...Pre-course Assignment – NDAS Case Study Question 1 The current level of office automation at NDAS varies with each department. The company is also in the process of upgrading its computer systems to improve performance and reduce costs. The Payroll Department has a minicomputer on which it runs the payroll twice monthly. The Sales and Marketing department has a desktop computer for each account representative. All the computers are connected to a LAN, which serves only the Sales and Marketing department. The Accounts Receivable Division has recently replaced its old minicomputer with a more powerful microcomputer. This new server supports databases for both customer billing and bad debts. The Accounts Payable Division maintains its vendor database on an older minicomputer. It is in the process of downsizing to a powerful desktop server. The vendor database contains billing information of NDAS and ODI. The Accounts Payable Division is also responsible for payroll. Employees in Accounts Receivable and Payable divisions have PCs on their desks. The Fleet Maintenance Division has no computers and processes all its information manually. The Dispatch department, which is part of Fleet Maintenance, also processes its work manually. This division is responsible for bundling incoming packages and preparing them for overnight delivery. The Dispatch department is most in need of a network. The various branches and agents of NDAS are located far apart - there may be delays...
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...3)” 1. Particulars of Journey:- |From |Date of Departure |Time of Departure |To |Date of Arrival |Time of Arrival |No. of days | Chittagong 22.10.2010 10.00 a.m. Dhaka 22.10.2010 11.30 p.m. 2 days Dhaka 23.10.2010 6.30 p.m. Chittagong 24.10.2010 02.30 a.m 2. Expenses:- i) Fare for self by Air/ Rail/ Launch/ Bus ....... …780X2…………........ ........ Tk= 1560.00 ii) Fare for family members by Rail/ Steamer/ Launch/ Bus ......... ........ ....... Tk= ---- iii) Extra fare as per entitlement of journey ....... 1/2 ....... Tk= 780.00 Miscellaneous expenses (In case of persons entitled at actual) ........ ....... Tk= ---- iv) Mileage Allowances as per admissible rate (If Rail/ Steamer/ Launch/ Bus service is not available) ....... ........ ........ ....... Tk= ---- v) Transportation cost of personal effect supported by Railway Receipt/ Steamer Receipt etc./ Transportation by Truck (Permission letter from proper authority for the same is to be enclosed) Tk= ---- vii) Re-location Allowance (In case of permanent transfer) ........ ........ ....... Tk=...
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...1. Briefly describe the current state of Next Day Air Service's office automation, system integration, and networking. Begin by explaining how each department uses information technology, what hardware it uses, and what functions currently are automated. Also assess which department is most in need of a network. The level of automation varies significantly among the NDAS departments and offices. In addition, NDAS is in the process of downsizing to achieve a more cost-effective computer support system. For example, the Sales and Marketing Division has a desktop computer for each of the account representatives. All of these computers are connected to a small local area network (LAN) that serves only the Sales and Marketing Division. The Accounts Receivable Division recently downsized its minicomputer to a powerful desktop computer with a faster processor, motor memory and increased disk storage space. This new desktop supports databases for both customer billing and “bad dept” expenses. The Accounts Payable Division has an older minicomputer and is in the process of downsizing to a modern powerful desktop computer. It has its own vendor database that includes invoices received by NDAS from other carries stored on the older minicomputer. Fleet Maintenance prefers to process all its information manually; however, this area is being considered for automation. None of the departmental computers is integrated. The Dispatch department needs a high speed data communication network...
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...world’s largest express delivery service provider (UPS, 2015). The company has an average annual sales growth of 5.15 % (Csimarket, 2015). UPS has started to expand in 1988. Years after years, the company started to build stronger presence worldwide by building more infrastructure and increasing its flight to and from many countries. The company expand in many places by opening several UPS Express centres to have more drop-off and pick up services (IBSCDC, 2006). UPS offers a variety of services for mail Services, packages and documents. Furthermore, UPS offers the facilities to its customers to track its parcels where it is around the world. Examples of services offer are: UPS Ground UPS 3-Day Select, UPS 2nd Day Air UPS 2nd Day Air AM, UPS Next Day Air UPS Next Day Air Early AM, UPS Next Day Air SAVER, Tracking (wne.edu, 2014). In 2014, UPS has a revenue of $58.2 billion worldwide compared to 2009 in which the company has a $45.3 billion worldwide. The company has also a net income of $3.02B in 2014 (Statista, 2015). Furthermore UPS was operating in more than 220 countries with 435,000 employees Worldwide. It has 1.6 million pick-up customers and 8.2 million delivery customers. It has an average of 58.2 million daily tracking requests. UPS has 237 Jet Aircraft Fleet and 302 Chartered Aircraft. Meanwhile UPS is serving in 382 domestic airports in which it has 940 daily flight and 346 international airports in which it has 1015 daily flight. For its delivery fleet, there are 99...
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...UPS AIR FREIGHT TERMS AND CONDITIONS OF CONTRACT (“TERMS”) FOR UPS AIR FREIGHT SERVICES IN THE UNITED STATES, CANADA, AND INTERNATIONAL EFFECTIVE JULY 6, 2013 CONTENTS I. II. III. IV. V. VI. VII. VIII. IX. X. XI. XII. XIII. INTRODUCTION .............................................................................................1 ACCOUNT NUMBERS ...................................................................................3 ADDRESS CORRECTION ..............................................................................3 AIR WAYBILL; SHIPPING DOCUMENTATION.........................................3 APPLICATION OF CHARGES .......................................................................5 CHARGES FOR SHIPMENTS CONTAINING OVERSIZED OR NON-CONFORMING CARGO; PREAUTHORIZATION .............................9 PAYMENT OF CHARGES ............................................................................12 PREPAID, COLLECT OR THIRD PARTY CHARGES ...............................13 ADVANCEMENT OF CHARGES ................................................................14 CHECK TO SHIPPER (“C.T.S.”) SHIPMENTS ...........................................14 PICKUP AND DELIVERY SERVICE...........................................................16 UPS INSIDE PRECISIONSM (FORMERLY K-VAN SERVICE)..................18 PROOF OF DELIVERY .................................................................................19 Page XIV. DELIVERY ATTEMPT............................................
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...kind of stress that air traffic controllers face on the job? Why or why not? No, I don’t think I would be able to handle the stress of being an air traffic controller. After reading the case study, I understood just how much pressure and responsibility that is put on their shoulders. According to the National Air Traffic Controllers Association (NATCA), on an average day, controllers handle 87,000 flights. That’s a couple million people’s lives in my hands on any given day and if I make any kind of small mistake, 400 people could lose their lives just like that. On the last case study I was asked if I would want to manage an IKEA store because I didn’t think I could handle watching over all of the employees, so I definitely wouldn’t be able to or want to handle millions of people’s lives. 2) In your opinion, which causes of work stress, or organizational stressors, are likely to be among the most common experienced by air traffic controllers? Explain your reasoning. I would say that Task Demands are the most common stressors experienced by air traffic controllers. I say this because they have such a highly demanding job which depends upon high levels of responsibility, quick decisions, and critical decisions. On the job, air traffic controllers have to make decisions quickly while realizing that the wrong one may endanger, or even end, the lives of hundreds and thousands of people. 3) Controller Pete Rodgers says that any gathering of air traffic controllers...
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...outbreak will be presented to discuss the international pattern and movement of the disease. A discussion of how the measles outbreak could affect the community will also be presented. Next, this paper will present the appropriate protocol that a community health nurse will follow to report a SARS outbreak in the community. The last subject this paper will discuss is how a community health nurse modifies their care of clients with respiratory diseases during a time when the air quality index is poor. A. Measles Rubeola or measles is a respiratory disease. Measles is a virus that normally grows in the throat cells that line the back of the throat and lungs. Once infected, measles causes runny nose, fever, cough and a head to toe rash that occurs 14 days after exposure (CDC, 2013). A1. Outbreak In the year 2000 measles became eliminated in the United States. Elimination means the disease is no longer native to the U.S. and cases are not reported for a twelve month period in endemic proportions. Outbreaks occur when people travel to countries where the disease is still present (Gastanaduy et al., 2014). Europe, Asia, Africa, and the Pacific have countries where the disease has not been eliminated. International travel to these other countries can expose travelers bringing imported cases of measles to the United States (Gastanaduy et al., 2014). The Los Angeles County Department of Public Health (LACPDH) was notified on August 26, 2011 that a...
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...5786web.qxd_kp 7/29/04 01:12 PM Page 1 C A S E S T U DY NEXT-DAY AIR SERVICE This is the beginning of a cumulative case study about a fictitious firm we call Next-Day Air Service (NDAS). The case study begins here in Chapter 1 and continues throughout the rest of the book. It requires you to complete tasks that are related to topics covered in each corresponding chapter of the text. The end of each chapter contains the case narrative, related figures, and a set of questions and problems. These do not have one unique solution. There are too many alternatives when dealing with LANs, WANs, MANs, BNs, and the Internet, so a reallife network design and development problem can have several workable answers. As with any real-life problem with ambiguities or unresolved considerations, you must make your own assumptions. Feel free to read ahead or use the index to find related subjects that support your recommendations. Your instructor may provide additional guidelines regarding report formats, Web and library resources, key assumptions, and the like for the various questions and problems presented in this case study. Be sure to provide adequate justification for any recommendations you make. (NDAS) was founded in 1985 to compete in the expanding market for overnight package deliveries. NDAS provides local pickup and delivery of these parcels and other small freight items. The founders initially restricted their efforts to the rapidly growing central Florida region. To support...
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...Fedex Overview | Remarks | Business | | 19000 packages a day75 cities (fly on commercial passenger flights)75 pounds, max 108 inchesMost shipment is less than 50 pounds, 90% are individual pieces | | Fleet – 32X Dassult Faclcon – 6,200 pounds capacity (Air taxi operator, less regulation)9 contract aircraft500 vans | | Hub based in Memphis, Tennessee, a reliable base point, airplane flew in from cities to hub, organized, back to cities in early morning/ 2nd hub in pittsburg | | | | Business Mix | | Courier Pak | | Overnight deliver of documents or items up to 2 pounds in a spcial, water proof, tearproof envelopes, 12 x 15 x 0.5 inches$12.5 for allNeed to purchase 5 paks in advanceOvernight delivery anywhere1,300 packages a day (foresee 6,000) | | P1 - $23.56Next day deliveryAvg 14 pounds*Research shows 93% P1 package got delivered the next day | Potential? Took up a lot of space of aircraft, cannot maximize the potential to make profit<<< Marketing Message for those timid shipper | SAS - $12.622nd business day delivery | | | | Customer | | 31,000 – 15,000 used service in any one month | A lot of repeated customer (50%) | Who are they? Time-sensitive, high-priced, finished goods producers | Marketing Strategy? | Who are they? Traffic Manager, Mail room Supervisor, Shipping Clerk, Dispatcher of organization, but they are restricted to use the firms list of “approved carriers” - They are timid individuals, avoid making troubles...
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...Pierre Kitts | Integrated Logistics Case Study 1 | March 2, 2014 Case Study 1 – Buttons Limited Canadian Distribution System Contents Executive Summary 1 Introduction 4 Initial Stocking of Stores 6 Figure 1 - Average Transit Time by Ocean Container from Manufacturing Plants to Canadian Stores 8 Figure 2 – Initial Stocking of Stores via 40 FT Ocean Containers to DC’s. 9 Full Distribution System Buttons Canada 10 Figure 3 - Average Transit Time by Consolidated Air from Manufacturing Plants to Canadian Stores 11 Figure 4 – Full Canadian Distribution Flow Chart: Consolidated Air into DC’s Replenishment of Stock 12 Canadian 3PL 13 Incoterm 15 Modal Selection 17 Distribution Centre (DC) 18 Distribution 19 Communications Internal 20 Communications to 3PL 22 Customs 23 Conclusion 24 Executive Summary Buttons Limited, is a global clothing retailer, and has targeted Canada as a new market for expansion of their lines of affordable, but stylish clothing, by opening up eight new stores in the country. Two stores will be situated in Vancouver British Columbia, three in Toronto Ontario, and three in Montreal Quebec. A very simple and straight forward distribution solution is recommended. One that will use the same flow chart process for both ocean carriage, for the initial startup and stocking phase of the program (see Figure 2, page 9), and the air consolidation replenishment of stock phase (see Figure 4, page 12). This system will be providing savings with...
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...needs to buy a textbook for the next economics class. The price at the college bookstore is $65. One online site offers it for $55 and another site, for $57. All prices include sales tax. The accompanying table indicates the typical shipping and handling charges for the textbook ordered online. Shipping method | Delivery time | Charge | Standard shipping | 3–7 days | $3.99 | Second-day air | 2 business days | $8.98 | Next-day air | 1 business day | $13.98 | a. What is the opportunity cost of buying online instead of at the bookstore? Note that if you buy the book online, you must wait to get it. The opportunity cost of buying online instead of at the bookstore would be whatever is you would need to give up to get the book online. This would mean that the opportunity cost of buying online would include the sum of the shipping charge and the time that you would spend waiting on the book to arrive. If you buy the book at the store, you would be able to get the book the same day but it would also mean losing out on the possible savings that you would get if you bought it online. b. Show the relevant choices for this student. What determines which of these options the student will choose? So if Liza buys from the bookstore it would cost $65. If Liza decides to buy online from the first store the cost would vary. The price of the book from the first online store would be $55. Next day air to get the book in one business day would cost an additional $13.98...
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...Chapter 4 Mini Case 2 Ratios and Financial Planning at S & S Air Chris Gumede was recently hired by S&S Air to assist the company with its financial planning and to evaluate the company’s performance. Chris graduated from university five years ago with a finance degree. S&S Air was founded 10 years ago by friends Mark and Thandi. The company has manufactured and sold light aeroplanes over this period and the company’s products have received high reviews for safety and reliability. The company has a niche market in that it sells primarily to individuals who own and fly their own aeroplanes. The company has two models, the Birdie which sells for R2 530 000 and the Eagle which sells for R5 780 000. While the company manufactures aircraft, its operations are different from commercial aircraft companies. S&S Air builds aircraft to order. By using prefabricated parts, the company is able to complete the manufacture of an aeroplane in only five weeks. The company also receives a deposit on each order, as well as another partial payment before the order is complete. In contrast, a commercial aeroplane may take one and a half to two years to manufacture once the order is placed. Mark and Thandi have provided the following financial statements. Chris has gathered the industry ratios for the light aeroplane manufacturing industry. S&S Air 2008 Financial Statements |Income Statement | | ...
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...viral Pneumonia that is very serious for those affected. It causes acute respiratory distress for the patient which can cause death. SARS is transmitted by contact. According to the U.S National Library of Medicine the coronavirus can live up to 6 hours on hands, tissues and some other surfaces and can stay active for up to three hours after the droplets have dried (A.D.A.M, 2013). The virus can live in feces for nearly four days and it is unknown exactly how long it can live in freezing temperatures but it is believed to live for months or maybe even years. The Coronavirus family is the same group that births the common cold, just as you can catch the cold over and over again, you can also become re-infected with SARS. Since this is a newer illness only manifesting in 2003 there are still unknowns regarding the illness. One of these things is how long before and after someone is contagious with the infection. It is clear that they are actively contagious while showing symptoms. Usually people who are infected will begin showing symptoms within a few days to two weeks after being initially exposed. This can vary depending on age, immune system compromise and other factors. Symptoms to look for are dyspnea, fever, muscle aches, headache, and a cough that begins 2-3days after the initial onset of other symptoms (A.D.A.M, 2013). If you have these symptoms you need to be seen and treated by licensed medical staff. They will begin by...
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...in my case this term. From my days in the United States Air Force I’ve been fascinated by aircraft, aircraft technology, and how the daily operations of the worlds flights are coordinated. Nextgen is the future of aircraft travel technology, and this paper will explain its past, present, and future. What is Nextgen? NextGen stands for Next Generation Air Transportation System. NextGen is a transformative change in the way aircraft flight is managed, and the operations of how we fly. NextGen enhances safety, reduces delays, saves fuel and reduces aviation’s adverse environmental impact. The Federal Aviation Administration (FAA) has been in the process of intergrating new and existing technologies for many years now. This is a comprehensive effort to conduct the largest aircraft travel transformation in the history of flight. This transformation includes integrating satellites navigation and super advanced digital communications. Airports and aircraft in the National Airspace System will be connected to NextGen’s advanced infrastructure and will continually share real-time information to provide a better travel experience. (FAA.gov, 2012) NextGen’s astonishing transformation includes six core transformational programs: Collaborative Air Traffic Management Technologies, Data Communications, System Wide Information Management, NextGen Network Enabled Weather, NAS Voice System and Automatic Dependent Surveillance–Broadcast. These programs will facilitate the largest air transport...
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...Contents Introduction 2 General information 2 Baggage handling 4 Passenger terminal operations 5 Airport security 6 Cargo operations 7 Airport technical services 8 Air traffic control 8 Aircraft scheduling 9 Airport emergency services 9 Airport access 10 Infrastructure 12 Regular flights 14 Operational management 15 Connecting transport 15 Conclusion 16 Reference list 17 Appendix 18 Introduction The airport is located 10km east of Dortmund, Germany and sine 2006 its original name is “Dortmund21”, in connection to its major shareholder- DSW21. The slogan of the airport is “Näher als man denkt” (Closer than you think) and stays for the variety and high quality of flights served by the airport. Statistics show that in 2008 the airport has served more than 2.3mil passengers. The structure of the following paper will be as follows: general information about the airport, several different aspects of the industrial operations of the airport will be analysed: the baggage handling; passenger operations; airport security; airport technical services; air traffic control etc. The report will finish with a conclusion- summery of the most important points. General information Dortmund airport was officially founded on 16th April 1925. It was first served by commercial flights of Aero Lloyd, which operated flights to Paris. In 1926 it started with 12 in going and outgoing daily flights of the newly formed Deutschen Lufthansa AD. By the year 1928 the airport reported...
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