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H3C零售业无线解决方案培训 ---2012年

商业技术部 杭州华三通信技术有限公司

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目录

零售业概述 百货、购物中心无线解决方案 超市无线解决方案 案例

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商贸连锁主要业态
百货:统一管理、分区陈列、 统一收银、销售分成 典型案例:银泰百货、翠微百 货、武汉中百、SOGO、长春 卓展 购物中心:购物、休闲、餐 饮一体化,租金收入 典型案例:大悦城、盾安新 一城、德基中心、华润万象 城

大型超市:门店面积5000平米 以上,多店连锁 典型案例:福建永辉、浙江联 华、华润万家、武汉中百、山 东家家悦

连锁业:餐饮、食品、医药、服 饰、便利店、汽车、电器、家居 建材 典型案例:海底捞、百胜、来伊 份、中升、百安居

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2

目录

零售业概述 百货、购物中心无线解决方案 超市无线解决方案 案例

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主要无线项目机会
1、商场无线收银:SOGO、翠微、银泰 促销时人流大,作为有线收银的补充 专柜无线开票 2、商场无线服务:SOGO、大悦城 无线上网提升购物体验 商场基于无线进行增值服务

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4

百货商场-典型配置
产品 出口路由器 核心交换机 汇聚交换机 接入交换机 无线控制器 11b/g AP 11n AP 网管软件 推荐产品 MSR50 S10500/S7500E S5500EI/S3600EI S5120EI/S3100EI WX3024E WA2220或WA2220E WA2620或WA2612 iMC+WSM 加相关安全插卡实现业务隔离 视预算考虑千兆/百兆 同上,如有AP接入,选择PWR 系列 备注

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我司解决方案的优势
1、品牌优势: 无线第一品牌: 产品线最齐全,累计200万台出货,市场份额第一,运营 商集采份额第一 专业网络设备供应商,国内网络市场第一品牌,IDC数据:交换机34.4%, 企业路由器46.9% 2、丰富的零售业经验: SOGO、银泰、翠微、当代、大悦城、德基广场 3、服务优势: 专业无线工勘、网络优化、定制服务(重大节庆保障) 4、方案优势: 1、提供促销等特殊场景的针对性解决方案 2、收银业务和客人上网隔离,保证业务安全

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SOGO崇光百货无线网络
业务: 1、无线收银 200多台移动POS终端通过 无线网络实现收银 2、无线上网服务 商场内无线全覆盖 实名认证 我司方案: 1、WX5004*2+WA2620 2、千兆POE 3、IMC+WSM 4、短信认证 www.h3c.com.cn PDF 文件使用 "pdfFactory Pro" 试用版本创建 # www.fineprint.com.cn

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翠微集团无线收银网络

业务:无线收银 1、支持了店庆的大量收银业 务,单日收银过亿。 2、一期:台式POS机加装无 线网卡 3、二期:手持POS终端 我司方案: 1、WX5004双机热备份 2、150多台WA2220、 WA2620 3、iMC实现有线无线统一管理

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银泰商场无线收银网络
我司方案: 1、核心:7506E 2、接入:5120-PWR *21 3、AC:WX5004 4、AP:WA2612 *70 5、iMC:平台+WSM 6、安全:F100-A

银泰百货在浙江省已营业的百货店和购物中心达24家, 实现了无线收银和无线上网服务等业务 武林店单店以1亿2000多万元的业绩,百货店单店单日销售名列前茅。

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北京朝北大悦城
收银网络: 1、核心:7506E 2、接入:3100-EI 办公网络: 1、核心:9512E FW+IPS+ACG插卡 2、接入:5120-EI/3600-EI 3、服务器区: 5800-32F
北京大悦城是中粮集团商业地产板块战略部署精心打造的“国际 4、出口:SR66 化青年城市综合体”,其定位为时尚、流行、性感、潮流等多重 5、iMC:平台 年轻风格,是现代大型Shopping Mall的杰出代表作。

+WSM+EAD+UAM 6、安全:F1000-S

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其他重量级客户

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11

目录

零售业概述 百货、购物中心无线解决方案 超市无线解决方案 案例

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超市配送中心:无线仓储管理
1、基本货物管理:进货 、出货、定期盘点、分拣 ,通过无线终端(手持或机 载),货物信息实时计入后 台数据库,不仅提高效率 ,更减少出错。
武汉中百的应用模式

入库 出库

永辉超市南屿物流中心

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连锁超市-配送中心典型配置
产品 出口路由器 核心交换机 接入交换机 无线控制器 11b/g AP 11n AP 网管软件 推荐产品 MSR50 S5500EI S5120EI/S3100EI WX3024/WX5004 WA1208E WA2610E iMC 一般总店部署 加相关安全插卡 视预算考虑千兆/百兆,如有AP 接入,可选择PWR系列 视AP数目选择 优先考虑大功率AP+功分器+天 线的方案 备注

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永辉超市物流配送中心

n配送中心货品数量庞大,通过无线终端进行数据采集,传输到后台系统, 实现了高效率的出入库和盘点。 n物流配送中心环境要求AP信号传输距离远、覆盖效果好,H3C采用 500mW大功率AP外加多个天线的方式实现对物流中心的可靠和精细化覆盖, 并且能提供不小于600m的覆盖范围,确保物流园无线应用的实现

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杭州联华超市物流配送中心

n在冷链配送中心的冷藏库,冷冻库稳定工作, 效果良好 n采用了适合于仓储环境的增强型和室外型设备 n与MOTO终端配合良好

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山东家家悦配送中心

nH3C在AP下面部署全向吸顶天线的方式,把无线AP的无线辐射通过吸顶天线集中 到AP的下方,即使部署高度达到7、8米,也能确保无线网络的优良覆盖,满足无线 PDA、无线语音终端的性能要求。 n仓储中心环境复杂,H3C通过工堪与测试,在不同区域分别部署室内AP、室外型 双频AP,确保网络可靠,业务运转。 www.h3c.com.cn PDF 文件使用 "pdfFactory Pro" 试用版本创建 # www.fineprint.com.cn

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湖北中百集团无线盘点

n 对门店、仓库等场所进行无线覆盖,用于无线盘点等库存管理

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18

其他重量级客户

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19

目录

零售业概述 百货、购物中心无线解决方案 超市无线解决方案 H3C无线方案部署

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无线网络部署设备需求
• 重业务、轻网络,网管人员普遍专业能力有限,偏好简单易用的产品 和快速有效的支持服务,FIT AP及PoE供电成为实际需求 • 无线收银及无线库管等业务,是行业生产业务,需要安全、稳定、不 间断的网络服务 • 促销等季节性因素影响,需要充分考虑突发流量需要,因此需要高性 能网络设备的支持 • 安装便捷、外型美观、具有较强的抗干扰能力和信号覆盖范围十分重 要

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网络设备选择1

P oE交换机

S3100EI-PWR:8/16/24口PoE交换机,因为 PoE供电的有效传输距离不超过100米,小端 口密度的设备形态是主流 WX5004:4个千兆Combo接口,管理 64~256个AP,软件管理AP许可配置

无线控制器

WX3024E:千兆、PoE交换机,管理24~ 60个AP,接入、管理11n AP,楼层、店 面无线控制器

核心交换机

S7506E:商场购物中心核心交换机,收银网 办公网各需一台。

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百货商场AP设备选择2
门 店
11abg

WA2220-AG:普通室内应用环境,综合 功能区独立放装,双频

门 店
11n

WA2610i-AGN:802.11n,单频AP,直 接室内吸顶部署,普通PoE交换机供电

WA1208E-GP

配送 中心

大功率500MW单频双模 适用于室内分布系统布置场景

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ANT-2503C-M3

天线型号 频率范围(MHz) 带宽(MHz) 增益(dBi) 驻波比 输入阻抗(Ω) 极化方式 最大功率(W) 接头型号 天线尺寸(mm) 天线重量(kg) 工作温度(℃) 安装方式

ANT-2503C-M3 2400 ~ 2483 83 2.5 ≤1.8 50 垂直 50 RPSMA-J 178×84×25 0.34 -40℃~+60℃ 天花安装

5150 5850 700 4 ≤2.5



商场常用:11n 室内 吸顶 3天线

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室内天线选择:ANT-2503C
天线型号 频率范围(MHz) 带宽(MHz) 增益(dBi) 水平面波瓣宽度(度) 垂直面波瓣宽度(度) 驻波比 输入阻抗(Ω) 极化方式 最大功率(W) 接头型号 天线尺寸(mm) 天线重量(kg) 工作温度(℃) 安装方式 ANT-2503C 2400 ~ 2500 100 2.5 360 50 ≤2.0 50 垂直 50 N-型阴头 φ124×47 0.15 -40℃~+60℃ 螺母紧固

5150 5850 700 4.5



增益:2.5dBi(2.4G) 4.5dBi(5.8G) 工作在2.4/5.8G频段 室内有天花板的环境吸顶使用 www.h3c.com.cn PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.com.cn

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WLAN部署:无线AP

壁挂安装

室外安装

吸顶安装

•首先考虑AP与无线终端之间无线信号的有效交互,其次是接入用户的有效带宽 •在多个AP部署时,应考虑AP间信道的划分以及双射频AP的选择

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26

WLAN部署:AP供电
电源 普通交换机 本地供电,不方便取电,电源线外露不美观
POE 供电盒

POE供电盒,不需要取电,但故障点增多,无法网管 普通交换机

•POE供电使得零售企业在现有环境的设备改造中施工便捷,适合商场装修明线不外露的部署要求 •同时面向未来保证IP电话甚至IP监控方面的扩展引用 www.h3c.com.cn 27

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WLAN部署:AC可靠性设计
主AC 心跳线 备AC

主CAPWAP隧道 接入/汇聚层网络 备CAPWAP隧道

AP

AP

AP

AP

AP

•不同AP的主备AC可以不同,两台AC之间可以既是负载分担关系又是备份关系。 •毫秒级的切换速度,业界最短的切换时间,业务丝毫不会受到影响。 www.h3c.com.cn PDF 文件使用 "pdfFactory Pro" 试用版本创建 ð www.fineprint.com.cn

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WLAN部署-功率自动调整
无线控制器会控制AP自动切换到合适的工作 信道以规避干扰信号
AP AP

û
AP

无线控制器会根据AP的邻居关系动态调整AP 工作的信道和发射功率

AP

AP AP

无线控制器会自动调整相邻的AP的发射功 率以消除黑洞区域

AP

•功率的调整和智能的切换,保证零售收银MIS系统在无线覆盖范围内的访问不会中断 www.h3c.com.cn PDF 文件使用 "pdfFactory Pro" 试用版本创建 ¦ www.fineprint.com.cn

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WLAN部署:AP射频和SSID控制
AAA IMC

p控制上网时间
认证、网管平台

AC可以要求指定区域的AP在指定 时间开启或者关闭某个SSID的接 入服务

隧道报文 数据报文

•晚上11点上午9:00关 闭AP射频口

•晚上10点后关 闭访客SSID, 但保留其他 SSID正常工作

p节电和降低辐射
AC可以要求AP按指定时间打开或 者关闭AP射频以节约能耗,降低 辐射。

门店

办公楼

p控制AP受电时间
PoE交换机远程控制AP受电时间,

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确保无人值守时间,无供电明火 30

如何保证无线的安全性

选择WPA/WPA2加密认证,结合MAC地址认证,选择 高安全性无线AP/AC,关键还要选择能支持高安全等 级的无线网卡以及无线POS机/PDA,

安全是一个整体的需求,不仅仅是无线涉及的物理层/ 链路层,需要从L1~L7的安全规划,结合无线EAD,可 以实现更全面的业务安全保证

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WLAN安全:无线安全部署架构
Internet AAA平台

AAA:无线用户认证、动态授权功能 非法设备监控、定位和告警,设备信道调整告警 有线无线安全策略在无线控制器统一部署 AC和AP间的CAPWAP隧道:流量限速

核心交换机 无线控制器

无线安全插卡:提供SSL/IPSEC VPN 身份认证:802.1x/PSK/MAC/Portal多种认证方式 防攻击:防ARP攻击和DHCP Server外挂,ARP Proxy

汇聚交换机

黑名单、白名单

AP零配置、AP身份认证、隐藏SSID
AP

空口加解密:WEP/WPA/WPA2/WAPI WIDS:非法AP检测、无线协议攻击防御、黑白名单 空口带宽的管理:智能带宽限速

无线AP接入区 www.h3c.com.cn

终端准入控制(无线EAD)

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无线零售安全业务实现
企业专网 Internet

服务器群



分类:多SSID区分生产用 户、办公用户、租户、顾客



认证:不同类别SSID利用 不同的认证、加密技术

WX5004



授权:利用IP ACL控制不同 类用户访问权限 SSID:顾客网

PWR 交换机



控制零售企业内部不同部门 的合法访问权限,防止其它 非法访客的无线入侵 SSID:租户网 SSID:生产网 SSID:办公网

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如何保证无线连接的稳定性
楼层三

CH1

CH11

CH6

楼层二

CH6

CH1

CH11

楼层一

CH1

CH11

CH6

选择双频AP,利用5.8GHz频段扩展工作信道 合理规划信道及功率控制,可以减少甚至避免AP间的 干扰 延长POS机无线网卡选择 无线AP及天线合理布放,尤其对于移动POS终端覆盖

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无线信号是否越强越好

信号强度并不等同于信号质量,对于笔记本等无线 终端接收,更重要的是信号质量,例如信噪比SNR 等,有时候,信号强度大,但是连接并不好,甚至 连接不上,因此,不要过度关注信号强度问题,关 键要看规模部署的效果。 1、信号强度大,但是信号质量不一定好,SNR小, 无线终端无法连接,一些山寨AP及SOHO级AP容易 产生此类问题,即能收到信号,但是连接效果差 2、信号强度大,在规模部署时,可能会对远处其他 AP的信号造成干扰,反而影响网络可用性,因此需 要企业级AP的智能功率调节。

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35

这么多个AP,如何保证易管理

采用H3C的Fit AP方案,众多的AP都由AC统一智能 管理,AP零配置。 另外,H3C拥有全球领先的有线无线统一管理平台, 这种同一管理的方式可以让您轻松的定位网络中可能 出现的问题。 当您的一个AP无法工作时,通常可能是中间的某个 交换机出了问题,不能统一管理就会给您带来很大不 便。

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36

WLAN管理:有线无线一体化
AC 设备 有 线 终 端 FAT AP设 AP设 备 有线 接入 交换 机 FIT AP设 AP设 备 无 线 终 端

漫游轨迹回放

终端漫游信息跟踪

非法AP管理 非法AP管理

智能定位

自定义报表

RF覆盖仿真 RF覆盖仿真

一体化拓扑管理

好管理,易管理

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37

杭州华三通信技术有限公司 www.h3c.com.cn

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