resistance to change, we have eight tactics can help. There are: education and communication, participation, building support and commitment, develop positive relationship, implementing changes fairly, manipulation and cooptation, selecting people who accept change and coercion. One more theory is covered by this case is interpersonal relationships conflict. The conflict process normally has five stages which are potential opposition or incompatibility...
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...CASE STUDY Chapter SIX CASE 6-1 Case Study on “Transfer Pricing Problems” Case SUMMARY Division A of Lambda Company manufactures product X, which is sold to Division B as a component of product Y. Product Y is sold to Division C, which uses it as a component of Product Z. Product Z is also sold to customers outside of the Company. The intracompany pricing rule is that product are transferred between divisions as standard cost plus 10 percent return on inventories and fixed assets. Case Questions Question a: with transfer price calculated in Problem 1, is Division C better advised to maintain its price at $28 or follow competition in each of the instances above? Answer: Under possible competitive price $27.00 If company maintain the price at $28, the profit=(28-23.6) ×9,000=39,600 If company follow the possible competitive price at $27, the profit= (27-23.6) ×10,000=34,000 Under possible competitive price $26.00 If company maintain the price at $28, the profit=(28-23.6) ×7,000=30,800 If company follow the possible competitive price at $26, the profit= (26-23.6) ×10,000=24,000 Under possible competitive price $25.00 If company maintain the price at $28, the profit=(28-23.6) ×5,000=22,000 If company follow the possible competitive price at $25, the profit= (25-23.6) ×10,000=14,000 Under possible competitive...
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...European energy markets. - Ongoing research in General Management, Organizational Behavior, Technology and Operations Management, and Entrepreneurial Management. - ERC case interviews and field research in Austria, Belgium, Denmark, France, Spain, Sweden, and Switzerland, Selected events: Glocoll Program on campus; MBA events in Munich, Frankfurt, Paris and London; the European Area Conference; CSR Conference in Brussels; EAB meeting in Milan; L'Etudiant Conference in Paris; ELC Meeting in Geneva. It is with mixed feelings that we say farewell to our Research Associate, Mr. Karol Misztal. Karol first joined the ERC in 2010, and quickly became a valuable member of our team. We are thankful for his contributions to our organization and, undeniably, he will be deeply missed. Please join us in wishing Karol the very best of luck and success in all his future endeavors. We were also very fortunate to welcome two outstanding Harvard College students to the ERC team for a two-month internship: Ms. Nina Chen and Mr. Roland Yang. We would like to thank them for their great work and we wish them all the best for their future careers! br> And to all of you, Happy Holidays and best wishes for 2014! Newly Released Cases Case study "FX Risk Hedging at EADS" Co-authored with Professor Carl Kester, FIN, this case describes how, in 2008, EADS, the European aerospace group that owns Airbus, was faced with the decision of how best to hedge against the risks stemming from a large and...
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...Case Study Analysis Part A Team C August 14, 2012 MGT/445 Steve Knabe Case Study Analysis Part A Benefits Costs Risks Party Tangible Intangible Tangible Intangible Tangible Intangible Juwan Howard Heat: $95.2 mil contract including $6 mil in bonuses, hotel suites, limo services, $5000 toward charitable cause Bullets: 1st offer - $84 mil contract 2nd offer - $100.8 mil contract plus $4.2 mil to cover tax expenses Heat: Possibility of winning a $100+ mil contract, living in a lavish home with elevators, and receiving “special treatment” Possibility of expanding his fan base Possibility of expanding his brand Bullets: Ability to remain in Washington, which is his home If Howard accepts the initial offerings from Unseld, his salary would be significantly lower than if he were to accept the Heat’s proposal Howard would forfeit the special treatment privileges by accepting the Bullets’ offer Accepting the Heat’s proposal would result in Howard leaving the place he calls home Howard would leave his fan base in Washington $50 mil pay cut if he chose to remain with the Heat during arbitration Accepting the initial proposal from Unseld would have resulted in a below-average salary Leaving the Bullets could result in a smaller fan base, which would affect revenues and marketing Possibility of no contract with the Bullets or the Heat. No contract, no income Leaving Washington may negatively affect his fan base Howard...
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...Reputation in Jeopardy Chapter 15 – Conflict and Negotiation Conflict can be defined as a process that begins when one party perceives that another party has negatively affected or is about to negatively affect, something that the first party cares about. Chapter 15 of our textbook, Organizational Behavior, discusses the concept of conflict in great deal, as well as identifies the process of negotiation as means to resolve conflict. Many of the topics covered in the chapter have a direct implication to the case study, Reputation in Jeopardy, and can be used to both analyze and provide insight into the possible future behavior of the characters in the study. The case can be broken down into three main questions: 1. What are the main conflicts between the characters? 2. How do the concepts of conflict relate to this case? 3. What course of action should the characters take to resolve their conflicts? The intention of this paper is to answer these questions. What are the main conflicts between the characters? In this case the main conflict occurs between the main character Amber Borden, and her co-worker Lydia Ulmass, but another conflict is also seen between Amber and her boss Sarah Davis. To describe these conflicts a brief summary of the events leading towards the conflict is necessary. Amber is a special events planner for Home Savings of America. The company is about to be taken over by Washington Mutual, so Lydia asks Amber’s department if she can borrow some...
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...Housing Helpers Case Study 1 By Kevin Wilkerson BUS-4046 Employee and Labor Relations U07A1 Instructor Andrew Ansoorian May 26th, 2014 As the contract negotiation continues between Beth and Jim: Beth: That sounds very tempting Jim, but even though the CPI has risen by just 2%, the cost of living has risen by 3.5% and the working force needs that money now to support their families. Jim: Well, is there any other thing that we can propose that might get us closer to an agreement? Beth: Well, Jim, I think that we will hold a membership meeting to see where the members stand on this issue and your offer of 2% each year for 4 years. Jim: Ok, we will reschedule another session after the meeting. Another meeting resumes: Beth: The members have met and we have a couple of other proposals that might be of interest to you. Jim: Ok, what do you have in mind? Beth: We would like to propose a 3%. Cost of living allowance increase as well as an additional 5 days paid vacation for all employees, and work hours that are flexible such as 4 10 hour days or a 5/4/9 schedule which would keep production up, but allow the employees to spend more time with their families also. Jim: Beth, we simply cannot afford for employees to receive such a pay increase right now, but the alternative work hours might be something that we can talk about. Beth: HR has run the numbers, and the number of employees that have seniority and are getting up there in age are costing us more in...
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