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New Classroom

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| New Classroom FAQs |

What is the number for Tech Support?
If you have any technical issues related to the class, call Student Technical Support at (877) 832-4867.
How do I access my class?
You can gain access to your class by logging into eCampus and clicking on the class title on the eCampus Home tab. You can also access it directly by clicking on the Classroom tab at the top of the eCampus screen. Do not attempt to access the class from your Program and Grades links, as it will not work.
How do I download or print the syllabus?
You can download and/or print a .pdf copy of the syllabus by clicking on the printer icon in the upper right hand corner of the screen.
I'm used to the old Online Learning System (OLS). What's different about New Classroom?
Discussion Questions are not necessary in New Classroom since discussions happen directly below each learning object (assignments, readings, videos, etc.).
Forums are no longer necessary in New Classroom. There are no main, private, or Learning Team forums in the new classroom. Now all discussion activities are directly integrated into the classroom or within the activities and assignments. While it may be possible to access forums for this class, please only use the Classroom Discussion area, Private Messages to your instructor, or the Activity and Assignment discussions for your communications with other students and faculty. After you have been assigned to your Learning Team by your faculty member, you will be able to have discussions with your Learning Team members by clicking on the Learning Team assignment or material in the syllabus, then having discussions related to that object.
Signature blocks are not necessary in New Classroom since the poster is identified in the discussion threading. The class roster is available on the right hand side of the screen, so users can access classmates' profiles and contact information.
Where do I participate in class discussions to get my participation points?
Discussion prompts will be included in the Learning Activity instructions, or your instructor will get discussions started by posting starter threads below various learning objects. Any of these locations are appropriate for participation, which is required 4 of 7 days per week with at least 2 substantive posts per day.
How do I find a class discussion?
Discussions in the New Classroom are typically associated with a weekly assignment or activity. General class discussions take place on the Class Home view and can be seen below the To Do This Week section in the Activity Stream. For discussions on activities or assignments, navigate to the specific assignment or activity from the Syllabus to locate the discussion you want to view or participate with.
How do I join a classroom discussion?
To join a classroom discussion, start typing your response in the Reply field, located under the last response that has been posted. If you want to reply to a specific message, click on the reply button to the right of the message header and type your response.
How do I check for responses to my discussion posts?
Responses to discussion posts are displayed in the Activity Stream for each learning object.
What's the difference between Tasks and Learning Activities?
Tasks are activities and information that ARE NOT tied to any learning objectives or assignments, but are designed to enhance your student experience. Tasks often include friendly reminders and useful program information.
Learning Activities are activities that ARE directly related to your learning objectives and provide the information necessary to complete your assignments.. Learning activities generally include readings such as eBooks and articles from the University Library, videos, presentations, and tutorials. Learning Activity instructions often include and discussion prompts.
How can I see what Learning Activities and Assignments are due this week?
In the To Do This Week carousel, you will see the Learning Activities that are due for the current week. Use the carousel's arrows to scroll through the activities and assignments. Alternately, you can click on the Full Syllabus tab and scroll to the current week to view everything that's due.
How do I download the entire eBook?
After clicking on any eBook chapter link under Learning Activities in your Syllabus, the chapter will open in a viewer within the classroom interface, or in a new window if it is a PDF. If it opens in a viewer within the classroom interface, at the top there are icons giving you options to print, download the chapter, or download the entire eBook. If the chapter opens in a new window as a PDF file, you are unable to download the entire eBook, but you may individually save a copy of each chapter to your desktop.
How do I keep track of which Learning Activities I've completed?
After you complete a Learning Activity, you can manually click the check box next to the activity to identify that you completed it. Note: You cannot manually check the notification box for assignments; the notification box will only display a green checkmark after you submit it.
How can I access my assignments?
Access to your assignments through the Assignment window in the To Do This Week carousel or from the Syllabus. You can also view the current week’s materials and assignments by clicking on the week tab at the top of the screen.
How do I view all my course assignments in one place?
All assignments are listed in the Syllabus. Click the Full Syllabus tab to view all assignments for your course. From the Syllabus page, click on the See Assignments link on the right side of the screen.
How do I know I successfully submitted my assignment?
After you submit an assignment, a Successful Submission message is displayed on the Assignment Submission tab on the assignment details page. Notification is also given on the Class Activities section by clicking on the My Activities tab.
How do I keep track of which assignments I've completed?
Monitor the notification boxes next to the assignments. They will display a green checkmark after you have successfully submitted each one.
How do I view my assignment grade and instructor feedback?
Assignment grades are posted in the Assignment Submission panel, and notification is given on the Classroom Activities section by clicking on the My Activities tab.
Your instructor provides feedback after they grade your assignment, and post the grade in the Assignment Submission panel.
Will the existing OLS mobile app in iTunes and Google Play work in New Classroom?
No. You will need to download the New Classroom app via the link in the Week 1 task. The New Classroom app will work on any mobile device or tablet.
Can I use my browser navigation (such as the back or forward arrows) for the classroom?
Please do not use browser navigation for moving around in the classroom. Only use the navigation that is provided in the classroom interface.
Do I need special software or equipment to view or listen to podcasts?
No. If your course’s learning activity requires you to view or listen to media, the media player, or any additional software you need to complete the activity is provided by your instructor.
How can I see who is in my class?
You can view your instructor's and classmates' conctact information and profiles by clicking the Class Roster link on the Classroom Home page.
Where can I find more help?
The New Classroom has been fully integrated with the Help PET on the upper-right side of the screen. You can click on the "?" icon for specific information about the page you are currently viewing within the classroom

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